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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
17 Apr 2023
Verified reviewI’m very happy with the mammut walking boots received and the service.
Reply from Trekkinn.com
Dear Stacey, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Apr 2023
Verified reviewDelivered as told. Great goods.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Apr 2023
Verified reviewEverything went very smoothly from finding the product, ordering and receiving it.
Reply from Trekkinn.com
Dear Charles, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Apr 2023
Verified reviewDelivery was over one week later - no communication or updates at all. Poor service
Reply from Trekkinn.com
Hello Matthew, We are very sorry for your comments, the delay with your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our dates are not exact estimates. https://www.royalmail.com/track-your-item#/tracking-results/JA805706361GB Your comments will be taken into account for continuous improvement. Greetings,
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A. A.
11 Apr 2023
Verified reviewGreat service love the fleece will definitely buy again best value too I shopped around and this was the best price quick delivery too thanks to all .
Reply from Trekkinn.com
Dear Barry, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewWhen I received my Walkstool, the ferrules on the legs were all scuffed as though it had been used.
Reply from Trekkinn.com
Hello Hazel, We truly regret the inconvenience caused. In case you have received an incorrect, imcomplete or a defective product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
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A. A.
11 Apr 2023
Verified reviewEXCELLENT PRODUCTS
Reply from Trekkinn.com
Dear ANTONIOS, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewI had never heard of Trekkinn before and chose to purchase from them as they had the shoes I wanted at a much lower price. I have seen some negative reviews so was a little nervous after ordering. However I was able to track order from Spain to UK and then it was delivered by Royal Mail which you could also track. It arrived within the time frame I was quoted at purchase. Love my Adidas walking boots and new running shoes! Typically size 6 so ordered 6.5 in both. They are perfect! Would certainly order from Trekkinn again!
Reply from Trekkinn.com
Dear Kaitlin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewFast and easy.
Reply from Trekkinn.com
Dear Suren, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewGood clear communication. Products could have been packaged better in the shipping box - two items were loose inside a larger box
Reply from Trekkinn.com
Dear Ian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewFound best price online, fast delivery
Reply from Trekkinn.com
Dear Miroslav, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewFast and smooth
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewMy husband has been looking for this type of boot for a while and delighted he found them. Great service
Reply from Trekkinn.com
Dear Jenny, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewFantastic service, my parcel arrived very quickly. I bought Timberland shoes and got a great saving on this item. I am really pleased with my purchase and would highly recommend trekkinn.
Reply from Trekkinn.com
Dear Steven, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewFabulous 😘
Reply from Trekkinn.com
Dear jordan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Apr 2023
Verified reviewGood Company
Reply from Trekkinn.com
Dear karin, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Mar 2023
Verified reviewExcellent site to use, easy to order and goods delivered before expected end date. Customer service brilliant, I had to cancel the first order as I'd ordered the wrong colour. Money refunded quickly and re order made. Goods arrived well packaged. Will definitely use this site again.
Reply from Trekkinn.com
Dear Carol, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Mar 2023
Verified reviewGood service and product
Reply from Trekkinn.com
Dear Annemarie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Mar 2023
Verified reviewExcellent service, good price and delivered very quickly.
Reply from Trekkinn.com
Dear Alan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
30 Mar 2023
Verified reviewThis was my first order from trekkinn and oooh boy I screwed it (order the wrong item cancelled it etc). But everything went really smoothly they were very helpful and the final perfect order arrived a few days ago without any issue. So great work trekkinn! (Also prices are really good)
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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