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Review Summary
The brand is praised for its efficient service, competitive prices, and high-quality products, making it a highly recommended choice.
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A. A.
8 Dec 2022
Verified reviewVery happy with the service. And very happy shopping on trekkinnn.com. God prices, fast delevery and god service.
Reply from Trekkinn.com
Dear Andrew , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewItem and delivery as described, very happy. Would recommend
Reply from Trekkinn.com
Dear Emma , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewFrom ordering to delivery, the process was faltless, and keenly priced.
Reply from Trekkinn.com
Dear W.A. , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewBest price. Simple, quick order/delivery process. Happy days 😎
Reply from Trekkinn.com
Dear , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewGreat experience with you but the cost I bought said medium, it’s more like a small but still fine.
Reply from Trekkinn.com
Dear Jenny , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewVery easy
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A. A.
8 Dec 2022
Verified reviewFirst impression based on website and reviews is not the most positive. It makes you doubt about how trustworthy it will be to place an order and get the product on time. Finally I decided to order and I received the product. But: order confirmation is too slow which a again makes you doubt about trustworthines. Delivery ok but not clear information whether the product has arrived on pickup point or not, so I had to call the pickup point to be sure if product had arrived. Other online shops have a much clearer order confirmation and order delivery confirmation system
Reply from Trekkinn.com
Hello, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the issue. Please note that there is always two different tracking links available when you order in case that one of them should be erroneous. https://marketingtradei.aftership.com/3SDOKC001434168 We have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. Best regards
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A. A.
8 Dec 2022
Verified reviewThis was all very good
Reply from Trekkinn.com
Dear Jon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewEvery step in the Process went smoothely
Reply from Trekkinn.com
Dear Karina , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Trekkinn.com
Dear Birgitte Holm , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewGreat choice of products throughout the “INN” stores
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A. A.
8 Dec 2022
Verified reviewExcellent service, kept informed on the whole journey.
Reply from Trekkinn.com
Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
My name is not Colin . The comment however is mine Thank you so much K G Hornby
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A. A.
8 Dec 2022
Verified reviewThis hat has a nice look and good fleece lined rim but falls short at the top of the hat it is to thin you can see through it.
Reply from Trekkinn.com
Hello Patrick, We truly regret the inconvenience caused. In case you have received a wrong or a defective product, you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from A. A.
I was only giving my opinion on these hats as requested in reviewing this product.
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A. A.
8 Dec 2022
Verified reviewNo complaints, website is OK, the delivery is quick and the customer service reacts very quick.
Reply from Trekkinn.com
Dear Mariusz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewI received my parcel in good times and good condition. The tracking was helpful and useful. It was very easy to order on line.
Reply from Trekkinn.com
Dear K G , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from Trekkinn.com
Dear Harry , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewExcellent service, easy to order and prompt delivery thank you
Reply from Trekkinn.com
Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Dec 2022
Verified reviewArrived without a fuss however communication was poor for this day and age which made me feel unsure whether it was going to arrive.
Reply from Trekkinn.com
Hello, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. We apologize for any inconvenience caused. Kind regards
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A. A.
8 Dec 2022
Verified reviewok ok
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A. A.
1 Dec 2022
Verified reviewGreat shoe, comfy and solid protection. Using as a daily during work as I'm on my feet outdoors all day and they've held up strong!
Reply from Trekkinn.com
Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Dec 2022
Verified reviewVery easy sales process kept up to date with purchase and postage, item arrived in perfect condition
Reply from Trekkinn.com
Dear Jakub , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
1 Dec 2022
Verified reviewGood service and great product delivered on time X
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