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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
2 Feb 2023
Verified reviewProduse originale, expediere rapidă.
Reply from Trekkinn.com
Dragă client, Vă mulțumim pentru timpul acordat pentru a împărtăși comentarii atât de pozitive despre experiența dumneavoastră cu noi. O zi plăcută! Mulțumiri,
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A. A.
2 Feb 2023
Verified reviewparcel arrived in good time, order all looks to be in good condition.
Reply from Trekkinn.com
Dear Johnny, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Feb 2023
Verified reviewExcellent service. Great price. Product arrived in good time. Much cheaper than buying in UK.
Reply from Trekkinn.com
Dear Hetal, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Feb 2023
Verified reviewReceived wrong item. Trying to get in contact with tradinn getting only standard answer. Never going to order again
Reply from Trekkinn.com
Hello Sebastian, We are very sorry to hear that you rated our service as not meeting your expectations. Please be assured that the experience of our customers is very important to us which is why we have verified your case and identified the issue. A complaint has been opened manually for you, it may take a few days until your request will be handled, though. Thank you for your patience. In order to see the status, information and messages concerning your claim, please go to our website and log in following the path: My Account > My orders > View return status We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to also enhance the quality of our service. Please accept our sincerest apologies for any inconvenience caused. Kind regards
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A. A.
2 Feb 2023
Verified reviewI received the product, exactly as ordered, well packed and in very good time.
Reply from Trekkinn.com
Dear Saul, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Feb 2023
Verified reviewWeb site easy to use & prices cheaper than most places and my goods delivered when they said Definitely use trekkinn again.. 5 star service
Reply from Trekkinn.com
Dear Tony , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Keep up the good work.
Show exchanges Hide exchanges -
A. A.
2 Feb 2023
Verified reviewEasy and clear to use website, fast, quick delivery service. Notification that item had been shipped and able to track. Would definately use again. A1 service
Reply from Trekkinn.com
Dear Julie, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Feb 2023
Verified reviewQuick delivery, product was ex actly as advertised. Recommended.
Reply from Trekkinn.com
Dear sean, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Feb 2023
Verified reviewEasy to order. Quick to deliver.
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
2 Feb 2023
Verified reviewFast delivery to the Czhech rep., everything is all right, I can highly recommend!
Reply from Trekkinn.com
Dear Hana, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Jan 2023
Verified reviewAll good so far - the trainers arrived and fit well. Good value from Trekkinn.
Reply from Trekkinn.com
Dear Michael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2023
Verified reviewReceived order very quickly in UK with no additional import charges or hassle. Would use again.
Reply from Trekkinn.com
Dear Neal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Jan 2023
Verified reviewQuick delivery
Reply from Trekkinn.com
Dear Nick , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Jan 2023
Verified reviewI love Fjallraven clothing although it is rather expensive but brilliant quality & Trekkinn are simply the cheapest place to buy from & although based in Spain delivery to the UK is very quick.Highly recommended.
Reply from Trekkinn.com
Dear Darren , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
14 Jan 2023
Verified reviewBrilliant
Reply from Trekkinn.com
Dear Ryan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Jan 2023
Verified reviewBought for a present they look good Delivered on time
Reply from Trekkinn.com
Dear Margaret , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Jan 2023
Verified reviewexcellent service, excellent product, surpassed expectations will definitely use again
Reply from Trekkinn.com
Dear jon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
11 Jan 2023
Verified reviewVery informative regarding package transport to del8very
Reply from Trekkinn.com
Dear June, Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Jan 2023
Verified reviewReally surprised. I read some bad and weird reviews but to be honest all my stuff arrived great and the price was 60£ than on adidas official site so deffo will buy again throught this site!
Reply from Trekkinn.com
Dear Jan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
9 Jan 2023
Verified reviewThe head torch was a reasonable price and arrived well packaged & just 2 days after the timescale given. The postage was quite expensive, but that’s presumably because it came from Spain. The reason I have not given more stars is all about the delivery. I was unaware it was coming from Spain, but I followed the tracking info and could see it stuck in the Netherlands at one point. This worried me, particularly after speaking to someone at my running club who had the exact same experience but his had then gone on another convoluted journey! Luckily mine didn’t, but I think clearer delivery information would be a good improvement so I can make an informed decision.
Reply from Trekkinn.com
Hello G, We are very sorry for your comments, the delay with your order was not our intention and we take full responsibility for our actions and any related inconvenience. However, there are external factors that can affect the delivery of an order, which is why our dates are not exact estimates. Please note that due to the high volume of shipments during these dates, collection and delivery times may vary. Your comments will be taken into account for continuous improvement. Greetings,
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