Reviews for Trekkinn.com

Total: 2 080 reviews since 18/01/2021

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4.6

Based on 201 reviews from the last 12 months

  • 80%
  • 12%
  • 3%
  • 2%
  • 3%

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The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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icon sparkle Review Summary

The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
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  • 12%
  • 3%
  • 2%
  • 3%

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  • A. A.

    7 Jul 2024

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    Nice knife just what I was looking for

    Reply from Trekkinn.com

    Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    7 Jul 2024

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    2 small items came in a huge box which meant the postie wouldn't leave it, so I had to get it redelivered and wait for it. Please reconsider your packaging.

    Reply from Trekkinn.com

    Dear Suzie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    7 Jul 2024

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    First class service Thanks

    Reply from Trekkinn.com

    Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    7 Jul 2024

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    Great Craghopper full zip fleece. Shipped promptly and arrived by Royal Mail (earlier than expected). I couldn't get this particular item anywhere else, I was so pleased to see it was available on trekk INN. Would definitely buy from this retailer again.

    Reply from Trekkinn.com

    Dear Angela, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    7 Jul 2024

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    Everything is fine, I recommend.

    Reply from Trekkinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Reply from A. A.

    In my opinion, you are one of the best websites selling outdoor goods

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  • A. A.

    7 Jul 2024

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    Good Product & Price, Well Packaged (Though don't know arrival date until postman rings).

    Reply from Trekkinn.com

    Dear Howard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    7 Jul 2024

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    Clear website, easy ordering, delivery within timescales with tracking included.

    Reply from Trekkinn.com

    Dear Alan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    7 Jul 2024

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    The costs for returning are exorbitant and not communicated well in advance. I will not buy again at TrekkInn.

    Reply from Trekkinn.com

    Hello , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards

  • A. A.

    2 Jul 2024

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    Received goods promptly and at a good price. Thanks!

    Reply from Trekkinn.com

    Dear Nick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    2 Jul 2024

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    Excellent quick service

    Reply from Trekkinn.com

    Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    2 Jul 2024

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    very professional seller. Top quality goods, fresh, not a few years old from the warehouse. Very good contact. ongoing notifications about the progress of the delivery. I highly recommend, I will definitely only buy from them. Greg

    Reply from Trekkinn.com

    Dear gzegorz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    2 Jul 2024

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    Great price and product delivered earlier than notified, a good thing but will pay extra next time to help manage the delivery expectation. Web site looks very comprehensive so will buy more items. Satisfied of Reigate !!!

    Reply from Trekkinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    2 Jul 2024

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    De bezorging duurde enkele dagen en gedurende het proces keurig geïnformeerd. Goed product tegen goede prijs. Bestel zeker weer een volgende keer

    Reply from Trekkinn.com

    Dear adger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    2 Jul 2024

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    Brilliant these are really good ruffwear harnesses at a reasonable price

    Reply from Trekkinn.com

    Dear Claire, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    2 Jul 2024

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    good price,well packaged and delivery received a day early, thanks

    Reply from Trekkinn.com

    Dear Bhasker, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    2 Jul 2024

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    Shoes came as quick as could be expected from Spain and in good shape.

    Reply from Trekkinn.com

    Dear Rob Willem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    2 Jul 2024

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    As was not in but received a message saying parcel delivered but could not contact anyone to see where it had been left as I was on holiday at the time. Very stressful on the delivery email it would be helpful to say where it is.

    Reply from Trekkinn.com

    Hello Janet We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.

  • A. A.

    18 Jun 2024

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    I received my order before the expected delivery date. I ordered two pairs of shoes and received the exact pairs I've ordered without any problem.

    Reply from Trekkinn.com

    Dear Mehmet Onur, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    18 Jun 2024

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    Delivery on the slow side, but goods as described and good price

    Reply from Trekkinn.com

    Dear Jane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    18 Jun 2024

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    Easy to order online, kept well informed on delivery, arrived on time and my purchase was exactly as described thank you!

    Reply from Trekkinn.com

    Dear Jane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Reviews displayed in chronological order

About Trekkinn.com

Tradeinn Retail Services

Trekkinn is a specialized online retailer with a large selection of high-quality outdoor clothing and hiking equipment, as well as equipment for mountaineering, trail running and camping offering top deals on brand-name, best-selling items with discounts of up to 70%. Trekkinn has over 320,000 individual items, including tents and sleeping bags, specialist footwear and clothing, trekking poles, and many other accessories. Products are available from the best brands in outdoor sports, including Salomon, Columbia, Garmin, Mammut, Adidas, Scarpa, La Sportiva, The North Face and many more – all with a low-price guarantee. Trekkinn is one of 18 sports retailers in the Tradeinn Group. With over 2.5 million original products in a 30,000 m² central warehouse and more than 10,000 brands shipped to 180 countries worldwide, Trekkinn provides excellent service and a unique shopping experience with complete peace of mind thanks to excellent financing options.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/trekkinn/en Sports
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