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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
16 Apr 2024
Verified reviewLocated a pair of specific, favoured model of Salomon walking shoes with ease. Ordered without difficult and delivered promptly. Correct type and size delivered. Very satisfied customer.
Reply from Trekkinn.com
Dear Peter, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Apr 2024
Verified reviewUsed the house name and town, instead of the house number & street name etc. Hence parcel was late.
Reply from Trekkinn.com
Hello Peter, We are very sorry for your comments, the delay with your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our dates are not exact estimates. Your comments will be taken into account for continuous improvement. Greetings,
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A. A.
16 Apr 2024
Verified reviewGreat prices and excellent service
Reply from Trekkinn.com
Dear iain black, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Apr 2024
Verified reviewAll good
Reply from Trekkinn.com
Dear Rory, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewLowest prices, quick shipment, i recomended.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewI found the website easy to navigate, my walking shoes were delivered a day early and are excellent, just what I was looking for.
Reply from Trekkinn.com
Dear Kevan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewv good service
Reply from Trekkinn.com
Dear JEREMY, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewI m very satisfied with provided services. Thank you Best regards László
Reply from Trekkinn.com
Dear László, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Hello, I wish you more good results and satisfied customers. Kindest regards László
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A. A.
15 Apr 2024
Verified reviewGreat portfolio, good pricing, shipping costs and chargeable returns are a downside
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewThe pen knife is perfect. Exactly what I wanted and promptly delivered. The reduction of one star is due to the packaging. I ordered the smallest available Victorinox penknife but it arrived in a massive bag. More thoughtful packing will make trekkin.com perfect.
Reply from Trekkinn.com
Dear Ingrid, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewGoods arrived promptly with information available at every stage of delivery. Great prices will buy again.
Reply from Trekkinn.com
Dear Darren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewGreat price, great product, could do with an e mail sent with tracking info but found it in my account.
Reply from Trekkinn.com
Dear Dave, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewFast, high quality, excellent and great,
Reply from Trekkinn.com
Dear Andrei, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewA good range of products offered at competitive prices
Reply from Trekkinn.com
Dear paul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewGoede service. Snelle levering.
Reply from Trekkinn.com
Dear Desiree, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewFast delivery! Good product as described
Reply from Trekkinn.com
Dear Tim, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewThe price was the best, the site worked as expected, after ordening there was plenty information and delivery was as agreed upon!
Reply from Trekkinn.com
Dear Hans, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Apr 2024
Verified reviewThe experience with Trekinn has been terrible. They delivered a package that was completely empty (with no damage i.e. not the fault of the postman). I have not received the product I ordered and have been reaching out providing evidence of this multiple times but Trekinn still have not solved this. Now I've lost money and time, I'd recommend to avoid this company at all costs.
Reply from Trekkinn.com
Hello Kit, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Your claim will be updated shortly, we kindly ask for your patience. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status Please accept our sincerest apologies for any inconvenience caused. Kind regards
Reply from A. A.
I have provided all evidence that there is no item... Still waiting for a solution to this. Hoping to receive the product or a refund very soon as this is now adding stress and wasting my time to continue to receive a proper service.
Reply from Trekkinn.com
Hello Kit, A refund has just been issued, you will receive the corresponding amount within the next few days. 04/04/2024 14:39:23 - Abono importe:14.48 GBP There was an error in the floWrap process. Expected weight: 0.15 kg; on scale: 0.03 kg. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
15 Apr 2024
Verified reviewAmazingly fast delivery and great stuff
Reply from Trekkinn.com
Dear Ask Riis, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Apr 2024
Verified reviewEnd to end updates and tracking links. Delivered in the advised window. All you want, simple.
Reply from Trekkinn.com
Dear Simon, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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