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Review Summary
Tikamoon impresses with its lovely product quality, intuitive website, and great packaging. Customers are generally very satisfied and willing to purchase again.
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A. A.
29 Jan 2024
Verified reviewWell made products, excellent communication from delivery company, item delivered on time and well packaged.
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A. A.
24 Jan 2024
Verified reviewSite is easy to navigate, information about delivery is clear, payment was easy to process.
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A. A.
24 Jan 2024
Verified reviewEasy to navigate. Enough options, not too many. All really lovely.
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A. A.
24 Jan 2024
Verified reviewWe ordered this lovely solid mango wood vanity unit for our new bathroom. The Tikamoon website was very easy to navigate and use and the products on offer are refreshingly different to the norm. The quality and appearance are excellent. It arrived on time and very well protected by effective packaging with a helpful delivery driver.
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A. A.
23 Jan 2024
Verified reviewBe careful of the delivery trap, it suggest they will deliver to the room. Apparently not the case. Customer service were useless as well. £50 for delivery is a robbery
Reply from Tikamoon.co.uk
Thank you for your review. We are sorry you are unhappy with your experience and think we have trapped you. Please be advised we state on our website which couriers will be used for which weight and sizes of items. As your order was for a smaller item it arrives by post as stated and not with our courier partners who deliver to the room of choice. Kind Regards Your Tikamoon Team
Reply from A. A.
I’d rather take my business elsewhere. Rather do business with companies that have good customer service
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A. A.
23 Jan 2024
Verified reviewexcellent quality
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A. A.
23 Jan 2024
Verified reviewVery satisfied. Great furniture, delivered quickly and professionally.
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A. A.
23 Jan 2024
Verified reviewLovely product, although they won't deliver to the Isle of Skye anymore, which means I had to get it delivered to a family member 3 hours away. A shame they stopped delivering to remote locations
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A. A.
23 Jan 2024
Verified reviewOrdered a black marble table and it’s a very poor bit of marble with hardly any detail. I understand marble is a natural material and you cant be guaranteed a patterned finish, however, this bit of marble has literally no stripes so I am very disappointed. I work full time and dont have time to return this table so I am just going to have to put up with it sadly. Wont be buying from this company again.
Reply from Tikamoon.co.uk
Thank you for your review. I am sorry to hear that you are unhappy with the product. As we use natural marble for our units, the grain and colours are different between each piece. We offer 60 day completely free returns for full refunds in the event you do not like you item so please do feel free to get in touch with us if you would like to arrange a return. Kind Regards Your Tikamoon Team
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A. A.
23 Jan 2024
Verified reviewOrder was delivered promptly following the Christmas period.
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A. A.
22 Jan 2024
Verified reviewGreat solid towel rail, so good I bought two, they look great
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A. A.
20 Jan 2024
Verified reviewGreat product and excellent delivery service. No need to assemble thank goodness!
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A. A.
18 Jan 2024
Verified reviewBeautiful website, easy to use
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A. A.
17 Jan 2024
Verified reviewI’m very satisfied with the site and I recommended this store
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A. A.
17 Jan 2024
Verified reviewVery happy with the amount of emails updating the status of the order. Happy with delivery and timescales
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A. A.
15 Jan 2024
Verified reviewI purchased the Esme TV unit. The description clearly stated (and still states) no assembly required however, I can no see that much further down it also says there is some assembly. I paid extra to have the piece unpacked and positioned as I live on my own, but this was a waste of money as I had to attach the legs myself. Also, frustrating to find there is no predrilled hole for cables. Very odd considering it is described as a TV unit - thus it is not fit for its purpose. Aside from that, it is solid wood and is an accurate reflection of the online photographs.
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A. A.
15 Jan 2024
Verified reviewGreat quality and timely delivery. Will definitely be purchasing from here again!
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A. A.
14 Jan 2024
Verified reviewSpeedy delivery. Simple assembly. Quality excellent. Really happy with purchase.
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A. A.
13 Jan 2024
Verified reviewExcellent service and excellent quality product.
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A. A.
11 Jan 2024
Verified reviewLovely products fairly priced. High quality construction.
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