Reviews for Colonelgustave.com

Q: What do Internet users think about colonelgustave.com ?

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl. Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

Total: 405 reviews since 19/03/2025

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4.7

Based on 205 reviews from the last 12 months

5

84%
4

12%
3

3%
2

1%
1

<1%

1 ★

2 ★

3 ★

4 ★

5 ★

Review Summary

Colonel Gustave is often described as a brand that makes mealtime easier and more enjoyable for pets, with dogs and cats taking to the food quickly or after a short adjustment. Customers also mention practical ordering and fast delivery, which makes the whole experience feel smooth from purchase to bowl.

Reviews repeatedly highlight the quality of the food, the good value for money and the ease of using the service, including subscription and order changes. Several customers say their animals love the croquettes or pâtée, while others notice a softer, shinier coat and good digestion. Colonel Gustave gathers very positive feedback overall with 405 reviews published in total and an average rating of 4.7 stars.

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Delivery

109 reviews mention delivery, with 87% positive feedback.

"Livraison T.B.et service client aussi. Il y avait un souci empêchant de commander 2 produits et j'ai été rappelée et cela s'est solutionné…"

"livraison d'urgence super rapide"

"Commande très pratique, rapide et arrivé à la bonne adresse"

Digital experience

39 reviews mention the digital experience, with 82% positive feedback.

"Site clair et bien expliqué"

"Site très facile d'utilisation et livraison rapide . Un service clientèle très réactif , empathique...et sympathique. Les produis sont manifestement…"

"Site clair"

Responsiveness

26 reviews mention our responsiveness, with 100% positive feedback.

"Bonne communication, service très réactif quand on le sollicite ou laisse un avis négatif... Bravo pour votre réactivité"

"Rapide et efficace"

"- équipe à l'écoute et réactive - l'abonnement est très pratique"

Team expertise

17 reviews mention our team's expertise, with 100% positive feedback.

"Les renseignements donnés par l'équipe de colonel Gustave m'ont été précieux. Encore merci."

"Service commercial au top!! celine tres bonne conseillère et croquettes mon chiot adore tres bonne croquettes"

"Très bien, service impeccable, soigneux et attentif. Je recommande !"

Friendliness & courtesy

15 reviews mention our friendliness and courtesy, with 100% positive feedback.

"Equipe sympa, réactive et pas de harcèlement !"

"Bonjour, qualité et service impeccable. Toujours avec des petites attentions qui font plaisir 🙏"

"Très contente. Personnel très sympathique et professionnel"

1 ★

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S. D.
24 Mar 2025
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Nothing special, a safe bet

Rien de spécial, une valeur sûre
Experience from: 4 Feb 2025
Originally published on colonelgustave.com (fr)
M. L.
24 Mar 2025
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Easy ordering, very convenient subscription, punctual delivery, changes to the subscription made quickly and kindly, in short, a formula to recommend with your eyes closed!

Commande facile, abonnement très pratique, livraidon ponctuellle, changements dans l’abonnement réalisés rapidement et avec gentillesse, bref une formule à recommander les yeux fermés!
Experience from: 21 Feb 2025
Originally published on colonelgustave.com (fr)
L. D.
24 Mar 2025
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easy

facile
Experience from: 28 Feb 2025
Originally published on colonelgustave.com (fr)
D. R.
24 Mar 2025
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Great products

Super produits
Experience from: 12 Feb 2025
Originally published on colonelgustave.com (fr)
V. J.
24 Mar 2025
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My dog loves the kibble

Mon chien adore les croquettes
Experience from: 29 Jan 2025
Originally published on colonelgustave.com (fr)
A. D.
24 Mar 2025
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Everything is going very well so far. I just regret a lack of diversity in the types of kibble offered, but these are already of very good quality.

Tout est très bien jusqu'à présent. Je regrette juste un manque de diversité dans les types de croquettes proposées mais ces dernières sont déjà de très bonne facture.
Experience from: 16 Feb 2025
Originally published on colonelgustave.com (fr)
M. D.
24 Mar 2025
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Practical, easy, and smart.

Pratique, facile et intelligent.
Experience from: 4 Mar 2025
Originally published on colonelgustave.com (fr)
P. R.
23 Mar 2025
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High-quality food, greatly appreciated by my dogs. Good order tracking and OK shipping Thank you for this more local product. Best regards

Nourriture de qualité largement appréciée par mes chiens. Bon suivi de commande et expédition OK Merci pour ce produit plus local. Bien à vous
Experience from: 16 Feb 2025
Originally published on colonelgustave.com (fr)
L. G.
22 Mar 2025
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What a joy to have finally found healthy kibble for my two cats, and it's even a local brand 🤗 The site is easy to use and the subscription system is greatly appreciated, no need to think about it anymore. Delivery is fast. My cats took a little time to adapt but now they love them, they've become super greedy 🤭 One of my cats has digestion problems and since I found this kibble, it's much better. She has regained her energy 🥰 Thank you very much!

Quel bonheur d'avoir enfin trouvé des croquettes saines pour mes deux chats et qui est en plus une marque local 🤗 Le site est facile d'utilisation et le système d'abonnement est très apprécié, plus besoin d'y penser. La livraison est rapide. Mes chats ont eu un petit temps d'adaptation mais maintenant elles en raffolent, elles sont devenues hyper gourmandes 🤭 Un de mes chat à des problèmes de digestion et depuis que j'ai trouvé ces croquettes, ça va beaucoup mieux. Elle a retrouvé la forme 🥰 Un grand merci !!
Experience from: 5 Mar 2025
Originally published on colonelgustave.com (fr)
V. S.
20 Mar 2025
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You are AMAZING, my dogs love your kibble

vous êtes FORMIDABLES mes chiens adorent vos croquettes
Experience from: 29 Jan 2025
Originally published on colonelgustave.com (fr)
P. S.
20 Mar 2025
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Since then our dogs have a magnificent coat. Thank you

Depuis nos chiens ont une magnifique pelage. Merci
Experience from: 6 Feb 2025
Originally published on colonelgustave.com (fr)
M. D.
20 Mar 2025
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100% satisfied with the quality. just compare!

100% satisfaite de la qualité... il suffit de comparer!
Experience from: 6 Feb 2025
Originally published on colonelgustave.com (fr)
N. C.
20 Mar 2025
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Quality kibble, excellent delivery, and responsive customer service

Des croquettes de qualité, une livraison au top et un service client réactif
Experience from: 12 Mar 2025
Originally published on colonelgustave.com (fr)
D. K.
20 Mar 2025
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Perfect, don't change anything! We'll spread the word about you whenever we can!

Parfait, ne changez rien! On fait votre pub dès qu'il y a moyen!
Experience from: 5 Mar 2025
Originally published on colonelgustave.com (fr)
A. V.
20 Mar 2025
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Perfect!

Parfait !
Experience from: 7 Feb 2025
Originally published on colonelgustave.com (fr)
F. /.
20 Mar 2025
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Quality kibble, perfectly organized subscription, perfect customer service

croquettes de qualités abonnement parfaitement organisé service client parfait
Experience from: 11 Mar 2025
Originally published on colonelgustave.com (fr)
A. T.
20 Mar 2025
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Dogs love them… chicken kibble and the snacks 😋

Les chiens adorent… croquettes de poulet et les snacks 😋
Experience from: 5 Mar 2025
Originally published on colonelgustave.com (fr)
J. J.
20 Mar 2025
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Speed and responsiveness in order management, great service, for a product that continues to make someone happy, "Raymond," who has appreciated Colonel Gustave kibble for several years now!

rapidité et reactivité dans la gestion des commandes super service, pour un produit qui continue à faire un heureux "Raymond" qui apprecie les croquettes colonnel Gustave depuis déjà quelques années!
Experience from: 4 Mar 2025
Originally published on colonelgustave.com (fr)
M. M.
20 Mar 2025
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Excellent brand of dog food, very high quality, respectful of the animal and the environment.

Excellente marque de croquettes pour chien, très qualitative, respectueuse de l'animal et de l'environnement.
Experience from: 11 Mar 2025
Originally published on colonelgustave.com (fr)
E. D.
20 Mar 2025
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It's a shame the subscription system is so complicated on the site, and that we don't receive a message beforehand to check that the delivery date is suitable.

Dommage que le système d’abonnement soit si compliqué sur le site, et que l’on ne reçoive pas de message en amont de la commande afin de vérifier que la date de livraison convienne bien.
Experience from: 19 Feb 2025
Originally published on colonelgustave.com (fr)