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Review Summary
Runnerinn offers a wide selection of products at competitive prices, consistently satisfying customers with quality and quick service. Many find the trainers comfortable and appreciate the efficient ordering process.
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A. A.
5 Jul 2023
Verified reviewlang wachten op je bestelling en kosten om zaken terug te storen. Misleidende site. Nooit meer een bestelling van mijn kan. Ook geen antwoord van klantenservice
Reply from Runnerinn.com
Hello , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have deliberately decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
5 Jul 2023
Verified reviewGood service. Good fit in size.
Reply from Runnerinn.com
Dear Constantin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Jun 2023
Verified reviewDon't normally bother leaving reviews, but having taken my Saucony Triumph 20 for their first outing yesterday I felt compelled to share how comfortable and light I found them. It was a roasting hot day but despite the generous padding in the upper my feet stayed cool throughout. The ride was extremely comfortable, with plenty of cushioning in the heel, but also through to push off as well. There was bounce throughout too, which was great given I'm currently a long way from being at my fighting weight! I've always loved NB and these replaced my knackered 1080 v10s. Might just be the switch from (very) old to new, but these were an absolute pleasure. Only word of caution would be that these feel designed for a predictable route, which is fine. Maybe look elsewhere though if you prefer technical routes full of twists and turns. That aside, I'm converted & looking forward to my next run in these beauties.
Reply from Runnerinn.com
Dear Ben, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Jun 2023
Verified reviewPerfektní
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A. A.
16 Jun 2023
Verified reviewSnelle en juiste levering.
Reply from Runnerinn.com
Dear Margreet, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jun 2023
Verified reviewGreat service and fast delivery
Reply from Runnerinn.com
Dear Bruce, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jun 2023
Verified reviewI understood my goods would arrive on Monday and was running marathon on Sunday after. They eventually arrived on Friday and the socks had a hole in toe. Was too late to send them back and I was really annoyed at the quality when paying £20 just for socks.
Reply from Runnerinn.com
Hello , We truly regret the inconvenience caused. In case you have received a wrong, defective or incomplete product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from A. A.
Impossible to do this. There is no help with your online chat and no option on my account. I feel like you have trapped me.
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A. A.
14 Jun 2023
Verified reviewGood customer service
Reply from Runnerinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jun 2023
Verified reviewSuper ceny, rychlá doprava 🙂
Reply from Runnerinn.com
Dear Vitezslav, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jun 2023
Verified reviewDěkuji za rychlou a kvalitně zpracovanou objednávku, doporučuji.
Reply from Runnerinn.com
Dear Marta, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jun 2023
Verified reviewAmazing underarmour shoes for good price!!!
Reply from Runnerinn.com
Dear Laimonas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jun 2023
Verified reviewHad the Falke running socks I prefer in stock, at a good price and delivered to the Uk in just a couple of days
Reply from Runnerinn.com
Dear Diane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jun 2023
Verified reviewReally efficient and love the shoes
Reply from Runnerinn.com
Dear Annie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jun 2023
Verified reviewFast, informative and reliable
Reply from Runnerinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jun 2023
Verified reviewZeer snelle levering. Schoenen passen perfect en zitten heerlijk👍🏼👍🏼
Reply from Runnerinn.com
Dear Jos, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Jun 2023
Verified reviewAs always, great products at great prices and excellent quality. I got 2 pairs of runners for the price of one pair at high street prices.excellet reliable site.
Reply from Runnerinn.com
Dear Joe, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Jun 2023
Verified reviewrecommend
Reply from Runnerinn.com
Dear Andras, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Jun 2023
Verified reviewPerfect!
Reply from Runnerinn.com
Dear Csaba, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
10 Jun 2023
Verified reviewItem did not turn up and they would not offer a replacement. Do not use
Reply from Runnerinn.com
Hello Sean, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
10 Jun 2023
Verified reviewFabulous trainers, excellent service from start to finish.
Reply from Runnerinn.com
Dear Cheralyn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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