skimium.co.uk

Customer reviews for skimium.co.uk

4.7 / 5 1

Calculated from 683 reviews obtained over the last 12 months

789 reviews since 03/02/2023

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Information skimium.co.uk

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  • Company

    SKI BREAK

  • Description

    SKIMIUM, partner of DECATHLON: online hire of skiing equipment ➤ Up to 50% discount all year round.

  • Address

    1160, avenue Joseph Thoret 74190 Passy Mont Blanc

  • Website

    https://www.skimium.co.uk/

  • Category

    Other

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Customer reviews

  • 5 / 5 1
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    Great experience. Fast, friendly and professional service. Highly recommend.

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  • 5 / 5 1
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    Perfect service, very nice and welcoming team!

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  • 5 / 5 1
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    A welcoming, helpful fun experience

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  • 5 / 5 1
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    Very helpful

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy, efficient, quick and staff were very polite and helpful. Great service - thank you.

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  • 5 / 5 1
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    Friendly, professional, super quick, best ski rental I’ve ever had. I will definitely come back

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  • 5 / 5 1
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    Excellent service

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  • 4 / 5 1
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    Friendly and very helpful, although the boots I hired were wet and very smelly!

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  • 5 / 5 1
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    Great service and really good value. This is our second time using Meda Sports in Thollon-Les-Memises and the team there are fantastic!

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  • 4 / 5 1
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    Joachin was very helpful and friendly

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  • 5 / 5 1
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    Staff and equipment are excellent

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  • 5 / 5 1
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    Very friendly efficient staff

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  • 5 / 5 1
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    Easy to book online and collect in store. We needed to change gear midway though our trip which was not a problem at all. Very good service & friendly staff with plenty of choice.

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  • 5 / 5 1
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    Excellent efficient service, good quality up to date equipment and great value / prices

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  • 5 / 5 1
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    Speedy and excellent. Julian was brilliant and offered endless help with boot fittings.

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  • 5 / 5 1
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    Very friendly and super helpful.

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  • 5 / 5 1
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    The team is amazingly efficient and super friendly

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  • 5 / 5 1
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    Great shop. Really good equipment and friendly staff.

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  • 5 / 5 1
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    Great service, good value and very efficient.

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  • 5 / 5 1
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    So kind and accommodating

    Review of , following an experience of by

  • 5 / 5 1
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    Good equipment, hired a ski locker from the shop but the boot heater was never on.

    Review of , following an experience of by

  • 5 / 5 1
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    Bertrand & colleagues in Morzine were extremely friendly & efficient. The equipment was high quality & well fitted. Very comfy ski boots! Service was immediate.

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  • 5 / 5 1
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    Always excellent service

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  • 5 / 5 1
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    Excellent service, from booking (great app, easy to use) to in-store help and support.

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  • 5 / 5 1
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    Staff was nice and the equipment was in good condition

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  • 4 / 5 1
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    Only one member of staff in store- had to wait 10 mins to return skis

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  • 5 / 5 1
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    Really friendly and expert service!

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  • 5 / 5 1
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    Very professional, friendly and helpful. Fast service and good quality equipment.

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  • 5 / 5 1
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    Very friendly, professional and fast.

    Review of , following an experience of by

  • 5 / 5 1
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    Pleasant and helpful. Good boots and skis.

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  • 5 / 5 1
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    Great store in Les gets

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  • 5 / 5 1
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    Sandra (store owner) is both very knowledgeable & helpful.

    Review of , following an experience of by

  • 3 / 5 1
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    The member of staff who served us was offhand. The other staff were better. We have used the same ski hire for 4 years. Usually it is v v good.

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  • 5 / 5 1
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    Very helpful staff

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  • 5 / 5 1
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    Excellent srevice.

    Review of , following an experience of by

  • 5 / 5 1
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    We arrived at the shop only 10 minutes before it closed (our journey from the airport was disrupted) but the man who served us was still welcoming and unhurried.

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  • 5 / 5 1
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    Very nice experience! Great price

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  • 5 / 5 1
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    Very helpful and friendly staff

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    The guy who served us was super helpful and even spotted the board needed grinding down a bit more before letting us take it away. Gear was all well maintained and staff were lovely.

    Review of , following an experience of by

  • 3 / 5 1
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    Good and friendly service in store but I was hoping your policy would be more flexible in providing me with some money back for only taking the skis for 2 days instead of 4 (as I had prepaid for 4 but plans had changed). I'm unlikely to book online again due to this inflexibility as I paid a lot more money that I should have.

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  • 5 / 5 1
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    Excellent knowledge and very welcoming, friendly and helpful.

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  • 5 / 5 1
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    Great service ski and boots all ready

    Review of , following an experience of by

  • 5 / 5 1
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    Friendly helpful staff

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  • 3 / 5 1
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    None of the equipment advertised on the website was available despite requesting it weeks in advance. We had to make do with equipment is cheaper packages than what we had paid for due to limited availability. I have requested a part refund in store but still awaiting any progress on this.

    Review of , following an experience of by

  • 5 / 5 1
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    Friendly professional staff.

    Review of , following an experience of by

  • 4 / 5 1
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    Store service was great, with pleasant staff who were attentative and friendly. Experience was let down by the quality of the skis we hired. They looked old and not what I expected from the most premium of packages.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Great service

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  • 4 / 5 1
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    My skis were a bit old and tatty, my friend's skis seemed ok. The shop was busy. I always enter shoe size height and weight but The fitting always seems to happen on the fly. I am never convinced that paying for the more expensive packages makes much difference but there is no way to know.The final stage of the process involved me handing my voucher to the boss. He looked at it and shook his head and said, "you should have given this to me earlier". All that said, I did look at the cost of ski hire in some other local shops and the prices seemed to be considerably higher

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  • 5 / 5 1
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    Exceptional experience with a really good price, couldn't recommend more

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  • 5 / 5 1
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    Many thanks!

    Review of , following an experience of by

  • 5 / 5 1
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    good service and good equipment

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  • 5 / 5 1
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    Really helpful, friendly team. Couldn't do enough for us. Equipment was great too. Definitely recommend.

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  • 5 / 5 1
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    Always friendly and efficient.

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  • 5 / 5 1
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    Excellent, helpful, friendly Very up to date staff and equipment Absolutely no complaint!!! On the slopes. Have used them before and will use them again. Thank you

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  • 5 / 5 1
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    Very helpful

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  • 5 / 5 1
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    It was great to have the skies ready and waiting when I arrived. In and out in under 5 minutes!

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  • 5 / 5 1
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    Excellent service. I was able to pick up the equipment the afternoon before my rental period started which was very convenient. After the first day I was able to switch the skis out to a different type that suited the conditions and my skiing style better.

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  • 5 / 5 1
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    Local store was great; only thing is if you book through the Skimium platform, it's hard to get any refunds eg for illness, etc.

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  • 5 / 5 1
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    Good efficient service

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  • 5 / 5 1
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    Great service. Very efficient, knowledgeable and friendly

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  • 5 / 5 1
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    Perfect and helpful as always

    Review of , following an experience of by

  • 5 / 5 1
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    Helpful, friendly and very efficient. Needed a bit of equipment adjustment after my first day skiing, which wasn’t a problem and involved some friendly chat, a joke and advice. Excellent staff.

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  • 5 / 5 1
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    A friendly team very well organised and great communication

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  • 5 / 5 1
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    Nice and helpful staff.

    Review of , following an experience of by

  • 5 / 5 1
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    Great service. After a days skiing I wanted to change my skis and the guys switched them to a better grade with no questions or charge. Thanks for helping me improve

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  • 5 / 5 1
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    Booking online was easy. Location was convinient for the lifts and staff were helpful, efficient and knew their stuff.

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  • 5 / 5 1
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    Everything was prepared for us and we were assisted with very attentive members of the team. Thank you.

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  • 5 / 5 1
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    Excellent friendly service

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  • 5 / 5 1
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    no i dont

    Review of , following an experience of by

  • 5 / 5 1
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    Friendly staff. Good skis. I was able to return my skis to an alternative Skimium shop than the one I hired from which was v convenient.

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  • 5 / 5 1
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    Good experience, pick up was easy and staff friendly

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  • 5 / 5 1
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    Excellent service. Very friendly staff.

    Review of , following an experience of by

  • 3 / 5 1
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    I did not get the skies that was pictured on the webside. When I told the man behind the desk, he said it was does I have ordered, but it was not. The skies I got was a lot lower quality than them I ordered

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Have used them for 5 years and always reliable. Staff are friendly and helpful Location next to slopes is first class

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  • 4 / 5 1
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    Good prices, convenient location and all the personnel were really helpful. I had to change my boots after the first day and my sons ski brake broke. Both issues were sorted out with no fuss

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  • 4 / 5 1
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    Ski's were ready for collection as we pre-ordered, and boots were well selected. Very helpful staff

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  • 3 / 5 1
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    We were a group of 9, 8 people had problems with their kit. Really poor quality - will not use again.

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  • 5 / 5 1
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    Superb

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  • 5 / 5 1
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    The rental was seamless. This is our second year to use Skimium/Simmond Foret, they were great both times for our whole family.

    Review of , following an experience of by

  • 4 / 5 1
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    Go upstairs for paperwork and then downstairs for skis system a little odd - and not flagged in advance, so I queued theee times. Once in ski queue (to be told to go upstairs), then upstairs (for paperwork) and then back to the back of the ski queue.

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  • 5 / 5 1
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    Excellent service as always and 2 great sets of skis - exactly as requested. Thanks to everyone at the store for a fantastic service!

    Review of , following an experience of by

  • 5 / 5 1
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    The service was polite, efficient and my ski and boot hire were some of the best I have used. There was no one else in the shop when I arrived (Saturday Midday), I was in and out within five minutes! The person that served me confirmed all my booking details and even double checked if I was happy with my choice and gave me the option to alter it. I very good experience, can highly recommend Skimium for ski hire. I will use again should I return to Morzine.

    Review of , following an experience of by

  • 5 / 5 1
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    Online order system very slick. Efficient service. Really good pair of skis.

    Review of , following an experience of by

  • 5 / 5 1
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    good

    Review of , following an experience of by

  • 5 / 5 1
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    Always good service fly in late Sat night ski hire always ready for 8am collection straight up into Brevant brilliant service finished skiing of Thursday at 5.30pm back to the hire shop handed back the skis into the bar for 6pm can’t beat the shop and service plus discount when you book online two months prior to rental keep rocking SKIMUM CHAM ❤️❤️

    Review of , following an experience of by

  • 4 / 5 1
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    Service is good but the skis are not latest range as per what you think you're paying for

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  • 5 / 5 1
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    Very good equipment and service. Recommended.

    Review of , following an experience of by

  • 3 / 5 1
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    I have used this company for 14years but this is now the last time. Ski’s were really poor wuality. Badly maintained and edges dreadful for the ski conditions. This company need to care about the relationship between well mairained ski’s and safety on the slope.

    Review of , following an experience of by

  • 5 / 5 1
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    Peclet is a small shop with less equipment than the others. There was no queue unlike Skiset next door. I pre booked and no problems picking up, i just felt that the skis we had were not the standard that I had booked

    Review of , following an experience of by

  • 5 / 5 1
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    We always hire our equipment from Ski Flash in St Jean D'Aulps - great, swift service and the equipment is always up to date and in great condition. Highly recommended!

    Review of , following an experience of by

  • 5 / 5 1
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    Very helpful and friendly staff. The skis they recommend were perfect for the conditions of the ski slopes. We will definitely hire equipment from them again

    Review of , following an experience of by

  • 5 / 5 1
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    Great service, efficient and very well run store. I'd recommend this outlet to anyone visiting St.Gervais.

    Review of , following an experience of by

  • 5 / 5 1
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    Very good

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent equipment and service. Easy

    Review of , following an experience of by

  • 5 / 5 1
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    It was absolutely amazing! Everyone was so welcoming and helpful. I would highly recommend Skimium Megève!

    Review of , following an experience of by

  • 5 / 5 1
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    Friendly and very helpful

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Fast and friendly service at pickup & drop-off. Very responsive to my email inquiry.

    Review of , following an experience of by

  • 4 / 5 1
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    I had to wait a very long time even though I had a prebooking and prepaid

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  • 5 / 5 1
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    Overall - great experience - i am a return hirer at the Argentiere Sanglard shop for a few years and service has always very good and quality equipment at competitive price is always offered. Well organised as my ski pack (and all others) was ready in advance and issued immediately, and there is plenty of staff to minimise customer wait even when busy. The choice to hire ski lockers is really good, so we can walk back to accommodation in comfort. Shop situation is very close to ski lift and is short walk in the morning - if snow cover is good, then it is possible to ski back to the shop. Anything to minimise walking in ski boots is good- and Sanglard shop /Skimium

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  • 5 / 5 1
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    Very friendly and fast service

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    Extremely efficient and welcoming

    Review of , following an experience of by

  • 5 / 5 1
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    Good selection of equipment, the skis also seemed new and good quality

    Review of , following an experience of by

  • 5 / 5 1
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    They were great! Offered locker services free of charge. Were very nice and professional

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  • 5 / 5 1
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    Very nice and helpful

    Review of , following an experience of by

  • 5 / 5 1
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    Sanglard is an exceptional centre of excellence, I've been buying boots there for 15 years and I'll continue to go there until I run out of steam.

    Review of , following an experience of by

  • 5 / 5 1
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    Lovely friendly staff there to help

    Review of , following an experience of by

  • 5 / 5 1
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    We rented skis from Skimium at Peclet ski service in Val Thorens. We were really satisfied with this service, it was very quick and easy to both rent and return the skis and also swap skis during the week for snowboards for only a minimal charge. Also got a great group offer on the skis with all the discounts offered online by Skimium. I highly recommend and will we using this service again upon returning to Val Thorens.

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  • 5 / 5 1
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    Very helpful especially with the kids

    Review of , following an experience of by

  • 5 / 5 1
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    Brilliant service - very knowledgeable staff

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Professional and friendly team. There were no problems with the hire and the return. Also good advice on hiring the equipment, as they suited my level of skiing.

    Review of , following an experience of by

  • 5 / 5 1
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    Very friendly

    Review of , following an experience of by

  • 5 / 5 1
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    The staff were all amazing! Couldn’t have been more helpful- they even helped us get our boots on and off! Highly recommend!

    Review of , following an experience of by

  • 4 / 5 1
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    It would have been good to be explained the type of skis allocated to us and also the choice of other skis available in the same category.

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  • 5 / 5 1
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    very good service. they have change for me from snowboard to skis 2-3 times - no charge

    Review of , following an experience of by

  • 5 / 5 1
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    Great service and gear

    Review of , following an experience of by

  • 2 / 5 1
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    The service was mediocre and the employees appeared arrogant and inattentive. They sent us out of the shop without adjusting the size of the bindings to the boots and without adjusting to the correct weight. There were only one other couple in the store than us -so it shouldn’t be hard to deliver a more appealing service.

    Review of , following an experience of by

    Answer by skimium.co.uk
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    Hello Jonas I'm sorry to hear about your disappointing experience with our service. Your feedback is important to us, and I sincerely apologize for any inconvenience We understand the importance of properly fitted equipment, and I assure you that we take this matter seriously. We appreciate your honesty and the opportunity to improve our services. If you have any additional details or specific information about your visit, it would be helpful for us to address the issue more effectively. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much-improved experience in the future.

    Answer by Jonas H
    Flag

    Hi Skimium I think my initail feedback well covers the experience we had. Thanks for your kind reply. Br Jonas

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  • 5 / 5 1
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    Patient and cheerful.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent service, high quality equipment, reasonable price.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent service from Bertrand and the staff as usual.

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  • 5 / 5 1
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    None

    Review of , following an experience of by

  • 5 / 5 1
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    Really helpful staff

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  • 5 / 5 1
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    Very helpful

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  • 5 / 5 1
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    Perfekt

    Review of , following an experience of by

  • 5 / 5 1
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    Helmet hurt after wearing, quickly exchanged for a better fitting one. No quibbles.

    Review of , following an experience of by

  • 5 / 5 1
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    The whole process from booking online to getting our equipment in store was extremely painless. The guys in the shop couldn’t have been more helpful and we were in and out in less than 20 minutes - I would thoroughly recommend skimium

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  • 5 / 5 1
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    Great service

    Review of , following an experience of by

  • 5 / 5 1
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    Fast efficient service

    Review of , following an experience of by

  • 5 / 5 1
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    Good service

    Review of , following an experience of by

  • 5 / 5 1
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    All very smooth and easy Team in Les contamines were very helpful

    Review of , following an experience of by

  • 5 / 5 1
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    Great friendly team and top equipment

    Review of , following an experience of by

  • 4 / 5 1
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    Excellant service from La Tania Was expecting longer skis but the girl suggested a shorter type with good edges as not skied this year. Glad I took her advice as skis were excellent and I kept them all week

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent service from Nerey Glisse. We have hired from same place for last 7 years and I wouldn’t use anywhere else. Always a premium service with a smile.

    Review of , following an experience of by

  • 2 / 5 1
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    I rented the top level equipment. The boots were mid level at best and smelled sweaty. The service was good. I wanted a stiff boot and all mountain ski to go off piste. The equipment was not quite right

    Review of , following an experience of by

    Answer by skimium.co.uk
    Flag

    Hello and thank you for your feedback. We always prepare the shoes during the morning of the day before the first day of booking. Customers can collect their equipment from 3pm onwards, so the shoes are dry in plenty of time. We also disinfect all shoes as soon as they are returned, to avoid odor problems, among other things. Don't hesitate to let us know what you think once you're in the store, and we'll make any necessary adjustments. In your case, you wanted to change skis, which we did, but you didn't tell us about the boots. We hope to see you again soon in Chamonix!

  • 5 / 5 1
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    Great asked lots of questions

    Review of , following an experience of by

  • 5 / 5 1
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    Prompt and efficient. The most comfortable boots ever after 23 years at Francis Blanc.

    Review of , following an experience of by

  • 4 / 5 1
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    The store seemed to be surprised by our arrival, had no record of a skimium booking and had to ask us if we had paid the full amount or just a deposit. Having said that they took us at our word and quickly provided our equipment. On returning the equipment they asked our name but had no record of renting it out! This does make us somewhat worried that there may be some comeback if they have a problem in future. Service was efficient enough but perfunctory, didn't feel we were particularly welcomed. Equipment was OK skis could have done with a wax and edging. Having said we didn't have to wait, was the quickest service I can remember.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

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