Reviews for Trekkinn.com

Total: 2 080 reviews since 18/01/2021

Authentic reviews

Because your trust is essential, all reviews undergo a rigorous control procedure, from their collection to their moderation, through to publication, to guarantee maximum reliability. Learn more

4.6

Based on 201 reviews from the last 12 months

  • 80%
  • 12%
  • 3%
  • 2%
  • 3%

icon sparkle Review Summary

The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?

icon sparkle Review Summary

The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Thanks for your feedback!
Helpful?
Filters
  • 80%
  • 12%
  • 3%
  • 2%
  • 3%

Request to leave a review
  1. 1 Fill in the form
  2. 2 Verified Reviews will verify the information provided
  3. 3 You will receive a review request by email

Invoice or purchase order *

No files to upload

  • A. A.

    9 Jan 2023

    Verified review
    • Collected and verified by Verified Reviews

    Order arrived on time and in perfect condition.

    Reply from Trekkinn.com

    Dear Alexandra , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    9 Jan 2023

    Verified review
    • Collected and verified by Verified Reviews

    Quick deliverence. Great shoes. Thank you

    Reply from Trekkinn.com

    Dear P.P. , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    9 Jan 2023

    Verified review
    • Collected and verified by Verified Reviews

    This is my second purchase with them and always best prices .

    Reply from Trekkinn.com

    Dear marcus , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    7 Jan 2023

    Verified review
    • Collected and verified by Verified Reviews

    It was quick and easy to order and came very quickly to the delivery point. Overall impressed with the whole experience.

    Reply from Trekkinn.com

    Dear Julian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    30 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    Competitive price and delivery on time.

    Reply from Trekkinn.com

    Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    30 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    A wide range of goods at great prices

    Reply from Trekkinn.com

    Dear Kannan, We appreciate the purchase made and the time taken to leave us a review. Your opinion is very important to us. Have a great day. Regards,

  • A. A.

    30 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    I've ordered from them before and the boots I wanted were cheaper than other websites. Would buy again.

    Reply from Trekkinn.com

    Dear Kannan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    30 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    Great site.

    Reply from Trekkinn.com

    Dear Alan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    30 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    Awful. Do not purchase from this company. Failed to delivery my item and won't refund - awful customer service. Avoid this company.

    Reply from Trekkinn.com

    Hello Adam We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot and Merry Christmas!

  • A. A.

    30 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    High quality products at very decent prices.

    Reply from Trekkinn.com

    Dear W.J.M. , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    30 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    Fast delivery, All items new and in perfect condition! Great experience!

    Reply from Trekkinn.com

    Dear Grzegorz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Reply from Trekkinn.com

    Dear Hegedus , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

    Show exchanges Hide exchanges
  • A. A.

    30 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    Very happy with item, although tracking could do with improvement, nevertheless would definitely order again

    Reply from Trekkinn.com

    Dear A , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

  • A. A.

    30 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    The address information is generally very difficult to use and kept changing my details, which ended up with an incorrect postcode. I ordered an item and saw it was wrong. It was literally an hour or so and contacted Customer Services and they said there is nothing they can do. I then got the courier information and they allowed me, without any hassle whatsover to self serve change my postcode. In summary the 3rd party courier gave excellent service but Trekkinn did not.

    Reply from Trekkinn.com

    Hello scott We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. Changes in the address can only be required to the messenger by the receipient when the parcel is already on its way. We have taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot and Merry Christmas!

  • A. A.

    29 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    The site took my money and said the transfer is unsuccessful. I checked my bank account and the transaction was there. Contacted the costumer support. They asked to send a proof. I did. Bank statement of the transaction whit the number and their iban. No answer. Next day called. A girl claimed they didn't get my email, so I need to send it again. Did it. Same story on the next day. And again on the next. All of the girls promised answer in 24h. and never happened. No reference number on the case,so every day had to start explaining from scratch. Spent a week in it. The last day I send my mail from 3 different email accounts,so can be sure one of them would work.Nope.When called again claimed nothing arrived and there is no such a transfer. I told them I will approach the authorities if nothing happens in the next day. After 3 more days I did file a clame . Finally after 4 more days I got an email at least confirming my order . Than had to wait 2 more weeks but at the end I got my things. Just such unpleasant experience whit such a scam taste...Will never use this place again and my advice, stay away too

    Reply from Trekkinn.com

    Hello Svetoslav We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Thanks a lot and Merry Christmas!

  • A. A.

    13 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    Professional seller: excellent presentation, packaging and shipping. The purchased item is of high quality and comes from a reputable manufacturer at a very good price. I strongly recommend.

    Reply from Trekkinn.com

    Dear Customer, Thank you for taking the time to share your experience with us. Feedback like this helps us improve our services. Have a nice day, Thanks and regards,

  • A. A.

    11 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    I was kept informed of how my order was being processed and it arrived on the day and time expected.

    Reply from Trekkinn.com

    Dear Customer, Thank you for taking the time to share your experience with us. Feedback like this helps us improve our services. Have a nice day, Thanks and regards,

  • A. A.

    11 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    Came on time and in quality as advertised

    Reply from Trekkinn.com

    Dear Customer, Thank you for taking the time to share your experience with us. Feedback like this helps us improve our services. Have a nice day, Thanks and regards,

  • A. A.

    10 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    sunt excelente, dar la pulpa sunt putin cam largi.

    Reply from Trekkinn.com

    Dragă client, Vă mulțumim pentru timpul acordat pentru a împărtăși experiența dumneavoastră cu noi. Feedback-ul ca acesta ne ajută să ne îmbunătățim serviciile. O zi plăcută, Multumesc si salutari,

  • A. A.

    9 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    Polecam Trekkinn - naprawdę warto !

    Reply from Trekkinn.com

    Szanowny Kliencie, Dziękujemy za poświęcenie czasu na podzielenie się z nami swoimi doświadczeniami. Takie opinie pomagają nam ulepszać nasze usługi. Miłego dnia, Dziękuję i pozdrawiam,

  • A. A.

    8 Dec 2022

    Verified review
    • Collected and verified by Verified Reviews

    With some misgivings (given mixed reviews) I ordered a tent that I couldn't find from UK firms. Happily arrived within a week and all seems to be in order.

    Reply from Trekkinn.com

    Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,

Reviews displayed in chronological order

About Trekkinn.com

Tradeinn Retail Services

Trekkinn is a specialized online retailer with a large selection of high-quality outdoor clothing and hiking equipment, as well as equipment for mountaineering, trail running and camping offering top deals on brand-name, best-selling items with discounts of up to 70%. Trekkinn has over 320,000 individual items, including tents and sleeping bags, specialist footwear and clothing, trekking poles, and many other accessories. Products are available from the best brands in outdoor sports, including Salomon, Columbia, Garmin, Mammut, Adidas, Scarpa, La Sportiva, The North Face and many more – all with a low-price guarantee. Trekkinn is one of 18 sports retailers in the Tradeinn Group. With over 2.5 million original products in a 30,000 m² central warehouse and more than 10,000 brands shipped to 180 countries worldwide, Trekkinn provides excellent service and a unique shopping experience with complete peace of mind thanks to excellent financing options.

icon contact Contact

C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/trekkinn/en Sports
icon contact Go to website

Our commitments

Since its creation, Avis Vérifiés has been committed to strengthening trust between brands and consumers. Having participated in the development of the world's first standard aimed at guaranteeing the authenticity of online reviews (which became NF ISO 20488), we defend total transparency and compliance with ethical practices in the collection, moderation and publication of customer reviews.

Certification
Review administration system compliant with the ISO 20488 standard.
Reviews subject to control.
  • For more information on reviews features, the possibility to contact the reviewer, and the reasons for refusal, please consult our transparency charter
  • No consideration was given for reviews
  • Reviews are published and kept for a period of five years
  • Reviews are not editable: if a customer wishes to change their review, they must contact Verified Reviews to delete the existing review and post a new one.
  • Replies to reviews may have been assisted or generated by tools using artificial intelligence. However, human validation is required before publication.
See our transparency charter