Customer reviews for miscota.co.uk

Customer reviews

• 5 / 5 1

  

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  Whenever I have ordered from Miscota I have been impressed with their speed of service, packaging and quality of product.

  Review of 01/11/2022, following an experience of 04/10/2022 by LEAH R. *

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• 5 / 5 1

  

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  Thank you Miscota, I purchased my dog some Friskies Stars when travelling back to the UK through France, my dog loved them so much, unfortunately no pet shops in the UK stock them. I trawled the internet and found Miscota stocks them, I now have a very happy dog. Arrived quickly and on the day the last Friskie had been munched :-)

  Review of 01/11/2022, following an experience of 30/09/2022 by ELSIE K. *

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• 5 / 5 1

  

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  Delivery to UK was just over a week. Well packaged. Happy customer.

  Review of 01/11/2022, following an experience of 05/10/2022 by ETHAN W. *

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• 5 / 5 1

  

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  Couldn’t fault the service. Very lucky even with the postal strike still got my order great

  Review of 26/10/2022, following an experience of 26/09/2022 by SARAH W. *

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• 5 / 5 1

  

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  Easy to order and arrived well

  Review of 26/10/2022, following an experience of 01/10/2022 by JODIE H. *

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• 4 / 5 1

  

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  Bought a product called Frolic dry dog food. Can't get this in the shops so it is great I can buy online. My dog loves it.

  Review of 25/10/2022, following an experience of 25/09/2022 by PETE S. *

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• 5 / 5 1

  

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  Very efficient ordering and delivery service. Order regularly- never had any problems.

  Review of 15/10/2022, following an experience of 19/09/2022 by SUMMER S. *

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• 5 / 5 1

  

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  It took a few days to receive it, but the quality is as was expected by Artero.

  Review of 15/10/2022, following an experience of 26/09/2022 by LILLY C. *

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• 5 / 5 1

  

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  Exvellent service, item arrived when stated was well packed

  Review of 15/10/2022, following an experience of 22/09/2022 by BRUCE W. *

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• 4 / 5 1

  

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  Great 👍🏼 But wish the delivery charge was less to the U.K.

  Review of 15/10/2022, following an experience of 18/09/2022 by CALLUM P. *

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• 2 / 5 1

  

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  Item arrived damaged. Not resolved yet.

  Review of 15/10/2022, following an experience of 07/09/2022 by ISAAC J. *

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• 5 / 5 1

  

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  Its a regular order. Because they have never let me down andvery dependable

  Review of 15/10/2022, following an experience of 26/09/2022 by SEBASTIAN M. *

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• 5 / 5 1

  

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  Very professional with informative service.

  Review of 15/10/2022, following an experience of 16/09/2022 by DENNIS G. *

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• 5 / 5 1

  

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  Wanted to buy Frolic dog food. Couldn't find in the UK. Was sceptical but tried Miscota. Postage a bit expensive but order came within days will use again

  Review of 05/10/2022, following an experience of 05/09/2022 by KEITH L. *

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• 5 / 5 1

  

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  Excellent service delivery arrived quickly

  Review of 05/10/2022, following an experience of 12/09/2022 by BRADLEY W. *

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• 3 / 5 1

  

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  This product is 5 star but the postage makes you think whether it is worth it.

  Review of 05/10/2022, following an experience of 11/09/2022 by SALLY E. *

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• 5 / 5 1

  

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  Miscota has a wonderful selection and all at good prices. I will most definitely shop from them again. Thank you Miscota.

  Review of 05/10/2022, following an experience of 12/09/2022 by CALLUM R. *

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• 5 / 5 1

  

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  Delivered earlier than expected, perfect condition

  Review of 04/10/2022, following an experience of 07/09/2022 by NAOMI C. *

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• 1 / 5 1

  

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  Sadly they are not a reliable Company. They are very quick to take your money but so far I haven’t received the ordered items. They are blaming this on their carrier. So in my opinion stay away from Miscosta.

  Review of 04/10/2022, following an experience of 06/09/2022 by DANIEL R. *

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• 5 / 5 1

  

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  This was a simple order of car food that I cannot get in the UK. From order and delivery from spain took about a week which was excellent. Prompt service and the order was correct. What more can you ask for.

  Review of 29/09/2022, following an experience of 04/09/2022 by LINDA C. *

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• 1 / 5 1

  

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  Poor customer service. Wrong size items sent, cannot send them back. Wasted money on two items

  Review of 29/09/2022, following an experience of 27/08/2022 by AMELIA S. *

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• 5 / 5 1

  

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  good product arrived fine

  Review of 29/09/2022, following an experience of 02/09/2022 by ABBIE R. *

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• 5 / 5 1

  

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  Got it really quick and it was worth the money

  Review of 14/09/2022, following an experience of 31/08/2022 by SUZANNE A. *

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• 5 / 5 1

  

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  Easy to order. Quick to arrive. Recommended.

  Review of 13/09/2022, following an experience of 30/08/2022 by KEVIN P. *

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• 4 / 5 1

  

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  Can't fault the service or price, but the item was in Spanish (with no translation) , so I had to Google the item to find out how to apply it to my cat.

  Review of 11/09/2022, following an experience of 28/08/2022 by RAY J. *

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• 4 / 5 1

  

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  Good delivery and excellent product which my cat loves. It is expensive though!

  Review of 09/09/2022, following an experience of 26/08/2022 by CHARLOTTE R. *

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• 5 / 5 1

  

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  excellent company to deal with service is also very good, price is good and product always available in stock i order this product on a regular basis and have never had any problems.

  Review of 08/09/2022, following an experience of 26/08/2022 by ANDREW W. *

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• 5 / 5 1

  

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  Great choice, easy to navigate website, good prices, excellent customer service. Thank you!

  Review of 08/09/2022, following an experience of 24/08/2022 by KARL T. *

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• 5 / 5 1

  

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  Fast despatch, happy buyer

  Review of 08/09/2022, following an experience of 26/08/2022 by PHOEBE T. *

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• 5 / 5 1

  

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  Always excellent customer service. Good value products delivered quickly.

  Review of 07/09/2022, following an experience of 22/08/2022 by LILLY K. *

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• 5 / 5 1

  

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  Always very happy with the way my order is handeld and delivered,wouldnt buy nowhere else😊

  Review of 06/09/2022, following an experience of 11/08/2022 by HARVEY K. *

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• 5 / 5 1

  

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  Easy to use and well priced

  Review of 06/09/2022, following an experience of 23/08/2022 by KAREN T. *

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• 5 / 5 1

  

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  Item received quickly & very well packaged. Many thanks indeed!

  Review of 06/09/2022, following an experience of 19/08/2022 by ELLIOTT W. *

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• 4 / 5 1

  

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  Arrived quickly and well packed. No problem coming to UK

  Review of 06/09/2022, following an experience of 17/08/2022 by TIM T. *

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• 5 / 5 1

  

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  Pleased with the company and delivery. Having read some reviews, I was sceptical, but I had no problems and didn't have to pay taxes.

  Review of 06/09/2022, following an experience of 16/08/2022 by CHRISTOPHER K. *

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• 5 / 5 1

  

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  I love mascots so do my babies it comes quickly to

  Review of 06/09/2022, following an experience of 11/08/2022 by SASHA J. *

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• 4 / 5 1

  

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  Everything seems professsional regarding customer service. My only grumble is the charge for deliveryto the UK.

  Review of 06/09/2022, following an experience of 09/08/2022 by MARK R. *

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• 5 / 5 1

  

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  I am very happy with my order. Fast delivery.thank you

  Review of 06/09/2022, following an experience of 09/08/2022 by LAURA K. *

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• 5 / 5 1

  

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  Efficient and quick service. I always use Miscota.

  Review of 06/09/2022, following an experience of 07/08/2022 by DOMINIC S. *

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• 1 / 5 1

  

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  Product didn't arrive, poor communication Will not use again.

  Review of 06/09/2022, following an experience of 05/08/2022 by TOBY C. *

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• 5 / 5 1

  

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  Can't fault delivery, quality and price of the product.

  Review of 01/09/2022, following an experience of 06/08/2022 by CHRISTOPHER R. *

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• 1 / 5 1

  

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  Poor company. Prong collar size not accurate for my XL Bully. Not worth it to return because I have to pay the postage. You lost out on lots of business from us as we have lots of animals. Not happy at all!

  Review of 01/09/2022, following an experience of 30/07/2022 by PAULINE M. *

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• 5 / 5 1

  

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  Super-fast excellent service. My order was processed & shipped very quickly, arriving in perfect condition as described. I'm 100% satisfied with my order and the excellent service I received. Highly recommended.

  Review of 01/09/2022, following an experience of 29/07/2022 by MAX H. *

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• 5 / 5 1

  

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  Great price and delivery considering it's coming from Spain. Only took 7 days from ordering to delivery.

  Review of 01/09/2022, following an experience of 07/08/2022 by JACKSON S. *

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• 3 / 5 1

  

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  Rather slow, but it arrived, eventually. It wasn’t slower than they said, but is slower than other suppliers.

  Review of 01/09/2022, following an experience of 05/08/2022 by ALAN P. *

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• 5 / 5 1

  

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  Great selection, great prices and excellent customer service. Thank you!

  Review of 29/08/2022, following an experience of 04/08/2022 by PHILIP J. *

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• 5 / 5 1

  

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  Excellent service thank you

  Review of 29/08/2022, following an experience of 22/05/2022 by CALLUM M. *

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• 1 / 5 1

  

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  Bad service All ways marked as in stock then have to wait months as out of stock

  Review of 29/08/2022, following an experience of 31/07/2022 by DUNCAN W. *

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• 5 / 5 1

  

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  Good product good service

  Review of 29/08/2022, following an experience of 31/07/2022 by STEFAN W. *

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• 5 / 5 1

  

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  Used Mascota several time and have not been disappointed. Competitively priced.

  Review of 29/08/2022, following an experience of 30/07/2022 by JACKSON G. *

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• 5 / 5 1

  

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  Always is a good service and quality product

  Review of 29/08/2022, following an experience of 02/08/2022 by JESSICA R. *

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• 5 / 5 1

  

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  Excellent product and has made walking my huge dog a lot easier. He has adapted well to the product.

  Review of 28/08/2022, following an experience of 01/08/2022 by JODIE L. *

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• 5 / 5 1

  

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  My cat only likes this brand as he has been eating it since we adopted him but in the UK we couldn't find it anywhere. Delivery was the day that was mentioned and it all arrived in perfect condition.

  Review of 28/08/2022, following an experience of 29/07/2022 by NIKKI M. *

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• 5 / 5 1

  

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  Before we left the EU I always ordered my Alpha Spirit dog food from them, but sadly after leaving, the delivery costs were as much as the food! However, the delivery costs are now more reasonable and I will use them again as they are a reliable company and have a good selection of dog products.

  Review of 22/08/2022, following an experience of 24/07/2022 by CAMERON C. *

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• 5 / 5 1

  

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  Great service, fast delivery, I definitely recommend it.

  Review of 22/08/2022, following an experience of 28/07/2022 by LAYLA D. *

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• 5 / 5 1

  

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  Excellent sevice good quality biscuits and very well packed. Tràcking easy to follow

  Review of 22/08/2022, following an experience of 26/07/2022 by TINA H. *

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• 5 / 5 1

  

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  Excellent! Top quality product. Perfect delivery by Royal Mail. Highly recommend!

  Review of 22/08/2022, following an experience of 25/07/2022 by DEAN W. *

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• 4 / 5 1

  

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  The company were good & the website was easy to navigate. Kept informed when originally out of stock. Delivery once back in stock was quite quick & was able to track with no problem. Unfortunately the product was not as expected. Picture showed white mouse & was buying to replace a previous white mouse toy. Our fussy cat is not happy with the black one & is currently not playing with it! Hopefully if we persevere she will get to love it like the previous one.

  Review of 22/08/2022, following an experience of 26/07/2022 by NATALIE H. *

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• 3 / 5 1

  

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  Delivery often takes a week or more to UK, not very fast

  Review of 22/08/2022, following an experience of 10/07/2022 by EVIE M. *

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• 5 / 5 1

  

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  Very good company. Quick delivery too. I am very happy with the service and would highly recommend to a friend.

  Review of 22/08/2022, following an experience of 31/07/2022 by PHOEBE R. *

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• 5 / 5 1

  

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  could not do better

  Review of 22/08/2022, following an experience of 27/07/2022 by WENDY T. *

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• 5 / 5 1

  

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  Brilliant service! My products were 50% cheaper than anywhere else so to be honest I thought it must be a scam but I got all my products exactly what they should have been so I’m thrilled to bits ! 100% recommend

  Review of 22/08/2022, following an experience of 26/07/2022 by EILEEN R. *

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• 5 / 5 1

  

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  This item was out of stock when I went on the site, left my email so they could contact me when it was in stock took a long while but they did not let me down. Goods arrived and I was very pleased with them. I would recommended them very efficient.

  Review of 21/08/2022, following an experience of 21/07/2022 by GRANT R. *

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• 5 / 5 1

  

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  Orders come from abroad so not as fast as one would choose but some products not available in this country so providing you give them enough time service is good.

  Review of 21/08/2022, following an experience of 25/07/2022 by LUCY W. *

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• 5 / 5 1

  

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  An excellent service. Many thanks.x

  Review of 21/08/2022, following an experience of 22/07/2022 by MARY H. *

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• 2 / 5 1

  

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  No invoice added or any information about the return

  Review of 21/08/2022, following an experience of 22/07/2022 by ALFIE H. *

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• 5 / 5 1

  

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  My order was delivered on time, my two shihtzu’s love there dental treats. I will definitely be ordering again soo.

  Review of 21/08/2022, following an experience of 24/07/2022 by EVELYN B. *

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• 5 / 5 1

  

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  Great priced product. Genuine herm sprenger collar much cheaper than anywhere else I checked. Delivery was as advertised

  Review of 21/08/2022, following an experience of 22/07/2022 by ELLIOT T. *

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• 5 / 5 1

  

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  I am happy with my order, did not have to wait over 3 weeks to get it this time, great price too. Thank you.

  Review of 14/08/2022, following an experience of 18/07/2022 by LEE R. *

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• 5 / 5 1

  

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  Prompt service, excellent quality

  Review of 14/08/2022, following an experience of 17/07/2022 by GAVIN W. *

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• 5 / 5 1

  

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  The product Advance hypoallergenic dog treats are excellent for my dog who has stomach issues . The delivery was very quick and efficient . We have placed orders in the past without a problem . In my own experience I can highly recommend this company .

  Review of 14/08/2022, following an experience of 18/07/2022 by LOUIS M. *

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• 5 / 5 1

  

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  Good communication. Prompt transaction. Easy to order. Secure packaging. Would recommend.

  Review of 14/08/2022, following an experience of 05/07/2022 by AMY C. *

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• 5 / 5 1

  

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  Could not buy Felix soft and crunchy in UK so very pleased to be able to get from an EU country.Also the goods were delivered early by 5 days with no problems.

  Review of 14/08/2022, following an experience of 09/04/2022 by LIAM W. *

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• 5 / 5 1

  

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  Very fast and efficient service

  Review of 14/08/2022, following an experience of 15/07/2022 by EMMA P. *

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• 5 / 5 1

  

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  Good thanks

  Review of 14/08/2022, following an experience of 21/07/2022 by RACHEL J. *

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• 5 / 5 1

  

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  I was so pleased to find the little cat dish on Miscota that I had been searching for, as I had broken the one I had and couldn’t find it anywhere else. It was a reasonable price including postage so I ordered two and they came well packed .

  Review of 14/08/2022, following an experience of 18/07/2022 by CHRIS J. *

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• 5 / 5 1

  

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  Perfect and quick delivery

  Review of 14/08/2022, following an experience of 18/07/2022 by STEVE P. *

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• 5 / 5 1

  

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  Absolutely delighted with these angled dishes. My cat 🐈 loves eating from them. They were packaged fantastic, delivered & most of all look great.

  Review of 14/08/2022, following an experience of 18/07/2022 by BETH S. *

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• 5 / 5 1

  

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  Efficient and arrived very quickly

  Review of 14/08/2022, following an experience of 18/07/2022 by SONIA A. *

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• 5 / 5 1

  

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  Products has stated,came relatively quickly

  Review of 14/08/2022, following an experience of 14/07/2022 by CHARLES B. *

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• 5 / 5 1

  

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  Great service, great prices, speedy delivery - thank you!

  Review of 10/08/2022, following an experience of 18/07/2022 by OLIVIA G. *

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• 5 / 5 1

  

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  I have used them before without any problems, and once again the dog choc came early than expected. Teri my dog only eats these chocs for the last 13 years. Thankyou from both of us.

  Review of 10/08/2022, following an experience of 14/07/2022 by HEATHER S. *

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• 5 / 5 1

  

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  Very good service and delivery.

  Review of 10/08/2022, following an experience of 15/07/2022 by KEVIN M. *

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• 5 / 5 1

  

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  Very good service and excellent product.

  Review of 10/08/2022, following an experience of 15/07/2022 by KEVIN T. *

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• 5 / 5 1

  

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  The products I order are no longer available in the UK. I have a very picky cat when it comes to her food. She just loves this soup!

  Review of 10/08/2022, following an experience of 16/07/2022 by YVETTE T. *

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• 5 / 5 1

  

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  excellent service and stock availability .

  Review of 10/08/2022, following an experience of 17/07/2022 by JASON M. *

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• 5 / 5 1

  

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  Good service

  Review of 10/08/2022, following an experience of 18/07/2022 by FREYA W. *

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• 5 / 5 1

  

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  Very good service they did exactly what they said they would, highly recommend.

  Review of 10/08/2022, following an experience of 17/07/2022 by ROSS B. *

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• 4 / 5 1

  

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  Easy ordering, find what I'm looking for. Delivery takes a few days, but overall quite happy.

  Review of 03/08/2022, following an experience of 09/07/2022 by SUMMER R. *

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• 5 / 5 1

  

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  Delivery as expected. Great product

  Review of 03/08/2022, following an experience of 07/07/2022 by LEWIS W. *

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• 5 / 5 1

  

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  My cats love the soup and after Brexit is not delivered. Arrived just in time, so I didn't have to face 2 angry cats.

  Review of 03/08/2022, following an experience of 10/07/2022 by LOUIS H. *

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• 1 / 5 1

  

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  Did not send full order. Despite still having items on sale on the site refused to send missing items on and instead refunded. This means to get the full order I had originally asked for I was going to have to pay two lots of postage. Not good customer service at all.

  Review of 15/09/2020, following an experience of 16/08/2020 by DOMINIC B. *

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• 1 / 5 1

  

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  When I finished the order I discovered that there is a deal on Braveness food that I bought (buy1 get 2nd 50%off). I did send an email immediately to cancel my order so I can benefit from the deal. 7 minutes after ordering I've got response from Miscota team that they can't cancel because order was already sent, advising me to return the order. I don't believe it is possible that order was sent couple minutes after ordering. According to Miscota tracking details order was sent next day 8:11. I think this is appalling customer service, reluctant to cancel the order and suggesting to move 27kg of dog food across the Europe there and back during pandemic! I wouldn't buy from them again.

  Review of 09/06/2020, following an experience of 12/05/2020 by QUENTIN C. *

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• 4 / 5 1

  

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  fine

  Review of 16/05/2020, following an experience of 28/04/2020 by HELEN S. *

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• 5 / 5 1

  

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  Great selection fast delivery would recommend this company happy Cat's

  Review of 16/05/2020, following an experience of 22/04/2020 by MANDY W. *

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• 5 / 5 1

  

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  Great price and timely delivery. Thank you.

  Review of 16/05/2020, following an experience of 20/04/2020 by ALEXA Y. *

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• 3 / 5 1

  

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  I thought it was shocking the length of time I had to wait. I understand we are In crazy times but all my other orders from different places havent taken so long

  Review of 16/05/2020, following an experience of 19/04/2020 by CHARLES H. *

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• 5 / 5 1

  

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  Excellent service and good delivery time.

  Review of 16/05/2020, following an experience of 19/04/2020 by DENNIS A. *

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• 2 / 5 1

  

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  Web navigation OK, delivery very late (but possibly due to COVID-19). Worst aspect is that all communication is in English which has been poorly translated from Spanish. Might as well use Google Translate!

  Review of 16/05/2020, following an experience of 04/04/2020 by VICKY H. *

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• 5 / 5 1

  

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  Great service and great price

  Review of 10/05/2019, following an experience of 28/04/2019 by ALISON E. *

  *Pseudonymized data at the request of the author

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