Smashinn is praised for its great product quality, competitive pricing, and fast delivery. Customers consistently express satisfaction with their purchases and overall service.
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Ziad T.
17 Jun 2025
Verified reviewthe racket is good however the film that is attached to the handle was stuck and has removed part of the grip when taken off which is extremely frustrating
Reply from Smashinn.com
Hello, Thank you for taking the time to share your experience. We're glad to hear that you find the racket to be good; however, we sincerely apologize for the inconvenience caused by the grip issue. In that case you would need to open a return request through your account please. Opening a return request does not always mean that you want to return the product. It also means that you want to claim some issues related to the order you received. (for example, the item is missing from the order, missing customization, the product does correspond to the image etc.) Please log in to your account using your email address and password and select My Orders. Then click on the order, select the reason that best suits the situation and follow the instructions. Your feedback is invaluable to us as we strive to improve our products and ensure a better experience for our customers. We appreciate your thoughts and will take them into consideration moving forward. Best regards, The Smashinn Team
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Anne L.
17 Jun 2025
Verified reviewVery comfortable shoes
Reply from Smashinn.com
Dear Anne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Matias G.
30 May 2025
Verified reviewExcelente 👌
Reply from Smashinn.com
Hello! Thank you so much for your wonderful review and for rating us 5/5! We truly appreciate your positive feedback and are thrilled to hear that you had an excellent experience with us. Your support means a lot to our team as we strive to provide the best service possible. Thank you again for choosing smashinn.com! Best regards.
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Rafik P.
28 May 2025
Verified reviewGreat prices, speedy delivery and a great aftersales service. Thank you
Reply from Smashinn.com
Hello, Thank you so much for your kind words! We're thrilled to hear that you are pleased with our prices, speedy delivery, and aftersales service. Your satisfaction is our top priority, and feedback like yours inspires our team to keep striving for excellence. Best regards, The Smashinn Team
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Patrick P.
26 May 2025
Verified reviewFast delivery, cheap prices. Nothing to be mad about.
Reply from Smashinn.com
Hello! Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed our fast delivery and found our prices to be affordable. Your satisfaction is our top priority, and we genuinely appreciate your support. Best regards, The Smashinn Team
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Tim P.
24 May 2025
Verified reviewGreat prices and selection. I would reccomend them to anyone. Very comprehensive service and updates.
Reply from Smashinn.com
Hello there! Thank you for your wonderful feedback. We're thrilled to hear that you appreciate our prices and selection, as well as the comprehensive service and updates we strive to provide. Your recommendation means a lot to us! If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. Best regards, The Smashinn Team
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Bartosz C.
17 May 2025
Verified reviewDelivery to Poland very quick, few days. No problems. Very happy.
Reply from Smashinn.com
Hello! Thank you for sharing your positive experience with us. We're thrilled to hear that your delivery to Poland was quick and hassle-free. Your satisfaction is our priority, and it's wonderful to know that we could meet your expectations. We look forward to serving you again in the future! Best regards, The Smashinn Team
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Ross williams A.
16 May 2025
Verified reviewMy issue relates to the shipping timings which aren't clear for your location. I selected a 2 day delivery but it wasn't made clear that the parcel was being shipped from somewhere else in europe and would take a week before my 2 day delivery service kicked in. The product was great, packaging good, but a bit of clarity on actual shipping times is needed. I brought a new racket after breaking a string on my current one and expecting this one in plenty of time for my match. It came 5 days too late (about 9 total days),,,,,
Reply from Smashinn.com
Hello, Thank you for sharing your experience with us. We genuinely appreciate your feedback regarding the shipping timings and understand how important it is to receive items on time, especially before a match. Unfortunately, some shipments get stopped at customs which may lead to unexpected delays. 2025-05-07 13:43:04 IN CUSTOMS THE HAGUE, 2491 DA, NL CUSTOMS EXPORT DECLARATION We’re glad to know you liked the product and its packaging though. Your comments will help us improve clarity around shipping estimates, and we will certainly consider them moving forward. Warm regards, The smashinn.com Team
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Iulian L.
15 May 2025
Verified reviewBest prices and you can find everything you need on this web site.
Reply from Smashinn.com
Hello! Thank you for your wonderful review! We’re thrilled to hear that you found the best prices and everything you needed on our site. Your feedback fuels our commitment to providing a great shopping experience. We look forward to serving you again soon! Best regards, The Smashinn Team
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Hen H.
6 May 2025
Verified reviewGood
Reply from Smashinn.com
Dear Hen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Annika L.
4 May 2025
Verified reviewSuper nöjd med racket och leveransen. Mycket lätt att göra beställning och levererades som utlovat. Kommer handla där igen.
Reply from Smashinn.com
Dear Annika, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Jesper L.
2 May 2025
Verified reviewGreat price and fast delivery.
Reply from Smashinn.com
Dear Jesper, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Henrik H.
1 May 2025
Verified reviewGood prices, good quality
Reply from Smashinn.com
Dear Henrik, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Steph van roon A.
1 May 2025
Verified reviewSnelle levering goede kwaliteit
Reply from Smashinn.com
Dear steph van roon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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J. J.
28 Apr 2025
Verified reviewMooie tas goede prijs snelle levering
Reply from Smashinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Dorte K.
27 Apr 2025
Verified reviewNice T-shirt, not too expensive.
Reply from Smashinn.com
Dear Dorte, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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David F.
26 Apr 2025
Verified reviewPickleball paddle. Very happy with the purchase. Item was as described and for a relative beginner like me a big step up in quality. The bat sound and plays better than my old one, also carbon fibre. I just hope the grit lasts longer, at the moment the spin attained is outrageous.
Reply from Smashinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. T.
26 Apr 2025
Verified reviewof decent quality and delivered on time
Reply from Smashinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Pekka K.
26 Apr 2025
Verified reviewFast delivery and all went well.
Reply from Smashinn.com
Dear Pekka, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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Steve T.
26 Apr 2025
Verified reviewEfficient service and timely delivery. No receipt sent so unable to register for warranty though
Reply from Smashinn.com
Hello Steve, Thank you for your feedback! We’re glad to hear that you found our service efficient and the delivery timely. We apologize for the inconvenience caused by the lack of a receipt for warranty registration; your experience is important to us, and we understand how this can be frustrating. Please note that you can always download your invoice directly from your account which will serve for warranty issues if needed. We appreciate your input and will continue to strive for improvements in our processes. Best regards, The Smashinn Team
Reply from Steve T.
Not requires the receipt to be a pdf. The download is not a pdf. You should send pdf receipt as standard practice attached to email about confirmation/delivery. I still can't register the pala!
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