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Review Summary
Tikamoon is described as easy to use from browsing to delivery, with clear information on sizes, materials and care instructions. Customers often mention furniture that arrives well wrapped, looks beautiful, and fits their homes straight away, from bathroom cabinets to sideboards, tables and TV units.
Delivery
"Great product. Delivered assembled & perfectly packaged. I love it."
"Easy to use site. Clear communication about delivery."
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
Digital experience
"Good range and easy to use website. Prices are on the high side but the quality is good."
"All easy to navigate. Clear information."
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
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A. A.
7 May 2024
Verified reviewThe Delivery was excellent, communication also excellent.
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A. A.
7 May 2024
Verified reviewExcellent quality furniture at a reasonable price. I was a bit apprehensive about ordering an expensive furniture item without seeing it first but after a reassuring discussion over the phone with tikamoon I decided to go ahead. I had to wait about 10 weeks for delivery but was very pleased with the delivery service and the quality of the sideboard which arrived well packaged and undamaged. I would not hesitate to buy from tikamoon again.
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A. A.
4 May 2024
Verified reviewFabulous looking bench great quality
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A. A.
1 May 2024
Verified reviewExcellent high quality furniture. Exceeded expectations. Looks expensive and well made. Could not be happier. Delivery on time and careful.
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A. A.
1 May 2024
Verified reviewThe order took about two weeks to arrive which is over the 10 days estimated and they had to rearrange delivery once. Also once of the items (a mirror) isn’t that well made (reviewed separately) as didn’t have fittings on the bottom so isn’t secure when attached to the wall. My other item was beautiful (rattan lampshade) and as described.
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A. A.
30 Apr 2024
Verified reviewEasy
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A. A.
30 Apr 2024
Verified reviewExcellent choice of items
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A. A.
30 Apr 2024
Verified reviewI am very satisfied with the whole process of ordering from Tikamoon! Right from the searching for the products on line , ordering, the quality of the products, the information given about the products on line and the delivery were excellent! Thank you!
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A. A.
28 Apr 2024
Verified reviewOrder arrived well within the estimated time and the level of protection from the packaging was amazing. I’m delighted with both the bookcase and the side table. Really well made quality pieces and value for money.
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A. A.
28 Apr 2024
Verified reviewGood order and delivery experience and quality of product is great.
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A. A.
28 Apr 2024
Verified reviewTwo really efficient and well mannered delivery drivers- on time delivery-,followed instructions- respectful of property- placed item in designated location inside our home - very pleased with the whole experience we had with the delivery team.
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A. A.
25 Apr 2024
Verified reviewEasy to use.
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A. A.
25 Apr 2024
Verified reviewEasy to use and navigate.
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A. A.
24 Apr 2024
Verified reviewQuality of the items was lower than expected. Delivery was a problem: one of the two items arrived damaged. Customer service was terrible and did not solve the problem at the point that I decided I will never buy from Tikamoon again.
Reply from Tikamoon.co.uk
Thank you for your review. We are very sorry that your item arrived damaged and you are unhappy with the service provided. This has been forwarded to our teams for their continued improvements. Kind Regards Your Tikamoon Team
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A. A.
24 Apr 2024
Verified reviewNo problem with site contents and navigation; very detailed dimensions are usually provided for furniture (including interior dimensions), which is really helpful. For the vases, it would be helpful to provide more pictures which render colours more adequately, and with other objects serving as points of comparison for size
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A. A.
23 Apr 2024
Verified reviewBeautiful well made item. Service was excellent. Quick delivery. Well packaged and protected. Yet to fit it in the bathroom as we are mid renovations so am not able to comment on quality after use.
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A. A.
22 Apr 2024
Verified reviewGreat product, easy to order, quick delivery, great communication all the way.
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A. A.
22 Apr 2024
Verified reviewWe bought a bathroom unit from tikamoon . We are very happy with it and it’s nice quality . The delivery of it ran smooth and I was updated several times before it arrived . I would highly recommend this company !
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A. A.
22 Apr 2024
Verified reviewAll worked smoothly
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A. A.
22 Apr 2024
Verified reviewTikamoon has a great costumer services, the furniture came perfectly packaged, very well protected. Our pieces are well made, solid and very stylish.
Reviews displayed in chronological order
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