Customer reviews for miscota.co.uk

Customer reviews

• 5 / 5

  

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  Arrived in great time

  Review of 26/11/2023, following an experience of 08/11/2023 by ANNA P.

• 5 / 5

  

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  Great service

  Review of 26/11/2023, following an experience of 06/11/2023 by VIOLET H.

• 5 / 5

  

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  Delivery prompt. Order exactly as requested.

  Review of 26/11/2023, following an experience of 04/11/2023 by CHRIS C.

• 5 / 5

  

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  Great product for leish management.

  Review of 26/11/2023, following an experience of 09/11/2023 by CLAIRE S.

• 5 / 5

  

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  Simple from start to finish & excellent delivery time highly recommended

  Review of 26/11/2023, following an experience of 10/11/2023 by BRIAN B.

• 3 / 5

  

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  How do I return the item as its much too small for my dog ?

  Review of 26/11/2023, following an experience of 28/10/2023 by IAN M.

• 5 / 5

  

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  I have regular items I order from this site and the goods always arrive on time and expedientl. I find their delivery charges a little high, so always do a bulk order in maximise the use of this charge.

  Review of 26/11/2023, following an experience of 29/10/2023 by MANDY B.

• 5 / 5

  

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  A FIRST CLASS SERVICE WILL BUY AGAIN, FIRST CLASS, THANKS PETER

  Review of 26/11/2023, following an experience of 29/10/2023 by PETER H.

• 5 / 5

  

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  Quick delivery from Spain!

  Review of 26/11/2023, following an experience of 31/10/2023 by JAMES H.

• 5 / 5

  

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  Everything satisfactory

  Review of 26/11/2023, following an experience of 30/10/2023 by REBEKAH R.

• 5 / 5

  

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  Miscota is always very efficient and professional when ordering my guinea pigs peaflakes. They always arrive when promised and we would not go anywhere else.

  Review of 24/11/2023, following an experience of 13/10/2023 by JIM S. *

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• 5 / 5

  

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  Quality products and quick delivery

  Review of 07/11/2023, following an experience of 24/10/2023 by DEAN R. *

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• 5 / 5

  

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  The items were easy to find on the website and delivery was very quick.

  Review of 05/11/2023, following an experience of 23/10/2023 by WILL K. *

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• 5 / 5

  

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  Very quick delivery and packaging was also good

  Review of 05/11/2023, following an experience of 22/10/2023 by FRANCESCA K. *

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• 5 / 5

  

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  Good quality

  Review of 05/11/2023, following an experience of 20/10/2023 by KIMBERLY M. *

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• 5 / 5

  

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  Very fast service. The cat food arrived a lot faster than I thought it would

  Review of 02/11/2023, following an experience of 19/10/2023 by NAOMI S. *

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• 5 / 5

  

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  Very happy with their services.

  Review of 01/11/2023, following an experience of 18/10/2023 by ELISABETH C.

• 5 / 5

  

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  Great service as usual

  Review of 31/10/2023, following an experience of 09/10/2023 by LAYLA E. *

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• 5 / 5

  

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  I order regularly. Never experience any problems at all. Trust Miscota completely. Can check on order status and then it arrives! Every time.

  Review of 31/10/2023, following an experience of 16/10/2023 by EMMA B. *

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• 5 / 5

  

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  Arrived well packaged and quick and even recieved a free packet of wet food!

  Review of 31/10/2023, following an experience of 07/10/2023 by BARRY G. *

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• 1 / 5

  

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  3 weeks later and I still have not received my goods

  Review of 31/10/2023, following an experience of 30/09/2023 by VICKY C. *

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• 5 / 5

  

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  I am pleased that Miscota can supply me with Impromune as it is the only medication that suits my. GSD bitch in remission from Leishmania it is an excellent product

  Review of 31/10/2023, following an experience of 12/10/2023 by BETHANY K. *

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• 5 / 5

  

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  The parcel was delivered 5-6 days earlier than planned

  Review of 31/10/2023, following an experience of 03/10/2023 by PAULA B. *

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• 5 / 5

  

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  Excellent service after receiving email to say goods have been despatched they are delivered within the time scale given.They come well packed

  Review of 16/10/2023, following an experience of 18/09/2023 by FINLEY H. *

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• 5 / 5

  

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  My cat only eats gourmet soup and I am delighted that I can now obtain it from Miscota. I get my orders supplied every 4 weeks and pay by autopay . It is a great service. Thank you Miscota

  Review of 16/10/2023, following an experience of 25/09/2023 by STEPHEN C. *

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• 4 / 5

  

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  Good product. Good service. Regret no advice when parcel would be sent.

  Review of 16/10/2023, following an experience of 20/09/2023 by AIDEN B. *

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• 5 / 5

  

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  Absolutely perfect. Thank you ⭐️⭐️⭐️⭐️⭐️

  Review of 16/10/2023, following an experience of 15/09/2023 by JORDAN S. *

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• 5 / 5

  

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  It`s easy to navigate the site, and order, and have goods delivered. I`ve used them for years now, and me and the Cat are very happy.

  Review of 16/10/2023, following an experience of 19/09/2023 by HANNAH T. *

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• 5 / 5

  

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  Recommended by vet in Spain. Arrived on time, easy to apply to dog's teeth and gums. Appears to be removing plaque and tartar.

  Review of 16/10/2023, following an experience of 18/09/2023 by HARVEY S. *

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• 5 / 5

  

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  Use this food frolic as treats

  Review of 16/10/2023, following an experience of 24/09/2023 by STEPHEN T. *

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• 5 / 5

  

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  Very happy with the service. Wide range at competitive prices. Good delivery times

  Review of 01/10/2023, following an experience of 17/09/2023 by LIZZIE C. *

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• 5 / 5

  

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  Excellent service delivery was quickly once they'd received the stock in there depot will be recommending and buying from you again soon

  Review of 28/09/2023, following an experience of 14/09/2023 by PATRICIA A. *

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• 5 / 5

  

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  Hello I want to say you you are very good. Thank you. Olga.

  Review of 28/09/2023, following an experience of 11/09/2023 by SOFIA P. *

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• 5 / 5

  

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  Good service

  Review of 26/09/2023, following an experience of 11/09/2023 by WILLIAM R. *

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• 5 / 5

  

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  I was very pleased with how my order was processed and the trouble free and prompt delivery. I rely on immpromune to keep my dog fit and well and in remission from her Leishmania.

  Review of 26/09/2023, following an experience of 29/08/2023 by PHOEBE M. *

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• 5 / 5

  

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  Impressively efficient. Great service from start to finish.

  Review of 17/09/2023, following an experience of 26/08/2023 by DAISY H. *

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• 5 / 5

  

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  Easy to order and quick delivery. Parcel tracking is excellent coming to the UK. Will order from here again and will recommend .

  Review of 17/09/2023, following an experience of 26/08/2023 by JACOB J. *

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• 1 / 5

  

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  The price was way above average and i would never purchase from this customer outlet again,150ml of Omega plus averages at £44 this outlet is selling 60ml for around £27 i brought 2 60ml canisters from them with £5 delivery the bill was over £57 it's extortion.

  Review of 17/09/2023, following an experience of 18/08/2023 by CONNOR J. *

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• 5 / 5

  

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  Good staff

  Review of 17/09/2023, following an experience of 28/08/2023 by ALEXA R. *

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• 5 / 5

  

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  Excellent service from Miscota. I buy “Cat Malt” from them as best value available. Prompt delivery. Very happy customer. As to “Cat Malt”, excellent for dealing with fur balls (well really fur sausages). Apply it to paws of my four cats to their disgust. But helps with problem.

  Review of 17/09/2023, following an experience of 27/08/2023 by ETHAN C. *

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• 5 / 5

  

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  Excellent service very quick delivery.

  Review of 17/09/2023, following an experience of 26/08/2023 by MUHAMMAD B. *

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• 5 / 5

  

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  We were a bit unsure as it was coming from aboard, but order was dispatched quickly and arrive ahead of schedule. Thank you and would recommend

  Review of 17/09/2023, following an experience of 28/08/2023 by BETH W. *

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• 5 / 5

  

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  Very pleased with this company. I cannot buy these cheezy in UK now and my cat loves them!

  Review of 17/09/2023, following an experience of 22/08/2023 by IMOGEN B. *

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• 5 / 5

  

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  excellent service

  Review of 17/09/2023, following an experience of 30/07/2023 by ANTHONY W. *

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• 5 / 5

  

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  Fantastic service and fast delivery

  Review of 03/09/2023, following an experience of 20/08/2023 by ELLA K. *

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• 5 / 5

  

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  Great selection of products at good prices

  Review of 01/09/2023, following an experience of 14/08/2023 by FINLEY E. *

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• 5 / 5

  

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  FIRST CLASS ORDER EXPRESS DELIVERY DELIVERED ON TIME EVERYTHING THERE

  Review of 31/08/2023, following an experience of 15/08/2023 by NAOMI M. *

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• 5 / 5

  

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  Good, quick delivery and very reasonably priced

  Review of 31/08/2023, following an experience of 18/08/2023 by ALEXANDRA J. *

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• 5 / 5

  

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  Always a good service. They message to let you know if an item is awaiting stock and the shipping is always fast. Would recommend this retailer.

  Review of 30/08/2023, following an experience of 14/08/2023 by SASHA G. *

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• 5 / 5

  

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  Great to get this difficult to obtain cat play tube treats and at a fair price.

  Review of 30/08/2023, following an experience of 16/08/2023 by NAOMI P. *

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• 5 / 5

  

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  Order arrived much earlier than stated in the email. I'm very impressed.

  Review of 29/08/2023, following an experience of 14/08/2023 by TOM E. *

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• 5 / 5

  

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  Very easy to use site, very clear process and delivery on timescale and easy to track.

  Review of 26/08/2023, following an experience of 08/08/2023 by DONNA C. *

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• 5 / 5

  

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  quick delivery,

  Review of 25/08/2023, following an experience of 07/08/2023 by LIAM W. *

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• 5 / 5

  

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  I’ve already left a review. My order got here very quickly after I enquired if it could be speeded. I’m happy and have one happy Tabitha cat

  Review of 25/08/2023, following an experience of 08/08/2023 by ROWENA T. *

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• 5 / 5

  

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  Good site to navigate through...Good product and service...tracked delivery.

  Review of 14/08/2023, following an experience of 31/07/2023 by HOLLY T. *

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• 5 / 5

  

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  Order arrived within a few days as advised by Miscota

  Review of 14/08/2023, following an experience of 01/08/2023 by BETH W. *

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• 5 / 5

  

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  Site easy to navigate. Order arrived as anticipated

  Review of 13/08/2023, following an experience of 29/07/2023 by AMANDA R. *

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• 5 / 5

  

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  Exactly what we asked for…. Delivered on time. Will use again.

  Review of 13/08/2023, following an experience of 30/07/2023 by LILLY G. *

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• 3 / 5

  

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  There is no problem with the product. It arrived safely. However I thought the postage costs were very high, especially as I had to wait a week for delivery.

  Review of 12/08/2023, following an experience of 27/07/2023 by EDEN R. *

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• 5 / 5

  

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  Order the cat food my cat lives regularly and never have any problems.

  Review of 10/08/2023, following an experience of 24/07/2023 by LUCAS S. *

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• 5 / 5

  

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  evrything repating to this order was entirly satisfactory thank-you.

  Review of 10/08/2023, following an experience of 13/07/2023 by VICKY F. *

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• 5 / 5

  

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  Great service and delivery is not as long as I thought it would be.

  Review of 10/08/2023, following an experience of 16/07/2023 by ELEANOR K. *

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• 5 / 5

  

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  Although the product arrived from overseas and took a little longer than expected. The product was a third of the price elsewhere including Amazon and EBay. Very pleased with my purchase :-)

  Review of 10/08/2023, following an experience of 20/07/2023 by DARREN W. *

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• 5 / 5

  

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  Item I first ordered was not in stock. I was promptly contacted and given options. Responded quickly to email in business hours and item despatched quickly. Good customer service all in all.

  Review of 10/08/2023, following an experience of 18/07/2023 by JULIA H. *

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• 5 / 5

  

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  Quick delivery from mainland Europe to the UK. I was pleased to find the Felix Play Tubes still on sale in Europe, as Felix have stopped selling them in the UK and they are my cat's favourite treats.

  Review of 10/08/2023, following an experience of 20/07/2023 by CHELSEA M. *

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• 4 / 5

  

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  It is great that these products can still be found, since their availability in UK is limited and for a dog with acid reflux it is of huge help! However, the delivery times are really extensive, so please be aware of that and order in advance.

  Review of 10/08/2023, following an experience of 12/07/2023 by EDEN G. *

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• 5 / 5

  

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  Although shipping etc is very expensive, I am always pleased with my Miscota orders, they arrive fairly quickly considering they come quite a distance.

  Review of 10/08/2023, following an experience of 14/07/2023 by VICTORIA G. *

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• 5 / 5

  

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  I am satisfied with delivery, and the price of the item I bought. Thank you.

  Review of 07/08/2023, following an experience of 13/07/2023 by BENJAMIN G. *

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• 5 / 5

  

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  Excellent price and fast delivery

  Review of 07/08/2023, following an experience of 08/07/2023 by MUHAMMAD M. *

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• 1 / 5

  

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  The medication took along time to be delivered. If i knew it was going to take the length of time it did I probably would not have used the company

  Review of 07/08/2023, following an experience of 08/07/2023 by SEBASTIAN C. *

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• 5 / 5

  

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  Very easy to navigate through the website. Ordered delivered as expected - able to track where they are en route.

  Review of 02/08/2023, following an experience of 04/07/2023 by JASMINE L. *

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• 5 / 5

  

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  Brilliant excellent service

  Review of 02/08/2023, following an experience of 06/07/2023 by JOE K. *

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• 1 / 5

  

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  I purchased the product in new packaging for adult rabbit. I expected that’s the product in new packaging only. Unfortunately, the feed content is completely different, my rabbit don’t like it.

  Review of 02/08/2023, following an experience of 06/07/2023 by JOHN R. *

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• 5 / 5

  

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  Very speedy service from transaction to delivery. Thank you..!

  Review of 17/07/2023, following an experience of 01/07/2023 by JANE C. *

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• 5 / 5

  

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  Order always arrives on time

  Review of 17/07/2023, following an experience of 30/06/2023 by MATTHEW D. *

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• 5 / 5

  

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  Got what I ordered and in good time. Very helpful customer service as the first order was going to be delayed and they offered an alternative.

  Review of 16/07/2023, following an experience of 19/06/2023 by ETHAN W. *

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• 4 / 5

  

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  Very reliable but expensive and lengthy shipping.

  Review of 16/07/2023, following an experience of 26/06/2023 by TONY F. *

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• 5 / 5

  

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  Easily found what I was looking for. Good communication from miscota as to when my item would be posted. Great service. Would definitely recommend. And I would be buying from them again.

  Review of 16/07/2023, following an experience of 15/06/2023 by AARON M. *

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• 5 / 5

  

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  The quality as always very good, the dog enjoyed this. Arrived quickly and the packaging was very good

  Review of 16/07/2023, following an experience of 19/06/2023 by WAYNE R. *

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• 5 / 5

  

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  I received my order everything is fine . Came in one week and parcel was in perfect condition

  Review of 16/07/2023, following an experience of 27/06/2023 by STACEY L. *

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• 5 / 5

  

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  Very easy to use amazein cammunication

  Review of 16/07/2023, following an experience of 20/06/2023 by ZACHARY B. *

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• 5 / 5

  

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  Everything was great

  Review of 16/07/2023, following an experience of 26/05/2023 by OSCAR S. *

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• 5 / 5

  

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  very good

  Review of 16/07/2023, following an experience of 02/07/2023 by CONNOR C. *

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• 5 / 5

  

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  I have ordered many many times from Miscota and have found the service reliable. The only word of caution I can share with others is that one has to allow about 2 weeks (at least) before receiving the goods because they come from Spain and need to clear the custom.... Otherwise BRILLIANT!!!

  Review of 16/07/2023, following an experience of 21/06/2023 by LEO M. *

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• 5 / 5

  

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  Great service and quick

  Review of 16/07/2023, following an experience of 17/06/2023 by ADRIAN R. *

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• 1 / 5

  

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  Bought my dog the needed medication, no indication to the delivery date. After purchasing email said 2-4 weeks for delivery, and I needed it now, emailed to cancel within 5 mins of order but still sent, they said just return it, tried needed info they wouldn’t provide to send back as not in UK, they refused, I sent it by my employer on UPS and still it was stick and when UPS asked for more info once again they refused to provide the info, so now almost 2 months later it’s on its way back to me from Spain as this company is refusing to help with the return, even though it’s at my expense! Total waste of time and money. Shocking customer service

  Review of 12/07/2023, following an experience of 06/05/2023 by CALLUM H. *

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• 5 / 5

  

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  Couldn’t fault the service!

  Review of 12/07/2023, following an experience of 15/06/2023 by LOLA R. *

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• 5 / 5

  

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  Excellent. They kept me informed on where my order was up to throughout the process.

  Review of 06/07/2023, following an experience of 09/06/2023 by NATASHA G. *

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• 5 / 5

  

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  All good

  Review of 06/07/2023, following an experience of 09/06/2023 by PAULINE E. *

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• 1 / 5

  

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  I’ve been waiting for my order for over two weeks despite receiving an e mail from miscota to say my order was dispatched and would be delivered within the next few working days. When I have contacted the company to ask where it is I have received impersonal, reductive response: I still don’t know where the order is and have had no genuine contact from you. It’s a disrespectful service. However full payment has been taken from my account immediately.

  Review of 06/07/2023, following an experience of 08/06/2023 by LIAM B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick and reliable service,although postage costs are too high.it can cost nearly the price of one 24 tin tray of food for the postage,so if you are ordering two trays of 24 tins like we do(because we can’t buy tuna separately in the shops),then expect a minimum of £11 postage.postage price varies it seems,but that’s the lowest price roughly,usually more than that.

  Review of 06/07/2023, following an experience of 11/06/2023 by ROSS A. *

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• 1 / 5

  

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  Appalling customer service, apparently the collar is coming from Spain! This is not a British firm, have now been waiting over 2 months for delivery, it’s a joke. Unlikely to get my money back.

  Review of 04/07/2023, following an experience of 22/05/2023 by DAISY C. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  I clicked onto a Miscota email link offering me a repeat order with discount. The discount was not automatically given & when I realised & contacted the company,I was told it was too late to do anything. Felt very unhappy about this

  Review of 04/07/2023, following an experience of 05/06/2023 by ANTHONY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  So easy to order. The company is so efficient in getting the product to us.

  Review of 18/06/2023, following an experience of 04/06/2023 by ADELE R. *

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• 5 / 5

  

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  Excellent service as always

  Review of 14/06/2023, following an experience of 31/05/2023 by ANNA H. *

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• 1 / 5

  

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  Will never use again. Received multiple emails stating that certain products were unavailable and every time I responded I just received more automated emails. No actual person would answer when I was going to receive what little there was left of my order. Worst customer service possible and nobody cared.

  Review of 14/06/2023, following an experience of 17/05/2023 by ROB E. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Product arrived on time

  Review of 14/06/2023, following an experience of 17/05/2023 by JANE R. *

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• 1 / 5

  

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  They don't send the products at the promised time, they don't allow you to refuse the products, they get away with it

  Review of 04/06/2023, following an experience of 08/05/2023 by ANNA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have always found total commitment from staff and ordering from Miscota. They inform you everytime they prepare a delivery for me. As for the paste my cat has from them I would highly recommend. Thankyou all fir the 1st class service you give to your customers .

  Review of 04/06/2023, following an experience of 15/05/2023 by LEE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything arrived earlier than the date it originally said it would.

  Review of 29/05/2023, following an experience of 04/05/2023 by JONATHAN C. *

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