Reviews for Colonelgustave.com

Q: What do Internet users think about colonelgustave.com ?

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl. Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

Total: 405 reviews since 19/03/2025

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4.7

Based on 203 reviews from the last 12 months

5

84%
4

12%
3

3%
2

1%
1

<1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl.

Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

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Helpful?

Delivery

109 reviews mention delivery, with 87% positive feedback.

"Livraison T.B.et service client aussi. Il y avait un souci empêchant de commander 2 produits et j'ai été rappelée et cela s'est solutionné…"

"livraison d'urgence super rapide"

"Commande très pratique, rapide et arrivé à la bonne adresse"

Digital experience

39 reviews mention the digital experience, with 82% positive feedback.

"Site clair et bien expliqué"

"Site très facile d'utilisation et livraison rapide . Un service clientèle très réactif , empathique...et sympathique. Les produis sont manifestement…"

"Site clair"

Responsiveness

26 reviews mention our responsiveness, with 100% positive feedback.

"Bonne communication, service très réactif quand on le sollicite ou laisse un avis négatif... Bravo pour votre réactivité"

"Rapide et efficace"

"- équipe à l'écoute et réactive - l'abonnement est très pratique"

Team expertise

17 reviews mention our team's expertise, with 100% positive feedback.

"Les renseignements donnés par l'équipe de colonel Gustave m'ont été précieux. Encore merci."

"Service commercial au top!! celine tres bonne conseillère et croquettes mon chiot adore tres bonne croquettes"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

Friendliness & courtesy

15 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Equipe sympa, réactive et pas de harcèlement !"

"Bonjour, qualité et service impeccable. Toujours avec des petites attentions qui font plaisir 🙏"

"Très contente. Personnel très sympathique et professionnel"

1 ★

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5 ★

Corinne B.
31 Aug 2025
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The dogs love it

les chiens adorent
Experience from: 23 Aug 2025
Originally published on colonelgustave.com (fr)
K. P.
31 Aug 2025
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very good, impeccable service, good visibility on the site, intuitive to use

très bien, service impeccable, bonne visibilité sur le site, usage intuitif
Experience from: 15 Aug 2025
Originally published on colonelgustave.com (fr)
Alexandra D.
30 Aug 2025
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Easy-to-use website. Fast delivery.

Site facile d'utilisation. Livraison rapide.
Experience from: 16 Aug 2025
Originally published on colonelgustave.com (fr)
A. C.
29 Aug 2025
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Easy

Facile
Experience from: 7 Aug 2025
Originally published on colonelgustave.com (fr)
Pierre N.
24 Aug 2025
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She loves it

Elle adore
Experience from: 15 Aug 2025
Originally published on colonelgustave.com (fr)
Benoit D.
20 Aug 2025
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Home auto-delivery, with delivery times adapted to actual consumption, is easy and comfortable.

La livraison automatique à domicile, moyennant adaptation des délais à la réalité de la consommation, est facile et confortable.
Experience from: 4 Aug 2025
Originally published on colonelgustave.com (fr)
Anne-Sophie H.
19 Aug 2025
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My dog really enjoys your preparations, even my cat demands his share every day 😄

Mon chien apprécie beaucoup vos préparations même mon chat réclame sa part tout les jours😄
Experience from: 12 Aug 2025
Originally published on colonelgustave.com (fr)
Joëlle M.
18 Aug 2025
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Very easy site

Site très facile
Experience from: 7 Aug 2025
Originally published on colonelgustave.com (fr)
Jean-FrançOis W.
12 Aug 2025
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I am not a fan of the kibble or the manufacturer. However, my dog continues to eat it without any problems. He is doing well. I respect the doses. It's a product from our country.

Je ne suis pas fans la croquette ni fabriquant. Cependant, mon chien continue de la consommer sans aucun problème. Il se porte bien. Je respecte les doses. C'est un produit de chez nous....
Experience from: 5 Aug 2025
Originally published on colonelgustave.com (fr)
Laurence P.
11 Aug 2025
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The site makes it easy to manage a subscription, no more need to travel! The delivery times ensure you don't run out of kibble; and if necessary, you can quickly make an adjustment. TOP! Thanks to the very dynamic team

Le site permet de gérer un abonnement facilement, plus besoin de se déplacer! les délais de livraison permettent de ne pas tomber à court de croquettes; et le cas échéant de modifier rapidement un ajustement. TOP! Merci à toute l'équipe très dynamique
Experience from: 4 Aug 2025
Originally published on colonelgustave.com (fr)
Céline M.
7 Aug 2025
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Very clear site, smooth navigation, easy to change subscription at any time. Very happy.

Site très clair, navigation fluide, facilité de changement d'abonnement quel que soit le moment. Très contente.
Experience from: 25 Jul 2025
Originally published on colonelgustave.com (fr)
Isabelle B.
5 Aug 2025
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Great order tracking? Delivery VERY fast Very good order tracking, fast delivery and the dogs love it

sUPER SUIVI DE COMMANDE? LIVR2 TR0S VI Très bon suivi de commande, livraison rapide et les chiens adorent
Experience from: 29 Jul 2025
Originally published on colonelgustave.com (fr)
Alain H.
4 Aug 2025
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Perfect.

Parfait.
Experience from: 23 Jul 2025
Originally published on colonelgustave.com (fr)
Julie B.
3 Aug 2025
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Nala loves her kibble! Very convenient subscription and fast delivery, it's perfect!

Nala adore ses croquettes ! Abonnement très pratique et livraison rapide, c’est parfait !
Experience from: 25 Jul 2025
Originally published on colonelgustave.com (fr)
Marielle B.
2 Aug 2025
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Still as delicious, says Oni my 14-month-old Cockapoo

Toujours aussi délicieux, dixit Oni petite Cockapoo de 14 mois
Experience from: 19 Jul 2025
Originally published on colonelgustave.com (fr)
Brasseur A.
31 Jul 2025
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I love it, my dog hasn't been sick since I started buying Colonel Gustave

J adore,mon chien n est malade depuis que je prend colonel gustave
Experience from: 17 Jul 2025
Originally published on colonelgustave.com (fr)
Luc D.
30 Jul 2025
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Excellent product, my cat loves it. The website is very good and very nicely designed, and tracking deliveries is a pleasure.

Excellent produit, mon chat adore. Le site est très bien et fort agréablement conçu, et le suivi des livraisons est un plaisir.
Experience from: 21 Jul 2025
Originally published on colonelgustave.com (fr)
Sophie L.
30 Jul 2025
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Great order, always arrives on time and the idea of the CHAT to communicate with your customers is great and very satisfying! Thank you Colonel Gustave

Commande top, qui arrive tjrs dans les temps et l'idée du CHAT pour communiquer avec vos clients est super et très satisfaisant ! Merci colonel Gustave
Experience from: 17 Jul 2025
Originally published on colonelgustave.com (fr)
Laurie B.
28 Jul 2025
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My cats really like these kibbles. The only downside is the very large quantity of potatoes.

Mes chats aiment beaucoup ses croquettes. Seul bémol, les pommes de terre en très grande quantité.
Experience from: 21 Jul 2025
Originally published on colonelgustave.com (fr)
Christine H.
28 Jul 2025
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Careful and fast delivery. I appreciated the 21% discount for the national holiday because I find the products a bit too expensive for my budget.

Livraison soignée et rapide. J'ai apprécié la réduction de 21% pour la fête nationale car je trouve les produits un peu trop chers pour mon budget.
Experience from: 21 Jul 2025
Originally published on colonelgustave.com (fr)