Customer reviews
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could be quicker getting the orders shipped
Review of , following an experience of by MAUREEN B.
Answer by afibel.comFlagDear Maureen, Thank you for taking the time to leave us this great 4 star review. I'm sorry you have had to contact us regarding our delivery, it can take up to 7-10 working days to receive your order from our trusted courier Evri as our orders are dispatched from France. If you have any more queries please send us an email to service@afibel.co.uk and we will be more than happy to help. Kind Regards, Jacob Afibel Customer Service
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Excellent service
Review of , following an experience of by JAMIE C. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I purchased the cardigan for my mother. She likes was very pleased with it.
Review of , following an experience of by SUSAN E.
Answer by afibel.comFlagDear Susan, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you mother is enjoying the cardigan that you bought with us. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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It was a good service and nice product with excellent fit
Review of , following an experience of by PAMELA S.
Answer by afibel.comFlagDear Pamela, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you are pleased with our service and that you are pleased with the quality and the fit of the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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no complaints , happy with the service
Review of , following an experience of by SHIRLEY S.
Answer by afibel.comFlagDear Shirley, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are happy with our service and that you have no complaints. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I have now been asked to write a review by three different sites so here goes. Trying to order the dress was complicated. Even ordering as a guest needed a password which kept being rejected for no apparent reason. Payment was taken immediately from my account. Despatch was slow.
Review of , following an experience of by JEAN H.
Answer by afibel.comFlagDear Jean, Thank you for taking the time to leave us this 1 star review. I am sorry that you have had to contact us regarding your order, payments are taken immediately when your order has been processed and dispatched and we do give a timescale of 7-10 working days for delivery with our trusted courier Evri. If you have anymore queries regarding your order please send an email to us at service@afibel.co.uk and we will be able to investigate this further. Kind Regards, Jacob Afibel Customer Service
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Perfect
Review of , following an experience of by JENNIFER S.
Answer by afibel.comFlagDear Jennifer, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I an satisfied with my purchase, quick delivery, thanks.
Review of , following an experience of by ELLIOTT W. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 4 star review. We are glad to hear that you are satisfied with your purchases from us and the you have received your order quickly from our trusted courier Afibel. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Very good
Review of , following an experience of by SUSAN O.
Answer by afibel.comFlagDear Susan, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with our service and our products. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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An excellent service, sadly as it has become more difficult to look at clothing due to shops closing, and shops that are available do not always have products you want. Therefore Afibel is perfect for me being to purchase underwear.
Review of , following an experience of by NADIA S.
Answer by afibel.comFlagDear Nadia, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with the goods ordered with us and that you are happy with the quality of the items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Lovely jumper and very well made. I have bought many items from Afibel and have loved everything.
Review of , following an experience of by WENDY L.
Answer by afibel.comFlagDear Wendy, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the jumper ordered and that you are happy with the quality of our goods ordered previously. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Great product
Review of , following an experience of by ANDREA H.
Answer by afibel.comFlagDear Andrea, Thank you for taking the time to leave us this brilliant 4 star review. We are glad to hear that you are pleased with the products you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent in every respect. I am housebound so to choose good quality clothes from my own home, have them delivered to my door is a treat.
Review of , following an experience of by ANTOINETTE D.
Answer by afibel.comFlagDear Antoinette, Thank you for taking the time to leave us this lovely 5 star review. I am glad to hear that that you are pleased with the quality of our items and the service provided from Afibel and from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
Answer by ANTOINETTE DFlagKeep up the good work!!
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,poor delivery by Evri. Stated delivered to letter box- not possible as the pictured bow will only take small letters. So package left outside for all to see. This has happened before,please drop Evri
Review of , following an experience of by MARGARET H.
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this 3 star review. I am sorry to hear that you are not pleased with the delivery from our trusted courier Evri. If you could send an email to us at service@afibel.co.uk and we will be able to investigate this further. Kind Regards, Jacob Afibel Customer Service
Answer by MARGARET HFlagThank you. I was not in when delivery came. I was left a photo of package held by small post box,package much larger. Message said left in letter box-impossible! Either propped on top of box or left on the floor. This happens frequently,I have seen the drivers just throw parcels outside the door.
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Excellent. Delivered on time. Garment of very good quality.
Review of , following an experience of by MESODY W.
Answer by afibel.comFlagDear Mesody, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are pleased with the quality of the item that you have ordered and that it has arrived in a timely manner from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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New customer and I'm impressed with the quality and size perfect
Review of , following an experience of by SANDRA D.
Answer by afibel.comFlagDear Sandra, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are pleased with with the quality and sizing of the goods you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Not good at the the moment
Review of , following an experience of by LINDA M.
Answer by afibel.comFlagDear Linda, Thank you for taking the time to leave us this 3 star review. If you could please send us an email at service@afibel.co.uk with your query and we will be able to investigate this further. I am sorry for the inconvenience caused. Kind Regards, Jacob Afibel Customer Service
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Excellent service throughout
Review of , following an experience of by MAUREEN G.
Answer by afibel.comFlagDear Maureen, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our service. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good quality product at a reasonable price
Review of , following an experience of by HARRIS H.
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the goods ordered and that you are pleased with the price and quality of the items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Delivery slow. Statements can be very confusing.
Review of , following an experience of by JUNE P.
Answer by afibel.comFlagDear June, Thank you for taking the time to leave us this 1 star review. We are sorry that you have had to contact us regarding our delivery. We do give a timescale of 7-10 working days for delivery from our trusted courier Evri as our goods are dispatched from our warehouse in France. If you have any queries regarding your statement please sent us an email at service@afibel.co.uk and we will be more than happy to help. Kind Regards, Jacob Afibel Customer Service
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Good customer service and speedy drlivery
Review of , following an experience of by MAVIS P.
Answer by afibel.comFlagDear Mavis, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with our customer service and that you have received your order in a timely manner from our trusted courier Evri. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I recieved a lovely jumper from Afibel today It was covered with beautiful coloured flowers in front and back. Some of my friends arived, and asked to see what I had bought. All of them were impressed with the lovely soft material and beautiful colours front and back. It is my birthday soon so I have decided to wear it when myself and friends are having a good meal out.
Review of , following an experience of by SHIRLEY W.
Answer by afibel.comFlagDear Shirley, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are please with the goods you have ordered and that you have received compliments from your friends regarding these goods. We hope you have a fantastic birthday and look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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really good well made garments
Review of , following an experience of by ROBERTA M.
Answer by afibel.comFlagDear Roberta, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are please with the quality of the goods ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Please see below
Review of , following an experience of by SARAH T.
Answer by afibel.comFlagDear Sarah, Thank you for taking the time to leave us this great 4 star review. Unfortunately, there is nothing below. If you have any queries please send an email to us as service@afibel.co.uk and we will look into this further for you. Kind Regards, Jacob Afibel Customer Service
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Fairly easy to navigate website. Good quality items.
Review of , following an experience of by DIANE S.
Answer by afibel.comFlagDear Diane, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that that you have found our website easy to navigate and that you are please with the quality of our items. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Great selection and prices. Arrived promptly and the quality of the items is excellent
Review of , following an experience of by JANICE L.
Answer by afibel.comFlagDear Janice, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you are enjoying the goods that you ordered and feel that the quality, price and selection is excellent. We are also glad to hear that you have received your order promptly from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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At last I have found what I have been looking for so long
Review of , following an experience of by VALERIE H.
Answer by afibel.comFlagDear Valerie, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have found the goods that you have been looking for. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I use the website and the leaflets I'm sent. Always pleased with the items I choose. Delivery does take longer than I expect, but I now understand that the items come from France, so it will longer to arrive.
Review of , following an experience of by DIANE J.
Answer by afibel.comFlagDear Diane, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you are pleased with the items you have ordered. Thank you for understanding that orders can take up to 7-10 working days to be received as our items are dispatched from our warehouse in France. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good shopping experience - I have never had to return any of my orders.
Review of , following an experience of by BENJAMIN D. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this lovely 5 star review. We are glad to hear that you are please with the items that you have ordered as we always try to create the best shopping experience for our customers. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Not very quick with delivery
Review of , following an experience of by ZACHARY A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this 3 star review. I am sorry to hear that you are unsatisfied with our delivery time, we do give a timescale of 7-10 working days for delivery with our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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No problems with Afibel
Review of , following an experience of by ELEANOR M.
Answer by afibel.comFlagDear Eleanor, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you have had no problems with us and we look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent in all departments
Review of , following an experience of by RUTH M.
Answer by afibel.comFlagDear Ruth, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear to hear that you enjoy our services and our products as we do try our best to provide the best service for our customers as possible. We hope to hear from you again soon. Kind Regards, Jacob Afibel Customer Service
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Good service quality garment value for money. Fair delivery.
Review of , following an experience of by YVONNE L.
Answer by afibel.comFlagDear Yvonne, Thank you for taking the time to leave us this fantastic 5 star review. We are glad to hear that you find our service helpful and that the garment that you ordered of a good quality and value for money. We are also glad to hear that you have received your order in good time from our trusted courier Evri. Kind Regards, Jacob Afibel Customer Service
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I ordered 3 items. I received confirmation with my correct billing/ delivery address. About a week later the delivery update said they had only 2 items and had completely changed my billing/ address to somewhere along my road. I tried to get the parcel redirected but it was sent back to Afibel who had the cheek to deduct a returns charge. Several weeks later the 3rd item turned up which was very nice and I kept. Sadly they have lost any further custom from me.
Review of , following an experience of by PATRICIA G.
Answer by afibel.comFlagDear Patricia, Thank you for taking the time to leave us this 1 star review. I am sorry to hear that you have had these issues regarding your order, if you would be able to send an email to our customer service team at service@afibel.co.uk and we will be able to investigate this further for you. Kind Regards, Jacob Afibel Customer Service
Answer by PATRICIA GFlagpatanngolding@gmail.com
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Excellent service
Review of , following an experience of by MARGARET B.
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. We are glad to hear that you find our service excellent, as we try our hardest to give our customers the best shopping experience possible. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The site was very easy to navigate I looked at several items and ordered very simple
Review of , following an experience of by SUZANNE C. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the team to leave us this lovely 4 star review. I am glad to hear that you found our website easy to navigate and that you found order online with us very simple. We always want to make sure our customer have the best experience with us shopping online. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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everything was just perfect, great service,
Review of , following an experience of by JOAN S.
Answer by afibel.comFlagDear Joan, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you are very happy with the service we have provided and the items you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Excellent
Review of , following an experience of by MARGARET P.
Answer by afibel.comFlagDear Margaret, Thank you for taking the time to leave us this brilliant 5 star review. I am glad to hear that you find our service and items brilliant. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Unfortunately I bought a jumper as a Christmas present and it didn’t arrive until afterwards. My mother got a late present but luckily it wasn’t the only one.
Review of , following an experience of by JANE M.
Answer by afibel.comFlagDear Jane, Thank you for taking the time to leave this 3 star review. I am sorry to hear that you did not received your order in time for Christmas, delivery can take between 7-10 working days as our items are dispatched from our warehouse in France. I apologise for any distress caused. Kind Regards, Jacob Afibel Customer Service
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Good product
Review of , following an experience of by SHEILA W.
Answer by afibel.comFlagDear Sheila Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you have enjoyed the items that you have ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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I cannot be bothered to write a review, except to say tthe service was totally satisfactory.
Review of , following an experience of by JOE S. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you find our service satisfactory. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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easy to find what i wanted, quick to order and arrived as said
Review of , following an experience of by ANN C.
Answer by afibel.comFlagDear Ann, Thank you for taking the time to leave us this great 4 star review. I am glad to hear that you have found Afibel easy to use and that you are happy with the items that you have received. We look forward to hearing from you soon. Kind Regards, Jacob Afibel Customer Service
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I was really pleased with the quality and sizing of the items ordered so I have placed another order.
Review of , following an experience of by JANICE L.
Answer by afibel.comFlagDear Janice, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you are please with the quality and sizing of the items ordered. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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The site is easy to navigate.
Review of , following an experience of by JULIA D.
Answer by afibel.comFlagDear Julia, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you find our website easy to navigate. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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items true to size and good quality. Service is excellent
Review of , following an experience of by JADE A. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this fantastic 5 star review. I am glad to hear that you find the items of good quality and and that they fit well. I am also glad to hear you you find our service excellent. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Arrived when we were away luckily no one took th3 package from our front door step. Item fit well and ca. Rely on slogging a s a brand.
Review of , following an experience of by DANIELLE H.
Answer by afibel.comFlagDear Danielle, Thank you for taking the time to leave us this great 4 star review. I am glad to hear that you have received you order and that the Sloggis fit well. We look forward to hearing from you again soon. Kind Regards, Jacob Afibel Customer Service
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Service was good but the item I ordered was not value for money so I’ll be returning it.
Review of , following an experience of by CLAIRE H.
Answer by afibel.comFlagDear Claire, Thank you for taking the time to leave us this 3 star review. I am sorry to hear that you do not feel that the item that was ordered is value for money. If you would like any information regarding our returns please contact us on 0330 123 1293 , lines are open Monday to Saturday from 8am to 7pm Or you can send an email to us at service@afibel.co.uk Kind Regards, Jacob Afibel Customer Service
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trying to get a collection for a return was not good really,I was just told to ring back in the new year,otherwise it was satisfactory.
Review of , following an experience of by JOYCE E.
Answer by afibel.comFlagDear Joyce, Thank you for taking the time to leave us this 3 star review. If you would like to arrange a collection with us this can be done by calling out customer service line on 0330 123 1293, lines are open Monday to Saturday from 8am to7pm. Kind Regards, Jacob Afibel Customer Service
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Happy with the goods and service
Review of , following an experience of by NORAH B.
Answer by afibel.comFlagDear Norah Thank you for taking the time to leave us this lovely 4/5 review. I am pleased to read you are happy with the service and the goods you have received. I hope to hear from you again soon. Happy shopping. Kind regards Afsheen Afibel Customer Services
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Everytime I order with Afibel there is an issue. One that had to be dealt with by the Ombudsman. I personally would not use them ever, but elderly mother insists on one of their styles of trouser. Most recent order - could not use offer codes on whole order but no reason given why and all terms met. Ordered 3 Pairs of trousers, received only 2 other order was cancelled for no reason and no email informing me that it had been cancelled. Absolutely awful company.
Review of , following an experience of by LAURA S. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this feedback. I am sorry to read you have not had a good experience with Afibel. If you can please send us an email to service@afibel.co.uk with your full name and address including post code, we can take a look in to this matter for you as a priority. Kind regards Afsheen Afibel Customer Services
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Good quality items. Delivery takes a while compared to other companies but worth the wait.
Review of , following an experience of by HILARY H.
Answer by afibel.comFlagDear Hilary Thank you for taking the time to leave us this fantastic 5/5 review. I am pleased to read you are happy with the quality of our clothing. Just to let you know our parcels are dispatched directly from our warehouse in France, Which is why it can take 7-10 working days for deliveries. I apologise for the inconvenience of this. Happy shopping. Kind regards Afsheen Afibel Customer Services
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Garment far too overpriced and having to pay to send it back is disgraceful
Review of , following an experience of by LINDA C.
Answer by afibel.comFlagDear Linda, Thank you for your feedback. I am sorry to read you feel the garment purchased was over priced. When returning items back you will be charged for this as it is not a free service. I will pass this feedback to our Business development team for further consideration. Happy Christmas Kind regards Afi Afibel Customer Services
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It very good
Review of , following an experience of by HEATHER W.
Answer by afibel.comFlagDear Heather Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you have found everything very good. We really appreciate hearing back form our customers. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Site fine to navigate. Good prices. Reasonable quick reply to queries.Good offers.
Review of , following an experience of by JUDY G.
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I won't be buying from them again, the Jacket I ordered was very nice but shorter than it looked on the model, and the sleeves were so short, I also had to pay over £3 to return it, when it was not my fault, I never get problems with sleeves but these where really short
Review of , following an experience of by REBECCA R. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the tine to leave us this 3/5 review. I am sorry to read the coat was not suitable and did not fit well. If you can please send an email to us at service@afibel.co.uk quoting reference trust pilot review with your customer number, on this occasion I can arrange for a full refund to cover your postage costs. I apologise for the inconvenience caused. Happy Christmas Kind regards Afi Afibel Customer Services
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Excellent but it does take a little time to get here.
Review of , following an experience of by CHRISTINE B.
Answer by afibel.comFlagDear Christine Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to read you have found everything excellent. Just to let you know we do advise 7-10 working days for deliveries as the parcels are dispatched directly from our warehouse in France. I apologise for the inconvenience of this. Happy Christmas Kind regards Afi Afibel Customer Services
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I am satisfied with my order and my delivery too
Review of , following an experience of by RUTH C. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this lovely 5/5 review. I am pleased to read you are happy with your recent order and the delivery service provided via our trusted partners Evri. Happy Christmas Kind regards Afi Afibel Customer Services
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Everything I have purchased from Afibel has been top quality beautiful clothes. I absolutely adore Afibel and have been so delighted with every purchase, The best part is the amount of items with three quarter sleeves which is so much better for me because I have short arms.
Review of , following an experience of by CAROLE C.
Answer by afibel.comFlagDear Carole Thank you for taking the time to leave us this excellent 5/5 review. I am extremely pleased to read you are happy with the quality of clothing we offer our customers at Afibel. Its great to read you have chosen to shop with us and are satisfied with all items purchased. We look forward to hearing from you again soon. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Beautiful individual clothes
Review of , following an experience of by SUE B.
Answer by afibel.comFlagDear Sue, Thank you for taking the time to leave us this amazing 5/5 review. We really appreciate hearing back from our customers. I am pleased to read you find our clothing beautiful. We have a wide range of clothing available and try our best to meet the requirements for all our customers. Happy shopping. Happy Christmas Kind regards Afsheen Afibel Customer Services
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Quick delivery.
Review of , following an experience of by KEN S. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to read you are happy with the prompt delivery service provided by our trusted couriers Evri. We do aim to deliver your parcels within 7-10 working days. Happy Christmas Kind regards Afi Afibel Customer Services
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I ordered online from an item from a catalogue which was for 50% discount of any item . Which was a fantastic offer ,upon receiving confirmation of same ,a discount of free delivery was given instead of 50% placing the full cost of the item on my account. I have returned this item but have to pay returned delivery costs ....they have stated they entered the wrong code .
Review of , following an experience of by BERYL V.
Answer by afibel.comFlagDear Beryl, Thank you for taking the time to leave us this feedback. I am sorry to read you have not had a good experience when placing your order online. Please note when placing orders online for any items seen in catalogues that you have been sent to benefit from the prices seen you would need to click on 'quick order' which can be found on the top right hand corner of our website. It is always very important to ensure you have checked the total price/offers before proceeding to payment. On this occasion I can arrange for a full refund for your postage costs. Please email us at service@afibel.co.uk quoting verified reviews in the subject box and your customer number. Happy Christmas Kind regards Afi Afibel Customer Services
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Excellent service and quality of goods exactly what my wife wanted.
Review of , following an experience of by ALAN B.
Answer by afibel.comFlagDear Alan Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with service you have received and the quality of the goods. I am sure this will look great on your wife. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Bought jumper for Christmas present it looks good and I hope it fits well and they love it.
Review of , following an experience of by PENNY P.
Answer by afibel.comFlagDear Penny Thank you for taking the time to leave us this lovely 4 star review. I am pleased to read you are happy with the jumper you have received, I do hope this fits well I am sure this will look great on. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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superb
Review of , following an experience of by JENNIFER C.
Answer by afibel.comFlagDear Jennifer Thank you for taking the time to leave us this wonderful 5/5 review. I am very pleased to read you have found everything superb. We look forward to hearing from you again soon. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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PARCEL HAS NOT ARRIVED
Review of , following an experience of by KAREN P.
Answer by afibel.comFlagDear Karen Thank you for taking the time to leave us this feedback. I am sorry to read you are still awaiting for your parcel to be delivered. Please send us an email to service@afibel.co.uk with your customer number or full name and address including post code so we can take a look in to the tracking held for your order. Alternatively please call us on 0330 123 1293. Happy Christmas Kind regards Afi Afibel Customer Services
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Very easy online ordering and delivery I'm satisfied with the service and product received
Review of , following an experience of by SHARON N.
Answer by afibel.comFlagDear Sharon Thank you for taking the time to leave us this amazing 4/5 review. I am very pleased to read you found ordering easy and are happy with the delivery, and service you have received. We do aim to to deliver our parcels within 7-10 working days. Happy shopping. Happy Christmas Kind regards Afi Afibel Customer Services
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Very pleased with my two jumpers recently purchased. Colours as pictured. Good quality too. Know they will last me ages as wash well and have shopped on your site frequently
Review of , following an experience of by FELICITY S.
Answer by afibel.comFlagDear Felicity Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with the quality of the jumpers you have purchased. Its great to read you like the colours and this washes well. I am sure this looks great on! I look forward to hearing from you again, Happy shopping. Happy Christmas Kind regards Afsheen Afibel Customer Services
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Easy
Review of , following an experience of by PATRICIA B.
Answer by afibel.comFlagDear Patricia Thank you for taking the time to leave us this amazing 5/5 review. I am so pleased to read you have found everything easy. Happy shopping. Happy Christmas. Kind regards Afsheen Afibel Customer Services
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Excellent, perfect, great, many thanks
Review of , following an experience of by CAROLINE L. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you have found everything excellent. We really appreciate hearing back from you. Happy shopping. Merry Christmas. Kind regards Afi Afibel Customer Services
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I have returned the order as it was too big. I also do not like Afibel sizes. You only have 16/18 or 20/22.No 18/.20, which is my size
Review of , following an experience of by VICTORIA B. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer Thank you for your review. We really appreciate your comments and they have been passed onto our Business Improvement Team for further consideration. Merry Christmas. Kind regards Afi Afibel Customer Services
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Good quality clothes at a reasonable price and easy to order from on line
Review of , following an experience of by KATHRYN T.
Answer by afibel.comFlagDear Kathryn Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with the quality of clothing we offer at Afibel and are pleased with the prices. Its great to read you found ordering easy on the website. we really a[appreciate your feedback and I will pass this on to our Business improvement team. I hope to hear from you again soon. Happy shopping! Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Excellent quality really nice jumper
Review of , following an experience of by MARY B.
Answer by afibel.comFlagDear Mary Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you are happy with the quality of the jumper you have received. I am sure this looks great on. I look forward to hearing from you again, Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Great service
Review of , following an experience of by CYNTHIA B.
Answer by afibel.comFlagDear Cynthia Thank you for takign the time to leave us this amazing 5/5 review. I am pleased to read you are happy with the great service you have received. I hope to hear from you again soon. Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Lovely cardigan but broken zip. I had to return
Review of , following an experience of by MARGARET F.
Answer by afibel.comFlagDear Margaret Thank you for taking the time to leave us this 3/5 review. I am pleased to read you found the cardigan lovely. I am sorry the zip was faulty and this had to be returned. If you have asked for a replacement we will aim to get this sent out to you as soon as possible, I apologise for the inconvenience caused. Merry Christmas. Kind regards Afi Afibel Customer Services
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It took quite a time to be delivered. Then when it came the parcel was just left outside the gate, on the main road. Not good enough.
Review of , following an experience of by DENISE S.
Answer by afibel.comFlagDear Denise Thank you for taking the time to leave us this 3/5 review. I am sorry to read you had to wait a while for your order. We do advise 7/10 working days as the goods are dispatched directly form our warehouse in France, I apologise for the inconvenience of this. I am sorry your parcel was left outside the gate, I will forward this on to our Business improvement team to feedback to Evri, whom do our deliveries on our behalf. Merry Christmas. Kind regards Afi Afibel Customer Services
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Just received my new coat from Afibel. What can I say I’m delighted the fit is perfect enough room to wear a thick jumper underneath if desired. Order arrived fairly quick, nothing but praise for Afibel
Review of , following an experience of by LORRAINE B.
Answer by afibel.comFlagDear Lorraine Thank you for taking the time to leave us this lovely 5/5 review. I am very pleased to read your order has arrive in a timely manner. Its great to read you are happy with the fitting of the coat, I am sure this looks great on! I look forward to hearing from you again. Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Very satisfied. No problem
Review of , following an experience of by BRENDA K.
Answer by afibel.comFlagDear Brenda Thank you for taking the time to leave us this lovely 4/5 review. I am pleased to read you are satisfied and there was no problems with your order/delivery. Happy shopping! Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Good
Review of , following an experience of by FREDDIE T. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer, Thank you for taking the time to leave us this lovely 4/5 review. I am pleased to read you have found everything good. Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Site is easy to navigate.
Review of , following an experience of by JULIA D.
Answer by afibel.comFlagDear Julia Thank you for taking the time to leave us this amazing 5/5 review. I am so peased to read you have found the website easy to navigate. Happy shopping. Have a lovely day, and Merry Christmas. Kind regards Afi Afibel Customer Services
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Quality clothes. Fitting is true to size. Great selection.
Review of , following an experience of by SUSAN T.
Answer by afibel.comFlagDear Susan Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with the quality and fitting of your recent order. I am sure this looks great on! Have a fantastic weekend. Merry Christmas Kind regards Afi Afibel Customer Services
Answer by SUSAN TFlagVery kind of you. Hope you all have a lovely Christmas.
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Not yet received despite E-mail from yourselves saying it has been despatched but courier saying it has not been received
Review of , following an experience of by SHEILA H.
Answer by afibel.comFlagDear Sheila Thank you for taking the time to leave us this 3/5 review. I am sorry to read you are still awaiting on your delivery. Please note once the item has been dispatched from our warehouse in France it can take 7 working days to arrive with Evri. We do advise 7-10 working days for deliveries. I apologise for the inconvenience of this. Merry Christmas Kind regards Afi Afibel Customer Services
Answer by SHEILA HFlagThis has still not arrived - can I have the exact dates or will I ever get it - It was supposed to be a Christmas Present
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Very good ,rather classy clothes,not great delivery but adequate ,the delivery was good we were out and our safe place was used by the courier and the parcel was securely wrapped all goods were in good condition only thing about it was the price and postage with the price of the items I would have thought the delivery charge could have been lower or even free
Review of , following an experience of by JOYCE A.
Answer by afibel.comFlagDear Joyce Thank you for taking the time to leave us this lovely 4/5 review. I am delighted to read you are happy with your recent order.. Its great to read our trusted partners Evri left the package in a safe place. We do advise deliveries can take 7-10 working days this is due to it been dispatched directly from our warehouse in France. When placing orders with Afibel, you are given a privilege/offer code, this shows us what free gifts and special offers you are entitled to, we offer this to all our customer to thank them for their continued support and choosing us to shop with therefor our standard delivery charge is £3.99. I will however pass this feedback onto our marketing team to consider doing free postage if the order is over a specific amount. Merry Christmas Kind regards Afi Afibel Customer Services
Answer by JOYCE AFlagThankyou for your reply I know you give offers of free gifts but the suggested free or lower postage would encourage people to spend a little more at such times as Xmas ,Easter etc
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Afibel has lovely clothes and of good quality, the Despatch is a bit slow.
Review of , following an experience of by MARIA F.
Answer by afibel.comFlagDear Maria Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to read you are happy with the quality of our clothing. We do advise deliveries can take up to 7-10 working days this is due to it been dispatched directly from our warehouse in France. I apologise for the inconvenience of this. Merry Christmas Kind regards Afi Afibel Customer Services
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This order has not yet arrived !! Not impressed !,
Review of , following an experience of by SHIRLEY W.
Answer by afibel.comFlagDear Shirley Thank you for taking the time to leave us this feedback. I am sorry to read your order is yet to be received. Please allow up to 7-10 working days for your delivery, if this time frame has been exceeded please email us at service@afibel.co.uk with your order number and we can check the progress of your delivery. Alternatively please call us on 0330 123 1293. I apologise for the inconvenience of this. Merry Christmas Kind regards Afi Afibel Customer Services
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Site was easy to navigate. Item was perfect exactly as described
Review of , following an experience of by ISABEL B.
Answer by afibel.comFlagDear Isabel Thank you for taking the time to leave us this lovely 5/5 review. I am very pleased to read you found the website easy to navigate and are happy with your recent purchase, I am sure this looks great on. I look forward to hearing from you again soon. Happy shopping! Have a brilliant weekend! Kind regards Afi Afibel Customer Services
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Very efficient
Review of , following an experience of by BURTON D.
Answer by afibel.comFlagDear Burton Thank you for taking the time to leave us this lovely 5/5 review. I am very pleased to read you have found us efficient. I look forward to hearing from you again soon. Happy shopping. Have a great day. Kind regards Afi Afibel Customer Services
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I have had over 45 orders from Afibel and I have not had any problems with them ever
Review of , following an experience of by ELIZA H.
Answer by afibel.comFlagDear Eliza Thank you for taking the time to leave us this lovely 5/5 review. Thats amazing 45 orders! I am so pleased to read you have had no problems with your purchases. Happy shopping! Have a great day. Kind regards Afi Afibel Customer Services
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I have e been having Afibel clothing for a long time because it has really nice quality to the clothing. I have just received a lovely jumper that had gold patern through it. Plus it is lovely and warm. We certainly need it with the weather we are havingT the moment. Like
Review of , following an experience of by SHIRLEY W.
Answer by afibel.comFlagDear Shirley Thank you for taking the time to leave us this amazing 5/5 review. I am so pleased to read you are happy with the quality of clothing we offer here at Afibel. I am sure the jumper looks great on and it is certainly perfect for this weather! Happy shopping. Have a great day. Kind regards Afi Afibel Customer Services
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I love dealing with Afibel
Review of , following an experience of by GRACE J.
Answer by afibel.comFlagDear Grace Thank you for taking the time to leave us this amazing 5/5 review. I am very pleased to read you feel this way! We love hearing back from our customers! Happy shopping! Have a great day. Kind regards Afi Afibel Customer Services
Answer by GRACE JFlagjust keep up the good work
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Great buy
Review of , following an experience of by SANDRA D.
Answer by afibel.comFlagDear Sandra Thank you for taking the time to leave us this amazing five star review, we really do appreciate hearing back from our customers. I am very pleased to read you are happy with your recent order. I hope to hear from you again soon! Happy shopping. Kind regards Afi Afibel Customer Services
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Ordering process good quick delivery Coat much better than expected A bit on the big side but plenty of room to wear a good jumper underneath Lovely colour really very pleased especially at the price a real bargain
Review of , following an experience of by LORRAINE B.
Answer by afibel.comFlagDear Lorraine Thank you for taking the time to leave us this amazing 5/5 review. I am delighted to read you are happy with the ordering process and the prompt delivery done via our trusted couriers Evri. We do aim to deliver our parcels within 7-10 working days. I am pleased to read you are happy with the quality, colour and price of the coat you have purchased. I am sure this looks great on. Happy shopping. Kind regards Afi Afibel Customer Services
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My order did not suit me, but it was no problem to return it and order something else that was exactly right for me.
Review of , following an experience of by GILLIAN S.
Answer by afibel.comFlagDear Gillian Thank you for taking the time to leave us this amazing 5/5 review. I am pleased to read you had no problems returning your items back to us and arranging for an exchange. I look forward to hearing from you again soon. Happy shopping! Have a lovely day. Kind regards Afi Afibel Customer Services
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Love my new dusty pink jumper. So comfy and warm
Review of , following an experience of by ANNE B.
Answer by afibel.comFlagDear Anne Thank you for taking the time to leave us this excellent 5/5 review. I am so pleased read you love the jumper you have purchased and are happy with the quality. I am sure this looks great on Happy shopping. Kind regards Afi Afibel Customer Services
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Very good service.good value for money. plus free delivery. well packed parcel good all around
Review of , following an experience of by MATILDA D. *
*Pseudonymized data at the request of the author
Answer by afibel.comFlagDear Customer Thank you for taking the time to leave us this amazinf 5/5 review. I am so pleased to read you are happy with the service you have received and have found us to be good value for money. I will pass this feedback on to our warehouse team as they do take very good care with packaging. Happy shopping. Kind regards Afi Afibel Customer Services
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I have not received my order yet, so I’m not very happy and would like to know when it will be delivered, ASAP.
Review of , following an experience of by SUZANNE H.
Answer by afibel.comFlagDear Suzanne Thank you for taking the time to leave us this 5/5 review. We do advise deliveries can take 7-10 working days as they are dispatched directly from our warehouse in France. Please email us at service@afibel.co.uk with either your customer number or full name and address including post code, alternatively please call us on 0330 123 1293. Kind regards Afi Afibel Customer Services
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I am very unhappy with my last 2 orders as they had a reduction code which was accepted on line, but when items received the invoice with the parcel showed them at full price & I, being disabled & elderly, had to go to the shop by bud to return them. So hassle & disappointment
Review of , following an experience of by ANN B.
Answer by afibel.comFlagDear Ann Thank you for taking the time to leave us this 3/5 review. I am sorry to read your orders were not reduced, when placing orders online please make sure all offers/discounts and privilege codes are applied before you proceed to check out. If you would like to email us at service@afibel.co.uk with your order numbers we can certainly have a look in to this and see what happened. Please note when returning items this can either by done via Evri on the website or taken to your local post office. Kind regards Afi Afibel Customer Services
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All good.
Review of , following an experience of by GERALDINE B.
Answer by afibel.comFlagDear Geraldine Thank you for taking the time to leave us this amazing 4/5 review. I am pleased to read you found everyhting good. Happy shopping. Kind regards Afi Afibel Customer Services
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Afibel are a company to be trusted with amazing products of style and quality that will please Highly Recommend
Review of , following an experience of by IRVING H.
Answer by afibel.comFlagDear Irving Thank you for taking the time to leave us this lovely 5/5 review. I am delighted to read you are happy with quality of the clothing we have available for our customers and that you would recommend us. Happy shopping. Kind regards Afi Afibel Customer Services
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Excellent, perfect, many thanks
Review of , following an experience of by MARGARET P.
Answer by afibel.comFlagDear Margaret Thank you for taking the time to leave us this 5/5 review. You are very welcome, I am very pleased to read you found everything excellent. I look forward to hearing from you again soon. Happy shopping! Have a lovely weekend. Kind regards Afi Afibel Customer Services
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All items were excellent apart from the review apparently it only takes 15 seconds to fill in ?. The skirt in question fits perfectly and the quality of the materials are perfect.
Review of , following an experience of by MARK ANTHON O.
Answer by afibel.comFlagDear Mark Thank you for taking the time to leave us this lovely 5/5 review. I am so pleased to read you are happy with the quality of the skirt you have received. I am sorry if the review took longer than 15 seconds to fill in. We really do appreciate your comments and feedback as this helps us to understand what our focus areas need to be and what our customers are or are not happy with. Kind regards Afi Afibel Customer Services
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