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A. A.
17 Aug 2021
Verified reviewThe website is clear and easy to understand, and the overseas shipping is very fast and convenient. It is a great overseas shopping experience, and I will want to buy again.
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A. A.
17 Aug 2021
Verified reviewThe website is well done and the order process great. Nevertheless, the care when It comes to packing is close to 0. I ordered an expensive vase and it was just in the box as is, no protection, nothing. The vase obviously arrived broken, I asked to get another one and insisted to have a better packaging. Again, arrived with only a little piece of bubble wrap but in the bottom of the packaging.. so, it's useless. I'm quite puzzled by the service and the sense of care when it comes to customer experience and satisfaction. The online CS is responsive but give half baked answer. So overall the products sold are great but the entire process and e-commerce experience is bad.
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A. A.
17 Aug 2021
Verified reviewVery happy with my order!
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A. A.
12 Aug 2021
Verified reviewLovely collection of items. The order process from the site was smooth but I didn't realize the calibration of sizing for Ulla Johnson was quite small. The large was only a US size 6 and there were several different sizing guides on the site. Unfortunately I checked the wrong one. The dress arrived too small so I had to send it back. The return and refund process was explained in the inserts with my shipment but I was never able to get the return authorization number that you need from the website (kept showing errors even after trying on different devices) and the customer service team had to send it to me manually after a week. Hoping the credit back to my card will not take a very long time- the item was just sent back so have not received it yet.
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A. A.
12 Aug 2021
Verified reviewamazing service
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A. A.
12 Aug 2021
Verified reviewNavigating the site is simple, delivery is always quick. They curate their product nicely and customer service is quick to respond and pleasant to work with.
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A. A.
12 Aug 2021
Verified reviewSmallable has been a wonderful experience - excellent website, immediate confirmation of order and customer service contact. I ordered products to be delivered to Canada and was amazed at the speed of delivery. They were also true to their word and refunded all duties on presentation of my invoice. I will certainly shop with them again. Excellent Service!
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A. A.
12 Aug 2021
Verified reviewChronopost in late...
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A. A.
12 Aug 2021
Verified reviewFirst time ordering from France. The site asked for secure information to process an oversees payment, but other than that great product (my husband is keeping it for me for my birthday) and the shipping was excellent!!!
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A. A.
12 Aug 2021
Verified reviewThe box that contained my order was very damaged, and as if it was opened and closed again. One of the small foldable crates seemed used. The color of the crate in certain places was faded. It was also bent. I was very dissapointed since it was my first time ordering from your website.
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A. A.
11 Aug 2021
Verified reviewVery good eshop. With many nice products. I would like to see more products in the outlet section.
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A. A.
11 Aug 2021
Verified reviewItems shipped quickly. The inside packaging of the box would be my only issue--should have been better packed for international shipping. BUT, the items arrived in tact, no issues. Both of my children LOVE their bed canopies. I'll gladly order from Smallable again (probably many times over -- great selection of items that are harder to find in the States)!
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A. A.
10 Aug 2021
Verified reviewvery good, as always
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A. A.
10 Aug 2021
Verified reviewno problems at all- they delivered as asked !
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A. A.
10 Aug 2021
Verified reviewThe delivery of my items was really fast, and they gave me a cute totebag for free. Absolutely recommend this website!
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A. A.
9 Aug 2021
Verified reviewCustomer service was poor and extremely delayed.
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A. A.
9 Aug 2021
Verified reviewBeautiful clothes and top quality
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A. A.
8 Aug 2021
Verified reviewMy package was delivered with a long delay, there was no need for it anymore. I sent twice request email and no one responded at all. Therefore, for the customer service 1 out 5.
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A. A.
8 Aug 2021
Verified reviewDear Smallable My order arrived all broken and very very late. How can you quickly resolve this situation?
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A. A.
5 Aug 2021
Verified reviewcame quickly, everything in order
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