Customer reviews for Skimium - Oh Shop

Customer reviews Skimium - Oh Shop

• 5 / 5

  

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  Really great friendly service. Super easy, great value and they happily changed my boots for me.

  Review of 24/04/2025, following an experience of 19/04/2025 by KATHERINE S.

• 5 / 5

  

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  Very convenient for our chalet. Quick and easy service. Competitively priced.

  Review of 24/04/2025, following an experience of 14/04/2025 by CATHERINE M.

• 5 / 5

  

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  Very quick and friendly

  Review of 24/04/2025, following an experience of 09/04/2025 by MATEUSZ L.

• 5 / 5

  

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  Good experience. My helmet came without a goggles safety tag and the guys from the store happily changed it with a better one

  Review of 18/04/2025, following an experience of 07/04/2025 by BIVOLARU V.

• 5 / 5

  

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  Good value

  Review of 18/04/2025, following an experience of 08/04/2025 by GARY A.

• 5 / 5

  

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  All very good as usual.....

  Review of 11/03/2025, following an experience of 24/02/2025 by TOM H.

• 5 / 5

  

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  Never been disappointed in Skimium😀

  Review of 27/02/2025, following an experience of 17/02/2025 by THOMAS H.

• 5 / 5

  

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  We had a great experience with Skimium. From emailing to store pick up and drop off. Everyone was so helpful and knowledgeable, and made the process to easy!

  Review of 13/02/2025, following an experience of 05/02/2025 by CHARMONIQUE L.

• 5 / 5

  

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  Nope

  Review of 31/01/2025, following an experience of 20/01/2025 by LILLY G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Staff is very friendly and helpful :)

  Review of 22/01/2025, following an experience of 13/01/2025 by KRUSTINA O.

• 5 / 5

  

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  I was not happy with the first skis I received (too stiff), and a really pretty girl had them changed to way better skis. Overall good experience with shop.

  Review of 22/01/2025, following an experience of 08/01/2025 by JAN W.

• 2 / 5

  

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  OH-SHOP: Average equipment, definitely not top quality, low value for money. Shop too cramped with little space to manoeuvre, not ideal when everyone comes in at once. Very little seating available. Staff give preference to their own countrymen, and do not appear to like foreigners much, despite our best effort to be easygoing. I do not agree with being made to feel as if I am the one doing them a favour. Won’t be returning.

  Review of 14/01/2025, following an experience of 30/12/2024 by HOLLY H. *

  *Pseudonymized data at the request of the author

  Answer by skimium.co.uk

  

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  Hello, Thank you for sharing your experience. We are truly sorry to hear that your visit did not meet your expectations. We take your feedback seriously, and we deeply regret that you felt uncomfortable due to both the quality of the equipment and the behavior of the staff. We aim to offer high-quality equipment and a welcoming environment for all customers, regardless of their background. We sincerely apologize for the negative experience you had and would appreciate the opportunity to make it right should you decide to visit us again in the future.

• 5 / 5

  

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  Great service especially from Charlie

  Review of 24/12/2024, following an experience of 23/12/2024 by JAMES R.

• 5 / 5

  

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  Friendly, speedy service, with good advice for equipment.

  Review of 19/04/2024, following an experience of 08/04/2024 by TIM S.

• 5 / 5

  

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  Everything was smoothly handled by the store workers, in receiving and returning the equipment. Thank you very much for the service!

  Review of 14/04/2024, following an experience of 01/04/2024 by ALEXANDRE P.

• 5 / 5

  

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  The employees were very helpful and very compassionate when I was having a nightmarish morning. I greatly appreciate their assistance and suggest that they get a raise.

  Review of 09/04/2024, following an experience of 29/03/2024 by KAYLA V.

• 5 / 5

  

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  Lovely staff

  Review of 09/04/2024, following an experience of 25/03/2024 by ROMY J.

• 3 / 5

  

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  Turned up and initially told I was in the wrong store. Went outside and walked in through a different door and saw the same lady that agreed I was in the correct place once she saw my booking reservation. Skis looked very poor quality and condition with much wear and tear. Not what I would expect for the top but one of your range. The original skis that were in the rack with my name were way too long despite giving correct information on the online reservation. Disappointing.

  Review of 21/03/2024, following an experience of 05/03/2024 by MICHAEL W.

• 5 / 5

  

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  Friendly staff and great skis

  Review of 17/03/2024, following an experience of 01/03/2024 by ELLIE W.

• 5 / 5

  

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  I went to a nearer store not the one the voucher was for and staff were very accommodating and friendly- professional

  Review of 12/03/2024, following an experience of 26/02/2024 by CHRISTOPHER L.

• 5 / 5

  

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  Good skis, friendly staff and quick Exchange when we wanted to change one set of skis.

  Review of 01/03/2024, following an experience of 19/02/2024 by ROGER T.

• 5 / 5

  

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  Staff was nice and the equipment was in good condition

  Review of 26/02/2024, following an experience of 12/02/2024 by TOMÁS P.

• 5 / 5

  

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  Nice and helpful staff.

  Review of 20/02/2024, following an experience of 05/02/2024 by PAWEL H.

• 5 / 5

  

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  Great asked lots of questions

  Review of 12/02/2024, following an experience of 29/01/2024 by CHELSEE D.

• 5 / 5

  

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  Great friendly team and top equipment

  Review of 12/02/2024, following an experience of 29/01/2024 by ROBERT M.

• 5 / 5

  

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  Helpful and stress free collection and return

  Review of 07/02/2024, following an experience of 23/01/2024 by REBECCA D.

• 3 / 5

  

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  Nice store and equipment I got in the end was good. I ordered premium equipment however when I was given boots they were obviously standard and quite old. Only for I asked for new boots, I’m not sure I would have been given them. With skis I tried to contact the shop before I went to get specific skis but it was hard to call or email them.

  Review of 24/01/2024, following an experience of 09/01/2024 by MICHELLE R.

• 5 / 5

  

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  The service was first class. No improvements needed. Thank you very much

  Review of 09/01/2024, following an experience of 25/12/2023 by PATIENCE N.

• 5 / 5

  

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  Honestly absolutely no complaints at all. Staff were all really friendly, the handover was really simple and when handing back the skis, staff were really nice, asked about my time skiing, etc. Would definitely return and will recommend Skimium going forward!

  Review of 09/01/2024, following an experience of 25/12/2023 by PATRICK F.

• 2 / 5

  

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  My boots gave me blisters by day 2 There was no point in returning and changing the boots as I already had blisters and new boots wouldn’t change that My ski lesson instructor advised me that I was given the wrong size boots on day 3 when he found out how severe the blisters were across my ankles Being given a poorly fit boot affected my trip

  Review of 07/01/2024, following an experience of 23/12/2023 by CANDICE B. *

  *Pseudonymized data at the request of the author

  Answer by skimium.co.uk

  

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  Hello, thank you for taking the time to leave a review. We're sorry to hear about the discomfort caused by the boots. Providing a great skiing experience is important to us and we are very sorry about that, more beacuse you can change your euipment when it does not fit. We appreciate your understanding and hope to serve you again. See you soon at Skimium.

• 5 / 5

  

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  Best ski hire I have had and great customer service

  Review of 23/12/2023, following an experience of 22/12/2023 by LAURA K.

• 4 / 5

  

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  Pretty simple and easy for multiple people......

  Review of 02/05/2023, following an experience of 20/01/2023 by WILLIAM M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy online booking, good price and very friendly and helpful in the shop.

  Review of 26/04/2023, following an experience of 29/01/2023 by DALE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to book and everything was waiting for us when we arrived.

  Review of 18/04/2023, following an experience of 27/03/2023 by FRANCESCA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to book online, staff in store really helpful and friendly, no queue and great skis

  Review of 01/03/2023, following an experience of 01/02/2023 by CONNOR W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy to do and straightforward

  Review of 14/02/2023, following an experience of 09/01/2023 by PAULA C. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  A little bit confusing and the Black Friday deal would not work for many of us travelling.

  Review of 21/01/2023, following an experience of 30/11/2022 by JACOB P. *

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• 5 / 5

  

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  Completely satisfied. I arrived a day late to collect my equipment. It w as still there and staff very accommodating

  Review of 13/04/2022, following an experience of 05/02/2022 by SABRINA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  non

  Review of 13/03/2022, following an experience of 06/02/2022 by KIRSTY J. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Ok service

  Review of 09/03/2022, following an experience of 01/02/2022 by ALEXA H. *

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• 5 / 5

  

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  Had to change my boots on day 2. Shop was very helpful to select a wider boot but the same length.

  Review of 15/02/2022, following an experience of 21/01/2022 by ELSIE M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Had to leave the resort because of COVID no guidance was given that resort was closing next day. And then refused to issue refund. All in all making a bad trip 100x worse

  Review of 11/08/2020, following an experience of 12/03/2020 by LAURA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 24/01/2020 by DALE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great guys who can speak all languages. Weee able to kit us out quickly

  Review of 27/07/2020, following an experience of 10/12/2019 by ROB E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sans commentaire

  Review of 27/07/2020, following an experience of 31/12/2019 by WILL R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Sans commentaire

  Review of 27/07/2020, following an experience of 08/12/2019 by PATRICIA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good service, trusted stores, I love you!!!

  Review of 27/07/2020, following an experience of 14/10/2019 by KEN M. *

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Reviews displayed in chronological order