Reviews for Colonelgustave.com

Q: What do Internet users think about colonelgustave.com ?

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl. Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

Total: 405 reviews since 19/03/2025

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4.7

Based on 203 reviews from the last 12 months

5

84%
4

12%
3

3%
2

1%
1

<1%

1 ★

2 ★

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4 ★

5 ★

Review Summary

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl.

Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

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Delivery

109 reviews mention delivery, with 87% positive feedback.

"Livraison T.B.et service client aussi. Il y avait un souci empêchant de commander 2 produits et j'ai été rappelée et cela s'est solutionné…"

"livraison d'urgence super rapide"

"Commande très pratique, rapide et arrivé à la bonne adresse"

Digital experience

39 reviews mention the digital experience, with 82% positive feedback.

"Site clair et bien expliqué"

"Site très facile d'utilisation et livraison rapide . Un service clientèle très réactif , empathique...et sympathique. Les produis sont manifestement…"

"Site clair"

Responsiveness

26 reviews mention our responsiveness, with 100% positive feedback.

"Bonne communication, service très réactif quand on le sollicite ou laisse un avis négatif... Bravo pour votre réactivité"

"Rapide et efficace"

"- équipe à l'écoute et réactive - l'abonnement est très pratique"

Team expertise

17 reviews mention our team's expertise, with 100% positive feedback.

"Les renseignements donnés par l'équipe de colonel Gustave m'ont été précieux. Encore merci."

"Service commercial au top!! celine tres bonne conseillère et croquettes mon chiot adore tres bonne croquettes"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

Friendliness & courtesy

15 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Equipe sympa, réactive et pas de harcèlement !"

"Bonjour, qualité et service impeccable. Toujours avec des petites attentions qui font plaisir 🙏"

"Très contente. Personnel très sympathique et professionnel"

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Sabine B.
22 Sept 2025
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Collected and verified by Verified Reviews
My dog and I are delighted to have chosen "Colonel Gustave" for over a year now! Convenient because it's delivered to our home, my dog is in great shape and his coat is magnificent! Thank you Colonel Gustave

Mon chien et moi même sommes ravis d’avoir choisi « colonel Gustave » depuis plus d’un an! Pratique car livré à domicile , mon chien est en pleine forme et son poil est magnifique ! Merci Colonel Gustave
Experience from: 15 Sept 2025
Originally published on colonelgustave.com (fr)
Raymond L.
22 Sept 2025
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Serious, quality guarantee, in short order perfectly in order.

Sérieux, garantie de qualité, bref commande parfaitement en ordre.
Experience from: 15 Sept 2025
Originally published on colonelgustave.com (fr)
Sidonie L.
21 Sept 2025
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Very clear website. Fast delivery and excellent products

Site très clair. Livraison rapide et produits excellents
Experience from: 14 Sept 2025
Originally published on colonelgustave.com (fr)
Annick D.
17 Sept 2025
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Top quality, fast delivery, . I recommend

Top qualité, livraison rapide, . Je recommande
Experience from: 3 Sept 2025
Originally published on colonelgustave.com (fr)
Yveline C.
16 Sept 2025
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I am very satisfied with Colonel Gustave. My dog really enjoys the kibble.

Je suis très satisfaite de Colonel Gustave. Mon chien apprécie beaucoup les croquettes.
Experience from: 5 Sept 2025
Originally published on colonelgustave.com (fr)
Florence V.
15 Sept 2025
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Ease of use of the site, speed of delivery, quality of products

Facilité du site,rapidité de la livraison,qualité des produits
Experience from: 5 Sept 2025
Originally published on colonelgustave.com (fr)
Emelyne P.
14 Sept 2025
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Fluid, simple to understand and effective on computer. Navigation is less straightforward on mobile.

Fluide, simple à comprendre et efficace sur ordinateur. La navigation est moins simple sur portable.
Experience from: 6 Sept 2025
Originally published on colonelgustave.com (fr)
Lambol D.
14 Sept 2025
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Completely satisfied Good appetite, excellent digestion, and very good intestinal transit.

Entièrement satisfaite Bonne appetance, excellente digestion et très bon transit intestinal.
Experience from: 2 Sept 2025
Originally published on colonelgustave.com (fr)
Anne D.
12 Sept 2025
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Very good

Très bien
Experience from: 31 Aug 2025
Originally published on colonelgustave.com (fr)
Anne M.
11 Sept 2025
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Order received very quickly

Commande reçue très rapidement
Experience from: 4 Sept 2025
Originally published on colonelgustave.com (fr)
Pascal B.
8 Sept 2025
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Bayron is very fragile, despite eating so-called "premium" kibble. Bayron had impressive allergic reactions, etc. Different veterinary consultations, various prescriptions. for quite wow costs. And without any significant change. And now that I've simply changed his kibble, everything is forgotten. I just add either the contents of a can or a little fish oil (various species). Sup. Info. My dog is in the so-called giant category of over 60 kilograms.

Bayron est très fragile, malgré la consommation de croquettes dites "premium". Bayron fessait des réactions allergiques impressionnantes etc... Différentes consultations vétérinaires, diverses prescriptions... pour des coûts assez wahouuu... Et sans changement probant...Et là depuis que j’ai simplement changé de croquettes ,tout est oublié. Juste j’y ajoute soit le contenu d’une boîte soit un peu d’huile de poissons ( diverses espèces). Info. Sup. Mon chien est dans la catégorie dite des géants de plus de 60 kilogrammes.
Experience from: 2 Sept 2025
Originally published on colonelgustave.com (fr)
Frédérik B.
8 Sept 2025
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Excellent quality!

Superbe qualité!!
Experience from: 30 Aug 2025
Originally published on colonelgustave.com (fr)
Adèle B.
8 Sept 2025
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Ultra-fast delivery and package as ordered

Livraison ultra rapide et colis conforme à la commande
Experience from: 28 Aug 2025
Originally published on colonelgustave.com (fr)
Pierre G.
7 Sept 2025
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Easy and fast service for healthy and digestible kibble.

Service facile et rapide pour des croquettes saines et digestes.
Experience from: 1 Sept 2025
Originally published on colonelgustave.com (fr)
Aurore M.
7 Sept 2025
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The website is user-friendly.

Le site est convivial.
Experience from: 23 Aug 2025
Originally published on colonelgustave.com (fr)
Nathalie F.
5 Sept 2025
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This subscription system is very practical! With attentive and responsive people!

Très pratique ce système d'abonnement! Avec des personnes à l'écoute et réactifs!
Experience from: 25 Aug 2025
Originally published on colonelgustave.com (fr)
A. L.
4 Sept 2025
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The DPD delivery service is terrible! I waited a week for my package before you sent it back by mail.

Le service de livraison DPD est nul ! J’ai attendu mon colis une semaine avant que vous le renvoyer par la poste.
Experience from: 21 Aug 2025
Originally published on colonelgustave.com (fr)
Annick E.
2 Sept 2025
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Apparently the dog loves it and super fast delivery

Apparemment le chien adore et livraison hyper rapide
Experience from: 26 Aug 2025
Originally published on colonelgustave.com (fr)
Amandine D.
1 Sept 2025
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Fast order and delivery

Commande et livraison rapide
Experience from: 21 Aug 2025
Originally published on colonelgustave.com (fr)
Serge T.
31 Aug 2025
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This time, everything went very well. The delivery person found my home directly.

Cette fois-ci, tout s'est très bien passé. Le livreur a trouvé directement mon domicile.
Experience from: 23 Aug 2025
Originally published on colonelgustave.com (fr)