Customer reviews for 1001hobbies.co.uk

4.4 / 5

Calculated from 66 reviews obtained over the last 12 months

1552 reviews since 17/03/2021

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Information 1001hobbies.co.uk

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  • Company

    1001Hobbies - Hobby1

  • Description

    1001Modelkits is now 1001Hobbies - Plastic model kits : 100 000 aircraft models, model cars, tanks, figures, die cast models, decals and model trains. Shipping in the UK with 1001hobbies.co.uk

  • Address

    2 Passage Philippe Auguste 75011 Paris

  • Website

    https://www.1001hobbies.co.uk/

  • Category

    Culture and entertainment

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Customer reviews

  • 5 / 5
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    I found 1001 Hobbies by accident, and found the company offered good quality Scale Models at Great Prices, if that is not enough, they offer a very quick delivery service, my Scale Model arrived when I was told it would arrive, all this, makes it easy to recommend 1001 Hobbies

    Review of , following an experience of by FRED N.

  • 1 / 5
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    My "gift" arrived in a jiffy bag already opened with the contents inside, compromised.

    Review of , following an experience of by GARY W.

  • 5 / 5
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    There was some confusion regarding my order of over 10 figures, and the order ended up being separated into several, but the staff were polite and patient throughout our correspondence. The issues were solved and the figures have all now arrived well packaged, and look great on display. I’ll definitely be using 1001 for my figures going forward.

    Review of , following an experience of by ROSIE H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Received promptly and well packaged faultless service

    Review of , following an experience of by JOHN R.

  • 5 / 5
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    Would definitely use again. A+

    Review of , following an experience of by HEATHER C. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    For a £15.00 snap together kit the final bill inclusive of postage and tax was over £25.00. Not my idea of good value. howeve delivery was very quick.

    Review of , following an experience of by WILLIAM GORDON C.

  • 2 / 5
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    So far I have received 3 out of 5 items that were ordered a voucher and credit note. I have sent an email however no response yet. Collector's items has arrived in less than mint packaging so generally unhappy and unimpressed. How can a pre order item be awaiting a restock? Don't write cheques you can't cash!

    Review of , following an experience of by GARY W.

    Answer by 1001hobbies.co.uk
    Flag

    Hello, We thank you for your email and regret this incident. We have decided to send your product it will be delivered to the address : Gary Williams 173 Brighton Road, Alvaston Derby DE24 8TE Royaume-Uni 07873693307 As a commercial gesture, and in order to maintain your trust, we have decided to offer you a 25.99 pounds voucher. The code to use is EVDM9FT6. This voucher is valid for 1 year. We thank you for your understanding, Sincerely, Ines

  • 5 / 5
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    Excellent five star plus service, and product fine.

    Review of , following an experience of by DAVID G.

  • 5 / 5
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    1001 hobbies seem to have a lot of the items I need for my hobby..

    Review of , following an experience of by IAN W.

  • 4 / 5
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    Bit slow in getting to me

    Review of , following an experience of by ROGER A.

  • 5 / 5
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    Very quick and efficient delivery considering delivered from Europe. Excellent range of models. Item well packed. Will use again.

    Review of , following an experience of by BRIAN S.

  • 5 / 5
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    Excellent service

    Review of , following an experience of by JAMES B.

  • 5 / 5
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    Amazing service, easy to use site, easy international delivery, and the products were very safely packed! Great work team!

    Review of , following an experience of by DOMINIC E. *

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  • 5 / 5
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    Speed and convenient easy hassle free love this place wished I found it sooner!!! A***

    Review of , following an experience of by TOBY W. *

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  • 5 / 5
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    excellent service...would recommend

    Review of , following an experience of by REG W.

  • 5 / 5
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    Item was received quickly, well packed and in good condition.

    Review of , following an experience of by MARK L.

  • 5 / 5
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    WARNING; This company is NOT in the UK. They are in FRANCE. They also work with suppliers so they don’t have stock on site, you have to wait 2-3 weeks for it to be delivered to them, and then they send it to you. I also got collared for a £90 customs charge. The site is NOT clear at all. Everything is .co.uk or a uk based phone number. That said, the prices are fabulous, any communication on my part was responded to promptly (even on the phone) and the lady I spoke to (I assume it is the same person) was lovely every time even though I likely drove her mad with my worries. Packages arrived VERY quickly once dispatched (one was delayed, annd even that was sent sooner than the ETA they gave me) and they were all packed nicely. I would definitely use again now I know what to expect. Fully recommend.

    Review of , following an experience of by TOM B.

  • 5 / 5
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    Fast service, emails along the way, will use again.

    Review of , following an experience of by HELEN B. *

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  • 5 / 5
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    Navigation of the site was easy! Delivery time good given from France to Wales Well packed to keep undamaged

    Review of , following an experience of by EDWARD M. *

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  • 3 / 5
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    Item was poorly packed and suffered slight curving in shipping. Was shipped in a padded envelope and should have been boxed.

    Review of , following an experience of by HARLEY G. *

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  • 5 / 5
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    The delivery was easy to follow using the tracking app

    Review of , following an experience of by BARRY E. *

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  • 5 / 5
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    Excellent and reliable service.

    Review of , following an experience of by FRANK R. *

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  • 5 / 5
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    great fast shipping and item was just as shown, fantastic to deal with

    Review of , following an experience of by JACOB W. *

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  • 5 / 5
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    Easy to shop good service 👌

    Review of , following an experience of by FINLEY R. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    Excellent website, easy to navigate. Ordering straightforward and always keep you updated on delivery. Very happy with the goods and the service. Have ordered items several times and never been disappointed. Will be ordering again

    Review of , following an experience of by HANNAH R. *

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  • 5 / 5
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    Great company to deal, competitive pricing and fast delivery.

    Review of , following an experience of by LEWIS W. *

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  • 5 / 5
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    Good quality decals with quick delivery and advice of progress

    Review of , following an experience of by PAUL J. *

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  • 5 / 5
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    top!

    Review of , following an experience of by KIMBERLY P. *

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  • 5 / 5
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    Wide range of products and fast delivery

    Review of , following an experience of by KIMBERLY L. *

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  • 5 / 5
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    Very pleased with my purchase very reliable

    Review of , following an experience of by COURTNEY M. *

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  • 4 / 5
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    Delivery of item from order date took 20 days - and this is not clear when ordering. However - the 1001 Hobbies customer service team did answer on email all my questions regarding delivery. UPS did deliver on agreed date and 1001Hobies do keep feeding you delivery information, (as do UPS). The item was safely delivered and overall I'm happy with 1001Hobbies.

    Review of , following an experience of by JASMINE P. *

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  • 5 / 5
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    Very prompt service

    Review of , following an experience of by ISLA P. *

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  • 5 / 5
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    Great service. Goods received as expected. No problems.

    Review of , following an experience of by LEWIS G. *

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  • 5 / 5
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    Excellent range of models and hobby items, all at reasonable prices. Easy to navigate and attractive website. Great service and prompt delivery too. Well recommended.

    Review of , following an experience of by MOLLY T. *

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  • 5 / 5
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    items arrived on time and quite cheap

    Review of , following an experience of by GRANT P. *

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  • 3 / 5
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    Order took ages to come. Informed one item not in stock. Email said order cancelled. Then order delivered with both items in it. Looks like no one knows what’s happening. Also an insult that I had to pay for postage and packaging. Order said delivery in 7 to 9 days that was a joke try 3 weeks. Very unlightly to order again.

    Review of , following an experience of by RYAN T. *

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  • 5 / 5
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    Ordering was straightforward, good delivery time, have used them before, very good

    Review of , following an experience of by DUNCAN B. *

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  • 5 / 5
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    Everything was top notch. Excellent site products well package and swift delivery

    Review of , following an experience of by OWEN M. *

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  • 5 / 5
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    Very good service,

    Review of , following an experience of by ABIGAIL H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    I bought the acrylic paints to paint my Heller model of a 1/24 scale Renault gtl. As of the present time I have not yet assembled the model.

    Review of , following an experience of by KEITH C. *

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  • 3 / 5
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    Longer postage than I was expecting. Maybe I didn’t read the terms properly.

    Review of , following an experience of by ELIZABETH H. *

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  • 2 / 5
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    Ordered paint specifically as the web site (and my order details) stated it was in stock. Two weeks after order I enquired about the delay, an update was told 1001Hobbies was still getting some paint from their supplier (I.e. not “in stock”). Three weeks after order I requested a refund as there was no progress, but was told that a refund was not possible as my order was now being compiled. Order was finally delivered more than 4 weeks after the order was made (and after I had given up waiting and purchased the paint from elsewhere.). I was not impressed!

    Review of , following an experience of by THERESA J. *

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  • 5 / 5
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    Very prompt and really quick delivery very good quality product I will definitely be buying more soon

    Review of , following an experience of by TOM W. *

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  • 5 / 5
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    site is easy to navigate and nice quick delevery

    Review of , following an experience of by PAULINE G. *

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  • 4 / 5
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    The web address is misleading, it seems as if they are a UK company with a .UK address. However they ship from France which, other than the time factor was not an issue due to the low value of my purchase. Had I bought an expensive item, I would have found myself liable to import duty and Vat, adding considerably to the cost I think their website should be clearer regarding the country of shipping.

    Review of , following an experience of by COURTNEY W. *

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  • 5 / 5
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    Speedy service and excellent product

    Review of , following an experience of by DYLAN H. *

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  • 5 / 5
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    Speedy delivery and good experience.

    Review of , following an experience of by AMELIA K. *

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  • 5 / 5
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    Thank you

    Review of , following an experience of by ROXANNE C. *

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  • 5 / 5
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    Order handled and shipped with care.

    Review of , following an experience of by HARLEY A. *

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  • 5 / 5
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    The item arrived quickly and was in great condition

    Review of , following an experience of by FAYE T. *

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  • 5 / 5
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    Excellent service, all delivery updates were exact and precise. Item arrived very well packed in perfect order.

    Review of , following an experience of by COLIN W. *

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  • 5 / 5
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    Customer service very good!

    Review of , following an experience of by JAYDEN M. *

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  • 5 / 5
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    Good product delivered well packaged & in reasonable time.

    Review of , following an experience of by LOUIS P. *

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  • 5 / 5
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    great service, reasonable prices

    Review of , following an experience of by ISAAC R. *

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  • 5 / 5
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    Was extremely pleased with the products I ordered they were of a high standard exactly as described packaged lovely and delivery was brilliant will definitely be ordering from the company again many thanks to all staff involved in my order one very happy customer

    Review of , following an experience of by GREG E. *

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  • 4 / 5
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    Company did well sourcing what I wanted but didn’t expect it to be sent from France, that said only a week for delivery so not too bad

    Review of , following an experience of by BECKY W. *

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  • 5 / 5
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    Delivered on time we’ll packed and good quality product

    Review of , following an experience of by CAITLIN E. *

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  • 2 / 5
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    Not clear on website what language the product is in.

    Review of , following an experience of by JACKSON B. *

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  • 5 / 5
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    Excellent model / good delivery time / very happy with my purchase

    Review of , following an experience of by KYLE E. *

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  • 1 / 5
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    Received the box I ordered with all the primers in them broken, the package was contaminated and it was stinking so much of chemicals that Royal Mail had to wrap it in a bag. Now I'm asking them fir a refund they want me to return it to them first!!! Seriously ehich carrier would ship a box contaminated with hazardous chemicals back to France? Do not buy from this company at all! Save your money and a headache dealing with the customer service.

    Review of , following an experience of by HANNAH M. *

    *Pseudonymized data at the request of the author

  • 2 / 5
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    The model graff Zeppelin is rediculously expensive at over £60.00. It is also very badly finished- sprue everywhere and the parts are poorly finished. I would have returned this if the supplier was in the U.K. extremely disappointing

    Review of , following an experience of by JACK K. *

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  • 5 / 5
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    Great transaction thank you

    Review of , following an experience of by JULIE T. *

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  • 5 / 5
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    Excellent service and delivery. Item arrived well packaged and quickly,5 days before stated date. I used the company because I couldn't get the item in the UK.

    Review of , following an experience of by REBECCA D. *

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  • 1 / 5
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    At the time of writing this review I have had to wait 6 weeks for one item, the other is yet to be delivered. There was no contact from them, I had to chase several times to find out what was going on. Very poor customer service and really bad business practice. Would not recommend them to anyone.

    Review of , following an experience of by JADE K. *

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  • 5 / 5
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    High quality and speedy delivery :)

    Review of , following an experience of by ISLA W. *

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  • 5 / 5
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    👌👍👍👍👍

    Review of , following an experience of by BRANDON W. *

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  • 5 / 5
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    Package came really fast and was in excellent condition. Always got constant updates regarding my order. Will definitely reccomend

    Review of , following an experience of by GRANT M. *

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  • 5 / 5
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    Fast and efficient delivery, very satisfactory

    Review of , following an experience of by JOHN R. *

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  • 3 / 5
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    Fast delivery

    Review of , following an experience of by HARVEY R. *

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  • 5 / 5
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    Great product and fast delivery

    Review of , following an experience of by ALEXA K. *

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  • 2 / 5
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    Delivery package quality poor! Box arrived, squashed, creased with a big dent in the side!

    Review of , following an experience of by JOEL J. *

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  • 5 / 5
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    Excellent service, could not be faulted, thanks.

    Review of , following an experience of by ABIGAIL M. *

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  • 2 / 5
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    bought decals as they were advertised to include Omani airforce, received package with decals for KSA and others, no Omani insignia. Considering the cost and time waited this is very poor and does not match the advertised goods. Also drives from France. Rubbish.

    Review of , following an experience of by LAURA E. *

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  • 5 / 5
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    excellent service.

    Review of , following an experience of by AMY K. *

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  • 5 / 5
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    Prompt delivery. Item was well packaged and in good condition.

    Review of , following an experience of by ALEXANDER E. *

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  • 5 / 5
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    Excellent!

    Review of , following an experience of by VICTORIA P. *

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  • 3 / 5
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    Problems arose with my order. I had no confirmation of my order or payment. Eventually I contacted the. They gave me a date but there was still no delivery. Item finally delivered from France….enormous cardboard box, tiny item.

    Review of , following an experience of by JAMES H. *

    *Pseudonymized data at the request of the author

  • 5 / 5
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    As the site is in pounds sterling I thought it was an English company. They are in France. You might have to wait a few days but you won't be disappointed. I ordered the mini epic sauron. Cheapest I found and quite quick delivery. Sometimes quicker than a UK seller. I will certainly be using them again

    Review of , following an experience of by LAUREN L. *

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  • 3 / 5
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    Arrived slightly damaged because it hadn't been packaged properly and got squashed in the post.

    Review of , following an experience of by SOFIA W. *

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  • 4 / 5
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    Amswer as above

    Review of , following an experience of by LEO P. *

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  • 5 / 5
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    first class service was informed for start to finish with order

    Review of , following an experience of by MAISIE C. *

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  • 5 / 5
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    Very fast shipping would 100%use again

    Review of , following an experience of by SOFIA G. *

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  • 5 / 5
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    All turned up well packaged, great condition and no problems. ACE!!!

    Review of , following an experience of by CARMEN S. *

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  • 3 / 5
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    Almost £40.00pounds for a small paint mixer is a bit much in my book,a ripoff.

    Review of , following an experience of by COLIN R. *

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  • 4 / 5
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    Reasonable price. One of the only suppliers of the item I wanted. Good communication. Regular updates on shipping.

    Review of , following an experience of by LEXI J. *

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  • 5 / 5
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    Package arrived well packaged in good condition

    Review of , following an experience of by DANIEL C. *

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  • 4 / 5
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    Good prices, fairly prompt dispatch.

    Review of , following an experience of by JIM C. *

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  • 5 / 5
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    Fast delivery and excellent service.

    Review of , following an experience of by CHLOE L. *

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  • 5 / 5
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    An extensive product range, particularly of kits difficult to find elsewhere. Delivery was excellent

    Review of , following an experience of by KARLIE S. *

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  • 5 / 5
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    I brought the lomax for my partner he has 1 exactly the same color etc

    Review of , following an experience of by BRADLEY G. *

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  • 5 / 5
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    Great service. Prompt dispatch

    Review of , following an experience of by ELLA T. *

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  • 1 / 5
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    Not happy as emailed to cancel order 4 hours after ordering and was told it couldn’t be cancelled as it had been posted already. Can’t send back as will cost to much.

    Review of , following an experience of by FREDDIE E. *

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  • 1 / 5
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    Ordered on 5/12, got it delivered after christmas 😱🙈

    Review of , following an experience of by VANESSA M. *

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  • 2 / 5
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    I was not impressed with their customer services. Rather than trying to help me, they were quite rude. And instead of cancelling my order, as per my request, when i realised the products wouldn't arrive in time, they still sent them - charging me £10 for delivery for items that were of no use. I will not be ordering from them again.

    Review of , following an experience of by ANNA B. *

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  • 3 / 5
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    Ordered in early December but didn't arrive in time for Christmas. Probably mostly down to UK border chaos though and not your fault.

    Review of , following an experience of by LAYLA M. *

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  • 5 / 5
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    Very prompt service with clear information throughout the delivery. You have made my grandson very happy, thank you.

    Review of , following an experience of by AMANDA W. *

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  • 5 / 5
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    Item of Liam funko pop was only available on this site. Was kept up to date on order right till delivery. Nicely packaged. Happy with order.

    Review of , following an experience of by DYLAN A. *

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  • 5 / 5
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    All good, well packed and relatively fast delivery from abroad

    Review of , following an experience of by ANDY M. *

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  • 5 / 5
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    Quick.. efficient , well packed kit and nothing is to much trouble. Great service. Many thanks Gavin

    Review of , following an experience of by AMANDA R. *

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  • 5 / 5
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    Very easy to use website and quick delivery

    Review of , following an experience of by ROWENA S. *

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