Reviews for Colonelgustave.com

Q: What do Internet users think about colonelgustave.com ?

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl. Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

Total: 405 reviews since 19/03/2025

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4.7

Based on 203 reviews from the last 12 months

5

84%
4

12%
3

3%
2

1%
1

<1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl.

Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

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Delivery

109 reviews mention delivery, with 87% positive feedback.

"Livraison T.B.et service client aussi. Il y avait un souci empêchant de commander 2 produits et j'ai été rappelée et cela s'est solutionné…"

"livraison d'urgence super rapide"

"Commande très pratique, rapide et arrivé à la bonne adresse"

Digital experience

39 reviews mention the digital experience, with 82% positive feedback.

"Site clair et bien expliqué"

"Site très facile d'utilisation et livraison rapide . Un service clientèle très réactif , empathique...et sympathique. Les produis sont manifestement…"

"Site clair"

Responsiveness

26 reviews mention our responsiveness, with 100% positive feedback.

"Bonne communication, service très réactif quand on le sollicite ou laisse un avis négatif... Bravo pour votre réactivité"

"Rapide et efficace"

"- équipe à l'écoute et réactive - l'abonnement est très pratique"

Team expertise

17 reviews mention our team's expertise, with 100% positive feedback.

"Les renseignements donnés par l'équipe de colonel Gustave m'ont été précieux. Encore merci."

"Service commercial au top!! celine tres bonne conseillère et croquettes mon chiot adore tres bonne croquettes"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

Friendliness & courtesy

15 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Equipe sympa, réactive et pas de harcèlement !"

"Bonjour, qualité et service impeccable. Toujours avec des petites attentions qui font plaisir 🙏"

"Très contente. Personnel très sympathique et professionnel"

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Lambol D.
3 Jul 2025
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Very good kibble. My girls adopted them immediately with gusto 😋 Natural product that requires no gradual transition from their old kibble. Assimilation and digestion are immediate and optimal, transit is impeccable and stools are well-formed. 👌🏻

Super bonnes croquettes. Mes filles les ont adopté immédiatement avec gourmandise 😋 Produit naturel ne nécessitant aucune transition progressive avec les anciennes croquettes. L'assimilation et la digestion sont immédiate et optimale, le transit est impeccable et les selles sont bien formées. 👌🏻
Experience from: 26 Jun 2025
Originally published on colonelgustave.com (fr)
Reply from colonelgustave.com (fr)

Hello, Thank you very much for your warm feedback! Sincerely, The Colonel Gustave Team
Myriam R.
2 Jul 2025
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Easy and practical automatic renewal

Aisé et pratique le renouvellement automatique
Experience from: 27 May 2025
Originally published on colonelgustave.com (fr)
Reply from colonelgustave.com (fr)

Hello and thank you very much for your positive feedback!
Sabine B.
1 Jul 2025
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My dog really looooves his Colonel Gustave kibble! Plus, he's in great shape and his coat is smooth and shiny! Thank you

Mon chien adoooore réellement ses croquettes Colonel Gustave ! De plus il est en pleine forme et son poil est lisse et brillant ! Merci
Experience from: 25 Jun 2025
Originally published on colonelgustave.com (fr)
Colonel G.
1 Jul 2025
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Nothing more to say!

Extra rien à dire !
Experience from: 23 Jun 2025
Originally published on colonelgustave.com (fr)
Christine H.
30 Jun 2025
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Order delivered very quickly. Too bad the products are so expensive, otherwise I would buy from you more often.

Commande livrée très rapidement. Dommage que les produits soient si chers sinon, je prendrais plus souvent chez vous.
Experience from: 13 Jun 2025
Originally published on colonelgustave.com (fr)
Beatriz L.
29 Jun 2025
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The kibble promotes a good microbiome, and the administrative service is very competent, patient, and friendly.

Les croquettes permettent un bon microbiote et le service administratif est très compétent, patient et aimable.
Experience from: 19 Apr 2025
Originally published on colonelgustave.com (fr)
Stephanie D.
29 Jun 2025
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I've known the brand for a few years, sold at Animal & Nous. Always satisfied.

Je connais la marque depuis quelques années, vendue chez Animal & Nous. Toujours satisfaite.
Experience from: 3 Jun 2025
Originally published on colonelgustave.com (fr)
Jean-FrançOis W.
27 Jun 2025
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Everything seems very correct.

Tout semble très correct.
Experience from: 5 Jun 2025
Originally published on colonelgustave.com (fr)
Catherine D.
27 Jun 2025
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Great. Great kibble, fast delivery. Thank you

Top. Croquettes top, livraison rapide. Merci
Experience from: 12 May 2025
Originally published on colonelgustave.com (fr)
Justine C.
27 Jun 2025
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Great

Génial
Experience from: 9 May 2025
Originally published on colonelgustave.com (fr)
Audrey T.
27 Jun 2025
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Everything is perfect

Tout est parfait
Experience from: 14 Jun 2025
Originally published on colonelgustave.com (fr)
Maïté H.
27 Jun 2025
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Very good, clear, customer service responds quickly and is efficient in case of problems

Très bien, clair, le service client répond vite et est efficace en cas de souci
Experience from: 20 May 2025
Originally published on colonelgustave.com (fr)
Pierre N.
27 Jun 2025
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Very good, impeccable service. I recommend!

Très bien, service impeccable. Je recommande !
Experience from: 25 May 2025
Originally published on colonelgustave.com (fr)
Serge U.
27 Jun 2025
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Local and quality products, competitive prices, easily reachable, responsive to requests, super friendly, very easily adaptable to the needs of our doggies. I recommend!

Produits locaux et de qualités , prix compétitifs , joignables facilement , réactifs aux demandes , super sympathiques ,adaptation très aisée par rapport aux besoins de nos toutous ...je recommande !!!
Experience from: 5 May 2025
Originally published on colonelgustave.com (fr)
Sabine L.
27 Jun 2025
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Everything is simple… it feels good 🤩

Tout est simple … ça fait du bien 🤩
Experience from: 24 May 2025
Originally published on colonelgustave.com (fr)
Jean-Marc R.
26 Jun 2025
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Clear and simple ordering, however, some products like hypoallergenic kibble and pâté are missing.

Clair et commande simple , il manque cependant qq produits comme des croquettes et pâté en alimentation hippoallergique .
Experience from: 26 May 2025
Originally published on colonelgustave.com (fr)
Christelle V.
26 Jun 2025
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For a little over a year now, our dog has only eaten Colonel Gustave kibble and she loves it!

Depuis un peu plus d’un an, notre chienne ne mange que les croquettes de colonel Gustave et elle adore!
Experience from: 28 May 2025
Originally published on colonelgustave.com (fr)
Emmanuelle S.
26 Jun 2025
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My cat really enjoys his chicken kibble.

Mon chat apprécie énormément ses croquettes au poulet.
Experience from: 5 Jun 2025
Originally published on colonelgustave.com (fr)
Marielle B.
26 Jun 2025
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They are simply the best. I contacted them twice and each time the contact was super friendly and very efficient. I feel reassured by their answers

Ils sont tout simplement au top. Je les ai contactés 2 fois et à chaque fois un contact hyper sympa et très efficace. Je suis rassurée avec leurs réponses
Experience from: 19 May 2025
Originally published on colonelgustave.com (fr)
Maude T.
26 Jun 2025
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Order 100% met our expectations. Our cat only wants these kibbles now. It's easy to order on the site and to subscribe/unsubscribe when needed.

Commande correspondante à 100% à nos attentes. Notre chat ne veut plus que ces croquettes. Il est facile de commander sur le site et de s’abonner/désabonner quand il faut.
Experience from: 12 May 2025
Originally published on colonelgustave.com (fr)