Customer reviews for Skimium - Sanglard Sports Chamonix

Customer reviews Skimium - Sanglard Sports Chamonix

• 5 / 5 1

  

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  Brilliant service and always easy to deal with. used these guys three times now. I even bought an ex-rental pair of skis - great value.

  Review of 02/05/2023, following an experience of 02/04/2023 by GARETH C.

• 5 / 5 1

  

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  Very smooth and easy to use.

  Review of 26/04/2023, following an experience of 01/04/2023 by ELIZABETH R. *

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• 5 / 5 1

  

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  Booking was very easy online. When we arrived, our equipment was quickly gathered. Everything fit perfectly in the first try. I wouldn’t hesitate to rent through Skimium next time.

  Review of 26/04/2023, following an experience of 01/04/2023 by MAUREEN M.

• 5 / 5 1

  

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  Easy to book

  Review of 18/04/2023, following an experience of 14/03/2023 by FRASER E.

• 5 / 5 1

  

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  Very efficient service

  Review of 06/04/2023, following an experience of 13/03/2023 by CHRIS P. *

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• 5 / 5 1

  

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  Fast and friendly

  Review of 04/04/2023, following an experience of 23/01/2023 by NEAL N.

• 5 / 5 1

  

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  Not the cheapest option by any stretch, but premium equipment and top-notch in-store service. I still haven’t received a refund for a cancellation though when I changed my booking…

  Review of 29/03/2023, following an experience of 18/02/2023 by MATTHEW S.

• 5 / 5 1

  

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  Great booking system, friendly staff, and was able to refund when we couldn't go due to a flight cancellation.

  Review of 29/03/2023, following an experience of 08/02/2023 by OLA O.

• 2 / 5 1

  

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  big diferent and I am very disappointed to the ski in shop compared to pictures. Not even close

  Review of 23/03/2023, following an experience of 26/02/2023 by MORTEN A.

• 5 / 5 1

  

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  Great service from Benjamin at Sanglard in Chamonix, and I loved the skis that were recommended to me. Drop-off and pick-up was also a very convenient service.

  Review of 20/03/2023, following an experience of 12/02/2023 by PAUL P.

• 5 / 5 1

  

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  Smoth rental roces, fast and efficient with ok gear

  Review of 20/03/2023, following an experience of 14/02/2023 by JENS J.

• 5 / 5 1

  

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  They were simply great - well priced, quick and efficient with their service.

  Review of 16/03/2023, following an experience of 13/02/2023 by SEAN S.

• 3 / 5 1

  

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  Customer service was very good and extremely quick We paid for the highest quality skis but they were very old and had no sharp edge, very noticeable so therefore won’t be booking again

  Review of 16/03/2023, following an experience of 15/02/2023 by CYRUS C.

• 5 / 5 1

  

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  Really straightforward system to enable on line booking of equipment. Very friendly and efficient service from Jonty & the team.

  Review of 01/03/2023, following an experience of 11/01/2023 by STEPHEN B.

• 5 / 5 1

  

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  Easy and very affordable

  Review of 01/03/2023, following an experience of 09/02/2023 by CHRISTIAN C.

• 5 / 5 1

  

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  I went in a group of 14 people, and the staff was very receptive and friendly; we collected the equipment quickly. During the rental period, we had to change equipment on three occasions which happened with no hassle.

  Review of 01/03/2023, following an experience of 25/01/2023 by GUILHERME G.

• 5 / 5 1

  

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  Helpful brilliant service and delivery to and from hotel was a real bonus. Full refund was also appreciated as i made a mistake on my first booking

  Review of 01/03/2023, following an experience of 01/02/2023 by GRAHAM G.

• 5 / 5 1

  

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  Easy navigating back and forth to see the choices. Good reminder for discount codes

  Review of 21/02/2023, following an experience of 03/02/2023 by MAN LI T.

• 5 / 5 1

  

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  Great site

  Review of 14/02/2023, following an experience of 15/01/2023 by HENRIK H.

• 5 / 5 1

  

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  Quick easy booking and excellent service in resort. Always good which is why I always use Skimium 😊

  Review of 14/02/2023, following an experience of 23/01/2023 by ELLIOT E.

• 5 / 5 1

  

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  Very easy to book!

  Review of 09/02/2023, following an experience of 12/01/2023 by MINEE M.

• 5 / 5 1

  

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  Super efficient and great service. Delivered and picked up the ski equipment to and from the hotel.

  Review of 07/02/2023, following an experience of 18/12/2022 by SACHIN S.

• 2 / 5 1

  

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  There was one pair of poles missing and we lost some time trying to contact the store to solve it. My daughter skis didn’t slide. We asked for assistance but nobody showed up to wax them or change them and I had to rent another pair os skis for her at the ski station.

  Review of 06/02/2023, following an experience of 26/12/2022 by DANIELLY D.

• 4 / 5 1

  

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  Well used boots & ski's at beginning of season Appreciate not the best conditions when hired

  Review of 19/01/2023, following an experience of 23/12/2022 by SIMON S.

• 5 / 5 1

  

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  Yes

  Review of 11/01/2023, following an experience of 19/12/2022 by SACHIN S.

• 5 / 5 1

  

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  Excellent service in store. Very good English. Quick and efficient

  Review of 11/01/2023, following an experience of 17/12/2022 by MELANIE M.

• 5 / 5 1

  

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  All good

  Review of 03/05/2022, following an experience of 07/04/2022 by AMANDA W. *

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• 5 / 5 1

  

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  Top rate

  Review of 26/03/2022, following an experience of 10/03/2022 by ALFIE P. *

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• 5 / 5 1

  

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  Je fais une location quand je reviens a Chamonix. Merci

  Review of 16/03/2022, following an experience of 21/02/2022 by LUCAS H. *

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• 5 / 5 1

  

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  I'd hired ski's from a different branch but they sorted it out for me, saving me time walk a long way in ski boots!

  Review of 16/03/2022, following an experience of 22/02/2022 by ASHLEY J. *

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• 5 / 5 1

  

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  The staff were very friendly and extremely accommodating. I loved my experience at the store. I couldn’t rent my gear the first day because I had a personal emergency so they allowed me to come back the next day without any hassle.

  Review of 13/03/2022, following an experience of 10/02/2022 by PATRICK A. *

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• 5 / 5 1

  

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  Very happy with Sanglard Staff! Highly professional and dependable, knows équipement extremely well, always in a good mood (even when under a lot of pressure during peak season)

  Review of 09/03/2022, following an experience of 03/02/2022 by RYAN E. *

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• 3 / 5 1

  

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  as I said, my equipment was quite tired. the boots were non waterproof. An experienced snowboarder looked at my board in a telecabin and told me he couldn’t believe Inhad been given it. It was completely unwaxed.

  Review of 09/03/2022, following an experience of 11/01/2022 by LUKE D. *

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• 5 / 5 1

  

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  Very helpful and fast

  Review of 08/03/2022, following an experience of 11/02/2022 by ISAAC M. *

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• 5 / 5 1

  

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  EXCELLENT

  Review of 01/03/2022, following an experience of 04/02/2022 by ABBIE H. *

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• 5 / 5 1

  

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  Judge best

  Review of 01/03/2022, following an experience of 03/02/2022 by DENNIS M. *

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• 5 / 5 1

  

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  We did have an issue the last time we hired skis but absolutely no issues this year, I think the website has been updated which helped

  Review of 15/02/2022, following an experience of 14/01/2022 by LIAM L. *

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• 5 / 5 1

  

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  Love it, always get my skis here

  Review of 15/02/2022, following an experience of 14/01/2022 by SOFIA M. *

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• 5 / 5 1

  

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  Sanglard are the best in Chamonix in my opinion

  Review of 15/02/2022, following an experience of 16/01/2022 by ALFIE S. *

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• 5 / 5 1

  

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  We use this shop every year for a reason. The staff are extremely friendly and knowledgeable. Highly recommended

  Review of 15/02/2022, following an experience of 27/01/2022 by JULIA R. *

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• 5 / 5 1

  

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  ..,

  Review of 15/02/2022, following an experience of 14/01/2022 by RUBY H. *

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• 5 / 5 1

  

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  Nice and helpful

  Review of 12/02/2022, following an experience of 14/01/2022 by PAULINE E. *

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• 5 / 5 1

  

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  Great team. Thank you

  Review of 12/02/2022, following an experience of 21/01/2022 by LINDA E. *

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• 5 / 5 1

  

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  Very good experience, staff were extremely attentive and nice

  Review of 11/02/2022, following an experience of 17/01/2022 by SASHA S. *

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• 5 / 5 1

  

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  Great experience. Can't wait to go back

  Review of 11/08/2020, following an experience of 23/02/2020 by SAMANTHA H. *

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• 3 / 5 1

  

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  The online booking system is at best poor. Our party all booked our equipment but for some reason or other it did not translate to the order when we went to pick up which led to confusion and additional cost. Nothing wrong with the equipment but little sympathy shown by the staff for the errors made in their own system. I'm afraid we will be going elsewhere next year as we were far from impressed which is a shame as we are long standing customers.

  Review of 11/08/2020, following an experience of 22/12/2019 by JOANNE C. *

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• 5 / 5 1

  

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  Skimium equipment is alway great! Thanks as ever! And see you in the season

  Review of 11/08/2020, following an experience of 05/10/2019 by CHARLIE K. *

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• 5 / 5 1

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 22/02/2020 by CLAIRE R. *

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• 5 / 5 1

  

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  Professional and friendly. Great atmosphere inside the store. Equipment beyond my expectations!

  Review of 10/08/2020, following an experience of 19/02/2020 by VICKY M. *

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• 5 / 5 1

  

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  These guys know what they’re doing and have everything ready. They have a good number of staff so you’re not waiting. Great store also to have a browse afterwards!

  Review of 10/08/2020, following an experience of 16/01/2020 by MIA K. *

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• 5 / 5 1

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 14/01/2020 by TEAGAN R. *

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• 5 / 5 1

  

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  Ideal location close to the slopes and my hotel, win win. Great range of equipment for adults and children too, I took my daughters boots back because she wasn’t happy and got a refit no problem for the staff.

  Review of 10/08/2020, following an experience of 15/12/2019 by LISA S. *

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• 5 / 5 1

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 15/12/2019 by JOE H. *

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• 5 / 5 1

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 10/12/2019 by MUHAMMAD P. *

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• 5 / 5 1

  

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  Everyone in the store was really friendly. Only hiccup was that on entry I was sent over fo fitting but wasn’t asked if I already made the booking online. So I was sorted out with skis and boots but the problem was only realised when I was asked to pay again

  Review of 10/08/2020, following an experience of 20/10/2019 by ERIN W. *

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• 5 / 5 1

  

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  I thought that I had booked an off piste package for three days however I had to pay for an additional day of touring bindings and did not receive any rebate for one of the days I had booked on line . I was a bit confused.

  Review of 19/04/2019, following an experience of 16/04/2019 by ALFIE G. *

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• 5 / 5 1

  

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  Sans commentaire

  Review of 18/04/2019, following an experience of 15/04/2019 by FRANCESCA G. *

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• 4 / 5 1

  

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  Sans commentaire

  Review of 15/04/2019, following an experience of 10/04/2019 by GEORGIA S. *

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• 2 / 5 1

  

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  the store didn't deliver what was promised (Multi-dates services). My brother joined me for a couple of days so we went to the store to rent him some skies. The store didn't applied the same discount I had on my reservation, even when I added his skies to mine same reservation.

  Review of 11/03/2019, following an experience of 24/02/2019 by CAROLE C. *

  *Pseudonymized data at the request of the author

  Answer by skimium.co.uk

  

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  Hello, Thank you for your message. I'm sorry, your reservation does not have this option: multi-dates services. Moreover, no modification can be made on your reservation (adding or deleting equipment) in store. Any additional equipment will be added at the store price without Internet discount. I suggest you to answer me to better understand your dissatisfaction at support@skimium.com Best, Skimium.com

  Answer by Carole C

  

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  And also, as a Flexi Option I had the right to have the last day of rental costs refunded in case of a Early departure. The store just returned me 1/4 of that value when I returned the skies early. very disappointed. 3. Early departure Refund of the last day of rental costs in the case of early departure (only valid on reservations of more than 3 days)

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• 1 / 5 1

  

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  Sans commentaire

  Review of 11/03/2019, following an experience of 08/03/2019 by GRAHAM K. *

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  Answer by skimium.co.uk

  

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  Hello, Thank you for answering our questionnaire. We hope to see you again next year. Best, Skimium.com

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