Customer reviews for tikamoon.co.uk

4.7 / 5

Calculated from 475 reviews obtained over the last 12 months

6846 reviews since 31/01/2020

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icon sparkle Review Summary

Tikamoon is praised for its stylish and high-quality furniture at reasonable prices. Customers appreciate the efficient service, smooth purchasing process, and beautifully packaged items.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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Information tikamoon.co.uk

  • Company

    TIKAMOON

  • Description

    We design our own furniture. Our designers and craft people work directly for Tikamoon in our offices and workshops, where they use their expertise to offer the best handmade furniture. Each piece is unique and is delivered ready assembled.

  • Address

    4 ALLEE DU PROGRES 59320 ENGLOS

  • Website

    https://www.tikamoon.co.uk

  • Category

    Home and garden

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icon sparkle Review Summary

Tikamoon is praised for its stylish and high-quality furniture at reasonable prices. Customers appreciate the efficient service, smooth purchasing process, and beautifully packaged items.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Was it helpful? Yes No

Customer reviews

  • 5 / 5
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    Customer service was outstanding, they were so helpful when I was unhappy with the item. Delivery, and collection was also great. However, the Karl unit is completely unfit for bathroom use (any water spilled sits in the slats and stains) and is of very poor quality (splinters all over the place). I received a replacement unit and it had exactly the same issues.

    Review of , following an experience of by EVELYN G.

  • 5 / 5
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    Customer support were very helpful with questions before I made my order.. Delivery was prompt and well communicated. The items of furniture were as described and of excellent quality.

    Review of , following an experience of by ALVIN M.

  • 5 / 5
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    Great quality furniture

    Review of , following an experience of by TAMILA N.

  • 5 / 5
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    The furniture item arrived damaged. Tikamoon promptly replaced the damaged part. A disapointing start but very good customer service.

    Review of , following an experience of by GLENN H.

  • 5 / 5
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    Easy to navigate- good images.

    Review of , following an experience of by STEPHANIE W.

  • 5 / 5
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    Great furnitures , we have buy many from thus company.

    Review of , following an experience of by OBERTO I.

  • 5 / 5
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    Very easy to order, delivers on time kept me up to date with process, really pleased with item

    Review of , following an experience of by TRACEY C.

  • 5 / 5
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    ***

    Review of , following an experience of by NIGEL A.

    Answer by tikamoon.co.uk
    Flag

    Hello! Thank you so much for your review! We're thrilled to hear that you had a great experience with us. Your feedback means a lot and motivates us to continue providing high-quality products and service. Best wishes! tikamoon team

  • 4 / 5
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    Easy to navigate

    Review of , following an experience of by CAROL W.

  • 5 / 5
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    Good quality products, good communication. The only criticism is that the reviews are sorted high to low only, and there’s no filter if one wants to search for key words.

    Review of , following an experience of by CLARE M.

  • 5 / 5
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    I purchased a bathroom sink unit, very pleased with the quality. A beautiful piece of furniture I would highly recommend this company .

    Review of , following an experience of by SANDRA C.

  • 5 / 5
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    Easy to use and great pictures / videos.

    Review of , following an experience of by ELAINE T.

  • 5 / 5
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    High quality products and excellent customer service

    Review of , following an experience of by DAVINDER S.

  • 5 / 5
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    Gorgeous metal black and glass cabinet. It is a heavy item and would have been good to be made more explicitly aware of this.

    Review of , following an experience of by ZOE L.

  • 3 / 5
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    Received my juno table top it was much much darker than the illustration shown of the top so was the legs on Tikamoon web site also top surface had swirling effect took me long time to clean it off pictures of it would not show this only the eye could see it has the reflection of natural light was distorting the pictures that was taken with my phone camera. This product is not one of you would probably want to return because of the weight of it and packing of it up as it came with a wooden frame for protection. Some of the light chippings in the surface are slightly rised giving the effect in Natural light as being a lot higher than they are. Overall mainly disappointed but Will have to live it has the stress of it all get to much . Ps:- will say though have dealt with Tikamoon customers services before and gave them five 🌟 they are excellent. Larry

    Review of , following an experience of by LARRY H.

    Answer by tikamoon.co.uk
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    Hello Larry, Thank you for taking the time to share your feedback with us. We’re genuinely sorry to hear that the Juno table top did not meet your expectations in terms of colour and finish. We appreciate your understanding about the weight of the product and your kind words about our customer service team. If you would like to discuss your experience further, please don’t hesitate to reach out. Best regards. tikamoon team

    Answer by Larry Hall
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    Hi Thank you for replying back to us! It just that every time I purchase from yourselves ! it seems I have to do rectify a problem or problems with the furniture it would be nice just to unpack the items and start to admire them or use them without doing the above, we have purchased a lot from you in the last couple of months as my account will show this,we will always spend a little bit extra on quality hoping that’s what will arrive the products are good but fall down when I have to work on them which the comments in the past will show I had to do .Hope these reviews will not only help others but deal with companies you purchase the products from up their quality control. Kind regards:- Larry

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  • 5 / 5
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    Attractive website that is easy to navigate

    Review of , following an experience of by CLAIRE B.

  • 5 / 5
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    We absolutely love the oak vanity unit. It is a quality piece of furniture. The delivery was straightforward. We’d definitely use this company again.

    Review of , following an experience of by RHIAN G.

  • 5 / 5
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    Sadly i had to return the console table due to uneven floor. Was gutted as the console was gorgeous, well made and great quality. Had the best customer service support from the Tikamoon team! Thank you~!

    Review of , following an experience of by VIOLETA M.

  • 5 / 5
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    The customer service from tikamoon was excellent. I had a slight problem after delivery which was dealt with quickly and very satisfactorily.

    Review of , following an experience of by MELANY F.

  • 5 / 5
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    I love the website - the photography really helps you to see the product and its function

    Review of , following an experience of by KITTY S.

  • 5 / 5
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    I am pleased with my purchase. I didn't have any problem with the delivery. Great safe packaging.

    Review of , following an experience of by ANNA V.

  • 5 / 5
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    I bought a towel rack, a bench, a console table and 4 chairs, in 3 different purchases. Everything came on time, all products are good quality. Would buy again.

    Review of , following an experience of by DANIEL C.

  • 5 / 5
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    Lovely product. Well made and looks beautiful in my bedroom. The delivery was on time and professional

    Review of , following an experience of by TSITSI D.

  • 5 / 5
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    The furniture is stunning and so well made . Brilliant company ❤️

    Review of , following an experience of by VICTORIA F.

  • 5 / 5
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    Classy website, easy to use with plenty of information included about my product

    Review of , following an experience of by YVONNE L.

  • 5 / 5
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    Delivery on time and very carefully packaged. It looked exactly like the picture, so I was thrilled - great quality product !

    Review of , following an experience of by DENISE S.

  • 5 / 5
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    Just great!

    Review of , following an experience of by SARA R.

  • 5 / 5
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    Good looking well made product. No issues with the delivery. Well packed

    Review of , following an experience of by STUART E.

  • 4 / 5
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    The website is easy to explore, and navigation

    Review of , following an experience of by PAN A.

  • 4 / 5
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    Nice website, lovely products, 15% discount available at time I was ordering. Delivery prompt and communication excellent. Only downside is £50 is incredibly expensive for delivery, especially when already spending £600+ on single product. But overall satisfied and love the bathroom vanity I ordered.

    Review of , following an experience of by A K. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    Happy with CX experience, delivery was very straightforward

    Review of , following an experience of by KATY C.

    Answer by tikamoon.co.uk
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    Hello, Thank you for taking the time to share your feedback. We're pleased to hear that you had a straightforward delivery experience and were happy with our customer service. If there's anything more we can do to enhance your experience with us, please feel free to reach out. We value your input and look forward to assisting you further. Best regards. tikamoon team

  • 5 / 5
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    I came across this website by chance and was amazed by the huge selection of furniture and home accessories. I ordered a bedside table, and I absolutely love it! The quality is great, and it looks perfect in my room. I’m already planning to place a few more orders. This website is simply wonderful!

    Review of , following an experience of by O S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    The furniture is high quality, looks and feels great. A mirror arrived broken but I sent a single email to them and they arranged a replacement and a returns label so I didn't have to dispose of it. Really pleased.

    Review of , following an experience of by STUART R.

  • 5 / 5
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    Excellent item (mango wood chest of drawers) robust and beautiful craftsmanship. Drawers are roomy and fit for my purpose. Item also dispatched and delivered quickly to the room of my choice. Overall very happy.

    Review of , following an experience of by CHANTEL M.

  • 5 / 5
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    Absolutely thrilled with my purchase from Tikamoon. It's the perfect size console table for my living room, seems to be great quality and looks fantastic. Would definitely order from them again

    Review of , following an experience of by VICTORIA H.

  • 5 / 5
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    They're not cheap but they're exactly the beautiful quality, solid wood items they claim they are. My delivery came via a higher standard service than the usual - they kept me informed, had the facility for me to provide detailed directions and delivered my item to the room I requested. Recommended in every way

    Review of , following an experience of by SUSIE T.

  • 5 / 5
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    Beautiful basin - well with the money.

    Review of , following an experience of by CLAIRE T.

  • 5 / 5
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    Lovely quality item at a competitive price compared to other similar(ish)items on the market. Attentive customer service and fast enough delivery for us. Will buy again and also recommend to others.

    Review of , following an experience of by JASON M.

  • 5 / 5
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    Great website, with stunning furniture.

    Review of , following an experience of by LIMITED A.

  • 5 / 5
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    An excellent company to deal with. Very efficient and professional. My second purchase from here. The furniture is stylish and good quality and a very good price. Wouldn't hesitate to recommend

    Review of , following an experience of by CAROL K.

  • 5 / 5
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    Beautiful items and beautifully packaged. No complaints (other than it was a bit heavy to get upstairs!)

    Review of , following an experience of by PAUL A.

  • 5 / 5
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    very clear site and complete information

    Review of , following an experience of by MARCO M.

  • 5 / 5
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    Super responsive. Honest time estimates. Everything went completely smoothly plus I love the products. I have gone back 4 times so far.

    Review of , following an experience of by J R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    A really nice product - a coffee table - which is sturdy, simple, stylish & Scandi! Lovely clean lines which adds to its overall charm. Well pleased with my purchase.

    Review of , following an experience of by MARY S.

  • 5 / 5
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    A beautiful solid chest of drawers in solid teak, sturdy and well made with smooth gliding drawers.

    Review of , following an experience of by KAREN W.

  • 5 / 5
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    Good

    Review of , following an experience of by KIRSTIE S.

  • 5 / 5
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    Good quality chairs at a reasonable price. Second time we have bought from this company.

    Review of , following an experience of by PAUL C.

  • 5 / 5
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    Solid wood furniture, really good quality and lovely designs.

    Review of , following an experience of by INGE O.

  • 5 / 5
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    We bought a Vanity Unit and Mirrored Bathroom Cabinet. Long lead time but we knew that when we ordered them, excellent quality would highly recommend.

    Review of , following an experience of by IAN N.

  • 5 / 5
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    Well packed and really nice wooden furniture.

    Review of , following an experience of by FLEUR K.

  • 5 / 5
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    The site was a breeze to navigate, and the delivery team was excellent!

    Review of , following an experience of by JANETTE P.

  • 5 / 5
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    Brilliant, the table is gorgeous and came very quickly. Customer service was brilliant when i spoke to them with a query.

    Review of , following an experience of by KATIE E.

  • 5 / 5
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    Excellent service, quick delivers and taken upstairs with no problem - very helpful delivery team.

    Review of , following an experience of by JAYNE H.

  • 5 / 5
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    We ordered 2 Eden bedside units and unfortunately, one had been dropped in shipping. Tikamoon were very helpful in organising a replacement, and communicated well throughout. Highly recommended supplier.

    Review of , following an experience of by PAUL T.

  • 5 / 5
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    Lovely unit, really easy to assemble, very pleased with my purchase and the experience overall.

    Review of , following an experience of by SARA L.

  • 5 / 5
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    I love the headboard and delivery was very quick. They even rearranged to a weekend although normally only deliver during the week. Would definitely order again

    Review of , following an experience of by AMY M.

  • 5 / 5
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    I find the furniture from Tikamoon very high quality. I have now ordered different items from them and never encountered any issues. If you are looking for simple high quality wood furniture this is the brand for you! Some of the items are untreated raw wood which I didn't realise at the time but they do state it on their website clearly so the mistake was more on me. Regardless, I just bought a wood oil stain and everything looks great!

    Review of , following an experience of by FRANCESCA Z.

  • 5 / 5
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    Beautiful coffee table, came already assembled.

    Review of , following an experience of by GALEN H.

  • 5 / 5
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    Great products, good quality and we received them quite fast!

    Review of , following an experience of by JOANA B.

  • 5 / 5
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    A beautiful product. I will definitely be buying it again in the future.

    Review of , following an experience of by KATIE H.

  • 5 / 5
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    Good quality furniture. It arrived well-packed and was easy to assemble.

    Review of , following an experience of by H S. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I’m really happy with my purchase and the experience of buying from Tikamoom, which included help from their customer service team.

    Review of , following an experience of by ANNA K.

  • 5 / 5
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    Tikamoon has absolutely great products, and this last purchase was the third through them. I cannot recommend the company enough, from the ease of use of their website to their excellent customer service. The descriptions of the products on the site are fantastic, from visual images to spec drawings.

    Review of , following an experience of by JESSICA C.

  • 5 / 5
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    Very easy to place the order, great images on the website showing the products. I had reservations about the time it would take for the product to arrive in the U.K. but I need have, it arrived very quickly.

    Review of , following an experience of by PAUL R.

  • 5 / 5
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    The site was very clear with good pictures of the furniture. Also good diagrams of the measurements so we knew it would fit in the room.

    Review of , following an experience of by DEBORAH S.

  • 2 / 5
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    Delivery arrived unexpectedly and not by arrangement as expected. Promised two person delivery to room of choice did not happen. Delivery person dumped items just inside door and then left quickly not allowing time for item to be checked over. Box was undamaged so it looks like the item was packaged up and sent out for delivery without any quality control in place. Gaps and cracks in the woodwork. I have sent photos of how poor the quality is. As I am disabled having suffered a brain tumour the box wasn’t opened until I had a tradesman come this morning to fit the vanity unit. This was when I discovered that the vanity unit was very poorly put together. This also meant I had paid for a tradesman to come and he couldn’t actually get the job done.

    Review of , following an experience of by SHEENA M.

    Answer by tikamoon.co.uk
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    Hello, Thank you for sharing your experience with us. We sincerely apologise for the issues you've encountered regarding the delivery and quality of your vanity unit. We understand how frustrating this must be, especially given your circumstances. Your feedback is important, and we will investigate this matter further to ensure improvements are made. Please reach out to our customer service team so we can assist you more personally. Best regards. tikamoon.co.uk team

  • 5 / 5
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    Very good service. Order arrived as expected.

    Review of , following an experience of by AMANDA B.

  • 5 / 5
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    Easy to order and fast delivery.

    Review of , following an experience of by RU N.

  • 5 / 5
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    Easy to use and filter products, good images also includes customer reviews of products which is helpful when choosing

    Review of , following an experience of by VICKI S.

  • 5 / 5
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    Beautiful product! Excellent service!

    Review of , following an experience of by LISA WILSON H.

  • 5 / 5
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    Very easy to order online with very quick response . The item was delivered within 5 days . Great quality piece of furniture that will outlive me !!

    Review of , following an experience of by NIGEL N.

  • 5 / 5
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    Great products onthe website. We love what we have bought for the garden and cannot wait for spring and summer to come back around. Definitely recommend the product, the service, and the delivery guys were super helpful and lovely too.

    Review of , following an experience of by MARISSA C.

  • 5 / 5
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    I have brought off Tikamoon before and have returned to buy something else which I am very pleased about

    Review of , following an experience of by MISCHELLENE H.

  • 1 / 5
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    Quality of the product is very low I've sent the chairs back 10 days ago and still no reply regarding my refund. The chairs are very poorly made with cracks and. Hopped colour on them.

    Review of , following an experience of by NEWSHA M.

    Answer by tikamoon.co.uk
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    Hello, Thank you for sharing your experience with us. We sincerely apologise for the issues you’ve encountered with your chairs and the delay in processing your refund. As advised in our correspondence, the refund can take up to 4 weeks, but if you would like to receive it sooner, please let us know and we will action it for you. Please feel free to reach out to our customer service team, and we will do our best to assist you further. Thank you for your understanding. tikamoon.co.uk team

  • 5 / 5
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    I’m so impressed with Tikamoon! The furniture is beautifully made, solid, and exactly as pictured. Delivery was smooth, and the packaging kept everything in perfect condition. Customer service was helpful and quick to respond to a small question I had. My space looks amazing now — I’ll definitely be ordering from them again!

    Review of , following an experience of by D F. *

    *Pseudonymized data at the request of the author

  • 3 / 5
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    The TV unit is great, just what I needed. The matching coffee table was badly finished. I had to return it as Tikamoon didn't offer any other satisfactory option. There were many emails, before I resolved it by saying I would return the coffee table. I then had to pack it, which was not easy for a large heavy coffee table, and the delivery company had removed the packing as part of their service. After I had spent several exhausting hours packing it, Tikamoon said I didn't have to after all!

    Review of , following an experience of by BARBARA D.

    Answer by tikamoon.co.uk
    Flag

    Hello, Thank you for sharing your feedback. We're pleased to hear that you loved the TV unit, but we're sorry to learn about the inconvenience you faced with the coffee table and the return process. Your experience is important to us, and we appreciate your comments as they help us improve our services. If you have any further concerns, please do not hesitate to reach out. Best wishes. tikamoon.co.uk team

  • 5 / 5
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    Well laid out website with a good variety of top quality products

    Review of , following an experience of by COLIN R.

  • 5 / 5
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    Easy to place an order and efficient customer service.

    Review of , following an experience of by JAYNE C.

  • 5 / 5
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    Although media unit was faulty it looked really nice and we had no trouble over the delivery people taking it straight back (worth having the unpacking service). Then we had an excellent response from Tikamoon who looked at the item, immediately handled no fuss refund and after reviewing said the manufacture didn’t meet their standards - so would not want to resend the product. All the signs of a good, responsible company. Hope to reorder the unit when new stock is available, and would use Tikamoon again.

    Review of , following an experience of by RICHARD D.

  • 5 / 5
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    I am very happy with the furniture from Tikamoon. It is heavy, excellent quality and well designed. I have a tv stand and table in oak and they complement each other very well and work well with the rest of the room.

    Review of , following an experience of by JOSEPHINE H.

  • 5 / 5
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    Lovely furniture. I have 5 pieces already from them and the quality and design is beautiful

    Review of , following an experience of by STACEY K.

  • 1 / 5
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    Had an awful experience largely as a result of BJS My experience of the service of this company is nothing short of atrocious The Tikamoon customer care team were great though I didn’t even get my complete order so haven’t yet had a chance to even give an appraisal of the product I attempted to purchase

    Review of , following an experience of by G J. *

    *Pseudonymized data at the request of the author

    Answer by tikamoon.co.uk
    Flag

    Hello, Thank you for sharing your feedback. We're truly sorry to hear about your experience with your order and understand how frustrating this must be for you. We appreciate your kind words about our customer care team and would love the opportunity to resolve the issues with your order. Please feel free to reach out to us directly for further assistance. Kind regards. tikamoon.co.uk team

  • 4 / 5
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    Great ideas

    Review of , following an experience of by LOUISE E.

  • 5 / 5
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    Beautifully packaged. Excellent product, as described. Can’t wait to buy my next item.

    Review of , following an experience of by DEBORAH F.

  • 5 / 5
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    The quality of product, communication throughout the process and delivery are all excellent.

    Review of , following an experience of by KAY D.

  • 5 / 5
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    Very happy with sideboard and tv unit, good quality

    Review of , following an experience of by SARAH W.

  • 5 / 5
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    No issues with site!

    Review of , following an experience of by GAIL S.

  • 5 / 5
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    Easy to navigate - good choice

    Review of , following an experience of by REBECCA O.

  • 5 / 5
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    Lovely goods great service

    Review of , following an experience of by MATTHEW M.

  • 5 / 5
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    Amazing quality product, fast delivery. Will definitely be buying from Tikamoon again.

    Review of , following an experience of by AIMEE D.

  • 4 / 5
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    Good site. Customer service were quick to reply to emails but unsatisfactory in the resolution.

    Review of , following an experience of by SIENA R.

  • 5 / 5
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    Couldn’t find the wood treatment iproduct on your website (which I had bought before) so used your chat service. It came up with the product straight away which was easily ordered and received very quickly

    Review of , following an experience of by JENNY B.

  • 5 / 5
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    The website is easy to navigate, the products in the images are staged beautifully and makes you want to design your home in the exact same way. Everything is categorised well and easy to find what you want and also inspiration for things you didn’t know you wanted.

    Review of , following an experience of by PUI-YI W.

  • 5 / 5
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    Very easy order process and the delivery guys were great - they brought it upstairs as asked and took all the packaging away, perfect!

    Review of , following an experience of by KATHERINE L.

  • 5 / 5
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    Love Tikamoon furniture, good price and great workmanship. Only down side is the waiting time for delivery.

    Review of , following an experience of by SCOTT A.

  • 5 / 5
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    Very nice visual website with great 3D videos clearly showing the trades what they need also.

    Review of , following an experience of by ELLIE D.

  • 5 / 5
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    Before placing an order, I had a very useful call with customer service who helped me figure out if the chairs I wanted to order were right for me. The delivery was also very efficient.

    Review of , following an experience of by EMMANUELLE A.

  • 5 / 5
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    Lovely furniture 2 garden chairs and a pretty wicker chair for the bedroom

    Review of , following an experience of by JENI U.

  • 5 / 5
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    Very easy to navigate the site and order. Deliver was also good

    Review of , following an experience of by ANA SOFIA G.

  • 5 / 5
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    It’s a beautiful piece.

    Review of , following an experience of by RUBY P.

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