The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
7 Jul 2024
Verified reviewNice knife just what I was looking for
Reply from Trekkinn.com
Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified review2 small items came in a huge box which meant the postie wouldn't leave it, so I had to get it redelivered and wait for it. Please reconsider your packaging.
Reply from Trekkinn.com
Dear Suzie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified reviewFirst class service Thanks
Reply from Trekkinn.com
Dear Paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified reviewGreat Craghopper full zip fleece. Shipped promptly and arrived by Royal Mail (earlier than expected). I couldn't get this particular item anywhere else, I was so pleased to see it was available on trekk INN. Would definitely buy from this retailer again.
Reply from Trekkinn.com
Dear Angela, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified reviewEverything is fine, I recommend.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
In my opinion, you are one of the best websites selling outdoor goods
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A. A.
7 Jul 2024
Verified reviewGood Product & Price, Well Packaged (Though don't know arrival date until postman rings).
Reply from Trekkinn.com
Dear Howard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified reviewClear website, easy ordering, delivery within timescales with tracking included.
Reply from Trekkinn.com
Dear Alan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Jul 2024
Verified reviewThe costs for returning are exorbitant and not communicated well in advance. I will not buy again at TrekkInn.
Reply from Trekkinn.com
Hello , Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
2 Jul 2024
Verified reviewReceived goods promptly and at a good price. Thanks!
Reply from Trekkinn.com
Dear Nick, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Jul 2024
Verified reviewExcellent quick service
Reply from Trekkinn.com
Dear Martin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Jul 2024
Verified reviewvery professional seller. Top quality goods, fresh, not a few years old from the warehouse. Very good contact. ongoing notifications about the progress of the delivery. I highly recommend, I will definitely only buy from them. Greg
Reply from Trekkinn.com
Dear gzegorz, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Jul 2024
Verified reviewGreat price and product delivered earlier than notified, a good thing but will pay extra next time to help manage the delivery expectation. Web site looks very comprehensive so will buy more items. Satisfied of Reigate !!!
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Jul 2024
Verified reviewDe bezorging duurde enkele dagen en gedurende het proces keurig geïnformeerd. Goed product tegen goede prijs. Bestel zeker weer een volgende keer
Reply from Trekkinn.com
Dear adger, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Jul 2024
Verified reviewBrilliant these are really good ruffwear harnesses at a reasonable price
Reply from Trekkinn.com
Dear Claire, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Jul 2024
Verified reviewgood price,well packaged and delivery received a day early, thanks
Reply from Trekkinn.com
Dear Bhasker, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Jul 2024
Verified reviewShoes came as quick as could be expected from Spain and in good shape.
Reply from Trekkinn.com
Dear Rob Willem, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Jul 2024
Verified reviewAs was not in but received a message saying parcel delivered but could not contact anyone to see where it had been left as I was on holiday at the time. Very stressful on the delivery email it would be helpful to say where it is.
Reply from Trekkinn.com
Hello Janet We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot.
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A. A.
18 Jun 2024
Verified reviewI received my order before the expected delivery date. I ordered two pairs of shoes and received the exact pairs I've ordered without any problem.
Reply from Trekkinn.com
Dear Mehmet Onur, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Jun 2024
Verified reviewDelivery on the slow side, but goods as described and good price
Reply from Trekkinn.com
Dear Jane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Jun 2024
Verified reviewEasy to order online, kept well informed on delivery, arrived on time and my purchase was exactly as described thank you!
Reply from Trekkinn.com
Dear Jane, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order