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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
8 Sept 2023
Verified reviewFantastic service, delivery was super speedy and I was kept up to date with the process. Would should here again.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Sept 2023
Verified reviewNo issues, quick and fast delivery.
Reply from Trekkinn.com
Dear steen nielsen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Sept 2023
Verified reviewVery quicky delivery service and very happy with the rucksack
Reply from Trekkinn.com
Dear Emma, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Sept 2023
Verified reviewVERY GOOD!
Reply from Trekkinn.com
Dear Toivo, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
6 Sept 2023
Verified reviewThe shipment arrived on time. It was possible to track the ordered goods at all times
Reply from Trekkinn.com
Dear Leszek, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Sept 2023
Verified reviewBit sceptical having never heard of them but bought £200 worth of clothing and received the service I'd expect from major retailers, even had a picture of my parcel sent to me after dispatch which is a first!
Reply from Trekkinn.com
Dear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Sept 2023
Verified reviewExcellent service. Easy to order, prompt delivery, what more could you want?
Reply from Trekkinn.com
Dear Neil, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Sept 2023
Verified reviewWill definitely use trekkinn again. Great prices and quick and easy service and delivery no problems with this order
Reply from Trekkinn.com
Dear Helen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Sept 2023
Verified reviewVery good to deal with, from the clarity of the website, to the speed of despatch
Reply from Trekkinn.com
Dear Philip, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
No thanks necessary, pleasure shopping with you
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A. A.
3 Sept 2023
Verified reviewVery nice chairs - value for money. Quick delievery!
Reply from Trekkinn.com
Dear Dudi, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Sept 2023
Verified reviewRetouren kost 8 euro, wat zijn dat voor astronomische bedragen
Reply from Trekkinn.com
Hallo , Bedankt dat u de tijd heeft genomen om uw opmerkingen over uw ervaring met ons te delen. Met dit soort feedback kunnen we in kaart brengen waar we goed in zijn en op welke aspecten we moeten letten om de ervaring van onze klanten te verbeteren. We zijn ons echter bewust van de retourkosten en denken er voortdurend over na, maar we hebben er bewust voor gekozen om retourkosten in rekening te brengen om buitensporige retourzendingen te voorkomen en zo de gevolgen voor transport en milieu te verminderen. Gratis retourneren wordt alleen aangeboden als er een onjuist, defect, incompleet of ander artikel is geleverd dan wat op onze website staat gepubliceerd. Neem gerust contact op met ons klantenserviceteam door een e-mail te sturen naar support@tradeinn.com als u zich zorgen maakt of opmerkingen heeft. Bedankt en vriendelijke groeten
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A. A.
3 Sept 2023
Verified reviewMy package arrived on time with no issues. It was also cheaper than anywhere else.
Reply from Trekkinn.com
Dear Lynne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Sept 2023
Verified reviewEverything is fine.
Reply from Trekkinn.com
Dear Mikhail, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
3 Sept 2023
Verified reviewFast, quality and price - yes I am satisfied :)
Reply from Trekkinn.com
Dear Johan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewVery happy with order process for my new walking boots. Prices as good as I could find anywhere else and size/colour I wanted in stock. Ordered on a Tuesday afternoon, delivered on Saturday morning (ahead of expectations). Would recommend.
Reply from Trekkinn.com
Dear Martyn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewPrima, op tijd geleverd !!
Reply from Trekkinn.com
Dear Minne, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewEasy to use web site. I didn't realise at the time that they were coming for Spain. So took longer than I had hoped arriving. Royal Mail in this country, their tracking is appalling, it doesn't get updated, and they rarely deliver when they say. Nothing to do with Trekinn.
Reply from Trekkinn.com
Dear Teresa, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewGood information, great product and price. Came in 5 days after ordering and the shipping info wasn't updated regularly - therefore, 4 stars.
Reply from Trekkinn.com
Dear Stephanie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
27 Aug 2023
Verified reviewI ordered Merrell walking shoes size 8. The website stated true to size. They were too small. Never have I had to return walking shoes size 8 before. I’m s disappointed because with the cost of delivery and over £11 to send the return I am out a lot of money with no shoes at the end. I will not use trekkinn again.
Reply from Trekkinn.com
Hello Roisin, Thank you for taking the time to share your comments about your experience with us. This type of feedback allows us to identify what we are doing well and in which aspects we need to have a look at to improve our customers' experience. However, we are aware of the return costs and continually reflect on them, but we have deliberately decided to charge for returns to avoid excessive returns and thus reduce transport and environmental impacts. Free returns are only offered if an incorrect, defective, incomplete or different item from what is published on our website has been delivered. Feel free to contact our customer service team by sending an email to support@tradeinn.com if you have any concerns or comments. Thanks and best regards
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A. A.
27 Aug 2023
Verified reviewEasy to order and quick delivery!
Reply from Trekkinn.com
Dear Ronald, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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