Reviews for Colonelgustave.com

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Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl. Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

Total: 405 reviews since 19/03/2025

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4.7

Based on 205 reviews from the last 12 months

5

84%
4

12%
3

3%
2

1%
1

<1%

1 ★

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5 ★

Review Summary

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl.

Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

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Delivery

109 reviews mention delivery, with 87% positive feedback.

"Livraison T.B.et service client aussi. Il y avait un souci empêchant de commander 2 produits et j'ai été rappelée et cela s'est solutionné…"

"livraison d'urgence super rapide"

"Commande très pratique, rapide et arrivé à la bonne adresse"

Digital experience

39 reviews mention the digital experience, with 82% positive feedback.

"Site clair et bien expliqué"

"Site très facile d'utilisation et livraison rapide . Un service clientèle très réactif , empathique...et sympathique. Les produis sont manifestement…"

"Site clair"

Responsiveness

26 reviews mention our responsiveness, with 100% positive feedback.

"Bonne communication, service très réactif quand on le sollicite ou laisse un avis négatif... Bravo pour votre réactivité"

"Rapide et efficace"

"- équipe à l'écoute et réactive - l'abonnement est très pratique"

Team expertise

17 reviews mention our team's expertise, with 100% positive feedback.

"Les renseignements donnés par l'équipe de colonel Gustave m'ont été précieux. Encore merci."

"Service commercial au top!! celine tres bonne conseillère et croquettes mon chiot adore tres bonne croquettes"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

Friendliness & courtesy

15 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Equipe sympa, réactive et pas de harcèlement !"

"Bonjour, qualité et service impeccable. Toujours avec des petites attentions qui font plaisir 🙏"

"Très contente. Personnel très sympathique et professionnel"

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Tanja V.
20 Oct 2026
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Very satisfied with the food. Only the delivery is sometimes problematic, not satisfied with DPD. Regularly it's just left in front of the door, unprotected from the weather, rain or no rain. One time it was supposedly delivered, but it wasn't, and it took several days before I got clarity from DPD.

Zeer tevreden van de voeding. Enkel met de levering loopt wel wat mis, niet tevreden van DPD. Regelmatig staat het gewoon voor de deur , onbeschut tegen weersomstandigheden,regen of geen regen. Eén keer was het zo gezegd geleverd, niet dus en heeft enkele dagen geduurd vooraleer ik duidelijkheid kreeg van DPD.
Experience from: 14 Oct 2026
Originally published on colonelgustave.com (nl)
Mickael L.
11 Oct 2026
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Second order from Colonel Gustave and it's still just as good, from the order to the food bowl. My only regret is the size of the kibble, which is too small for my Bully's jaw. Kibble in size 22 mm would be much better and would prevent him from gobbling it down. This is the only point that could make me switch manufacturers.

Deuxième commande chez Colonel Gustave et c'est toujours aussi bien, de la commande à la gamelle. Mon seul regret est la taille des croquettes qui sont trop petites pour la mâchoire de mon Bully. Des croquettes en taille 22 mm seraient beaucoup mieux et éviteraient qu'il les gobe.C'est le seul point qui pourrait me faire changer de fabricant.
Experience from: 3 Oct 2026
Originally published on colonelgustave.com (fr)
Michèle K.
11 Oct 2026
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It took Yoda a little while to appreciate the kibble, especially when it was hot, but mixed with 1/4 wet food, it's perfect.

Il a fallu un peu de temps à Yoda pour apprécier les croquettes surtout quand il a fait chaud mais mélangées à 1/4 de nourriture humide c’est parfait
Experience from: 3 Oct 2026
Originally published on colonelgustave.com (fr)
Cédric C.
11 Oct 2026
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Practical, easy to use and especially to modify, responsive, quality

Pratique, facile d'utilisation et surtout de modification, réactifs, de qualité
Experience from: 30 Sept 2026
Originally published on colonelgustave.com (fr)
Brigitte G.
10 Oct 2026
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Delivery very good and customer service too. There was an issue preventing me from ordering 2 products and I was called back and it was resolved immediately, received tracking info.

Livraison T.B.et service client aussi. Il y avait un souci empêchant de commander 2 produits et j'ai été rappelée et cela s'est solutionné immédiatement reçu infos de suivi.
Experience from: 25 Sept 2026
Originally published on colonelgustave.com (fr)
Jonathan C.
10 Oct 2026
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Loulou loves his organic and local pâté! Thanks team <3

Loulou adore sa pâtée bio et locale! Merci la team <3
Experience from: 29 Sept 2026
Originally published on colonelgustave.com (fr)
Laure V.
6 Oct 2026
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Super fast emergency delivery

livraison d'urgence super rapide
Experience from: 25 Sept 2026
Originally published on colonelgustave.com (fr)
Dumont de chassart F.
6 Oct 2026
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Very convenient order, fast and arrived at the correct address

Commande très pratique, rapide et arrivé à la bonne adresse
Experience from: 28 Sept 2026
Originally published on colonelgustave.com (fr)
Laura A.
2 Oct 2026
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My dogs love these kibbles (2 border collies, 1 and 7 years old). They are great for digestion, coat, and teeth. The subscription works like clockwork. I am very happy and I recommend.

Mes chiens adorent ces croquettes (2 border collies de 1 et 7 ans). Elles sont hyper bien pour la digestion, le pelage et les dents. L'abonnement fonctionne comme une horloge. Je suis très contente et je recommande.
Experience from: 24 Sept 2026
Originally published on colonelgustave.com (fr)
Pierre D.
30 Sept 2026
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Ever since I discovered COLONEL GUSTAVE kibble, I've been completely satisfied with the quality-price ratio and especially with the accuracy and speed of deliveries. My Eurasier TOOTSY and I recommend this brand.

Depuis que j'ai découvert les croquettes COLONEL GUSTAVE je suis entièrement satisfait du rapport qualité prix et surtout de l'exactitude et la rapidité des livraisons. Mon eurasier TOOTSY et moi même recommandons cette marque.
Experience from: 20 Sept 2026
Originally published on colonelgustave.com (fr)
Françoise S.
30 Sept 2026
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My 18-month-old puppy loves his kibble. He didn't eat everything with his old ones from another brand. But now, he doesn't leave a single one! Good value for money. I just ordered the light kibble for my 8-year-old sterilized dog. I highly recommend

Mon cursinu de 18 mois adore ses croquettes. Il ne mangeait pas tout avec les anciennes d'une autre marque. Mais là, il n'en laisse pas une! Bon rapport qualité prix. Je viens de commander les croquettes light pour ma chienne stérilisée de 8 ans. Je recommande vivement
Experience from: 16 Sept 2026
Originally published on colonelgustave.com (fr)
Claire L.
30 Sept 2026
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It was difficult to finish without having to re-enter my email address and secret code xxx. But I finally managed it 😁 I thought that when signing up and placing the first order, there would be the red bowl like I saw at my daughter's! I find it very beautiful!🤩 My dog 🐶 loves your kibble, she empties her bowl every time!

Difficile d’arriver au bout sans devoir recommencer xxx adresse mail et code secret. Mais j’ai fini par y arriver 😁 Je pensais qu’à l’inscription et la première commande il y avait le écuelle rouge comme j’ai vu chez ma fille ! C’est que je la trouve très belle !🤩 Mon chien 🐶 adore vos croquettes , elle vide son écuelle à tous les coups!!
Experience from: 24 Sept 2026
Originally published on colonelgustave.com (fr)
Denis D.
30 Sept 2026
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Colonel Gustave took charge of the logistical problem encountered which had led to my dissatisfaction. This management was in line with the products: of great quality.

Colonel Gustave a pris en main le problème logistique rencontrésui avait entraîné mon mécontentement. Cette gestion a été à l'image des produits : de grande qualité.
Experience from: 22 Aug 2026
Originally published on colonelgustave.com (fr)
Alain V.
30 Sept 2026
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Princesse, Mimi, Gaspi and Fripouille really like your products

Princesse, Mimi, Gaspi et Fripouille aiment beaucoup vos produits
Experience from: 22 Sept 2026
Originally published on colonelgustave.com (fr)
Pieter W.
30 Sept 2026
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package arrived in bad condition and products missing

colis arrivé en mauvais état et produits manqy
Experience from: 14 Sept 2026
Originally published on colonelgustave.com (fr)
Evelyn C.
30 Sept 2026
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Easy order and smooth delivery

Commande facile et livraison fluide
Experience from: 13 Sept 2026
Originally published on colonelgustave.com (fr)
Pascale M.
22 Sept 2026
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Kenza loves Colonel Gustave kibble. Her coat is very soft and shiny

Kenza adore les croquettes colonel Gustave. Son poil est très doux et brillant
Experience from: 9 Sept 2026
Originally published on colonelgustave.com (fr)
Stephanie D.
22 Sept 2026
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Good communication, very responsive service when contacted or when a negative review is left. Well done for your responsiveness

Bonne communication, service très réactif quand on le sollicite ou laisse un avis négatif... Bravo pour votre réactivité
Experience from: 5 Jul 2026
Originally published on colonelgustave.com (fr)
Marie B.
22 Sept 2026
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Quality food that our four-legged companions love! Fast home delivery and really easy date changes!

Nourriture de qualité et appréciée par nos compagnons à 4 pattes! Livraison rapide à domicile et changements de dates vraiment facile!
Experience from: 14 Sept 2026
Originally published on colonelgustave.com (fr)
Jean G.
22 Sept 2026
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Very good

Très bien
Experience from: 13 Sept 2026
Originally published on colonelgustave.com (fr)