Customer reviews

• 5 / 5

  

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  Great site, easy ordering, great communication and fast delivery. Recommended.

  Review of 20/12/2021, following an experience of 21/11/2021 by CHARLOTTE F. *

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• 5 / 5

  

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  Happy with the service

  Review of 20/12/2021, following an experience of 15/11/2021 by OWEN R. *

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• 5 / 5

  

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  The site was easy to manage . The order was delivered perfectly and the order was exactly as asked for. Thank you. I will use you again.

  Review of 20/12/2021, following an experience of 23/11/2021 by SAMUEL R. *

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• 4 / 5

  

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  Bought some lolas products and everything was perfect. I could give 5 stars but the delivery cost is a bit higher: (

  Review of 20/12/2021, following an experience of 18/11/2021 by FRANK B. *

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• 5 / 5

  

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  Good service

  Review of 20/12/2021, following an experience of 21/11/2021 by CRAIG R. *

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• 5 / 5

  

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  Fast and efficient service. Good price too!

  Review of 20/12/2021, following an experience of 22/11/2021 by CHRISTIAN K. *

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• 5 / 5

  

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  This is my second order with Carethy. Each order I have had, has been well packaged and delivered within the timescale. Highly recommend them and will be definitely ordering from them again.

  Review of 20/12/2021, following an experience of 15/11/2021 by JOEL W. *

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• 5 / 5

  

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  Excellent

  Review of 20/12/2021, following an experience of 23/11/2021 by BRUCE E. *

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• 5 / 5

  

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  big range of products that I can't find in UK

  Review of 20/12/2021, following an experience of 15/11/2021 by JACKSON B. *

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• 5 / 5

  

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  Very good service

  Review of 20/12/2021, following an experience of 21/11/2021 by CHARLES D. *

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• 5 / 5

  

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  Excellent service and product

  Review of 20/12/2021, following an experience of 16/11/2021 by LAUREN B. *

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• 5 / 5

  

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  good

  Review of 20/12/2021, following an experience of 18/11/2021 by DAVE A. *

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• 5 / 5

  

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  5 stars ***** excellent!! I will make another order soon ;) thanks so much!!

  Review of 20/12/2021, following an experience of 18/11/2021 by THEO B. *

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• 5 / 5

  

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  Professional, and quick delivery. We'll priced.

  Review of 20/12/2021, following an experience of 27/09/2021 by SARAH C. *

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• 1 / 5

  

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  Pay for your item then they sent whatever they want pay over 30 £ they offer me 3 € credit never buy from this place again

  Review of 20/12/2021, following an experience of 09/11/2021 by TARA H. *

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• 5 / 5

  

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  I mange to get beauty product on line at Carethy, Which re not a viable at shops at our town.

  Review of 20/12/2021, following an experience of 18/11/2021 by KIRSTY W. *

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• 5 / 5

  

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  Very good seller

  Review of 20/12/2021, following an experience of 09/11/2021 by DAVE D. *

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• 3 / 5

  

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  Took longer to deliver as I expected. It does not state on the website that the product will be still coming from Spain rather directly from a UK supplier.

  Review of 18/12/2021, following an experience of 11/11/2021 by MIA J. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  "Good Morning Thank you for your feedback. We work hard every day to provide an excellent service through our website and its after sales. We remain open to any suggestion or request you may have through info@carethy.net We are at your full disposal. Sincerely, Team Carethy

• 5 / 5

  

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  Thanks

  Review of 16/12/2021, following an experience of 17/11/2021 by STEPHANIE C. *

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• 4 / 5

  

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  Nothing to say

  Review of 16/12/2021, following an experience of 19/11/2021 by MOLLY H. *

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• 5 / 5

  

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  Excellent … very good at keeping you informed on journey of parcel

  Review of 16/12/2021, following an experience of 09/11/2021 by ARTHUR E. *

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• 3 / 5

  

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  Easy to buy, delivered in time, excelent products. However, terrible customer service if you received a damaged product and request a refund or a new product instead.

  Review of 16/12/2021, following an experience of 07/11/2021 by NATHAN L. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good Morning, Thank you for your feedback. We want to express our sincere apologies for this incident with your request. We work hard every day to provide an excellent service through our website and its after sales. We remain open to any suggestion or request you may have through info@carethy.net We are at your full disposal. Sincerely, Team Carethy

• 5 / 5

  

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  Great service

  Review of 16/12/2021, following an experience of 03/11/2021 by JOSHUA M. *

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• 5 / 5

  

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  Reliable and trustworthy company

  Review of 16/12/2021, following an experience of 09/11/2021 by DANIELLE S. *

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• 5 / 5

  

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  First class service, no fuss . Said when the product would arrive and it did.Thank you.

  Review of 15/12/2021, following an experience of 15/11/2021 by DEAN Y. *

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• 5 / 5

  

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  It was a very easy and efficient buying process. It was our first order and we are happy with speed of delivery, the price and quality of the products. Until next time...Thank you

  Review of 15/12/2021, following an experience of 14/11/2021 by TANYA M. *

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• 5 / 5

  

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  Good communication and prompt delivery

  Review of 15/12/2021, following an experience of 07/11/2021 by ALAN W. *

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• 5 / 5

  

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  Very good company and quick delivery.

  Review of 15/12/2021, following an experience of 15/11/2021 by JENNIFER H. *

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• 2 / 5

  

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  Promised discount was not applicable to my order. Feel Let down

  Review of 15/12/2021, following an experience of 14/11/2021 by JACKSON K. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good morning Sara, Thank you for contacting us. We are deeply sorry about this inconvenience. Have you tried to contact us through our Customer Care Service in order to help you with the matter? Please, do always contact us so we can assist you immediately. You can also send us an email to info@carethy.net. Kind regards,

• 5 / 5

  

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  Everything done to my satisfaction

  Review of 15/12/2021, following an experience of 16/11/2021 by GAVIN T. *

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• 5 / 5

  

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  good

  Review of 15/12/2021, following an experience of 11/11/2021 by SOPHIE R. *

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• 5 / 5

  

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  I was a little concerned that my order was coming from Spain to the UK, but I was pleasantly surprised when my order arrived in just over 1 week in good condition.

  Review of 15/12/2021, following an experience of 14/11/2021 by ISAAC O. *

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• 5 / 5

  

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  Great product selections, timely delivery, good packaging :) Thank you!

  Review of 10/12/2021, following an experience of 03/11/2021 by CHRISTIAN T. *

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• 5 / 5

  

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  Goods came in a timely fashion and is just what my mum wanted. Great service.

  Review of 10/12/2021, following an experience of 04/11/2021 by IMOGEN L. *

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• 5 / 5

  

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  Price good and arrived on time.

  Review of 10/12/2021, following an experience of 11/11/2021 by LIZZIE K. *

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• 5 / 5

  

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  Pleasantly surprised at the excellent service from Carethy in Spain and… no extra cost for shipping to U.K. Arrived very quickly.

  Review of 10/12/2021, following an experience of 29/10/2021 by TEAGAN P. *

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• 5 / 5

  

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  So cheap and arrived quicker tgan expected definitely purchase from Carethy again

  Review of 10/12/2021, following an experience of 12/11/2021 by JASMINE B. *

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• 5 / 5

  

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  Excellent Service

  Review of 10/12/2021, following an experience of 28/10/2021 by MOLLY J. *

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• 5 / 5

  

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  As always very efficient.

  Review of 10/12/2021, following an experience of 09/11/2021 by TYLER S. *

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• 5 / 5

  

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  Buying online in Carethy was easy. I was Notified during all the delivery process and this was a little reminder of where was your order and when you will get it. Very efficient and I would definitely buy again! I have to say that they add the costums fee in the shipping price and this speed up the delivery! Awesome job!

  Review of 10/12/2021, following an experience of 07/11/2021 by LEO K. *

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• 5 / 5

  

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  Easy and straight forward to order from. Got a discount code after my first order so when I went to order the second time it didn’t let me use the 10% code which is a shame but other than that a pleasure shopping from this site.

  Review of 10/12/2021, following an experience of 11/11/2021 by SCOTT B. *

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• 5 / 5

  

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  thanks

  Review of 10/12/2021, following an experience of 11/11/2021 by ZACH M. *

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• 1 / 5

  

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  Had been waiting for my order for a month and it was not complete!

  Review of 10/12/2021, following an experience of 09/11/2021 by PAUL C. *

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  Answer by carethy.co.uk

  

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  Good morning Thank you for contacting us. We are deeply sorry about the incident. You have been contacted by an agent to provide you with more information. We remain at your disposal. Kind regards,

• 4 / 5

  

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  The product is great and the delivery service from Carethy was excellent. Thank you so much.

  Review of 09/12/2021, following an experience of 01/11/2021 by STACEY S. *

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• 5 / 5

  

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  Very happy with the quality of the products I recieved and delivered very quickly ,highly recommend .

  Review of 09/12/2021, following an experience of 05/11/2021 by JOHN M. *

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• 5 / 5

  

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  All stages and f ordering to delivery were excellent

  Review of 09/12/2021, following an experience of 07/11/2021 by EVA K. *

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• 5 / 5

  

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  All fine thankyou

  Review of 09/12/2021, following an experience of 03/11/2021 by RUTH M. *

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• 4 / 5

  

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  Order actioned very efficiently. A relief after trying to get a regular supply, but failing.

  Review of 09/12/2021, following an experience of 06/11/2021 by REBECCA T. *

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• 4 / 5

  

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  Fairly swift delivery

  Review of 09/12/2021, following an experience of 29/10/2021 by MOHAMMED R. *

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• 5 / 5

  

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  great product range and service. .

  Review of 09/12/2021, following an experience of 11/11/2021 by OLIVIA R. *

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• 1 / 5

  

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  Dreadful experience. Bottle arrived opened with contents having leaked all over packaging to leave only c10%. Attempt to get replacement or refund has so far completely failed. Repeatedly promised refund "after 14 days". Wait 14 days, no refund, then asked to wait another 14 days! Carethy appear to hope they can avoid making refund altogether by this approach. This was my first experience of Carethy. I shall never buy from them again.

  Review of 09/12/2021, following an experience of 10/10/2021 by ARTHUR J. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good morning Thank you for contacting us. We are deeply sorry about the incident. You have been contacted by an agent to provide you with more information. We remain at your disposal. Kind regards,

• 5 / 5

  

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  Lovely products smell amazing buy a lot of this product

  Review of 08/12/2021, following an experience of 05/11/2021 by LINDSAY C. *

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• 1 / 5

  

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  Very poor experience! I purchased based on price and it was in stock. Had to call them after 10 days to be told 1 item (out of 2) was due in to them that day.. Tried to cancel but in the end it was quicker just to wait. Over 14 days to wait by which time I’d already Run Out!!

  Review of 08/12/2021, following an experience of 20/10/2021 by VANESSA F. *

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  Answer by carethy.co.uk

  

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  Good Morning, Thank you for your feedback. We want to express our sincere apologies for this incident with your request. We work hard every day to provide an excellent service through our website and its after sales. We remain open to any suggestion or request you may have through info@carethy.net We are at your full disposal. Sincerely, Carethy team

  Answer by Vanessa F

  

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  Thank you and I accept. It’s great you are open to feedback which is the sign of a great progressive company. I wish you all the best for the future Dai

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• 4 / 5

  

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  Not the most straightforward website as the pricing did not make it clear that delivery to England would now have the additional customs duty. I could not reconcile total cost with what I had expected. Likewise not clear which discount I was entitled to

  Review of 07/12/2021, following an experience of 02/11/2021 by LUCAS H. *

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• 1 / 5

  

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  I ordered a perfume and supposed to be delivered by 4th of Nov but i received my order on10th. 5 DAYS AFTER MY HUSBAND’s BIRTHDAY. Also i requested for gift wrapping but the perfumed was wrapped in a black plastic bag. Too disappointed of your service. And never shop here again.

  Review of 07/12/2021, following an experience of 29/10/2021 by SOPHIE M. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good Morning, Thank you for your feedback. We want to express our sincere apologies for this incident with your request. We work hard every day to provide an excellent service through our website and its after sales. We remain open to any suggestion or request you may have through info@carethy.net We are at your full disposal. Sincerely, Carethy team

• 5 / 5

  

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  Very prompt. Well wrapped. Excellent.

  Review of 05/12/2021, following an experience of 01/11/2021 by ALEXANDER C. *

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• 5 / 5

  

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  Great service

  Review of 05/12/2021, following an experience of 01/11/2021 by SUZANNE P. *

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• 2 / 5

  

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  Products arrived packaged well but one of them was out of date. I tried email, customer care form on the website and emails again - nothing worked. No one ever came back to me. I really just wanted to exchange the expired product but no way of getting through to carethy.com.. really sad experience despite other products and fast delivery

  Review of 05/12/2021, following an experience of 17/10/2021 by NATHAN R. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good morning Thank you for contacting us. We are deeply sorry about the incident. You have been contacted by an agent to provide you with more information. We remain at your disposal. Kind regards,

• 5 / 5

  

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  Excellent service and product

  Review of 05/12/2021, following an experience of 02/11/2021 by ELLIE R. *

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• 5 / 5

  

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  quick delivery, no problems with imports

  Review of 05/12/2021, following an experience of 04/11/2021 by LIZZIE O. *

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• 5 / 5

  

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  Recommend

  Review of 03/12/2021, following an experience of 04/11/2021 by HARVEY W. *

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• 5 / 5

  

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  Very easy to order, great selection of products. Delivery was quick and we’ll communicated.

  Review of 03/12/2021, following an experience of 06/11/2021 by ZACH R. *

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• 5 / 5

  

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  Speedy service

  Review of 03/12/2021, following an experience of 07/11/2021 by SAMANTHA E. *

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• 5 / 5

  

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  Good price quick delivery Thanks

  Review of 03/12/2021, following an experience of 04/11/2021 by LAYLA P. *

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• 5 / 5

  

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  Speedy

  Review of 03/12/2021, following an experience of 08/11/2021 by NICOLE P. *

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• 5 / 5

  

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  Excellent

  Review of 03/12/2021, following an experience of 05/11/2021 by AMBER M. *

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• 5 / 5

  

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  I found the site very useful and I was able to order my product with out any trouble

  Review of 03/12/2021, following an experience of 05/11/2021 by CAITLIN H. *

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• 3 / 5

  

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  Firstly, I was not aware that this company was based in the Netherlands. However, I ordered an the service was excellent but to long for delivery.

  Review of 03/12/2021, following an experience of 02/11/2021 by GAVIN K. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good Morning, Thank you for your feedback. We would like to express our sincere apologies for the delay in the delivery of your order. We work hard every day to provide an excellent service through our website and its after sales. We remain open to any suggestion or request you may have through info@carethy.net We are at your full disposal. Sincerely, Carethy team

• 5 / 5

  

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  We received promptly the product earlier than expected. Good, follow up customer service.

  Review of 03/12/2021, following an experience of 04/11/2021 by AMANDA R. *

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• 5 / 5

  

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  Quick response

  Review of 03/12/2021, following an experience of 31/10/2021 by JUSTINE G. *

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• 4 / 5

  

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  service OK

  Review of 29/11/2021, following an experience of 01/11/2021 by SUMMER S. *

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• 5 / 5

  

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  There were some disparaging comments on their site but I found their price competitive and delivery was almost as good as the companies I have previously used in the UK.

  Review of 29/11/2021, following an experience of 29/10/2021 by MARTIN D. *

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• 5 / 5

  

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  Excellent service. Extremely cheap items.

  Review of 29/11/2021, following an experience of 02/11/2021 by LIAM C. *

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• 5 / 5

  

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  Very good

  Review of 29/11/2021, following an experience of 30/10/2021 by DANIELLE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank

  Review of 29/11/2021, following an experience of 02/11/2021 by FREDDIE M. *

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• 5 / 5

  

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  Easy website to use

  Review of 29/11/2021, following an experience of 25/10/2021 by LUCAS J. *

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• 5 / 5

  

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  Very good

  Review of 29/11/2021, following an experience of 26/10/2021 by MATILDA C. *

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• 3 / 5

  

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  Total costs not clear until payment taken.

  Review of 29/11/2021, following an experience of 23/10/2021 by MASON H. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good morning Thank you for contacting us. We are deeply sorry about the incident. You have been contacted by an agent to provide you with more information. We remain at your disposal. Kind regards,

• 5 / 5

  

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  Item delivered on time, happy with the packaging! Thank you!

  Review of 29/11/2021, following an experience of 27/10/2021 by AMELIA B. *

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• 4 / 5

  

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  Good Product, Good Price

  Review of 29/11/2021, following an experience of 26/10/2021 by HANNAH R. *

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• 5 / 5

  

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  Good company for getting my favourite Spanish products.

  Review of 26/11/2021, following an experience of 26/10/2021 by ANNA T. *

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• 5 / 5

  

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  First class

  Review of 26/11/2021, following an experience of 26/10/2021 by LISA W. *

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• 5 / 5

  

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  Love the hand cream, pity it is so difficult to find in any shops in the UK

  Review of 26/11/2021, following an experience of 27/10/2021 by IMOGEN R. *

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• 2 / 5

  

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  I was asked to pay additional money as I apparently didn't pay enough. I pushed back as I paid exactly the amount I had to and eventually it was sent without any further payments.

  Review of 26/11/2021, following an experience of 18/10/2021 by ALEXANDER M. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good morning Nina, Thank you for your review. We are deeply sorry about this inconvenience with payment. We released your order even though it lacks on a small amount to pay. This was an exceptional decision in order to not delay with the shipment. Do not hesitate on contacting us for any doubt you may have. Kind regards,

• 5 / 5

  

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  the prices are good

  Review of 26/11/2021, following an experience of 26/10/2021 by RAY S. *

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• 3 / 5

  

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  Pleased with product but disgusted that I was charged over £4 more to cover insurance ontop of £6.99 p&p

  Review of 26/11/2021, following an experience of 29/10/2021 by ISABEL H. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good Morning, Thank you for your feedback. We want to express our sincere apologies for this incident with your request. We are fixing that the custom fee is shown when confirming the purchase and in your Carethy customer area. We work hard every day to provide an excellent service through our website and its after sales. We remain open to any suggestion or request you may have through info@carethy.net We are at your full disposal. Sincerely, Team Carethy

• 5 / 5

  

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  Great variety of products , easy to buy - good communication related to a shortage of a product. A bit of a delay dispatching but ok delivery!

  Review of 26/11/2021, following an experience of 19/10/2021 by LAYLA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great thanks

  Review of 26/11/2021, following an experience of 23/10/2021 by BETHANY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good service

  Review of 26/11/2021, following an experience of 23/10/2021 by DEAN P. *

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• 5 / 5

  

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  Great service.. Would definitely recommend...

  Review of 26/11/2021, following an experience of 20/10/2021 by LEO S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  AMAZING QUALITY OF PRODUCTS AND RELIABLE SERVICE.

  Review of 25/11/2021, following an experience of 26/10/2021 by HARVEY C. *

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• 5 / 5

  

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  Does what it says on the tin!!!!

  Review of 25/11/2021, following an experience of 24/10/2021 by ANNA T. *

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• 5 / 5

  

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  It was fairly straightforward to navigate to place my order also It was an excellent service and very efficient will be using them again 😀

  Review of 25/11/2021, following an experience of 27/10/2021 by SAMUEL S. *

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• 3 / 5

  

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  Delivery time should be overviewed

  Review of 25/11/2021, following an experience of 24/10/2021 by BENJAMIN K. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good Morning, Thank you for your feedback. We want to express our sincere apologies in this matter. We work hard every day to provide an excellent service through our website and its after sales. We remain open to any suggestion or request you may have through info@carethy.net We are at your full disposal. Sincerely, Team Carethy

• 5 / 5

  

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  All excellent

  Review of 25/11/2021, following an experience of 21/10/2021 by JEREMY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Reliable service.

  Review of 25/11/2021, following an experience of 06/10/2021 by JACOB P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I use these pills every day your price is good till you add import tax ! So it pays to search for a better price

  Review of 22/11/2021, following an experience of 23/10/2021 by BARRY B. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good morning, Thank you so much for your positive review. We are very glad to hear that the whole process was satisfactory. Do not hesitate on asking us any doubt you may have. Kind regards, Carethy Team

• 5 / 5

  

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  Everything was easy and straightforward

  Review of 22/11/2021, following an experience of 16/10/2021 by MARTIN D. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Delivery was fine. However, the gel eye liner was so dried up that it had shrunk away from the sides of the pot and is unusable.

  Review of 22/11/2021, following an experience of 25/10/2021 by BETH P. *

  *Pseudonymized data at the request of the author

  Answer by carethy.co.uk

  

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  Good morning Claire, Thank you for the review. Please, we will need to send us pictures to the following addres: info@carethy.net. Send pictures of: -the damaged products -The state of the box -Courier's label that you will find on the box. Kind regards, Carethy Team.

  Answer by Beth P

  

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  Hi. I didn't keep the outer packaging but it was in good condition as was the box containing the eye gel and the eye gel pot. The gel looks like it has dried out and shrunk away from the edges in the pot. I will send the pictures to verified reviews as I can't attach them to a message box

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• 5 / 5

  

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  goods as advertised sent quickly easy to do business with

  Review of 22/11/2021, following an experience of 26/10/2021 by JUSTINE B. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order