Reviews for Colonelgustave.com

Q: What do Internet users think about colonelgustave.com ?

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl. Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

Total: 405 reviews since 19/03/2025

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4.7

Based on 205 reviews from the last 12 months

5

84%
4

12%
3

3%
2

1%
1

<1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl.

Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

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Delivery

109 reviews mention delivery, with 87% positive feedback.

"Livraison T.B.et service client aussi. Il y avait un souci empêchant de commander 2 produits et j'ai été rappelée et cela s'est solutionné…"

"livraison d'urgence super rapide"

"Commande très pratique, rapide et arrivé à la bonne adresse"

Digital experience

39 reviews mention the digital experience, with 82% positive feedback.

"Site clair et bien expliqué"

"Site très facile d'utilisation et livraison rapide . Un service clientèle très réactif , empathique...et sympathique. Les produis sont manifestement…"

"Site clair"

Responsiveness

26 reviews mention our responsiveness, with 100% positive feedback.

"Bonne communication, service très réactif quand on le sollicite ou laisse un avis négatif... Bravo pour votre réactivité"

"Rapide et efficace"

"- équipe à l'écoute et réactive - l'abonnement est très pratique"

Team expertise

17 reviews mention our team's expertise, with 100% positive feedback.

"Les renseignements donnés par l'équipe de colonel Gustave m'ont été précieux. Encore merci."

"Service commercial au top!! celine tres bonne conseillère et croquettes mon chiot adore tres bonne croquettes"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

Friendliness & courtesy

15 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Equipe sympa, réactive et pas de harcèlement !"

"Bonjour, qualité et service impeccable. Toujours avec des petites attentions qui font plaisir 🙏"

"Très contente. Personnel très sympathique et professionnel"

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Beatriz L.
26 Jun 2025
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The kibble is the best my dog has ever eaten The administrative service is very competent and patient.

Les croquettes sont les meilleures que mon chien a mangées jusqu'à ce jour Le service administratif est très compétent et patient.
Experience from: 30 May 2025
Originally published on colonelgustave.com (fr)
Ariane C.
25 Jun 2025
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Excellent kibble and excellent order tracking! Top! (and Belgian 👍)

Excellentes croquettes et excellent suivi de commande ! Top ! (et belge 👍)
Experience from: 19 Jun 2025
Originally published on colonelgustave.com (fr)
Teresa C.
25 Jun 2025
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Our dogs love their kibble

nos chiens adorent leurs croquettes
Experience from: 10 Jun 2025
Originally published on colonelgustave.com (fr)
Manu et viviane P.
23 Jun 2025
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All good quality for dog and cat food. Fast service

toute bonne qualité pour les aliments chiens et chats. Service rapide
Experience from: 14 Jun 2025
Originally published on colonelgustave.com (fr)
Michèle R.
22 Jun 2025
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Top-notch kibble for my 2 cats. Ultra-fast delivery;

Croquettes au top pour mes 2 chats. Livraison ultra rapide;
Experience from: 13 Jun 2025
Originally published on colonelgustave.com (fr)
Olivier D.
19 Jun 2025
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Very fast

Très rapide
Experience from: 13 Jun 2025
Originally published on colonelgustave.com (fr)
A. P.
19 Jun 2025
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Great products. My cats and my dog are all fans of the kibble. Also, orders are processed and sent quickly. Top-notch!

Super produits. Mes chats et mon chien sont tous fan des croquettes. De plus les commandes sont traitées et envoyées rapidement. Au top !
Experience from: 13 Jun 2025
Originally published on colonelgustave.com (fr)
Marie H.
17 Jun 2025
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For the food, chicken, treats I give 10. For delivery I give 5. Delivered to a relay point when I was at home, but that's not Colonel Gustave's fault.

Pour la nourriture ,poulet ,friandises je donne 10. Pour la livraison je donne 5.livré au point relais alors que j'étais à mon domicile, mais ce n'est pas colonel Gustave qui est en cause.
Experience from: 10 Jun 2025
Originally published on colonelgustave.com (fr)
Charlyne M.
12 Jun 2025
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It's simple and clear

c est simple et limpide
Experience from: 31 May 2025
Originally published on colonelgustave.com (fr)
Patrick V.
11 Jun 2025
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Vicki loves her kibble and her occasional extra trays. I love automatically receiving my order!

Vicki adore ses croquettes et ses barquettes en extra ponctuel. J'adore recevoir ma commande automatiquement !
Experience from: 1 Jun 2025
Originally published on colonelgustave.com (fr)
Sabrina D.
11 Jun 2025
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The best kibble for my dog's allergies, she's loved them since she was little. I really recommend it to everyone, a big thank you to Colonel Gustave

Les meilleurs croquettes pour les allergie de mon chien elle raffole depuis tout petite je conseille vraiment à tout le monde un grand merci à colonel Gustave
Experience from: 5 Jun 2025
Originally published on colonelgustave.com (fr)
Eric A.
10 Jun 2025
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Always delivered on time, although it would be better to send the kibble earlier when the month starts on a weekend. My dogs love it, and they don't get tired of it, since I buy 6kg of pork and 6kg of poultry for the month.

Toujours livré à temps, même si il serait mieux d'envoyer les croquettes plus tôt, quand le mois débute un week-end. Mes chiens adorent, et pas de lassitude, vu que je prends 6kg de porc et 6kg volaille pour le mois
Experience from: 3 Jun 2025
Originally published on colonelgustave.com (fr)
Alice L.
9 Jun 2025
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Nothing to complain about, the dog and the owner are happy

Rien à redire ,le chien et le maître sont contents
Experience from: 30 May 2025
Originally published on colonelgustave.com (fr)
Amandine D.
6 Jun 2025
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Easy and fast order

Commande Facile et rapide
Experience from: 29 May 2025
Originally published on colonelgustave.com (fr)
Axelle R.
4 Jun 2025
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Kibble highly appreciated by the 3 felines. Fast shipping. Just delivery issues with DPD. A BPost option would be interesting.

Croquettes très appréciées par les 3 félins. Envoi rapide. Juste des problèmes à la livraison avec DPD. Une option BPost serait intéressante.
Experience from: 25 May 2025
Originally published on colonelgustave.com (fr)
Sabine B.
2 Jun 2025
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My dog looooves the kibble! Thank you

Mon chien adoooore les croquettes ! Merci
Experience from: 27 May 2025
Originally published on colonelgustave.com (fr)
Lionel V.
27 May 2025
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Several orders and always perfect. Hyper-qualitative product. Super responsive, friendly and efficient customer service. Nothing to complain about. 10/10

Plusieurs commandes et toujours nickel. Produit Hyper qualitatif. Service client super réactif, sympa et efficace. Rien à redire. 10/10
Experience from: 20 May 2025
Originally published on colonelgustave.com (fr)
Lambol D.
27 May 2025
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The price is there, certainly, but so is the quality! Immediately accepted by my dogs, these appetizing kibbles contribute to excellent digestive system function and excellent transit!

Le prix est là certes mais là qualité aussi ! Immédiatement acceptées par mes chiens, ces croquettes appetantes et contribuent à un excellent fonctionnement du système digestif et un transit excellent !
Experience from: 13 May 2025
Originally published on colonelgustave.com (fr)
Pierre D.
25 May 2025
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Always satisfied with the kibble but a small error on the May delivery 🙉 On the other hand, very responsive to correct it 👍

Toujours satisfait des croquettes mais petite erreur sur la livraison de mai🙉Par contre très réactifs pour rectifier 👍
Experience from: 19 May 2025
Originally published on colonelgustave.com (fr)
Laurent L.
25 May 2025
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Great kibble. My 2 dogs, who had trouble eating, are rushing to their bowls since I started giving them Colonel Gustave

Super croquettes. Mes 2 chiens, qui avaient du mal à manger, foncent sur leurs gamelles depuis que je leur donne Colonel Gustave
Experience from: 16 May 2025
Originally published on colonelgustave.com (fr)