Reviews for Colonelgustave.com

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Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl. Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

Total: 405 reviews since 19/03/2025

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4.7

Based on 203 reviews from the last 12 months

5

84%
4

12%
3

3%
2

1%
1

<1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl.

Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

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Delivery

109 reviews mention delivery, with 87% positive feedback.

"Livraison T.B.et service client aussi. Il y avait un souci empêchant de commander 2 produits et j'ai été rappelée et cela s'est solutionné…"

"livraison d'urgence super rapide"

"Commande très pratique, rapide et arrivé à la bonne adresse"

Digital experience

39 reviews mention the digital experience, with 82% positive feedback.

"Site clair et bien expliqué"

"Site très facile d'utilisation et livraison rapide . Un service clientèle très réactif , empathique...et sympathique. Les produis sont manifestement…"

"Site clair"

Responsiveness

26 reviews mention our responsiveness, with 100% positive feedback.

"Bonne communication, service très réactif quand on le sollicite ou laisse un avis négatif... Bravo pour votre réactivité"

"Rapide et efficace"

"- équipe à l'écoute et réactive - l'abonnement est très pratique"

Team expertise

17 reviews mention our team's expertise, with 100% positive feedback.

"Les renseignements donnés par l'équipe de colonel Gustave m'ont été précieux. Encore merci."

"Service commercial au top!! celine tres bonne conseillère et croquettes mon chiot adore tres bonne croquettes"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

Friendliness & courtesy

15 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Equipe sympa, réactive et pas de harcèlement !"

"Bonjour, qualité et service impeccable. Toujours avec des petites attentions qui font plaisir 🙏"

"Très contente. Personnel très sympathique et professionnel"

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Raymond L.
24 Nov 2025
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Quality, punctuality of deliveries; originality of advertisements

Qualité, ponctualité des livraisons; originalité des publicités
Experience from: 15 Nov 2025
Originally published on colonelgustave.com (fr)
Benoit D.
20 Nov 2025
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The dog visibly awaits her kibble with appetite and doesn't leave a crumb. She is doing wonderfully. Regular delivery is convenient, especially since the supply rate can be adjusted according to actual supply needs.

La chienne attend visiblement ses croquettes avec appétit et n'en laisse pas une miette. Elle se porte à merveille. La livraison régulière est confortable, d'autant que le rythme de fourniture peut être modulé selon les besoins réels en approvisionnement.
Experience from: 11 Nov 2025
Originally published on colonelgustave.com (fr)
Florence V.
20 Nov 2025
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For me, everything is perfect except for the subscription delivery. It takes too long between payment and delivery.

Pour moi tout est parfait sauf la livraison par abonnement. Cela prend trop de temps entre le paiement et la livraison.
Experience from: 5 Nov 2025
Originally published on colonelgustave.com (fr)
Amandine D.
19 Nov 2025
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Very good kibble

Croquettes très bonne
Experience from: 13 Nov 2025
Originally published on colonelgustave.com (fr)
Joëlle M.
18 Nov 2025
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My 2 beagle sisters love their kibble 😀

Mes 2 soeurs beagles adorent leurs croquettes 😀
Experience from: 3 Nov 2025
Originally published on colonelgustave.com (fr)
Samuel W.
18 Nov 2025
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Ergonomic site and therefore easy to use.

Site ergonomique et donc facile à utiliser.
Experience from: 6 Nov 2025
Originally published on colonelgustave.com (fr)
Magalie C.
18 Nov 2025
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Perfect, very good kibble

parfait, très bonne croquette
Experience from: 5 Nov 2025
Originally published on colonelgustave.com (fr)
Eric A.
16 Nov 2025
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It's been a while since my dogs have been fed Colonel Gustave kibble, and I think I must be very satisfied to see my dogs love these kibbles, the empty bowls are proof of that.

Depuis le temps que mes chiens sont nourris par les croquettes Colonel Gustave, je crois bien que je dois être très satisfait de voir mes chiens adorer ces croquettes, la gamelle vide en est la preuve
Experience from: 3 Nov 2025
Originally published on colonelgustave.com (fr)
André D.
16 Nov 2025
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Nothing to complain about the order, the website, the delivery, perfect

Rien à redire sur la commande, le site, la livraison, parfait
Experience from: 30 Oct 2025
Originally published on colonelgustave.com (fr)
Noëlle C.
16 Nov 2025
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A small issue during the setup of the monthly delivery but quickly resolved! With great kindness! Our Newfoundland loves these kibbles and digests them very well

Un petit souci lors de la mise en place de la livraison mensuelle mais vite résolu!! Avec beaucoup d'amabilité ! Notre Terre Neuve aime beaucoup ces croquettes et les digére très bien
Experience from: 4 Nov 2025
Originally published on colonelgustave.com (fr)
Josiane K.
16 Nov 2025
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Very easy navigation and short delivery time.

Navigation tres facile et delai de livraison courte.
Experience from: 30 Oct 2025
Originally published on colonelgustave.com (fr)
Nicolas C.
16 Nov 2025
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The website is well designed and practical for tracking our order and subscription, with the ease of being able to change modules. As for the delivery, it's a disaster, Chronopost is always a disaster, I'm removing three stars for that. 😓Sorry, but too much time spent waiting for the delivery person who never has the right address.

Le site est bien conçu pratique, pour suivre notre commande et notre abonnement avec la facilité de pouvoir changer de moduler. Pour ce qui est de la livraison c’est un désastre Chronopost c’est tout le temps un désastre, je retire trois étoiles pour ça. 😓Désolé mais trop de temps passer à attendre le livreur qui n’a jamais la bonne adresse.
Experience from: 28 Oct 2025
Originally published on colonelgustave.com (fr)
Corinne S.
7 Nov 2025
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Easy to navigate and find the right products

Facile de se repérer et de trouver les bons produits
Experience from: 24 Oct 2025
Originally published on colonelgustave.com (fr)
Michelle D.
5 Nov 2025
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I am very satisfied with my order.

Je suis très satisfaite de ma commande.
Experience from: 25 Sept 2025
Originally published on colonelgustave.com (fr)
De bethune C.
3 Nov 2025
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My dog enjoys it every day 🤩

Mon chien se régale tous les jours 🤩
Experience from: 28 Oct 2025
Originally published on colonelgustave.com (fr)
Olivier D.
2 Nov 2025
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Fast

Rapide
Experience from: 26 Oct 2025
Originally published on colonelgustave.com (fr)
Sandrine G.
31 Oct 2025
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I order regularly from Colonel Gustave and I am totally satisfied on all levels: clear and pleasant website, fast delivery, quality products and always impeccable service. A serious and reliable brand that I recommend without hesitation! 🐾

Je commande régulièrement chez Colonel Gustave et je suis totalement satisfaite à tous les niveaux : site clair et agréable, livraison rapide, produits de qualité et service toujours impeccable. Une marque sérieuse et fiable que je recommande sans hésiter ! 🐾
Experience from: 18 Oct 2025
Originally published on colonelgustave.com (fr)
Sabine W.
28 Oct 2025
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My dog is in perfect health and enjoys his Colonel Gustave kibble every day ;-)

Mon chien est en parfaite santé et déguste chaque jour ses croquettes Colonel Gustave ;-)
Experience from: 15 Oct 2025
Originally published on colonelgustave.com (fr)
Bruno F.
28 Oct 2025
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I wanted to try it, unfortunately my dog is allergic. I have to stick with Croq'la Vie. The dog doesn't scratch himself with that. Sorry

J'ai voulu essayer, malheureusement mon chien est allergique. Je dois rester avec Croq'la Vie. La le chien ne se gratte pas. Desolé
Experience from: 9 Oct 2025
Originally published on colonelgustave.com (fr)
Beatriz L.
28 Oct 2025
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Good digestion since switching to these kibbles.

Bon transit depuis ces croquettes.
Experience from: 22 Oct 2025
Originally published on colonelgustave.com (fr)