Go to website
Review Summary
Tikamoon comes across as a brand people return to for its easy browsing, clear pictures and inspiring selection. The furniture and bathroom pieces are often described as well made, with a solid feel that makes the whole purchase feel reassuring from the start to delivery.
Delivery
"Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy…"
Extremely happy with my purchases. Online ordering and after service was seamless. Items delivered well wrapped and beautiful products. Very happy and have already bought again
"First time coming across this vendor and had a great experience. Super fast delivery and no issues at all!"
"Good customer service and my item arrived well packaged and quicker than anticipated"
Digital experience
"website easy to find and use - queries were responded to well. have used this site quite a few times now over the years - keep coming back"
"Easy to use website with all the information needed to make an informed decision."
"Easy ordering, prompt and slick delivery as usual. A website that gives the purchaser confidence to buy."
Team expertise
"Very professional."
"Very user friendly & fully informative site."
"There has been very good customer care"
Responsiveness
"The website is easy to navigate .Customer service was very helpful when I contacted them and sorted my issue quickly & efficiently."
"Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order…"
Lovely items as expected. I needed to contact customer services and my query was dealt with so quickly and professionally. Will most certainly order again
"Very easy to navigate and the customer service is fast to respond."
Choice
"Always such a beautiful selection of items."
"On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves…"
On finding the site I was very pleased to see the selection of quality furniture and to find a TV unit which would hold my AVR as most have shelves too shallow.
"Easy to use and good choice"
-
A. A.
24 Apr 2024
Verified reviewQuality of the items was lower than expected. Delivery was a problem: one of the two items arrived damaged. Customer service was terrible and did not solve the problem at the point that I decided I will never buy from Tikamoon again.
Reply from Tikamoon.co.uk
Thank you for your review. We are very sorry that your item arrived damaged and you are unhappy with the service provided. This has been forwarded to our teams for their continued improvements. Kind Regards Your Tikamoon Team
-
A. A.
24 Apr 2024
Verified reviewNo problem with site contents and navigation; very detailed dimensions are usually provided for furniture (including interior dimensions), which is really helpful. For the vases, it would be helpful to provide more pictures which render colours more adequately, and with other objects serving as points of comparison for size
-
A. A.
23 Apr 2024
Verified reviewBeautiful well made item. Service was excellent. Quick delivery. Well packaged and protected. Yet to fit it in the bathroom as we are mid renovations so am not able to comment on quality after use.
-
A. A.
22 Apr 2024
Verified reviewGreat product, easy to order, quick delivery, great communication all the way.
-
A. A.
22 Apr 2024
Verified reviewWe bought a bathroom unit from tikamoon . We are very happy with it and it’s nice quality . The delivery of it ran smooth and I was updated several times before it arrived . I would highly recommend this company !
-
A. A.
22 Apr 2024
Verified reviewAll worked smoothly
-
A. A.
22 Apr 2024
Verified reviewTikamoon has a great costumer services, the furniture came perfectly packaged, very well protected. Our pieces are well made, solid and very stylish.
-
A. A.
22 Apr 2024
Verified reviewExcellent site with comprehensive and useful information on all products. I wasn't looking for anything in particular so the descriptions were important. Sucked me in and I bought a fabulous unit for my newly refurbished bathroom.
-
A. A.
21 Apr 2024
Verified reviewLovely item but unsuitable for my space. Faultless easy return process .and refund .
-
A. A.
21 Apr 2024
Verified reviewLovely design and chairs are so comfortable!
-
A. A.
20 Apr 2024
Verified reviewI found it very easy to navigate and order the vanity unit I chose
-
A. A.
20 Apr 2024
Verified reviewA lovely piece of furniture, excellent service and delivery, easily assembled. Very satisfied, I would definitely recommend Tikamoon products.
-
A. A.
19 Apr 2024
Verified reviewBeautiful photos.
-
A. A.
18 Apr 2024
Verified reviewGood buying experience
-
A. A.
17 Apr 2024
Verified reviewDescription of goods was excellent. Ordering was simple. my chair arrivedl quickly and was exactly as I expected. I sent an email to enquire about how to look after the chair and received an immediate answer.
-
A. A.
17 Apr 2024
Verified reviewEasy to navigate, prompt delivery and excellent communication.
-
A. A.
17 Apr 2024
Verified reviewGreat delivery of a beautiful piece of furniture.
-
A. A.
17 Apr 2024
Verified reviewGreat product and service
-
A. A.
15 Apr 2024
Verified reviewSuch high quality and beautiful pieces. Had never used before and we are really impressed. Can’t wait for our final look in our renovation. They really have the wow factor
-
A. A.
13 Apr 2024
Verified reviewEasy website to use Kept informed re delivery Disappointed that the delivery people would not help get bench out of packaging and take packaging away.
Reviews displayed in chronological order
Contact
Go to website
Certification
