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Review Summary
Runnerinn offers a wide selection of products at competitive prices, consistently satisfying customers with quality and quick service. Many find the trainers comfortable and appreciate the efficient ordering process.
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A. A.
8 May 2023
Verified reviewGreat trainers and good price.
Reply from Runnerinn.com
Dear Hannah, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 May 2023
Verified reviewEverything was all right with a slight delay with the delivery.
Reply from Runnerinn.com
Dear Apor, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Apr 2023
Verified reviewEverything went seamlessly.
Reply from Runnerinn.com
Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
22 Apr 2023
Verified reviewOne of the best online sport shops in EU 🤩
Reply from Runnerinn.com
Dear Brian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Apr 2023
Verified reviewOnce my order was placed, timeframes around delivery of product were given. Product was delivered on time. I was happy with my order as it was in perfect condition and on time. A happy customer 😊
Reply from Runnerinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
20 Apr 2023
Verified reviewShoes arrived quickly and fitted very well
Reply from Runnerinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2023
Verified reviewGoede service en snel geleverd
Reply from Runnerinn.com
Hallo, Bedankt dat u de tijd heeft genomen om uw ervaring met ons te delen. Prettige dag! Bedankt,
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A. A.
18 Apr 2023
Verified review£11.99 to return item that didn't fit. Emailed customer service and was ignored. Rubbish!
Reply from Runnerinn.com
Hello Richard, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. We are aware of the return costs and continually reflect on them, but we have deliberately decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Please sign in to your account by using your email address and password and please select My orders. Then, click on the order, select the reason better suits the situation and follow the instructions. We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
18 Apr 2023
Verified reviewA good service and the shoes are great!
Reply from Runnerinn.com
Dear Susan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2023
Verified reviewFast delivery, and product is so good quality 👌 Delivering from Spain to Romania for just 5 days.
Reply from Runnerinn.com
Dear Bojana, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2023
Verified reviewPrices were good and nice selection of trainers. Very smooth process, able to see order tracking throughout all stages and arrived on schedule. Would happily order again from Runner Inn.
Reply from Runnerinn.com
Dear Mathew, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2023
Verified reviewOrder arrived as described on time
Reply from Runnerinn.com
Dear Iain, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2023
Verified reviewEasy, trustworthy, fast
Reply from Runnerinn.com
Dear Flemming, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2023
Verified reviewGreat service, received on time even though ordered over bank holiday
Reply from Runnerinn.com
Dear Kishan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Apr 2023
Verified reviewEasy to navigate the web site, order was delayed due to bank holiday and parcel size at customs so took longer to arrive happy with purchase
Reply from Runnerinn.com
Dear Ryan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
4 Apr 2023
Verified reviewEverything was spot on with my order and the tracking information was regularly updated and fast delivery
Reply from Runnerinn.com
Dear Charlotte, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Apr 2023
Verified reviewExcellent service from this website. The delivery was with me within a few days. I was kept informed on the progress of my order, so very satisfied.
Reply from Runnerinn.com
Dear Carol, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Apr 2023
Verified reviewdostawa zgodnie z informacją i cały proces bez zarzutu
Reply from Runnerinn.com
Cześć, Dziękujemy za poświęcenie czasu na podzielenie się z nami swoimi doświadczeniami. Miłego dnia! Dzięki,
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A. A.
31 Mar 2023
Verified reviewFast delivery of my new shoes. I am satisfied with RunnerInn
Reply from Runnerinn.com
Dear Lukas, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
29 Mar 2023
Verified reviewGood range of products and good prices. Smooth transaction, just be aware for UK customers that delivery is a bit slower than many competitors due to having to ship from Spain. Would still use again though.
Reply from Runnerinn.com
Dear Darren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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