Customer reviews for skimium.co.uk

Customer reviews

• 3 / 5

  

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  No option to specify type of ski (like pist/park/allmountain)

  Review of 11/10/2024, following an experience of 26/09/2024 by NIKKI C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy clear website, use it every year. The shops they partner with are brilliant, mostly owner-operators, and the rates are excellent

  Review of 11/10/2024, following an experience of 27/09/2024 by MARTIN R.

• 5 / 5

  

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  easy online process. Great customer service

  Review of 23/09/2024, following an experience of 22/09/2024 by STEVE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great equipment. Great customer service! and good prices too!

  Review of 26/05/2024, following an experience of 22/04/2024 by JUAN F.

• 5 / 5

  

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  The guys in the store were very friendly and helpful.

  Review of 15/05/2024, following an experience of 11/03/2024 by MICHAEL Y.

• 5 / 5

  

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  Very friendly and helpful

  Review of 08/05/2024, following an experience of 07/05/2024 by NICOLA B.

• 1 / 5

  

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  What a disgrace i spent so much time filling in their pre order form,arrived at the shop and to collect a pair of mens superior mountain ski's, there was a choice of 1 or 1 ,not fully suitable for what i ordered,the technician really wasn't interested,he reluctantly agreed to change them if i wasn't happy, The following day, i did ,the skis were awful in the spring snow,another technician was on duty when i returned them ,this time he had another ski ,(only 1 more chioce) which he recommended,,itried these out and they were a big improvement, but they were still narrower that i would have liked(80 cm), I should have asked for my money back or made a chrge back on my credit card Use this shop only if you are a beginner

  Review of 07/05/2024, following an experience of 22/04/2024 by MARTYN C.

• 5 / 5

  

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  great

  Review of 07/05/2024, following an experience of 22/04/2024 by LIAM S.

• 5 / 5

  

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  First class service and advice. Philip was welcoming, and friendly, Pou listened patiently and provided the right ski for the customer. The Val d'Isere shop had a better ski selection than your shop in La Tania.

  Review of 07/05/2024, following an experience of 23/04/2024 by GREG P.

• 5 / 5

  

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  very professional and very good service

  Review of 07/05/2024, following an experience of 30/04/2024 by ITZHAK S.

• 5 / 5

  

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  Top notch equipment. Friendly team.

  Review of 07/05/2024, following an experience of 23/04/2024 by OREN S.

• 5 / 5

  

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  Great service

  Review of 23/04/2024, following an experience of 15/04/2024 by MICKEY J.

• 5 / 5

  

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  Great new store with fantastic polite staff

  Review of 23/04/2024, following an experience of 16/04/2024 by BRIAN C.

• 5 / 5

  

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  As usual great service, friendly and helpful, superb set of skis. Wouldn't use anyone else.

  Review of 23/04/2024, following an experience of 20/04/2024 by PETER F.

• 5 / 5

  

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  Great equipment

  Review of 23/04/2024, following an experience of 16/04/2024 by ROBERT H.

• 5 / 5

  

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  Super helpful and so friendly. Will definitely use this ski hire team again. Many thanks! 🤩

  Review of 23/04/2024, following an experience of 16/04/2024 by MELANIE S.

• 5 / 5

  

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  Frank and the team at Avoriaz sports were so helpful and knowledgeable. I’d not hesitate to recommend them.

  Review of 23/04/2024, following an experience of 16/04/2024 by ELIZABETH W.

• 5 / 5

  

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  Very good ski boot fitting. Kid had to change boots at some stage - no issues. Would recommend for hire in Belle Plagne

  Review of 23/04/2024, following an experience of 17/04/2024 by ANDREW M.

• 5 / 5

  

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  We’ve rented from Top Ski a number of times, and the service and advice is always great excellent. They are attentive and caring, as well as flexible. We also use them for servicing. I strongly recommend them, and will be a return customer.

  Review of 23/04/2024, following an experience of 19/04/2024 by DAVID F.

• 5 / 5

  

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  Whilst very very busy on handover day, excellent team, good kit, will absolutely use them again.

  Review of 23/04/2024, following an experience of 08/04/2024 by CHRIS B.

• 5 / 5

  

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  Very helpful

  Review of 23/04/2024, following an experience of 10/04/2024 by ANNA T.

• 5 / 5

  

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  The staff were friendly and organised, the equipment was good, and it was reasonably priced. Will definitely use this shop again.

  Review of 23/04/2024, following an experience of 11/04/2024 by MATTHEW H.

• 5 / 5

  

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  The staff were very friendly and helpful which made the hire process so breezy.

  Review of 23/04/2024, following an experience of 08/04/2024 by LISA W.

• 5 / 5

  

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  Friendly service and very helpful. Would recommended to anyone

  Review of 23/04/2024, following an experience of 11/04/2024 by CHRIS R.

• 5 / 5

  

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  Staff were great as always.

  Review of 23/04/2024, following an experience of 08/04/2024 by CHRISTIAN A.

• 5 / 5

  

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  Everything was great

  Review of 23/04/2024, following an experience of 09/04/2024 by AYAL B.

• 5 / 5

  

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  The staff at skimum topski Avoriaz were so helpful! They saw us so quick and gave advise on ski sizing for the conditions. Great service! I would definitely use again.

  Review of 23/04/2024, following an experience of 10/04/2024 by EMILY D.

• 5 / 5

  

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  This is our 4th time of hiring. Always excellent and friendly service. My fav ski shop

  Review of 23/04/2024, following an experience of 08/04/2024 by ESTELLE S.

• 5 / 5

  

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  Great thank you.

  Review of 23/04/2024, following an experience of 15/04/2024 by ROBERT H.

• 5 / 5

  

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  Very helpful, friendly, efficient, great equipment. Exactly what you need.

  Review of 23/04/2024, following an experience of 13/04/2024 by MIKE B.

• 5 / 5

  

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  Very friendly and helpful crew. Smooth and nice experience.

  Review of 23/04/2024, following an experience of 14/04/2024 by GUILHERME F.

• 5 / 5

  

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  Excellent customer service by a very friendly and welcoming lady who served us. I needed to add a helmet which was no trouble. She took the time to find the right skis for us all and was very good with the children. The price was also very competitive and we walked straight in without queuing, both when we collected and dropped off our equipment. Would highly recommend and use this shop in the future.

  Review of 23/04/2024, following an experience of 09/04/2024 by VICTORIA J.

• 5 / 5

  

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  Really helpful and knowledgeable. Even when we had to change boots mid week the team in skimium were excellent.

  Review of 23/04/2024, following an experience of 09/04/2024 by MARK K.

• 5 / 5

  

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  Knowledgeable, thorough and efficient

  Review of 23/04/2024, following an experience of 09/04/2024 by JONATHAN A.

• 5 / 5

  

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  Great staff

  Review of 23/04/2024, following an experience of 09/04/2024 by KIRSTEEN H.

• 5 / 5

  

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  I had booked the equipment wrongly, at a different store. It was sorted very quickly.

  Review of 23/04/2024, following an experience of 10/04/2024 by STEPHEN L.

• 5 / 5

  

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  Excellent service, quality equipment and friendly staff.

  Review of 23/04/2024, following an experience of 11/04/2024 by JAMES B.

• 5 / 5

  

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  The service in Cyrils Ski Hire Alpe d'Huez was very good. I changed My Boots, Skis and Poles during our weeks stay and they were always happy to help

  Review of 23/04/2024, following an experience of 15/04/2024 by IAN S.

• 4 / 5

  

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  Grumpy man, very friendly lady!

  Review of 23/04/2024, following an experience of 15/04/2024 by GRAHAM H.

• 5 / 5

  

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  Great friendly staff, good equipment provided

  Review of 23/04/2024, following an experience of 08/04/2024 by YVONNE M.

• 5 / 5

  

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  Couldn’t be more helpful. Will definately use the store again.

  Review of 23/04/2024, following an experience of 08/04/2024 by ANDREW C.

• 4 / 5

  

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  Busy day

  Review of 23/04/2024, following an experience of 25/03/2024 by JUKKA P.

• 5 / 5

  

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  Excellent service and very friendly

  Review of 23/04/2024, following an experience of 08/04/2024 by SIMON W.

• 4 / 5

  

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  Initially good, but had to swap a ski as it was faulty.

  Review of 23/04/2024, following an experience of 08/04/2024 by AMY S.

• 5 / 5

  

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  Really helpful staff in a small establishment! Couldn’t have been more helpful. Thank you.

  Review of 23/04/2024, following an experience of 08/04/2024 by JOANNE L.

• 5 / 5

  

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  Franke is always so pleasant and helpful! We have been going to him for the past 4 years! It’s the only place we hire from in Avoriaz… thanks again!!

  Review of 23/04/2024, following an experience of 08/04/2024 by DEBBIE M.

• 4 / 5

  

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  Staff friendly, however when we’ve hired from her previously they had scales to weigh people so they knew how heavy they were for skis but not this time and I wasn’t sure of exact weight of my children. Bring back the scales!

  Review of 23/04/2024, following an experience of 08/04/2024 by KATE S.

• 5 / 5

  

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  Great equipment. No queuing

  Review of 23/04/2024, following an experience of 08/04/2024 by PENNY B.

• 5 / 5

  

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  We had an issue with my son's skis half way through the week. They were very helpful and provided a replacement pair immediately (Offering a slightly better pair).

  Review of 23/04/2024, following an experience of 08/04/2024 by PHILIP W.

• 5 / 5

  

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  Great

  Review of 23/04/2024, following an experience of 08/04/2024 by EMMA H.

• 5 / 5

  

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  Cccc

  Review of 23/04/2024, following an experience of 08/04/2024 by HUGH T.

• 4 / 5

  

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  Mostly great, but my daughter was given skis that were quite a bit too big for her. She needed to try different boots after a couple of days and this change was v easy and the shorter skis when we realised worked great.

  Review of 23/04/2024, following an experience of 08/04/2024 by LAURA L.

• 4 / 5

  

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  Always get good service with Skimium

  Review of 23/04/2024, following an experience of 27/03/2024 by WILLIAM D.

• 5 / 5

  

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  Young staff member was really helpful, I couldn't recomend him enough after I was struggling with a number of boots. Please please reward him for his good service!

  Review of 23/04/2024, following an experience of 06/04/2024 by MATTHEW R.

• 3 / 5

  

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  The staff were friendly, but the equipment was quite old and damaged (2 of 4 helmets, 2 out of 4 sets of skis) and the staff did not take much care in fitting the correct boot sizes. In fact at least one of our group was given boots 1.5 sizes too big that caused problems and pain all week. So not the best ski hire we have had. I would not use them again.

  Review of 23/04/2024, following an experience of 08/04/2024 by NIGEL S.

• 5 / 5

  

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  Very accommodating, especially when selecting boots.

  Review of 23/04/2024, following an experience of 08/04/2024 by MARC L.

• 5 / 5

  

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  Amazing service and very friendly and helpful. Great with children and spoke brilliant English.

  Review of 23/04/2024, following an experience of 08/04/2024 by KATIE S.

• 4 / 5

  

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  Pretty good experience overall. No delay collecting or returning equipment. Equipment was of a decent standard and reasonable price. Ski boots especially were comfortable for all.

  Review of 23/04/2024, following an experience of 08/04/2024 by ROBERT G.

• 5 / 5

  

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  Friendly, knowledgable, lockers on site and right next to the ski lift.

  Review of 23/04/2024, following an experience of 08/04/2024 by JAMES L.

• 5 / 5

  

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  Very nice and frendly personal..

  Review of 23/04/2024, following an experience of 11/03/2024 by PER H.

• 5 / 5

  

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  Very friendly store, quick service

  Review of 19/04/2024, following an experience of 08/04/2024 by EDWARD F.

• 5 / 5

  

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  Great ski shop

  Review of 19/04/2024, following an experience of 08/04/2024 by KATIE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent would use again

  Review of 19/04/2024, following an experience of 08/04/2024 by ALEX H.

• 5 / 5

  

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  excellent staff

  Review of 19/04/2024, following an experience of 08/04/2024 by DAVID M.

• 5 / 5

  

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  Very helpful staff

  Review of 19/04/2024, following an experience of 08/04/2024 by STEPHEN G.

• 5 / 5

  

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  Great kit, it was end of season but the kit was in good shape and a small niggle with a snowboard boot was quickly resolved.

  Review of 19/04/2024, following an experience of 08/04/2024 by JAMES B.

• 5 / 5

  

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  Friendly great service

  Review of 19/04/2024, following an experience of 08/04/2024 by PHILIPPA H.

• 5 / 5

  

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  All good, thanks

  Review of 19/04/2024, following an experience of 08/04/2024 by JUSTYNA S.

• 5 / 5

  

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  Great service, and were very helpful for swapping out a pair of boots giving pain.

  Review of 19/04/2024, following an experience of 08/04/2024 by GILL M.

• 5 / 5

  

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  Avoriaz Sports were superb. Very friendly and helpful with the equipment each day. Would definitely be my first choice hire shop next time I visit Avoriaz

  Review of 19/04/2024, following an experience of 08/04/2024 by RICHARD H.

• 5 / 5

  

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  Excellent and efficient service. Very friendly and good boot fitting for young kids. They even helped my 4yr old son who wanted different coloured skis

  Review of 19/04/2024, following an experience of 08/04/2024 by HENRY A.

• 5 / 5

  

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  Friendly helpful staff

  Review of 19/04/2024, following an experience of 08/04/2024 by RACHEL P.

• 5 / 5

  

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  very helpful staff

  Review of 19/04/2024, following an experience of 08/04/2024 by ALISON C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Friendly, speedy service, with good advice for equipment.

  Review of 19/04/2024, following an experience of 08/04/2024 by TIM S.

• 5 / 5

  

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  Davide was great - informative, helpful and friendly

  Review of 19/04/2024, following an experience of 05/04/2024 by BEN H.

• 3 / 5

  

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  Have used this store before hence returned. No one else in store so quick and easy service. Boots and skis for younger child were more than adequate. Needed a boot change for older child as he was getting blisters. Replacement boots better but many seasons old…the heels had been walked through to the boot itself. Service was fine, but apparatus old and tired. This shop sells excellent high level gear…shame rental skis and boots not to the same standards

  Review of 19/04/2024, following an experience of 04/04/2024 by GARRY P.

• 4 / 5

  

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  Luke in Gonnet sports could do with some customer service training His older colleague is wonderful I had to try 4-5 boots before I was finally offered a brand new pair which were still one size too big All plus stars are for older colleague

  Review of 19/04/2024, following an experience of 06/04/2024 by SIENNA C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great. Such helpful friendly staff

  Review of 19/04/2024, following an experience of 06/04/2024 by ANDREW H.

• 5 / 5

  

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  Great staff at top ski in avoriaz- 100% happy with our ski and boot hire

  Review of 19/04/2024, following an experience of 07/04/2024 by SADIE M.

• 5 / 5

  

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  They could not have been more helpful all week.

  Review of 19/04/2024, following an experience of 06/04/2024 by KEVIN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service and equipment

  Review of 19/04/2024, following an experience of 02/04/2024 by SUZANNE M.

• 5 / 5

  

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  Brilliant service and friendly staff

  Review of 19/04/2024, following an experience of 06/04/2024 by YVONNE G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Efficient and friendly service.

  Review of 19/04/2024, following an experience of 07/04/2024 by LUCY C.

• 5 / 5

  

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  Great service

  Review of 19/04/2024, following an experience of 05/04/2024 by MARK S.

• 5 / 5

  

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  Great service. As a first time ‘skier’ the booking processing, the collection experience and everything else were smooth and easy. The team were kind and helpful. Highly recommend.

  Review of 19/04/2024, following an experience of 25/03/2024 by ANDY G.

• 5 / 5

  

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  Staff were incredible. So so helpful, especially with young children

  Review of 19/04/2024, following an experience of 07/04/2024 by CERI N.

• 5 / 5

  

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  Very helpful staff .

  Review of 16/04/2024, following an experience of 02/04/2024 by GUY S.

• 5 / 5

  

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  Attended the shop at about 2pm on a Saturday and we were the only customers. Granted the shop is not in the centre of the busiest part of La Plagne but in the quieter Plagnes Villages but that is why we chose it - saved time in the long run.

  Review of 16/04/2024, following an experience of 02/04/2024 by NICHOLAS B.

• 5 / 5

  

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  Good shop

  Review of 16/04/2024, following an experience of 04/04/2024 by RICHARD C.

• 5 / 5

  

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  excellent service

  Review of 16/04/2024, following an experience of 03/04/2024 by AVNER A.

• 5 / 5

  

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  Excellent and friendly service

  Review of 16/04/2024, following an experience of 02/04/2024 by ANTONIA S.

• 5 / 5

  

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  Wonderful service , will definitely use again :)

  Review of 16/04/2024, following an experience of 04/04/2024 by GILLIAN H.

• 5 / 5

  

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  Good service. No wait, but limited availability of equipment.

  Review of 16/04/2024, following an experience of 02/04/2024 by TOM R.

• 5 / 5

  

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  Great friendly staff. Always helpful.

  Review of 16/04/2024, following an experience of 02/04/2024 by STUART P.

• 2 / 5

  

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  Despite ordering a month in advance when we got to the store 3 of the 4 adults could not get the right sized all mountain skis. We did get them the next day but their was no choice. We paid for the emotion pack which cost SF160. I hire skis at leastv 4 times a year and for this price you get skis that are maybe 2 years old and with a selection. We got Black Crow Vertis skis which frankly were old and beaten up.

  Review of 16/04/2024, following an experience of 01/04/2024 by STEPHEN G.

• 5 / 5

  

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  Very helpful staff and ideally placed for the Ardent lift

  Review of 16/04/2024, following an experience of 01/04/2024 by RAYMOND M.

• 5 / 5

  

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  Excellent service and a joy to deal with Christina and her. Olleagues.

  Review of 16/04/2024, following an experience of 31/03/2024 by ANDREW C.

• 4 / 5

  

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  Overall as expected...

  Review of 16/04/2024, following an experience of 01/04/2024 by FLEMMING N.

• 5 / 5

  

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  Excellent friendly helpful staff, really great boot fitting advice too.

  Review of 16/04/2024, following an experience of 02/04/2024 by DAVE H.

• 1 / 5

  

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  Boots not fitted correctly, skis were broken and grumpy when asked to replace

  Review of 16/04/2024, following an experience of 01/04/2024 by GRAHAM W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Friendly people and good quality equipment.

  Review of 16/04/2024, following an experience of 02/04/2024 by RENATA U.

• 5 / 5

  

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  Friendly staff and the equipment was ready for us

  Review of 16/04/2024, following an experience of 01/04/2024 by THOMAS H.

• 5 / 5

  

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  Good service and equipment

  Review of 16/04/2024, following an experience of 02/04/2024 by TAMSIN R.

• 4 / 5

  

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  As we were flying from South Africa and arriving late afternoon on the Friday, we made an email request to collect our equipment that afternoon. The shop responded favourably but when we went to the shop we were told that we couldn't and that all the equipment had to be dried out from the previous weeks rentals. In the morning a large group had arrived just before us at the shop and we were caught up in a long queue, which is exactly what we were trying to avoid. The equipment we were given had definitely seen better days and was pretty battered and worn. Having said that the staff were very receptive to changing the worn boots and helmet a few days in to our 10 day rental. Overriding feeling was that it was a long way to come to be given second grade equipment.

  Review of 16/04/2024, following an experience of 28/03/2024 by PETER O.

• 5 / 5

  

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  Lovely assistants very helpful and accommodating

  Review of 16/04/2024, following an experience of 01/04/2024 by ISOBEL E.

• 5 / 5

  

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  Really friendly and helpful staff

  Review of 16/04/2024, following an experience of 01/04/2024 by JASON P.

• 5 / 5

  

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  Friendly staff and great service, would recommend and will use next time we visit

  Review of 16/04/2024, following an experience of 02/04/2024 by IAIN E.

• 5 / 5

  

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  Staff very helpful, spoke both English and French. Gave us good advice on the conditions and the mountains each day

  Review of 16/04/2024, following an experience of 02/04/2024 by WILL H.

• 5 / 5

  

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  As per my review on Google, me and my group received excellent service from Skimium - ACTION SPORT. We booked 10 sets of skis on the Skimium website ahead of our trip to Morzine in March. We arrived to collect the skis at 18:30 on Sunday evening (30 minutes before closing). The Skimium staff provided great service and were extremely efficient. Our group was attended to by three staff members within minutes of arriving. The equipment and boots were in good condition and served us well for the week of our stay. One of our group required a boot change midweek due to a sizing issues. This was done without any issues or charge. Would recommend and use again.

  Review of 16/04/2024, following an experience of 02/04/2024 by ANDREW K.

• 2 / 5

  

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  Took out the insurance but one it soms skis snapped at the back and I had to pay 50 euro. They were old skiis in their second season and clearly had a latent defect. My son is only ;6kg and was skiing with an instructor on the piste. Never seen a break like this in 43 years of skiing

  Review of 14/04/2024, following an experience of 30/03/2024 by PHILIP W.

• 4 / 5

  

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  Friendly staff, quick and easy. Equipment old and poor condition albeit worked fine

  Review of 14/04/2024, following an experience of 01/04/2024 by JAMES M.

• 5 / 5

  

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  Excellent service from booking to return. The shop staff were super helpful.

  Review of 14/04/2024, following an experience of 01/04/2024 by RACHEL M.

• 5 / 5

  

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  Helpful staff

  Review of 14/04/2024, following an experience of 01/04/2024 by CAROL N.

• 5 / 5

  

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  Excellent, helpful

  Review of 14/04/2024, following an experience of 01/04/2024 by VINCENT M.

• 5 / 5

  

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  Kind and flexible staff. Thought along with my wishes.

  Review of 14/04/2024, following an experience of 01/04/2024 by RACHEL W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was smoothly handled by the store workers, in receiving and returning the equipment. Thank you very much for the service!

  Review of 14/04/2024, following an experience of 01/04/2024 by ALEXANDRE P.

• 5 / 5

  

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  Cyril sports - the ONLY place to hire kit in ALPE DHUEZ. So glad I found this place and the 5* reviews were very accurate. I’ve never known such attentive and fabulous customer service (didn’t think I’d be writing this about something as basic as ski hire)

  Review of 14/04/2024, following an experience of 30/03/2024 by SARAH L.

• 5 / 5

  

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  Great location opposite the main chair lift and gondola so no need to carry them far. Light & airy shop so you don’t get hot when putting on your boots. Well organised and helpful English speaking staff. Good quality skis

  Review of 14/04/2024, following an experience of 27/03/2024 by KAREN R.

• 5 / 5

  

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  Centrally located, very friendly & informative

  Review of 14/04/2024, following an experience of 01/04/2024 by KHANH-PHUNG D.

• 5 / 5

  

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  The customer service at Skimium was excellent and supportive! Always friendly and accepting of three little children too!

  Review of 14/04/2024, following an experience of 01/04/2024 by CELEIDH C.

• 5 / 5

  

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  Possibly the best kit we have ever had. For me the boots were the most comfortable ever. The girls helmets were very clean and in really good condition. Pick up and drop off quick and easy.

  Review of 14/04/2024, following an experience of 01/04/2024 by ALISON D.

• 5 / 5

  

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  Excellent service, fast and efficient. Friendly and helpful staff.

  Review of 09/04/2024, following an experience of 30/03/2024 by FRED P.

• 5 / 5

  

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  Very easy experience, I would rent from them again.

  Review of 09/04/2024, following an experience of 25/03/2024 by DYLAN R.

• 5 / 5

  

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  Fantastic service efficient affordable and great products. Staff are all friendly and knowledgeable- thanks all see you next time

  Review of 09/04/2024, following an experience of 29/03/2024 by T J BETTERIDGE B.

• 5 / 5

  

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  VERY PROFESSIONAL AND POSITIVE ATTITUDE

  Review of 09/04/2024, following an experience of 26/03/2024 by ITZHAK S.

• 5 / 5

  

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  Very helpful and have options of skis which I could have. Bindings were a bit loose but this is typical of ski rental

  Review of 09/04/2024, following an experience of 28/03/2024 by LUKE P.

• 5 / 5

  

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  Staff super helpful, facilities and kit great. They even stored our ski boots which werent hired for us.

  Review of 09/04/2024, following an experience of 25/03/2024 by COLIN M.

• 5 / 5

  

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  Great service and value for money. Skis and boots were excellent.

  Review of 09/04/2024, following an experience of 27/03/2024 by DUNCAN H.

• 5 / 5

  

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  Great staff, great service, recommend.

  Review of 09/04/2024, following an experience of 28/03/2024 by ARMANDS N.

• 5 / 5

  

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  The employees were very helpful and very compassionate when I was having a nightmarish morning. I greatly appreciate their assistance and suggest that they get a raise.

  Review of 09/04/2024, following an experience of 29/03/2024 by KAYLA V.

• 5 / 5

  

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  Prompt service from a helpful and knowledgeable team. Quality of equipment was great and nothing was too much trouble. Highly recommended.

  Review of 09/04/2024, following an experience of 26/03/2024 by STEVEN H.

• 5 / 5

  

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  Sophie and her team were excellent.

  Review of 09/04/2024, following an experience of 26/03/2024 by MARIA H.

• 5 / 5

  

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  What a brilliant way to pre-book one’s equipment. Easy website AND IT WORKED! Upon arrival in Wengen it could not have been easier or more friendly. It almost became a habit to ask their ski run for the days advice. Could not have been a nicer experience. Thank you.

  Review of 09/04/2024, following an experience of 25/03/2024 by THOMAS M.

• 5 / 5

  

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  Helpful staff. Spoke English and quick service. Also competitive price.

  Review of 09/04/2024, following an experience of 27/03/2024 by MOHAMED S.

• 5 / 5

  

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  Helpful staff and excellent service

  Review of 09/04/2024, following an experience of 25/03/2024 by PHILIPPA S.

• 4 / 5

  

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  Store was easy to locate and staff pleasant. Simple to book on line but the system would not accept my Decathlon card number, stating it did not exist so I was unable to claim the 5% discount. I paid for an All Mountain Ski and wanted to try Elan Ripstick or Volkl Blaze or Fischer Ranger. The store had none of these and it appeared to have a vast stock of Kastle skis. I accepted the DX84, the snow conditions were variable, the ski was ok but not what I wanted to try. It also had a Skiset logo on the tip!

  Review of 09/04/2024, following an experience of 25/03/2024 by GREG P.

• 5 / 5

  

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  Great

  Review of 09/04/2024, following an experience of 27/03/2024 by MARCUS T.

• 5 / 5

  

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  Excellent and friendly staff

  Review of 09/04/2024, following an experience of 26/03/2024 by GEORGE N.

• 5 / 5

  

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  The easy booking and good price for good equipment was only surpassed by the most excellent customer service. Real local, really friendly, really really great experience. Thanks to all the team and specifically the gentleman working 25th-27th of March 2024. You were wonderful with the kids. Cheers

  Review of 09/04/2024, following an experience of 30/03/2024 by JEREMY K.

• 5 / 5

  

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  Sophie is always an absolute joy to see again!

  Review of 09/04/2024, following an experience of 26/03/2024 by JAMES C.

• 5 / 5

  

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  Grest service. Easy pickup

  Review of 09/04/2024, following an experience of 28/03/2024 by JAMIE D. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great customer service. We had a couple of issues with the condition of the gear and availability, but the team rectified them brilliantly. Also good value for money.

  Review of 09/04/2024, following an experience of 25/03/2024 by LINDSEY S.

• 5 / 5

  

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  The staff were all friendly and helpful. The price was good and the equipment was perfect!

  Review of 09/04/2024, following an experience of 25/03/2024 by MATTHEW H.

• 5 / 5

  

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  Lovely staff

  Review of 09/04/2024, following an experience of 25/03/2024 by ROMY J.

• 4 / 5

  

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  Kit was all available at the correct time

  Review of 09/04/2024, following an experience of 25/03/2024 by GARY C.

• 5 / 5

  

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  Excellent and easy

  Review of 09/04/2024, following an experience of 25/03/2024 by TRUDI Q.

• 5 / 5

  

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  Great quality equipment. Swift and friendly service in the store.

  Review of 09/04/2024, following an experience of 25/03/2024 by JORDAN S.

• 1 / 5

  

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  Heel binding on one of the Skis was broken, causing it to slowly slide back by itself while skiing. Ski came off on the Arolles black run so I had to slide part of the icy run on my body causing me bruising which made sitting and skiing uncomfortable for the rest of the trip. Lucky, considering how much worse my injuries could have been. Person issuing the equipment seemed dazed/confused the entire time. And this is perhaps why the broken binding wasn't noticed. Would have had to walk 1km+ uphill in Ski boots had i not known how to adjust a heel binding myself. Store representative confirmed that the heel binding was broken, justifying it saying it was "very rare". Clearly not stringent enough testing of equipment before issuance! Store representative then gave me an email to contact regarding a refund, but when I emailed this address I received a automatic reply saying I required an "exceptional refund form" from the store. This clearly should have been told to me in the store, alone with the form.

  Review of 09/04/2024, following an experience of 25/03/2024 by CAOLÁN H.

• 5 / 5

  

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  Excellent service.

  Review of 09/04/2024, following an experience of 25/03/2024 by PAUL H.

• 5 / 5

  

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  We were lucky that the store was quiet and we had a helpful member of staff who got the four of us sorted in no time. A very good experience and one we'll be happy to repeat.

  Review of 09/04/2024, following an experience of 25/03/2024 by SIMON F.

• 5 / 5

  

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  Very helpful and friendly staff

  Review of 09/04/2024, following an experience of 25/03/2024 by SAM C.

• 5 / 5

  

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  very smooth and profesional sevice

  Review of 09/04/2024, following an experience of 25/03/2024 by BORJAN V.

• 5 / 5

  

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  The guys were great, extremely helpful

  Review of 04/04/2024, following an experience of 20/03/2024 by HARRY E.

Reviews displayed in chronological order