Review Summary
The brand is noted for its good quality products and eco-friendly packaging, making online ordering simple and enjoyable. Many appreciate the attractive styles and good service, with some highlights on value during sales. The website is user-friendly, although sizing considerations suggest opting for a larger size for comfort.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Review Summary
The brand is noted for its good quality products and eco-friendly packaging, making online ordering simple and enjoyable. Many appreciate the attractive styles and good service, with some highlights on value during sales. The website is user-friendly, although sizing considerations suggest opting for a larger size for comfort.
- This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
Customer reviews
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Quick despatch of item and efficient service.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you have received your order in a timely manner and that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Have no complaints. Always excellent service.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Marrilyn, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have no complaints with us and that you have found our service excellent as we do try our best to ensure that you have the best shopping experience with Afibel. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Edit Flag
Everything was good!
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Molly, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with everything and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Prompt delivery Good products
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Elizabeth, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with our products and have received your order promptly from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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Edit Flag
Purchased two new jumpers, which fit nicely are very soft and comfortable. Delivery was as promised when I purchased them and from ordering to wearing everything was as I would expect.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Pauline, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the jumpers ordered and have found them to fit well and be comfortable. We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Afibel has.come up trumps again. Fast delivery and I'm delighted with my jumper once again bought on special offer. To date never been disappointed
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Felicity, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you pleased with your order of the jumper and that you have received your order in a timely manner from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I was so disappointed with my first purchase at Afibel. I ordered a size 28 Houndstooth jacket. It was beautiful - the quality was brilliant. They sent me a size 26 which was too small. But in speaking to customer service I was told they had a size 30. Why not email me when I ordered explaining the situation. So i emailed customer service and they said they would exchange the jacket. I returned it and now they won't exhange it. I was told to order it again. But its gone up £15 !!!!!!Never again will I order from them. Terrible customer service.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Catherine, Thank you for taking the time to leave us this review. I am sorry to hear that you have had these issues regarding your order of the Houndstooth jacket. We appreciate this feedback and I have passed this to the relevant department. I apologise for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service
Answer by A AFlagJacob,it you guys were truly sorry you would have sorted it in the numerous emails we had. I have an enormous email thread to prove. Not one person actually ever offered a solution that they upheld. I was offered an exchange but when I emailed they refused.
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I have no problems with any issues
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Janet, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you have had no problems or issues with us and we hope this continues in the future. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Edit Flag
Product as described, very happy with purchase, delivery good.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Shona, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with the goods purchased and that you are pleased with the delivery from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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Good service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Susanne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
Answer by A AFlagI bought slippers from you, size 7 which should have been slightly too large but bought a size up to accommodate a ligament injury in my left foot. However they just about fit but should really be too large. Not worth while returning as they were purchased in your sale but disappointing none the less.
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Edit Flag
Site easy to navigate, good quality item delivered on time
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Elizabeth, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you found our website easy to navigate and that you found our goods to be of good quality and that is was delivered on time from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Very easy to navigate the site with very helpful descriptions. Keep up the good work Afibel Team. Like the short lengths of some items. I usually need 25 inch and find it hard to find thanks for this.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Lynne, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with the service we provided regarding your order and we are also glad to hear that you are pleased with the shorter lengths of some of our products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Colour and size absolutely perfect.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear David, Thank you for taking the time to leave this fantastic 5 star review. We are glad to hear that you have found the size and colour to be perfect. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Edit Flag
Good quality and good delivery.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Gwendoline, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the quality of your order. We are also glad to hear that you are pleased with the delivery and the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer
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They kept me up to date when they hadn't been able to send on the original date and didn't charge for item until it was sent out
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Mrs S, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service for you out of stock item. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The order was well packaged and arrived safely within a few days. The items were true to the description.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with your order. We are also glad to hear that you are pleased with the delivery and the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I was pleased with the item I ordered
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Christine, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are pleased with the item that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Edit Flag
Good value jumpers,delivery good
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Gloria, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the jumpers that you have ordered and have found them to be good value. We are also glad to hear that you are pleased with the delivery from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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I have always found Afibel to be an excellent firm which supplies top quality items at sensible prices. The range is fabulous, while their service/delivery is completely reliable. I can most certainly recommend them.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Christina, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with our service and the goods that you have ordered. We are also glad to hear that you are pleased with the service from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Edit Flag
A company of high standards and unique and affordable products Highly Recommend
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Irving, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are very pleased with your order and find our goods affordable. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I was satisfied with my order but was a little while before receiving conformation that it had been received
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Suzanne, Thank you for taking the time to leave us this us this brilliant 5 star review. We are glad to hear that you are pleased with your order. However, as our goods are dispatched from France it can take up to 7-10 working days to receive your order and a couple of days for Evri to update their system to confirm they have received your order. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Order arrived promptly and in good condition. I am very pleased with the product.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Leonie Thank you for taking the time to leave us this amazinf 5/5 review. I am very pleased to read you are happy with your recent purchase and this arrived in a timely manner. I look forward to hearing from you again soon. Happy shopping. Kind Regards, Afi Afibel Customer Service
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EXcellent service, great chice of clothing and all very well made in beautiful fabrics.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Alison, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service and that you are happy with the choice and fabric of the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Satisfied with order because I’ve had this product years ago.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are satisfied with your order and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Quite expensive on the whole. Quality of leggings ot as good a previous pairs with be bought
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this 3 star review. We are sorry to hear that you have found our goods to be quite expensive, however, we are glad to hear that you are pleased with the quality of the leggings that you have bought. Kind Regards, Jacob Afibel Customer Service
Answer by A AFlagI said quality not as good!
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Edit Flag
I find the online site quite difficult to negotiate, especially getting the discount code correct for each offer. I do like the special offers in the postal catalogue.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this great 4 star review. I am sorry to hear that you have had trouble negotiating our website, if you could send an email to service@afibel.co.uk and we will investigate this further for you. Kind Regards, Jacob Afibel Customer Service
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The purple gilet is great for an extra layer of warmth when knitting for charity- hours of it. Just what I needed.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Ruth, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are please pleased with the purple gilet that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Dreadful didn’t receive item as Afibrl chose to use the most unreliable dreadful courier service who returned my parcel as too much trouble to deliver it won’t be ordering anything else
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Amanda, Thank you for taking the time to leave us this 1 star review. We are sorry to hear that you have not received your order from our trusted courier Evri. If you could send an email to serivce@afibel.co.uk and we will be able to investigate this further for you. I am sorry for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service
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I use Afibel for tops and trousers as the tops are usually different from other companies and the trousers are just the right length.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Penny, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods that you have ordered with us and that the trousers are the right length for you. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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again my order was delivered to the incorrect address - 1 place 4 separate orders, and each order went to wrong delivery address. Even after many telephone calls and emails. Very reluctant to place an order via my on-line account
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this 1 star review. We are sorry to hear that your order has been delivered to the wrong address from our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will investigate this further for you. I apologise for any distress caused. Kind Regards, Jacob Afibel Customer Service
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this bra was such a good fit iordered another one
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that the bra that you order is a good fit and that you have ordered another one. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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i am satisfied with orders i have place
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Jannine, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that your are pleased with the goods that you have ordered with us and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I was pleased with what I bought and also pleased with the fit. Not many sites will do a size 8 for mature ladies - they seem to assume we are all bigger sizes and I can get them from Afibel. Even 6 to 8.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Ann, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are happy with the goods that you have bought and that you are happy withthe sizing of the items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Great slippers perfect for my elderly mother
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Alison, Thank you for taking the time to leave us this fantastic 5 star review. We are very glad to hear that your mother is pleased with the slippers that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Margretta, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are happy with our service, we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Very happy with purchase which was well packaged. However the courier service was appalling. They did not turn up on the allocated date despite my staying in all day. I was then given another delivery date but the courier arrived on yet a different day! It was very lucky I happened to be in. What is the point of being given a delivery date when the courier turns up as and when?
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Melody, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are happy with the goods ordered. However, we are sorry to hear that you have had trouble with our trusted courier Evri. If you could send an email to service@afibel.co.uk and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service
Answer by A AFlagWhere are my two black bralets ordered over two weeks ago.
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The navigation was good,the delivery was fine.the return was rated 5 stars.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Patricia, Thank you for taking the time to leave us this 1 star review. We are sorry to hear that you have had to return our goods, if you could send an email to service@afibel.co.uk with any issues that you have and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service
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Edit Flag
Recently discovered this company, good communication to customers I.e. confirmation of order, details of when item sent out with tracking reference. Good choice of products, description of product good giving lengths of garments, delivery fairly quick.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Anne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service and that you have received your order quickly from our trusted courier Evri. We are also glad to hear that you are pleased with our goods that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Edit Flag
Quality of clothing is v.good however, sizing is not consistent. on my last order i had 2 x jackets size 18, 1 x jumper 16/18 and 1 x tunic 16/18. The jackets i could have had a size smaller, the jumper is fine but the tunic is a very very snug fit.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Lyn, Thank you for taking the time to leave us this 3 star review. We are glad to hear that you are happy with the quality of our goods, however, we are sorry to hear that you find our sizes inconsistent. If you could send us an email to service@afibel.co.uk and we will investigate this further for you. Kind Regards, Jacob Afibel Customer Service
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I love shopping at Afibel. Everything is so stylish and excellent quality. Always very pleased with my orders.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Carole, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you love shopping with us and that you are pleased with the goods that you have ordered with us. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I have been using Afibel for some years now, very satisfied with quality of all ladies fashions received. Service is not always the quickest but all orders have been delivered safely & progress updates regularly received.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Marilyn, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods that you have ordered with us over the years. We are also glad to hear that your orders have been received safety from our trusted courier Evri, we do give a timescale of 7-10 working days for delivery as our goods are dispatched from our warehouse in France. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Happy with the quality and price of the clothes, not keen all day bumf that comes with the magazine
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Steve, Thank you for taking the time to leave us this great 4 star review. We are glad to hear that you are happy with the quality and price of the items. We are sorry to hear that you are not keen on our magazines if you could send an email to service@afibel.co.uk and we will investigate this further. Kind Regards, Jacob Afibel Customer Service
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Edit Flag
Product well known and used for years
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Barbara, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with your orders and our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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could be quicker getting the orders shipped
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Maureen, Thank you for taking the time to leave us this great 4 star review. I'm sorry you have had to contact us regarding our delivery, it can take up to 7-10 working days to receive your order from our trusted courier Evri as our orders are dispatched from France. If you have any more queries please send us an email to service@afibel.co.uk and we will be more than happy to help. Kind Regards, Jacob Afibel Customer Service
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Excellent service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I purchased the cardigan for my mother. She likes was very pleased with it.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Susan, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you mother is enjoying the cardigan that you bought with us. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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It was a good service and nice product with excellent fit
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Pamela, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you are pleased with our service and that you are pleased with the quality and the fit of the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I an satisfied with my purchase, quick delivery, thanks.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 4 star review. We are glad to hear that you are satisfied with your purchases from us and the you have received your order quickly from our trusted courier Afibel. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I have now been asked to write a review by three different sites so here goes. Trying to order the dress was complicated. Even ordering as a guest needed a password which kept being rejected for no apparent reason. Payment was taken immediately from my account. Despatch was slow.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Jean, Thank you for taking the time to leave us this 1 star review. I am sorry that you have had to contact us regarding your order, payments are taken immediately when your order has been processed and dispatched and we do give a timescale of 7-10 working days for delivery with our trusted courier Evri. If you have anymore queries regarding your order please send an email to us at service@afibel.co.uk and we will be able to investigate this further. Kind Regards, Jacob Afibel Customer Service
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no complaints , happy with the service
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Shirley, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are happy with our service and that you have no complaints. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Perfect
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Answer by afibel.comFlagDear Jennifer, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Very good
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Susan, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and our products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Lovely jumper and very well made. I have bought many items from Afibel and have loved everything.
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Wendy, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the jumper ordered and that you are happy with the quality of our goods ordered previously. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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An excellent service, sadly as it has become more difficult to look at clothing due to shops closing, and shops that are available do not always have products you want. Therefore Afibel is perfect for me being to purchase underwear.
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Answer by afibel.comFlagDear Nadia, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with the goods ordered with us and that you are happy with the quality of the items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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,poor delivery by Evri. Stated delivered to letter box- not possible as the pictured bow will only take small letters. So package left outside for all to see. This has happened before,please drop Evri
Review of , following an experience of by A A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this 3 star review. I am sorry to hear that you are not pleased with the delivery from our trusted courier Evri. If you could send an email to us at service@afibel.co.uk and we will be able to investigate this further. Kind Regards, Jacob Afibel Customer Service
Answer by A AFlagThank you. I was not in when delivery came. I was left a photo of package held by small post box,package much larger. Message said left in letter box-impossible! Either propped on top of box or left on the floor. This happens frequently,I have seen the drivers just throw parcels outside the door.
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Great product
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Andrea, Thank you for taking the time to leave us this brilliant 4 star review. We are glad to hear that you are pleased with the products you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent in every respect. I am housebound so to choose good quality clothes from my own home, have them delivered to my door is a treat.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Antoinette, Thank you for taking the time to leave us this lovely 5 star review. I am glad to hear that that you are pleased with the quality of our items and the service provided from Afibel and from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
Answer by A AFlagKeep up the good work!!
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Excellent. Delivered on time. Garment of very good quality.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Mesody, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with the quality of the item that you have ordered and that it has arrived in a timely manner from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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New customer and I'm impressed with the quality and size perfect
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Sandra, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with with the quality and sizing of the goods you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Not good at the the moment
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Linda, Thank you for taking the time to leave us this 3 star review. If you could please send us an email at service@afibel.co.uk with your query and we will be able to investigate this further. I am sorry for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service
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Excellent service throughout
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Maureen, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good customer service and speedy drlivery
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Mavis, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our customer service and that you have received your order in a timely manner from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good quality product at a reasonable price
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods ordered and that you are pleased with the price and quality of the items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Delivery slow. Statements can be very confusing.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear June, Thank you for taking the time to leave us this 1 star review. We are sorry that you have had to contact us regarding our delivery. We do give a timescale of 7-10 working days for delivery from our trusted courier Evri as our goods are dispatched from our warehouse in France. If you have any queries regarding your statement please sent us an email at service@afibel.co.uk and we will be more than happy to help. Kind Regards, Jacob Afibel Customer Service
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I recieved a lovely jumper from Afibel today It was covered with beautiful coloured flowers in front and back. Some of my friends arived, and asked to see what I had bought. All of them were impressed with the lovely soft material and beautiful colours front and back. It is my birthday soon so I have decided to wear it when myself and friends are having a good meal out.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Shirley, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are please with the goods you have ordered and that you have received compliments from your friends regarding these goods. We hope you have a fantastic birthday and look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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really good well made garments
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Roberta, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are please with the quality of the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Please see below
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Sarah, Thank you for taking the time to leave us this great 4 star review. Unfortunately, there is nothing below. If you have any queries please send an email to us as service@afibel.co.uk and we will look into this further for you. Kind Regards, Jacob Afibel Customer Service
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Fairly easy to navigate website. Good quality items.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Diane, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that that you have found our website easy to navigate and that you are please with the quality of our items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Great selection and prices. Arrived promptly and the quality of the items is excellent
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Janice, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are enjoying the goods that you ordered and feel that the quality, price and selection is excellent. We are also glad to hear that you have received your order promptly from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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I use the website and the leaflets I'm sent. Always pleased with the items I choose. Delivery does take longer than I expect, but I now understand that the items come from France, so it will longer to arrive.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Diane, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the items you have ordered. Thank you for understanding that orders can take up to 7-10 working days to be received as our items are dispatched from our warehouse in France. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good shopping experience - I have never had to return any of my orders.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are please with the items that you have ordered as we always try to create the best shopping experience for our customers. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Not very quick with delivery
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this 3 star review. I am sorry to hear that you are unsatisfied with our delivery time, we do give a timescale of 7-10 working days for delivery with our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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At last I have found what I have been looking for so long
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Valerie, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have found the goods that you have been looking for. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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No problems with Afibel
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Eleanor, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have had no problems with us and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent in all departments
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Ruth, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear to hear that you enjoy our services and our products as we do try our best to provide the best service for our customers as possible. We hope to hear from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good service quality garment value for money. Fair delivery.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Yvonne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you find our service helpful and that the garment that you ordered of a good quality and value for money. We are also glad to hear that you have received your order in good time from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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I ordered 3 items. I received confirmation with my correct billing/ delivery address. About a week later the delivery update said they had only 2 items and had completely changed my billing/ address to somewhere along my road. I tried to get the parcel redirected but it was sent back to Afibel who had the cheek to deduct a returns charge. Several weeks later the 3rd item turned up which was very nice and I kept. Sadly they have lost any further custom from me.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Patricia, Thank you for taking the time to leave us this 1 star review. I am sorry to hear that you have had these issues regarding your order, if you would be able to send an email to our customer service team at service@afibel.co.uk and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service
Answer by A AFlagpatanngolding@gmail.com
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Excellent service
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you find our service excellent, as we try our hardest to give our customers the best shopping experience possible. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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everything was just perfect, great service,
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Joan, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you are very happy with the service we have provided and the items you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The site was very easy to navigate I looked at several items and ordered very simple
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Customer, Thank you for taking the team to leave us this lovely 4 star review. I am glad to hear that you found our website easy to navigate and that you found order online with us very simple. We always want to make sure our customer have the best experience with us shopping online. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. I am glad to hear that you find our service and items brilliant. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good product
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Sheila Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you have enjoyed the items that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Unfortunately I bought a jumper as a Christmas present and it didn’t arrive until afterwards. My mother got a late present but luckily it wasn’t the only one.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Jane, Thank you for taking the time to leave this 3 star review. I am sorry to hear that you did not received your order in time for Christmas, delivery can take between 7-10 working days as our items are dispatched from our warehouse in France. I apologise for any distress caused. Kind Regards, Jacob Afibel Customer Service
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I was really pleased with the quality and sizing of the items ordered so I have placed another order.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Janice, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you are please with the quality and sizing of the items ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The site is easy to navigate.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Julia, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you find our website easy to navigate. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I cannot be bothered to write a review, except to say tthe service was totally satisfactory.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you find our service satisfactory. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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easy to find what i wanted, quick to order and arrived as said
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Ann, Thank you for taking the time to leave us this great 4 star review. I am glad to hear that you have found Afibel easy to use and that you are happy with the items that you have received. We look forward to hearing from you soon. Kind Regards, Jacob Afibel Customer Service
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items true to size and good quality. Service is excellent
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you find the items of good quality and and that they fit well. I am also glad to hear you you find our service excellent. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Arrived when we were away luckily no one took th3 package from our front door step. Item fit well and ca. Rely on slogging a s a brand.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Danielle, Thank you for taking the time to leave us this great 4 star review. I am glad to hear that you have received you order and that the Sloggis fit well. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Service was good but the item I ordered was not value for money so I’ll be returning it.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Claire, Thank you for taking the time to leave us this 3 star review. I am sorry to hear that you do not feel that the item that was ordered is value for money. If you would like any information regarding our returns please contact us on 0330 123 1293 , lines are open Monday to Saturday from 8am to 7pm Or you can send an email to us at service@afibel.co.uk Kind Regards, Jacob Afibel Customer Service
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trying to get a collection for a return was not good really,I was just told to ring back in the new year,otherwise it was satisfactory.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Joyce, Thank you for taking the time to leave us this 3 star review. If you would like to arrange a collection with us this can be done by calling out customer service line on 0330 123 1293, lines are open Monday to Saturday from 8am to7pm. Kind Regards, Jacob Afibel Customer Service
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Happy with the goods and service
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Norah Thank you for taking the time to leave us this lovely 4/5 review. I am pleased to read you are happy with the service and the goods you have received. I hope to hear from you again soon. Happy shopping. Kind regards Afsheen Afibel Customer Services
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Everytime I order with Afibel there is an issue. One that had to be dealt with by the Ombudsman. I personally would not use them ever, but elderly mother insists on one of their styles of trouser. Most recent order - could not use offer codes on whole order but no reason given why and all terms met. Ordered 3 Pairs of trousers, received only 2 other order was cancelled for no reason and no email informing me that it had been cancelled. Absolutely awful company.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this feedback. I am sorry to read you have not had a good experience with Afibel. If you can please send us an email to service@afibel.co.uk with your full name and address including post code, we can take a look in to this matter for you as a priority. Kind regards Afsheen Afibel Customer Services
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Good quality items. Delivery takes a while compared to other companies but worth the wait.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Hilary Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to read you are happy with the quality of our clothing. Just to let you know our parcels are dispatched directly from our warehouse in France, Which is why it can take 7-10 working days for deliveries. I apologise for the inconvenience of this. Happy shopping. Kind regards Afsheen Afibel Customer Services
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Garment far too overpriced and having to pay to send it back is disgraceful
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Linda, Thank you for your feedback. I am sorry to read you feel the garment purchased was over priced. When returning items back you will be charged for this as it is not a free service. I will pass this feedback to our Business development team for further consideration. Happy Christmas Kind regards Afi Afibel Customer Services
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It very good
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Heather Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you have found everything very good. We really appreciate hearing back form our customers. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Site fine to navigate. Good prices. Reasonable quick reply to queries.Good offers.
Review of , following an experience of by A A. *
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I won't be buying from them again, the Jacket I ordered was very nice but shorter than it looked on the model, and the sleeves were so short, I also had to pay over £3 to return it, when it was not my fault, I never get problems with sleeves but these where really short
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Customer, Thank you for taking the tine to leave us this 3/5 review. I am sorry to read the coat was not suitable and did not fit well. If you can please send an email to us at service@afibel.co.uk quoting reference trust pilot review with your customer number, on this occasion I can arrange for a full refund to cover your postage costs. I apologise for the inconvenience caused. Happy Christmas Kind regards Afi Afibel Customer Services
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Excellent but it does take a little time to get here.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Christine Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to read you have found everything excellent. Just to let you know we do advise 7-10 working days for deliveries as the parcels are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. Happy Christmas Kind regards Afi Afibel Customer Services
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Everything I have purchased from Afibel has been top quality beautiful clothes. I absolutely adore Afibel and have been so delighted with every purchase, The best part is the amount of items with three quarter sleeves which is so much better for me because I have short arms.
Review of , following an experience of by A A. *
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Answer by afibel.comFlagDear Carole Thank you for taking the time to leave us this excellent 5/5 review. I am extremely pleased to read you are happy with the quality of clothing we offer our customers at Afibel. Its great to read you have chosen to shop with us and are satisfied with all items purchased. We look forward to hearing from you again soon. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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