Customer reviews for ekosport.co.uk

Customer reviews

• 5 / 5 1

  

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  Excellent service once again - thank you.

  Review of 19/09/2019, following an experience of 16/09/2019 by MIA E. *

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• 5 / 5 1

  

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  I'll definitely use them again

  Review of 17/09/2019, following an experience of 06/09/2019 by LOLA E. *

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• 5 / 5 1

  

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  Great service and simple and easy. Communication on every step was reassuring for a person first time using the website and ordering from it. Thank you!

  Review of 13/09/2019, following an experience of 09/09/2019 by KIMBERLY B. *

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• 5 / 5 1

  

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  A reliable company, many thanks. x

  Review of 12/09/2019, following an experience of 09/09/2019 by HARLEY H. *

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• 4 / 5 1

  

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  okok

  Review of 12/09/2019, following an experience of 09/09/2019 by JUSTINE W. *

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• 5 / 5 1

  

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  as expected

  Review of 11/09/2019, following an experience of 06/09/2019 by CHRISTIAN H. *

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• 5 / 5 1

  

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  Excellent service from start to finish.

  Review of 11/09/2019, following an experience of 06/09/2019 by CAROLE W. *

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• 5 / 5 1

  

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  excellent rapid service

  Review of 10/09/2019, following an experience of 23/08/2019 by BETHANY S. *

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• 5 / 5 1

  

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  Very good

  Review of 09/09/2019, following an experience of 05/09/2019 by KIRSTY C. *

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• 5 / 5 1

  

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  Eckosport description and delivery of Lens heated vest has been excellent. The vest is superb. Light comfortable and warm. Easy to use. Love it

  Review of 06/09/2019, following an experience of 03/09/2019 by ALISON P. *

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• 5 / 5 1

  

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  Everything was great! I recommend it!

  Review of 05/09/2019, following an experience of 02/09/2019 by HARRISON G. *

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• 5 / 5 1

  

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  excellent

  Review of 05/09/2019, following an experience of 02/09/2019 by JONATHAN R. *

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• 3 / 5 1

  

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  Could not fault placing an order. Could not fault delivery.On arrival my jacket had white marks on it. I will have to get it cleaned before I can wear it. Dissatisfied with what I received.

  Review of 04/09/2019, following an experience of 01/08/2019 by IMOGEN R. *

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  Answer by ekosport.co.uk

  

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  Dear Mr.Walker, We are really sorry that you received a defective item and are happy to know that we found a suitable agreement. We sincerely apologize for the disagreement. If you have any further queries, please do not hesitate to contact a member of our team. The Ekosport Team

• 5 / 5 1

  

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  It’s a good website but my order has not came on time

  Review of 03/09/2019, following an experience of 30/08/2019 by SONIA C. *

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• 5 / 5 1

  

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  Don't know about the return procedure as no problems.

  Review of 02/09/2019, following an experience of 29/08/2019 by ABIGAIL C. *

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• 5 / 5 1

  

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  A very simple and speedy process from ordering to delivery. Thankyou Ekosport!

  Review of 31/08/2019, following an experience of 27/08/2019 by THERESA D. *

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• 5 / 5 1

  

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  Good price, delivered fairly quickly, definitely use again

  Review of 31/08/2019, following an experience of 27/08/2019 by MAISIE R. *

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• 4 / 5 1

  

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  Very nice Jacket - only comment is that if you are ordering from England it takes over a week to arrive, rather than 48 hrs as on the website. Didn't matter in this instance

  Review of 30/08/2019, following an experience of 12/08/2019 by EVA H. *

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• 5 / 5 1

  

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  The product matches the description and colours shown on the website. I was informed about the progress of the delivery, which arrived exactly when expected. This is a very good children's ski jacket for a good price.

  Review of 30/08/2019, following an experience of 27/08/2019 by ALAN C. *

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• 5 / 5 1

  

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  Delighted with my new running shoes. Would be even more delighted if the field for 'title' when entering personal details included more than 'Mr' and 'Mrs'. Really? In 2019? But Thank you for everything else.

  Review of 30/08/2019, following an experience of 22/08/2019 by FIONA O. *

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• 5 / 5 1

  

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  Ekosport seem excellent. Skis delivered on time, as promised. Prices seem as good as you can get. Response to queries has also been excellent.

  Review of 29/08/2019, following an experience of 26/08/2019 by LEWIS G. *

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• 2 / 5 1

  

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  The order is so late and there's no communication I'm very unhappy

  Review of 27/08/2019, following an experience of 24/07/2019 by CANDICE S. *

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  Answer by ekosport.co.uk

  

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  Hello, You received your parcel in 3 business days, as mentioned on the website for the eco-home delivery with DPD. We are sorry to learn that DPD respected the delivery time and it took so long to deliver your parcel. We also have the Express delivery option with UPS which takes only 48 hours. If you have any further queries, please do not hesitate to contact a member of our team. Kind regards. The Ekosport team

  Answer by Candice S

  

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  It had a huge clock saying order to to receive by Friday. Not Monday. Also didn't say I have to pay extra to receive that. Don't worry as I'm never ordering again From you, a company very rude and abrupt. My glasses are not as described and you a telling me technical lies about my product. I have sent you julbo specifications and they are not in line with your lies. Awful company.

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• 5 / 5 1

  

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  Could not of been happier. Delivery man was brilliant

  Review of 23/08/2019, following an experience of 20/08/2019 by KELLY R. *

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• 5 / 5 1

  

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  I love ordering through Ekosport. Great communication, great prices on quality products.

  Review of 23/08/2019, following an experience of 20/08/2019 by LINDSAY K. *

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• 5 / 5 1

  

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  Well im still awaiting my delivery so how can i wrote a review its been over the time limit i was given and i needed it for a weekend away with my kids i won't order from this website again!!!

  Review of 22/08/2019, following an experience of 19/08/2019 by VANESSA G. *

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• 5 / 5 1

  

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  Bought skis and bindings which should’ve been fitted but arrived separately. I had them fitted locally and Ekosport paid for this. Delivery was prompt and all communications dealt with speedily. Very happy with the service overall. Will definitely use again.

  Review of 22/08/2019, following an experience of 25/07/2019 by ASHLEY M. *

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• 5 / 5 1

  

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  very good experience overall!

  Review of 21/08/2019, following an experience of 16/08/2019 by AARON F. *

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• 4 / 5 1

  

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  Great boots but I am not sure they will be wide enough.

  Review of 15/08/2019, following an experience of 12/08/2019 by LOLA H. *

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• 5 / 5 1

  

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  Very good experience

  Review of 15/08/2019, following an experience of 12/08/2019 by KYLE P. *

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• 5 / 5 1

  

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  Good quality product at a very good price. I will use again.

  Review of 13/08/2019, following an experience of 06/08/2019 by GRAHAM C. *

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• 5 / 5 1

  

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  Great service, item arrived couple of days later than expected, not a problem for me, informed all the way regarding delivery. Customer service really helpful.

  Review of 13/08/2019, following an experience of 24/07/2019 by CONNOR C. *

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• 5 / 5 1

  

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  Great company to use.

  Review of 12/08/2019, following an experience of 08/08/2019 by CHARLES C. *

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• 5 / 5 1

  

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  Very happy with service and delivery time.

  Review of 11/08/2019, following an experience of 24/07/2019 by CHRISTOPHER W. *

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• 5 / 5 1

  

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  Really fast. Good service

  Review of 10/08/2019, following an experience of 07/08/2019 by CHARLES R. *

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• 5 / 5 1

  

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  The service was very efficient

  Review of 10/08/2019, following an experience of 07/08/2019 by RILEY E. *

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• 5 / 5 1

  

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  Amazing

  Review of 09/08/2019, following an experience of 05/08/2019 by JACKSON C. *

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• 5 / 5 1

  

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  Service was great, pricing is fair and delivery is quick..👌

  Review of 09/08/2019, following an experience of 06/08/2019 by COLIN P. *

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• 5 / 5 1

  

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  Great looking coat!

  Review of 08/08/2019, following an experience of 05/08/2019 by JADE W. *

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• 5 / 5 1

  

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  Got a super good deal on a jacket. A genuine product. I was a bit worried it was a fake considering the low price. Delivery was on time. Took only 3 days from France to the UK. No problems at all. Full tracking throughout. No problems at all. I might be a new returning customer. Although, free shipping would have been really nice, considering how much I have spent.

  Review of 08/08/2019, following an experience of 05/08/2019 by FINLEY T. *

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• 4 / 5 1

  

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  The product is very good and the delivery worked well, so I am happy with my first purchase experience.

  Review of 08/08/2019, following an experience of 19/07/2019 by WILL C. *

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• 5 / 5 1

  

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  Because of the cost of shipping, buying from the website is only justifiable if there are special offers or discounts or you buy many items otherwise it is cheaper to use UK websites

  Review of 08/08/2019, following an experience of 23/07/2019 by REECE K. *

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• 5 / 5 1

  

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  very satisfied

  Review of 07/08/2019, following an experience of 02/08/2019 by FIONA G. *

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• 5 / 5 1

  

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  the return procedure is easy

  Review of 06/08/2019, following an experience of 09/07/2019 by ETHAN G. *

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• 5 / 5 1

  

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  Easy to order and prompt delivery

  Review of 05/08/2019, following an experience of 26/07/2019 by FREDDIE B. *

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• 5 / 5 1

  

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  No problems, quick delivery.

  Review of 05/08/2019, following an experience of 30/07/2019 by DAVE W. *

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• 5 / 5 1

  

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  All well

  Review of 01/08/2019, following an experience of 29/07/2019 by CAROLE W. *

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• 5 / 5 1

  

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  Over the moon with the pack. Easy to Order with quick hassle delivery. 10 out of 10

  Review of 31/07/2019, following an experience of 26/07/2019 by DAVE A. *

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• 5 / 5 1

  

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  Excellent products and prices!! Very fast shipping!!

  Review of 28/07/2019, following an experience of 25/07/2019 by TARA R. *

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• 5 / 5 1

  

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  After reading some of the other reviews I was a little reluctant to order but I really didn't need to be concerned. My order was delivered within 3 days and I'm extremely happy with my purchase

  Review of 27/07/2019, following an experience of 22/07/2019 by BETHANY M. *

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• 5 / 5 1

  

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  Excellent service, item arrived on time and competitively priced.

  Review of 26/07/2019, following an experience of 22/07/2019 by PHILIP K. *

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• 5 / 5 1

  

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  excellent efficient service Item arrived on time, goods as described and competitive price

  Review of 25/07/2019, following an experience of 02/07/2019 by ETHAN R. *

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• 5 / 5 1

  

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  Excellent service can't fault ekosport

  Review of 25/07/2019, following an experience of 22/07/2019 by SABRINA K. *

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• 5 / 5 1

  

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  Nice and easy although registering was a bit convoluted.

  Review of 24/07/2019, following an experience of 05/07/2019 by SIENNA M. *

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• 5 / 5 1

  

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  Perfect in my experience. I will be using again and will recommend to friends and family

  Review of 22/07/2019, following an experience of 18/07/2019 by ALICE H. *

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• 5 / 5 1

  

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  Amazing experience!!

  Review of 20/07/2019, following an experience of 15/07/2019 by WILL C. *

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• 5 / 5 1

  

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  All v efficient. Didn’t use helpdesk or returns

  Review of 19/07/2019, following an experience of 16/07/2019 by JUSTINE T. *

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• 5 / 5 1

  

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  Excellent shoes & delivery

  Review of 15/07/2019, following an experience of 27/06/2019 by BETH S. *

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• 5 / 5 1

  

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  One of the best purchases online i’ve Ever did. Reliable seller, efficient, fast, quality of product and packaging, communication. 10 out of 10. Thank you

  Review of 12/07/2019, following an experience of 08/07/2019 by KARLIE G. *

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• 5 / 5 1

  

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  Good value for the product choice. The courier was efficient and product arrived within specified 1hr window.

  Review of 11/07/2019, following an experience of 08/07/2019 by WILL W. *

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• 5 / 5 1

  

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  I ordered from the UK, and I would strongly recommend this company to anyone in any country. The product is first class, very quick delivery. I will certainly use them again

  Review of 11/07/2019, following an experience of 08/07/2019 by DAVID R. *

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• 5 / 5 1

  

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  Great service all round.

  Review of 11/07/2019, following an experience of 08/07/2019 by ADRIAN K. *

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• 5 / 5 1

  

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  Delivery held up in strikes in France otherwise good service

  Review of 11/07/2019, following an experience of 07/05/2019 by HOLLIE B. *

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• 5 / 5 1

  

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  Fast delivery, spot on!

  Review of 05/07/2019, following an experience of 26/06/2019 by JACKSON E. *

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• 5 / 5 1

  

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  Patagonia size reference guide is way too large.

  Review of 05/07/2019, following an experience of 27/06/2019 by MOHAMMED L. *

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• 5 / 5 1

  

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  Outstanding product quality and service, really happy.

  Review of 04/07/2019, following an experience of 01/07/2019 by ANNA C. *

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• 5 / 5 1

  

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  £100 cheaper than anywhere else.

  Review of 02/07/2019, following an experience of 28/06/2019 by SIENNA C. *

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• 5 / 5 1

  

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  Speedy delivery and competitive prices.

  Review of 01/07/2019, following an experience of 27/06/2019 by ANDREW C. *

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• 5 / 5 1

  

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  Excellent value and service

  Review of 01/07/2019, following an experience of 12/06/2019 by HELENA C. *

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• 5 / 5 1

  

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  Good prices and good service

  Review of 01/07/2019, following an experience of 26/06/2019 by HELEN M. *

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• 5 / 5 1

  

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  Asking people to enter at least 4 characters is stupid!!! If I wasn't very happy, I would have abandoned the review all together

  Review of 29/06/2019, following an experience of 25/06/2019 by OLIVER T. *

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• 1 / 5 1

  

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  19 days since they said they were dispatched and still no sign of my skis, and the tracking saying they are waiting to receive the skis.

  Review of 28/06/2019, following an experience of 10/05/2019 by SALLY B. *

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  Answer by ekosport.co.uk

  

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  Dear Mr.Martin, We are really sorry that your parcel came back to us the first time, even the Post does not know why. We sent it back again and it already arrived in UK last Friday and should be out for delivery any time soon now. We sincerely apologize for the disagreement and the delay. If you have any further queries, please do not hesitate to contact a member of our team. Kind regards The Ekosport Team

• 5 / 5 1

  

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  fast efficient international delivery. Product as ordered at great price

  Review of 24/06/2019, following an experience of 20/06/2019 by WENDY W. *

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• 5 / 5 1

  

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  Great deal and super snug sleeping bag - you have gifted me better nights' sleep in the future - thank you!

  Review of 23/06/2019, following an experience of 17/06/2019 by SEAN P. *

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• 5 / 5 1

  

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  Read some bad reviews, especially from buyers in the UK. Ordered some Oakley glasses and they arrived within a few days. Much cheaper than buying in the UK and no customs issues. I would definitely recommend Ekosport from my experience.

  Review of 22/06/2019, following an experience of 20/05/2019 by SONIA R. *

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• 5 / 5 1

  

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  Very happy with all aspects of my purchase (Raidlight Responsiv 3L vest). Great value (£20 cheaper than any other site). Delivery via DPD was spot on. Based on my own experience I'd definitely revisit your site in the future. Thank you! - Mark.

  Review of 20/06/2019, following an experience of 17/06/2019 by CHARLOTTE J. *

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• 5 / 5 1

  

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  I needed a tent that was expensive in the UK, Ekosport had the tent at a great price and delivered super fast.....

  Review of 20/06/2019, following an experience of 17/06/2019 by LOGAN P. *

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• 5 / 5 1

  

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  Very good

  Review of 17/06/2019, following an experience of 11/06/2019 by LILLY H. *

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• 5 / 5 1

  

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  Great Service

  Review of 16/06/2019, following an experience of 11/06/2019 by CHRIS M. *

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• 5 / 5 1

  

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  Was delivered very quickly

  Review of 15/06/2019, following an experience of 11/06/2019 by DAISY M. *

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• 5 / 5 1

  

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  I bought a Patagonia down jacket for the purpose of hiking: I have yet to put it to the test in this sense, as the parcel only arrived a few days ago and my trip is not for another few weeks. Otherwise, it is extremely light and seems very warm. Very pleased with the purchase!

  Review of 15/06/2019, following an experience of 11/06/2019 by TONY P. *

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• 5 / 5 1

  

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  I was a little hesitant to order from Ekosport after reading some of the reviews but I am very pleased I chose to order anyway, I was kept informed of the progress of my order and it arrived very quickly -quicker than expected. Really pleased with my shoes too!

  Review of 11/06/2019, following an experience of 24/05/2019 by JOSHUA F. *

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• 5 / 5 1

  

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  Easy purchase. Delivery charge higher than others but had stock of requested item where others didn't in the UK

  Review of 11/06/2019, following an experience of 05/06/2019 by FRANCESCA K. *

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• 5 / 5 1

  

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  Good value. Postage charge high for purchases less than £250 - has stopped me ordering other items.

  Review of 11/06/2019, following an experience of 16/05/2019 by THEO W. *

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• 5 / 5 1

  

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  Review of 10/06/2019, following an experience of 26/02/2019 by ANONYMOUS A. *

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• 3 / 5 1

  

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  I Purchased a snowboard from this site and a day or so after I saw a lot of negative reviews regarding how long it took to get from the product and horror stories of months going by without getting it. Fearing the worst I prepared myself for it to take ages and for the customer service to be terrible. However, I bought my snowboard from the UK on the Tuesday and received mine by the saturday morning. Bearing in mind it came from France it didn't take long at all. The board is great in great condition, though the packaging was pretty poor. no bubble warp or anything to protect it. So in conclusion I am pretty happy with everything but it seems a lot of people have had bad experiences with this company so use with caution.

  Review of 10/06/2019, following an experience of 07/05/2019 by JAYDEN T. *

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• 5 / 5 1

  

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  Despite indicating a delivery of 3rd or 4th May the package finally arrived in a battered box on 7th May. We had already left for our holiday so the mountain sunglasses we ordered will have to wait for our next trip. In a world of 2 and 3 day delivery this was rubbish. Will never use them again and I suggest you don’t.

  Review of 09/06/2019, following an experience of 30/04/2019 by DEAN H. *

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• 5 / 5 1

  

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  If you charge £9.00 delivery , it should arrive quicker than five days - very disappointed

  Review of 08/06/2019, following an experience of 05/06/2019 by JOEL K. *

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• 5 / 5 1

  

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  Very good service, have to get the bindings fitted yet, but so far so good!!

  Review of 07/06/2019, following an experience of 04/06/2019 by KARLIE C. *

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• 5 / 5 1

  

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  Perfect

  Review of 06/06/2019, following an experience of 03/06/2019 by DANIEL W. *

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• 5 / 5 1

  

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  I cannot comment on the skis themselves since I won’t be able to use them until my next ski holiday but the delivery was very quick an efficient. They arrived within 3 days or purchasing. Very happy.

  Review of 06/06/2019, following an experience of 03/06/2019 by DOMINIC A. *

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• 5 / 5 1

  

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  I am pleased

  Review of 03/06/2019, following an experience of 31/05/2019 by AMANDA E. *

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• 5 / 5 1

  

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  Excellent service, got exactly what I ordered, in the time scale chosen, and at a brilliant price. I will recommend and use your company again.

  Review of 03/06/2019, following an experience of 31/05/2019 by FRED S. *

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• 5 / 5 1

  

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  Good quality product

  Review of 01/06/2019, following an experience of 28/05/2019 by JAMES G. *

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• 5 / 5 1

  

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  Great

  Review of 30/05/2019, following an experience of 27/05/2019 by KAREN W. *

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• 5 / 5 1

  

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  Great product, exactly as described, fast deliver

  Review of 30/05/2019, following an experience of 27/05/2019 by ARTHUR K. *

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• 5 / 5 1

  

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  Good selection, easy to compare products. Speedy delivery and well packed.

  Review of 30/05/2019, following an experience of 27/05/2019 by JIM E. *

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• 5 / 5 1

  

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  New ski boots were as described and delivered from France within four days of ordering.

  Review of 28/05/2019, following an experience of 20/05/2019 by GORDON L. *

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• 5 / 5 1

  

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  Fabulous

  Review of 27/05/2019, following an experience of 22/05/2019 by KEVIN H. *

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• 5 / 5 1

  

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  I would highly recommend Ekosport. They always have a large selection of gear, and they more often than not, have the lowest prices or money off vouchers available to use. The gear is always in perfect condition. A company I can trust that I'm getting the best gear available on the market. When shopping online for outdoor gear, Ekosport is always the 1st site I check because they almost always have what I'm looking for in stock.

  Review of 26/05/2019, following an experience of 23/05/2019 by DALE T. *

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• 5 / 5 1

  

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  Although delivery was expensive, the price of the item was competitive which softened the blow ! And it was coming from near the French Alps! Great service. Thanks so much!

  Review of 25/05/2019, following an experience of 20/05/2019 by KEVIN C. *

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Reviews displayed in chronological order