Customer reviews for Skimium - Alpes Attitude

Customer reviews Skimium - Alpes Attitude

• 3 / 5 1

  

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  Have used this store before hence returned. No one else in store so quick and easy service. Boots and skis for younger child were more than adequate. Needed a boot change for older child as he was getting blisters. Replacement boots better but many seasons old…the heels had been walked through to the boot itself. Service was fine, but apparatus old and tired. This shop sells excellent high level gear…shame rental skis and boots not to the same standards

  Review of 19/04/2024, following an experience of 04/04/2024 by GARRY P.

• 5 / 5 1

  

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  Centrally located, very friendly & informative

  Review of 14/04/2024, following an experience of 01/04/2024 by KHANH-PHUNG D.

• 5 / 5 1

  

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  Friendly and efficient

  Review of 31/03/2024, following an experience of 19/03/2024 by LORRAINE T.

• 2 / 5 1

  

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  Poor selection of skis, no choice in ski size or different skis (told nothing longer than 174cm available in the store when both of us ski usually with longer skis!!) and the skis given were poorly maintained. Given boots based on what I said were my shoe size with no attempt to measure feet, so ended up with boots too big twice. Hire shop assistant did not appear knowledgeable nor helpful. Should have gone to Intersport or one of the other ski shops - where have had better experience before - regardless of discount codes and decathlon discount it wasn't worth it....you get better by paying a bit more elsewhere.

  Review of 26/03/2024, following an experience of 11/03/2024 by CHRISTOPHER WARREN HOWARD D.

• 5 / 5 1

  

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  Very friendly and helpful service as always

  Review of 12/03/2024, following an experience of 27/02/2024 by LOUISE H.

• 5 / 5 1

  

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  Could not be happier with the service received. The staff in the store were helpful and friendly which is much appreciated.

  Review of 12/03/2024, following an experience of 27/02/2024 by RYAN B.

• 1 / 5 1

  

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  Rude french fitter, gave my daughter boots three sizes too big. Shop owner/ manager very helpful however.

  Review of 29/02/2024, following an experience of 14/02/2024 by OLIVIA C.

  Answer by skimium.co.uk

  

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  Hello Olivia, We appreciate you taking the time to share your feedback with us. We're sorry to hear about the negative experience you had with one of our fitters and the sizing issue with your daughter's boots. Providing excellent customer service is our top priority, and we apologize for any inconvenience this may have caused. We hope to have the opportunity to serve you better in the future. regards

  Answer by Olivia C

  

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  Thanks for your reply. Are you able to offer any future discount to encourage us to try Skimium again? Thanks

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• 5 / 5 1

  

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  Excellent Service - Thanks

  Review of 07/02/2024, following an experience of 18/01/2024 by HUGH M.

• 5 / 5 1

  

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  Very easy to find and convenient for the Pleney Ski lift I had an issue with my helmet of the third day, took it back and was immediately provided a replacement.

  Review of 24/01/2024, following an experience of 09/01/2024 by ARIE C.

• 5 / 5 1

  

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  Great equipment and a well managed booking and fitting system

  Review of 24/01/2024, following an experience of 09/01/2024 by NICK B.

• 3 / 5 1

  

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  The store worker upstairs was very helpful and engaging at every visit, the younger ski technician downstairs was unhelpful and sometimes rude, just going against any requests or questions that were raised on ski choice.

  Review of 18/01/2024, following an experience of 03/01/2024 by MATT G.

• 5 / 5 1

  

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  Very efficient, friendly staff, quick service - we have used Skimium for the past few years now and no reason to change. We generally just get boots for the wee ones - they always fit well, good price and kids are happy.

  Review of 26/04/2023, following an experience of 31/03/2023 by JEREMY J.

• 5 / 5 1

  

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  Excellent customer service.

  Review of 01/03/2023, following an experience of 23/01/2023 by JACK W. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Everything was ready for us and the customer service was excellent

  Review of 08/02/2023, following an experience of 14/12/2022 by PHILIP S.

• 5 / 5 1

  

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  Shop was great & perfectylocated for us.

  Review of 24/03/2022, following an experience of 16/02/2022 by LEAH F. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Very grateful for the complimentary ski storage. Two members of the party had their ski poles stolen from an après bar and the hire shop offered a speedy replacement for an agreeable price. Good quality equipment and excellent staff. Thanks very much for helping to make our holiday stress-free.

  Review of 19/03/2022, following an experience of 25/02/2022 by FLORENCE D. *

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• 4 / 5 1

  

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  Very good location, lovely staff, only down side is that ski hire is downstairs

  Review of 16/03/2022, following an experience of 20/02/2022 by COLIN B. *

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• 3 / 5 1

  

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  N/a

  Review of 16/03/2022, following an experience of 14/02/2022 by YVONNE L. *

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• 5 / 5 1

  

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  Friendly helpful staff

  Review of 08/03/2022, following an experience of 26/11/2021 by DAN A. *

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• 5 / 5 1

  

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  Noo

  Review of 22/02/2022, following an experience of 16/01/2022 by KEVIN K. *

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• 5 / 5 1

  

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  Great service, quality skis, can't ask for more than that

  Review of 11/08/2020, following an experience of 12/02/2020 by IAN S. *

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• 5 / 5 1

  

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  Very helpful & friendly staff, good & very well priced equipment

  Review of 10/08/2020, following an experience of 23/01/2020 by JOSEPH M. *

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• 5 / 5 1

  

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  Great service

  Review of 10/08/2020, following an experience of 05/01/2020 by LEE W. *

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• 5 / 5 1

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 17/12/2019 by ALEXANDER W. *

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• 5 / 5 1

  

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  Nice, friendly shop, decent kit and all very straighforward. Very happy to recommend these guys.

  Review of 10/08/2020, following an experience of 04/12/2019 by ROB W. *

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• 5 / 5 1

  

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  The ability to leave skis overnight every night in the shop near the main lift was welcomed. The shop staff were very friendly and helpful.

  Review of 10/08/2020, following an experience of 13/11/2019 by ADRIAN K. *

  *Pseudonymized data at the request of the author

• 5 / 5 1

  

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  Brilliant service for all 9 of us (5 kids in the group for their first time). Great staff and location....

  Review of 10/08/2020, following an experience of 16/10/2019 by SEAN K. *

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• 5 / 5 1

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 11/10/2019 by RILEY W. *

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• 5 / 5 1

  

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  Fantastic service by a friendly and efficient team. Highly recommended!

  Review of 10/08/2020, following an experience of 13/10/2019 by BRADLEY H. *

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