skimium.co.uk

Customer reviews for skimium.co.uk

4.7 / 5 1

Calculated from 537 reviews obtained over the last 12 months

431 reviews since 03/02/2023

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Information skimium.co.uk

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  • Company

    SKI BREAK

  • Description

    SKIMIUM, partner of DECATHLON: online hire of skiing equipment ➤ Up to 50% discount all year round.

  • Address

    1160, avenue Joseph Thoret 74190 Passy Mont Blanc

  • Website

    https://www.skimium.co.uk/

  • Category

    Other

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Customer reviews

  • 5 / 5 1
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    Excellent experience. We were quickly served upon entry and also seen by the Chamonix Ski Minimum team, despite booking our skis for L'Aguillie Ski Minimum. Our group hired expert skis, intermediate skis, beginner skis, boots, and helmets. All were excellent quality and led to a great ski week. I couldn't have asked for better equipment. I have come to Sanglard (Chamonix Ski Minimum) for several years and there is a reason I always go back. Everyone also spoke perfect English, which helped with our very poor French. Easy to book and had some great discounts with groups. 10/10.

    Review of , following an experience of by

  • 1 / 5 1
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    Not at all! I reserved and paid premium pack but they gave me the basic ski with size 154cm which was not my request and they said we have just this and 168cm if you don’t want it’s your issue! I mentioned in voucher I need 160cm or maximum 165cm but they don’t care ! Their manner with customer was really in bad way! (We have just this two ski if you don’t want doesn’t matter)

    Review of , following an experience of by

  • 5 / 5 1
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    Website is very easy to use. Great choice of ski equipment at excellent prices.

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent. The team in the ski hire shop are all first class and very customer focussed to get the right fit. The manager Anthony is a font of ski boot knowledge and very helpful.

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  • 5 / 5 1
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    My experience with this ski rental store was fantastic. The staff was incredibly friendly, and they went out of their way to ensure my comfort by exchanging my ski boots for more comfortable ones.

    Review of , following an experience of by

  • 5 / 5 1
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    Website was easy to use, Great Price, Staff very helpful, happy with all equipment

    Review of , following an experience of by

  • 5 / 5 1
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    Easy service, relaxed staff. Great experience on the slope.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use website and simple to book the skis and boots we needed

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use and clear. The team in the shop were very helpful too.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to do and great discounts - in store staff were brilliant and equipment was great. Would definitely use again and recommend to others.

    Review of , following an experience of by

  • 4 / 5 1
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    Pretty simple and easy for multiple people......

    Review of , following an experience of by

  • 5 / 5 1
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    Staff (La Rosiere) were extremely helpful and very friendly, would definitely rent here again!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 1 / 5 1
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    I had paid for the ski insurance. Unfortunately a ski did break on holiday and even though I was insured, charged 450€ and told to claim back from Skimium. Skimium say the shop shouldn't have charged me and to seek a refund from them. Customer service is hopeless and both companies saying the other should pay out. Neither company taking responsibility or helping to resolve the issue, with no thought for the customer.

    Review of , following an experience of by

  • 4 / 5 1
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    Generally simple but very easy to go back to the default shop rather than the one closest in town. This resulted in one of our group to walk right across town

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy, good discounts. Felt like value for money. However, the quality of the equipment when I picked it up was very poor. The skis were battered and had large flakes of fibreglass missing. One of the poles was bent. The boots were extremely uncomfortable and the worst I have ever hired.

    Review of , following an experience of by

  • 5 / 5 1
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    Really straight forward and easy to do

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Brilliant service and always easy to deal with. used these guys three times now. I even bought an ex-rental pair of skis - great value.

    Review of , following an experience of by

  • 5 / 5 1
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    Great, friendly service as ever

    Review of , following an experience of by

  • 5 / 5 1
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    So easy and straightforward

    Review of , following an experience of by

  • 5 / 5 1
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    Very efficient, friendly staff, quick service - we have used Skimium for the past few years now and no reason to change. We generally just get boots for the wee ones - they always fit well, good price and kids are happy.

    Review of , following an experience of by

  • 5 / 5 1
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    Efficient and straightforward to book although various discounts could be clearer.

    Review of , following an experience of by

  • 5 / 5 1
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    Very simple website, ordered skis and boots my son and I. We turned up three days later as planned, all our stuff was ready and even labelled with our names.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy online booking, good price and very friendly and helpful in the shop.

    Review of , following an experience of by

  • 3 / 5 1
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    I was dissapointed with the quality of the equipment provided. I chose skimium as I was the director of textiles for decathlon in Villeneuve D'Ascq and have a strong loyalty to Decathlon, but the quality of the equipment provided was poor.

    Review of , following an experience of by

  • 5 / 5 1
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    Express service without unnecessary bureaucracy. Full professionalism.

    Review of , following an experience of by

  • 5 / 5 1
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    Simple site and responded quickly to query

    Review of , following an experience of by

  • 4 / 5 1
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    Great service …. A little disappointing to pay 10 euros to change my skis …. Otherwise great service

    Review of , following an experience of by

  • 5 / 5 1
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    We had excellent service from the staff in the Skimium shop in Les Arcs 1800 (Charvet) who were super helpful during our stay last week. My wife had difficulty finding ski shoes that fitted her comfortably and the team contacted another store in the resort to bring over other boots that fitted perfectly. We stored our equipment in the store each night as the ski-in/ski-out from our apartment was too difficult for some of my family and the boots were always warm and ready for us every morning.

    Review of , following an experience of by

  • 5 / 5 1
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    Straightforward online booking experience. Competitive pricing. Sometimes tricky judging if what you book online is what you’re given on site.

    Review of , following an experience of by

  • 5 / 5 1
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    Booking was very easy online. When we arrived, our equipment was quickly gathered. Everything fit perfectly in the first try. I wouldn’t hesitate to rent through Skimium next time.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book online. Staff in the shop were very friendly. I have used this shop three times and they are super good. Materials are high quality

    Review of , following an experience of by

  • 5 / 5 1
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    Very smooth and easy to use.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 1 / 5 1
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    I booked performance equipment and paid for that. And unfortunately I got very poor quality boots!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    The staff were extremely helpful and pleasant. They made us feel welcome and at ease and was a really good experience overall dealing with them. Many thanks

    Review of , following an experience of by

  • 5 / 5 1
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    Great staff, service and equipment

    Review of , following an experience of by

  • 5 / 5 1
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    Easy booking, reasonble prices, excellent service

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to navigate website

    Review of , following an experience of by

  • 5 / 5 1
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    Always good value and good equipment

    Review of , following an experience of by

  • 5 / 5 1
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    Simple and efficient, great kit and great advice.

    Review of , following an experience of by

  • 5 / 5 1
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    The booking experience was very easy to do

    Review of , following an experience of by

  • 1 / 5 1
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    I believe that I was overcharged for my booking. I followed this up with an email but have not had any response. My email -I believe that I have been over charged for this booking and would ask that you consider this and reply as soon as possible please. The advertised price for the Emotion pack with ski boots was 146.96 euros and I ordered 4 of these. The advertised price for the Experience ski was 146.68 euros and I ordered 2 of these. see image 1795 attached The total therefore should be 146.96 x 4 and 146.68 x 2 = 881.20 + 72.00 Guarantee = 953.20 Less discounts ( Decathalon 5%, FEV5 5% and 4+packs 5%) 953.20 x 15% = 142.98 953.20 - 124.98 = 810.22 + booking fee 6.00 = 816.22 euros The actual charge was 866.46 so an additional 50.24 euros has been added and I am requesting that this is refunded if possible please. see image 1797 - It is not clear how the total price has been calculated Interestingly when I added the items to the basket the price changed from 146.96 to 166.70 euros and 146.96 changed to 166.40 euros - can you explain this please see image 1796 It is very difficult from the prices stated on the website as image 1795 to work out how your total price has been calculated? Your response would be appreciated. Thank you

    Review of , following an experience of by

  • 5 / 5 1
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    Satisfied

    Review of , following an experience of by

  • 5 / 5 1
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    Team in shop excellent. Swapped over the snowboard for my son midweek

    Review of , following an experience of by

  • 5 / 5 1
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    Equipment booking site has improved and is now good. ELPRO in Belle Plagne were excellent in person.

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Very reasonable price. Very helpful and kind staff.

    Review of , following an experience of by

  • 5 / 5 1
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    All good and straight forward

    Review of , following an experience of by

  • 5 / 5 1
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    User friendly

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy to navigate site and book skis

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book and everything was waiting for us when we arrived.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book online

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Quick and easy via webs site. Multiple discounts if u have codes and Decathlon card. Same price for 5 to 8 days - would have been good to know that prior to booking as I thought I would have had to pay more - so again ANOTHER discount ! 👍🏼

    Review of , following an experience of by

  • 5 / 5 1
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    The folks at skimium Pralognan de La vanoise were super knowledgeable, generous with their time and their kit was high quality and perfectly set up for each one of us

    Review of , following an experience of by

  • 4 / 5 1
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    easy to use website except their was a problem with the dates, on different pages different dates appeared, final confirmation had correct dates

    Review of , following an experience of by

  • 5 / 5 1
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    Friendly service and excellent range of equipment

    Review of , following an experience of by

  • 5 / 5 1
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    Very helpful and polite staff.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy system

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  • 5 / 5 1
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    Very smooth booking.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to do. no problems at all. The people in the shop in Meribel-Mottaret were particularly friendly so a special mention for them

    Review of , following an experience of by

  • 5 / 5 1
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    It was easy to navigate.

    Review of , following an experience of by

  • 5 / 5 1
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    So easy and the best prices.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book

    Review of , following an experience of by

  • 5 / 5 1
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    Easy and efficient

    Review of , following an experience of by

  • 5 / 5 1
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    It was fast and super easy to choose what i wanted and book it. Then, at the store everything went well.

    Review of , following an experience of by

  • 5 / 5 1
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    What a friendly, kind team. My family were in and out super quickly, all the equipment was virtually new and in amazing condition and their foot Scanning machine gave me the most comfortable Ski boots I’ve ever worn. Would recommend highly.

    Review of , following an experience of by

  • 5 / 5 1
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    Fifth year we have used this company. Excellent value and great service

    Review of , following an experience of by

  • 4 / 5 1
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    The only thing I found frustrating was all the deals I became aware of afterwards, I felt like I had been cheated a little.

    Review of , following an experience of by

  • 3 / 5 1
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    It took several goes for my booking to go through

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to use website, Friendly shop staff & top level equipment also allowed to swap skis as the first ones offered did not suit my partner but the shop staff were quick to offer up a more suitable pair. 10/10 would recommend and will definitely use again.

    Review of , following an experience of by

  • 5 / 5 1
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    Les Menuires Shop. Quick service, courteous and enthusiastic staff. Changed the binging that kept undoing itself without any issue.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy access

    Review of , following an experience of by

  • 5 / 5 1
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    Great products and excellent service.

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy to book

    Review of , following an experience of by

  • 5 / 5 1
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    Great customer service, very patient with my children!

    Review of , following an experience of by

  • 5 / 5 1
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    Simple clear website. Excellent range of skis at a reasonable price

    Review of , following an experience of by

  • 3 / 5 1
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    Easy to use website and delightful service in the shop itself. However, the skis were in poor condition and absolutely not appropriate for a good skier.

    Review of , following an experience of by

  • 5 / 5 1
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    nice quality skis, great service when i changed them because they were too long

    Review of , following an experience of by

  • 1 / 5 1
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    The skis were in a very poor condiotion. I was given 6-7/10 advanced level skis, when booked 10/10.

    Review of , following an experience of by

  • 4 / 5 1
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    It was useful to see actual skis which would be available rather than generic ones in a particular class of skis

    Review of , following an experience of by

  • 5 / 5 1
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    Booking was straightforward and the shop had my skis ready for me

    Review of , following an experience of by

  • 5 / 5 1
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    easy, straight forward and sensibly priced offer

    Review of , following an experience of by

  • 5 / 5 1
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    Hired skis from here every year for 20 years. Max is great!

    Review of , following an experience of by

  • 5 / 5 1
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    Very efficient service

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    All very straight forward and a breeze to use with easy understandable categories for the equipment in terms of level and use. Just a shame that the person helping us iuin the shop was useless and the standerd of the equipment was poor.

    Review of , following an experience of by

  • 5 / 5 1
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    The service we received was very good throughout the whole process

    Review of , following an experience of by

  • 5 / 5 1
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    Good service

    Review of , following an experience of by

  • 5 / 5 1
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    It was straighforward and very clear. Once in the shop and when sizing the boots and getting the equipment the experience was great!

    Review of , following an experience of by

  • 5 / 5 1
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    Simple

    Review of , following an experience of by

  • 5 / 5 1
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    Cler infiormative website

    Review of , following an experience of by

  • 5 / 5 1
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    Browsing the website was easy and not confusing at all

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    Very easy to book only improvement would be the option to amend the booking rather than cancel whole thing and rebook, this was easy to do but meant waiting for the refund

    Review of , following an experience of by

  • 5 / 5 1
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    Website is easy to navigate and great for people of all skill sets to find the skis which work for them with accurate descriptions of packages.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy and clear

    Review of , following an experience of by

  • 5 / 5 1
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    Nothing to complain !

    Review of , following an experience of by

  • 5 / 5 1
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    Every thing went smoothly with knowlegable & friendly staff

    Review of , following an experience of by

  • 5 / 5 1
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    Quick and easy hire, great staff ☺️

    Review of , following an experience of by

  • 4 / 5 1
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    Ooo

    Review of , following an experience of by

  • 5 / 5 1
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    Skis were as expected and labelled with names ready to go.

    Review of , following an experience of by

  • 5 / 5 1
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    All went smoothly and good price

    Review of , following an experience of by

  • 5 / 5 1
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    I preferred this company from SKISET (although it seems they belong to the same owner) as I could change skis during my stay. They offered me amazing set of skis and I was very pleased with the service. Yet it all comes to the final price.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to book and everything ready for us on arrival. Good equipment.

    Review of , following an experience of by

  • 4 / 5 1
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    There is a glitch on the website that seems to amend the dates booked by one day

    Review of , following an experience of by

  • 5 / 5 1
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    Collecting and returning our ski's and boots was hassle free and very efficient service. Had no problems with the equipment during the week.

    Review of , following an experience of by

  • 5 / 5 1
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    Straight forward online booking, discount codes visible to use

    Review of , following an experience of by

  • 4 / 5 1
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    Everything worries fine

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy to select the best options for all our party. Also east to input info such as weight etc

    Review of , following an experience of by

  • 5 / 5 1
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    It was very easy to use

    Review of , following an experience of by

  • 5 / 5 1
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    Easy and worked out as it described

    Review of , following an experience of by

  • 5 / 5 1
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    Very friendly and helpful staff, Wuick service and situated right at the heart of Flaine. Will definitely use again. Thank you

    Review of , following an experience of by

  • 3 / 5 1
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    Great service, although board was set up back to front. Didn’t notice until I was half way up the mountain but luckily it was an easy fix.

    Review of , following an experience of by

  • 3 / 5 1
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    Whenever something such as the payment fails, one has to re-enter all details, same holds for loss of internet connection. very painful.

    Review of , following an experience of by

  • 1 / 5 1
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    None of the ski's advertised on the website as gold all mountain were available in the rental shop. The did not hold any of the advertised ski's in their stock therefore I consider the Skimium website to be engage in false advertising.

    Review of , following an experience of by

  • 3 / 5 1
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    The equipment were ok and easy to book. However I had to buy a globe because mine was lost. After I got the hotel I found my glove and return do the store to do a reimbursement or change for another product but the guy told me that was not allowed. So I got disapointed

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy to use website with a a great variety of options in terms of ski types. Great service from the team on the shop as well.

    Review of , following an experience of by

  • 5 / 5 1
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    See all prices, info about equipment

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy booking excellent shop in Samoëns very knowledgeable owner operator

    Review of , following an experience of by

  • 5 / 5 1
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    Very quick and easy, no issues with booking at the rental location and equipment was of the grade I ordered

    Review of , following an experience of by

  • 5 / 5 1
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    Easy booking. Excellent shop in Samoens very knowledgeable owner operated.

    Review of , following an experience of by

  • 5 / 5 1
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    Fast and friendly

    Review of , following an experience of by

  • 4 / 5 1
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    Overall good, just needs a bit of refinement especially when it comes to the payment as the latter went into a loop when i clicked to make the payment and had to do it again to get ti to work. Great staff in shop - everything was ready and labelled when I arrived.

    Review of , following an experience of by

  • 3 / 5 1
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    No interest in the customers when we entered the shop, no testing was done to ensure correct fit. There was a screw missing in my snowboard which inhad to get repaired at another shop before i even went boarding, lucky i noticed as this could have been very dangerous. Dont think i will be using this hire shop again

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Ordered online, turned up at the Val d'Isere shop and our group (6 people) were in and out in 30 minutes. Dropped off the skis took 5 minutes.Brilliant! We booked very early and got a great discount.

    Review of , following an experience of by

  • 5 / 5 1
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    Found the ski pack i wanted easily, paid online, worked just fine when I got to the shop

    Review of , following an experience of by

  • 4 / 5 1
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    simple & efficient and good value

    Review of , following an experience of by

  • 2 / 5 1
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    The branch is very small and they didn't have a lot of equipment to spare I felt that I did not get the quality of the equipment I ordered

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Not the cheapest option by any stretch, but premium equipment and top-notch in-store service. I still haven’t received a refund for a cancellation though when I changed my booking…

    Review of , following an experience of by

  • 5 / 5 1
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    ---

    Review of , following an experience of by

  • 5 / 5 1
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    Excellent customer service and support. Good standard of skis and equipment for my whole party.

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy to access the site and find what I was looking for.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to browse the web site. Easy to book

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Easy booking process. And the staff in the store were fantastic! The whole hiring process was the easiest I’ve ever experienced. Would definitely recommend!

    Review of , following an experience of by

  • 5 / 5 1
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    Helpful staff who kindly stayed late to allow us to get our ski hire on the evening we arrived. They were super helpful and a total pleasure to deal with. Thank you !

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  • 5 / 5 1
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    Clear choices with simple selection process.

    Review of , following an experience of by

  • 5 / 5 1
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    This was the most efficient and well organised ski hire shop I have ever used.

    Review of , following an experience of by

  • 5 / 5 1
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    The website is easy to use. At the shop in Les Contamines the staff are so friendly and go out of their way to help customers get the best experience. Happy to change equipment if there is a problem or you just wish to try a different pair of skis or boots. Every year it’s like greeting old friends.

    Review of , following an experience of by

  • 5 / 5 1
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    Danny ski were excellent

    Review of , following an experience of by

  • 5 / 5 1
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    Great booking system, friendly staff, and was able to refund when we couldn't go due to a flight cancellation.

    Review of , following an experience of by

  • 5 / 5 1
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    2nd time I have used easy ski, and I will use again next time I go snowboarding, great service!

    Review of , following an experience of by

  • 5 / 5 1
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    Yes. Easy.

    Review of , following an experience of by

  • 5 / 5 1
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    It was very straightforward, effective and easy. I got an amazing package, and when I got there, they even hooked me up with something better.

    Review of , following an experience of by

  • 5 / 5 1
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    Good online selection process and great advice on cancelling and reordering when dates changed slightly.

    Review of , following an experience of by

  • 5 / 5 1
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    User friendly

    Review of , following an experience of by

  • 5 / 5 1
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    Easy to browse and select the equipment we needed. We have used skimium before, always find we get excellent friendly service, good equipment and good value for money

    Review of , following an experience of by

  • 3 / 5 1
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    Booking fairly easy, though could not retrieve previous people profiles and required to re-add details.

    Review of , following an experience of by

  • 5 / 5 1
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    Easy and clear

    Review of , following an experience of by

  • 5 / 5 1
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    easy, fast

    Review of , following an experience of by

  • 5 / 5 1
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    Very easy to book.

    Review of , following an experience of by

  • 5 / 5 1
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    Website was fine

    Review of , following an experience of by

  • 5 / 5 1
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    Easy booking experience, my hire was easily transferred to a nearer store

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 3 / 5 1
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    Works smooth.

    Review of , following an experience of by

  • 5 / 5 1
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    easy and competitive prices

    Review of , following an experience of by

  • 5 / 5 1
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    Good communication and straightforward booking process.

    Review of , following an experience of by

  • 2 / 5 1
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    The problem was not Skimium, but the the actual rental equipment was not what I had ordered. Once I went to pick up my skis, it turned out that the shop suppling the skis (Nordic esports) did not infact have all-mountain skis available at all. I was offered very wide waisted powder skis or the choice of giant slamon skis. The skis themselves were not the latest models as promised and many of the models I looked at were at least 2 to 4 years old. Also the condition of the skis was very bad. The bases had big scratches and the whole bottom was covered in a huge layer of wax, The edges were not as sharp as they should have been. Overall, as I said, the problem was not Skimium but the store that supplied the skis. I hope Skimium takes this into consideration when chosing their partners.

    Review of , following an experience of by

  • 4 / 5 1
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    all good, quick and easy. Thank you. I did however have to return my skis and boots a day early as i fractured my arm. In the Shop I was told that someone would email me with details of a refund for the one day. I have heard nothing as yet. please can you let me know the procedure. I had a medical note to explain. thank you. Paula

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  • 5 / 5 1
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    Smooth process from start to finish

    Review of , following an experience of by

  • 5 / 5 1
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    Simple, straightforward and good value.

    Review of , following an experience of by

  • 5 / 5 1
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    Easily the best place to hire ski equipment in La Tania (and I've tried them all over the years). Fast, efficient, friendly service. Highly recommended.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Great staff - very helpful

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  • 5 / 5 1
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    We got a good prize and perfect service!

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Reviews displayed in chronological order