Customer reviews for Skimium - Peclet Ski Service

Customer reviews Skimium - Peclet Ski Service

• 1 / 5

  

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  Heel binding on one of the Skis was broken, causing it to slowly slide back by itself while skiing. Ski came off on the Arolles black run so I had to slide part of the icy run on my body causing me bruising which made sitting and skiing uncomfortable for the rest of the trip. Lucky, considering how much worse my injuries could have been. Person issuing the equipment seemed dazed/confused the entire time. And this is perhaps why the broken binding wasn't noticed. Would have had to walk 1km+ uphill in Ski boots had i not known how to adjust a heel binding myself. Store representative confirmed that the heel binding was broken, justifying it saying it was "very rare". Clearly not stringent enough testing of equipment before issuance! Store representative then gave me an email to contact regarding a refund, but when I emailed this address I received a automatic reply saying I required an "exceptional refund form" from the store. This clearly should have been told to me in the store, alone with the form.

  Review of 09/04/2024, following an experience of 25/03/2024 by CAOLÁN H.

• 5 / 5

  

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  So reliable year after year

  Review of 31/03/2024, following an experience of 18/03/2024 by PAMELA T.

• 5 / 5

  

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  The store is easy to find in the centre of Val Thorens. The staff were very patient and helpful, particularly Roman, who helped with our boot fitting. Collecting our equipment at 3pm the day before meant that there were no queues and no pressure. Equipment was not pristine, it was late in the season, but was all perfectly good condition and worked well. Thanks Team Skimium!

  Review of 31/03/2024, following an experience of 18/03/2024 by ALEC W.

• 5 / 5

  

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  The team were incredibly friendly and the service was efficient

  Review of 26/03/2024, following an experience of 11/03/2024 by EMILY B.

• 3 / 5

  

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  We were a group of 9, 8 people had problems with their kit. Really poor quality - will not use again.

  Review of 20/02/2024, following an experience of 05/02/2024 by TOM E.

• 4 / 5

  

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  Good prices, convenient location and all the personnel were really helpful. I had to change my boots after the first day and my sons ski brake broke. Both issues were sorted out with no fuss

  Review of 20/02/2024, following an experience of 05/02/2024 by TIM A.

• 5 / 5

  

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  Peclet is a small shop with less equipment than the others. There was no queue unlike Skiset next door. I pre booked and no problems picking up, i just felt that the skis we had were not the standard that I had booked

  Review of 19/02/2024, following an experience of 05/02/2024 by MALCOLM H.

• 5 / 5

  

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  Brilliant service - very knowledgeable staff

  Review of 13/02/2024, following an experience of 29/01/2024 by WAYNE W. *

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• 5 / 5

  

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  We rented skis from Skimium at Peclet ski service in Val Thorens. We were really satisfied with this service, it was very quick and easy to both rent and return the skis and also swap skis during the week for snowboards for only a minimal charge. Also got a great group offer on the skis with all the discounts offered online by Skimium. I highly recommend and will we using this service again upon returning to Val Thorens.

  Review of 13/02/2024, following an experience of 30/01/2024 by NICOLE O.

• 5 / 5

  

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  Staff were super nice and friendly, very quick and easy service would definitely recommend

  Review of 07/02/2024, following an experience of 23/01/2024 by MAX K.

• 5 / 5

  

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  great accomodating staff

  Review of 07/02/2024, following an experience of 23/01/2024 by AISLING N.

• 5 / 5

  

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  Fabulous service, very kind and so helpful. Thank you.

  Review of 01/02/2024, following an experience of 22/01/2024 by ALEXANDRA B.

• 5 / 5

  

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  Great Service and Equipment and Helpful staff at a reasonable price - will definitely use again.

  Review of 30/01/2024, following an experience of 16/01/2024 by SCOT R.

• 5 / 5

  

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  Professional prompt service

  Review of 27/01/2024, following an experience of 15/01/2024 by JACK C. *

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• 5 / 5

  

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  Nothing to add

  Review of 27/01/2024, following an experience of 13/01/2024 by TOM R.

• 5 / 5

  

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  Good skis and boots. Friendly staff and fast service. Will definitely use again on our next trip.

  Review of 26/01/2024, following an experience of 09/01/2024 by STUART S.

• 5 / 5

  

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  The staff were very kind and helpful. I was served instantly with no wait times. They were also the highest quality rental skis I’ve had for a long time. I would happily use them again.

  Review of 09/01/2024, following an experience of 25/12/2023 by AINE D.

• 5 / 5

  

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  Very friendly and efficient staff

  Review of 09/01/2024, following an experience of 25/12/2023 by TRISTAN J.

• 5 / 5

  

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  Easy to do and great discounts - in store staff were brilliant and equipment was great. Would definitely use again and recommend to others.

  Review of 02/05/2023, following an experience of 31/01/2023 by EDEN K. *

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• 5 / 5

  

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  Easy to use website, Friendly shop staff & top level equipment also allowed to swap skis as the first ones offered did not suit my partner but the shop staff were quick to offer up a more suitable pair. 10/10 would recommend and will definitely use again.

  Review of 18/04/2023, following an experience of 02/03/2023 by ALAN F. *

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• 5 / 5

  

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  Skis were as expected and labelled with names ready to go.

  Review of 06/04/2023, following an experience of 28/11/2022 by ASHLEY R. *

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• 5 / 5

  

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  Excellent customer service and support. Good standard of skis and equipment for my whole party.

  Review of 29/03/2023, following an experience of 28/02/2023 by GORDON W. *

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• 5 / 5

  

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  Easy booking process. And the staff in the store were fantastic! The whole hiring process was the easiest I’ve ever experienced. Would definitely recommend!

  Review of 29/03/2023, following an experience of 13/02/2023 by ISOBEL K. *

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• 5 / 5

  

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  Easy booking experience, my hire was easily transferred to a nearer store

  Review of 28/03/2023, following an experience of 15/01/2023 by NEIL W. *

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• 3 / 5

  

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  Service and staffs are great. But gears are a bit old and used so much.

  Review of 01/03/2023, following an experience of 02/01/2023 by ROSS P. *

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• 5 / 5

  

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  Everything was super smooth and professional. Extremely competitive prices, great service, and great location in the resort. Cannot fault a single bit.

  Review of 07/02/2023, following an experience of 26/11/2022 by FIONA H. *

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• 3 / 5

  

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  Super fast and easy procedure with getting ski equipment, friendly stuff and no problems with getting new pair of skies when ones you get at the begging weren't working for you. I didn't like some hidden costs that appear at the end of booking, extra 4€ there, 2€ here, and it gets around 15€ more than you wanted to spend.

  Review of 07/02/2023, following an experience of 04/01/2023 by LAURA E. *

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• 5 / 5

  

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  Extremely satisfied and the best prices around

  Review of 03/05/2022, following an experience of 09/04/2022 by PETER W. *

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• 5 / 5

  

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  No. All good

  Review of 08/04/2022, following an experience of 11/02/2022 by AVA E. *

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• 3 / 5

  

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  The skis I got let down this mark

  Review of 24/03/2022, following an experience of 07/02/2022 by RUTH C. *

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• 4 / 5

  

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  No comments

  Review of 16/03/2022, following an experience of 14/01/2022 by JEREMY K. *

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• 5 / 5

  

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  They did a good job and everyone wore a mask.

  Review of 13/03/2022, following an experience of 01/02/2022 by FREDDIE K. *

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• 5 / 5

  

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  Needs a queue system...

  Review of 08/03/2022, following an experience of 31/10/2021 by MIKE B. *

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• 5 / 5

  

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  Excellent service allowed me to change skis to match the conditions after a dump of snow, friendly and helpful

  Review of 25/02/2022, following an experience of 02/02/2022 by SABRINA D. *

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• 5 / 5

  

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  Everything is OK

  Review of 27/01/2022, following an experience of 28/12/2021 by PATRICK A. *

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• 5 / 5

  

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  Excellent

  Review of 25/12/2021, following an experience of 14/12/2021 by FREDDIE B. *

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• 5 / 5

  

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  I always use Skimium but this experienced ensured I'll be using the again March 2022

  Review of 22/12/2021, following an experience of 15/11/2021 by MAISIE C. *

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• 5 / 5

  

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  10/10 would recommend

  Review of 14/12/2021, following an experience of 04/11/2021 by SALLY K. *

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• 5 / 5

  

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  The staff at Peclet Ski Service were excellent! We had some problems with our booking as we missed our flight. We wrote to Skimium for a refund on the unused days, but they took a long time to get back and when they did, they weren't very helpful. On the other hand, the staff at Peclet Ski Service were extremely helpful. They empathised with our situation and were polite, patient and professional in handling our case, despite how busy they were during the peak season. The kind and generous staff at Peclet Ski Service eventually offered us a refund on the unused days.

  Review of 15/08/2020, following an experience of 14/12/2019 by JASMINE C. *

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• 5 / 5

  

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  Your service is excellent and I enjoy ordering equipment from you and your employees are always smiling and very nice

  Review of 11/08/2020, following an experience of 18/12/2019 by DYLAN R. *

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• 5 / 5

  

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  Very efficient and considerate service and offering. Good skis

  Review of 11/08/2020, following an experience of 24/11/2019 by GEORGE H. *

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• 2 / 5

  

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  Can't fault the staff or equipment however, talking the equipment back on the last day was unbearble, all due to volume of people doing the same. Especially painful when you've a long journey ahead.

  Review of 10/08/2020, following an experience of 05/03/2020 by SAMUEL E. *

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• 4 / 5

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 10/01/2020 by MOHAMMED B. *

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• 5 / 5

  

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  Always helpful in the store. The staff is always good.

  Review of 10/08/2020, following an experience of 10/01/2020 by JESSICA K. *

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• 5 / 5

  

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  Staff were helpful and provided excellent advice on buying ski boots.

  Review of 10/08/2020, following an experience of 30/12/2019 by OSCAR P. *

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• 5 / 5

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 31/12/2019 by TARA A. *

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• 5 / 5

  

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  Affordable compared to other stores in VT, and very good equipment.

  Review of 10/08/2020, following an experience of 26/12/2019 by SARAH S. *

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• 4 / 5

  

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  Sans commentaire

  Review of 10/08/2020, following an experience of 16/12/2019 by STACEY L. *

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• 3 / 5

  

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  Sans commentaire

  Review of 27/07/2020, following an experience of 09/11/2019 by REECE P. *

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Reviews displayed in chronological order