Customer reviews for motostorm.it

Customer reviews

• 5 / 5

  

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  Arrived ahead of time well packed, it was very easy to purchase and the item was in stock. I’ve had issues with other companies taking your money then saying they haven’t got the item and having to wait. I’d definitely use them again Thanks again

  Review of 19/02/2023, following an experience of 01/02/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My first experience with this company. It was fantastic. $70 less than other site. I was concerned about ship time, but since I've got 2 months before riding season. I gave them a shot. I got it within 7 days. Very pleasantly surprised, and I love my new mirrors.

  Review of 19/02/2023, following an experience of 31/01/2023 by A A. *

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• 4 / 5

  

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  everything ok!

  Review of 12/02/2023, following an experience of 13/01/2023 by A A. *

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• 5 / 5

  

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  As always, great service and legit items

  Review of 12/02/2023, following an experience of 10/01/2023 by A A. *

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• 5 / 5

  

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  Great product and service. Happy to be a continued customer.

  Review of 12/02/2023, following an experience of 24/11/2022 by A A. *

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• 5 / 5

  

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  Great customer service and great product. It took a little longer then I wanted too but only by a few days extra. Still a great store to buy products from.

  Review of 12/02/2023, following an experience of 23/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  注文から発送までも早いし、到着も早かった。 梱包も問題ない。

  Review of 12/02/2023, following an experience of 24/01/2023 by A A. *

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• 4 / 5

  

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  It was out of stok and I didn't hear back for a while , but when I received a change request and changed it, the response after that was very prompt and polite.

  Review of 12/02/2023, following an experience of 23/01/2023 by A A. *

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• 2 / 5

  

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  I purchased an item in stock on 8/12/2022 but it arrived on 26/1/2023. It is not a good service to receive the goods in about two months after several emails, even though the payment was made immediately. I would like you to deal with this from the consumer's point of view. If I were in the opposite position, I would be worried. Thank you for the transaction this time.

  Review of 12/02/2023, following an experience of 23/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  Hello, our apologies for the delay with shipment. Here in Itlay many comapnies were cloased for the season holidays. There was also a stocking delay. We hope that you shipment arrived well and that you are satisfied with your purchase.

• 5 / 5

  

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  Great product. Thank you

  Review of 12/02/2023, following an experience of 13/01/2023 by A A. *

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• 5 / 5

  

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  I'm from Japan. Their response was very kind. The product was also carefully packed. I will use it again. Dear Motostorm.

  Review of 12/02/2023, following an experience of 02/01/2023 by A A. *

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• 5 / 5

  

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  Motostorm kicked butt! I ordered a set of Kappa hard cases. They were priced reasonably, look good, and arrived in time stated. They even answered emails about compatibility. Their customer service also went above and beyond and took care of me when one of the cases got banged up in transit. They made everything right and I would totally shop again with them. 5 stars.

  Review of 12/02/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery, even overseas. Got this faster than most of my domestic orders.

  Review of 12/02/2023, following an experience of 24/01/2023 by A A. *

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• 4 / 5

  

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  Die Lieferung erfolgte schneller als erwartet. Die Sitzbank war gut verpackt. Sie sieht gut aus und ist gut verarbeitet. Weil die Bolzen an der Unterseite des Sitzes leider fehlen, kann man die Tool-Box nicht befestigen. Schade, dies wurde nicht komuniziert. Deshalb gebe ich nur 4 Sterne, sonst wären es 5 geworden. Eine Sitz-/Fahrprobe konnte ich wegen des schlechten Wetters noch nicht machen. Insgesamt kann ich den Shop weiterempfehlen. The delivery was quicker than expected. The seat was well packaged. It looks good and is well made. Because the bolts on the underside of the seat are unfortunately missing, the tool box cannot be attached. Too bad, this was not communicated. That's why I'm only giving it 4 stars, otherwise it would have been 5. I haven't been able to do a seat/driving test because of the bad weather. Overall, I can recommend the shop.

  Review of 12/02/2023, following an experience of 23/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  There are many items that can be ordered but are not actually available

  Review of 12/02/2023, following an experience of 18/01/2023 by A A. *

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• 3 / 5

  

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  Product delayed, wasn't informed. Given tracking that wasn't valid for over a week. Had to chase up order statuses constantly. Product eventually arrived and was fine. Mixed feelings.

  Review of 12/02/2023, following an experience of 11/01/2023 by A A. *

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• 5 / 5

  

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  good deal fast shipping

  Review of 12/02/2023, following an experience of 26/11/2022 by A A. *

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• 5 / 5

  

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  Ordered a cycle helmet which arrived quickly and was well packaged . Would recommend Chris A.

  Review of 12/02/2023, following an experience of 12/01/2023 by A A. *

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• 5 / 5

  

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  I am a buyer from Japan. This is the second time I've used them, but this time I bought Airoh helmet cheek pads and LEATT gloves. Naturally I am satisfied with the product I received, but what surprised me was that I made the purchase on January 23rd and it shipped on the same day. I received the item on January 27th. This is the first time I've ever shipped from overseas so quickly. The shipping fee to Japan is higher than other e-commerce sites, but I am very satisfied with the fact that they handle helmet accessories for Airoh and the speed of shipping.

  Review of 12/02/2023, following an experience of 23/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick shipment and without problems.

  Review of 12/02/2023, following an experience of 19/01/2023 by A A. *

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• 5 / 5

  

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  海外の会社ということで、発注してから商品が届くまで一週間ぐらい待たねばならなかったのが、少しやきもきするところですが、トラッキングシステムで商品を追うことが出来、それも一つの楽しみでした。また注文します。

  Review of 12/02/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I have made several purchases from Motostorm. Prices were excellent. Very good, user friendly web site. Delivery was as quick as I have experienced from USA based vendors.

  Review of 12/02/2023, following an experience of 23/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Helston's Shelbee jacket, size M fits as described. I'm 175 cm and 73 kg. Sleeve is small at wrist when zipped up but not too tight. Wrist zipper allows it to loosen. Shipping was fast (to Canada) but I had to pay customs and duty separately through courier (UPS). Spine board feels solid and stiff (in a good way). All zippers are big and solid. They do not feel like the thin zippers in my Alpinstars jacket. One small feature I really like is that the American flag on the arm is actually a velcro patch so you can replace it with any 7 cm x 3 cm patch. Hook side on the patch. Loop side on the jacket. Jacket also came with a proper hanger. Only complaint is that the plastic snap for the pouch holding the rain cover arrived broken. But, I will not likely use that anyways.

  Review of 12/02/2023, following an experience of 23/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Purchased Rizoma Vision Indicators (part no. FR130B) and Relay Kit (part no. EE031H) for a 2017 Yamaha MT09. The indicators look great, but the relay kit (part no. EE031H) does not work and the indicators flash hyper fast. Better off buying a flasher relay specific to your bike instead of buying the universal Rizoma Relay.

  Review of 12/02/2023, following an experience of 23/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Muy contento, solo debo comentar, que el producto llego con una larga raya en cada lado, no es gruesa, así que no molesta. Muchas gracias por todo.

  Review of 08/02/2023, following an experience of 19/01/2023 by A A. *

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• 5 / 5

  

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  Very good gear and got to me very quickly.

  Review of 08/02/2023, following an experience of 18/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great !

  Review of 08/02/2023, following an experience of 13/01/2023 by A A. *

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• 5 / 5

  

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  In a world market there are so many options... I find motostorm to be fair prices, great responsive and accommodating especially internationally. They have my business

  Review of 08/02/2023, following an experience of 16/01/2023 by A A. *

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• 5 / 5

  

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  Quick Shipping!

  Review of 08/02/2023, following an experience of 20/01/2023 by A A. *

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• 5 / 5

  

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  Pleasure to have business, everything as described

  Review of 08/02/2023, following an experience of 23/12/2022 by A A. *

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• 5 / 5

  

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  excellent website and service. shipped from Italy on the 19th, delivered in Vermont on the 23rd.

  Review of 08/02/2023, following an experience of 19/01/2023 by A A. *

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• 5 / 5

  

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  Excellent service without any delays in shipping. Certainly happy

  Review of 08/02/2023, following an experience of 18/01/2023 by A A. *

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• 5 / 5

  

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  Fast shipping

  Review of 08/02/2023, following an experience of 22/01/2023 by A A. *

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• 5 / 5

  

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  All items were delivered in good condition, yes Motostorm is a reliable online store. Thanks MotoStorm for the GIVI bars and bags for the triumph speed twin.

  Review of 08/02/2023, following an experience of 10/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Item shipped super fast, I'll be back!

  Review of 08/02/2023, following an experience of 20/01/2023 by A A. *

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• 5 / 5

  

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  Brilliant customer service. Parcel was delivered undamaged and early 👍

  Review of 08/02/2023, following an experience of 22/01/2023 by A A. *

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• 4 / 5

  

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  Excellent service, An delivery time seeming was Shipped to Australia through Xmas time., Only negative the box/Parcel was damaged, but not the goods inside.

  Review of 08/02/2023, following an experience of 10/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent, very efficient service, with very competitive pricing on quality products.

  Review of 08/02/2023, following an experience of 22/01/2023 by A A. *

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• 5 / 5

  

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  All good. Just what I ordered.

  Review of 07/02/2023, following an experience of 16/01/2023 by A A. *

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• 5 / 5

  

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  Great product and fast shipping

  Review of 07/02/2023, following an experience of 19/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great products, great price

  Review of 07/02/2023, following an experience of 18/01/2023 by A A. *

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• 4 / 5

  

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  very good

  Review of 07/02/2023, following an experience of 18/01/2023 by A A. *

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• 5 / 5

  

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  Säker och smidig leverans

  Review of 07/02/2023, following an experience of 19/01/2023 by A A. *

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• 2 / 5

  

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  the box was torn

  Review of 07/02/2023, following an experience of 18/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  We are sorry for the inconvenience - we do pack very carefully all our orders. It is possible that during transportation the delivery company damaged it.

• 5 / 5

  

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  Outstanding service and prices from Motostorm. Purchased an Arrow exhaust and it arrived in NZ 7 days later. Great communication as well. Will definitely be buying more gear from them as they have great pricing and stock. Thanks Motostorm

  Review of 07/02/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  So easy and convenient to deal with.motostorm have a huge range to shop online with highly recommended.

  Review of 06/02/2023, following an experience of 18/01/2023 by A A. *

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• 5 / 5

  

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  The boots arrived amazingly fast and exactly as ordered!

  Review of 06/02/2023, following an experience of 18/01/2023 by A A. *

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• 5 / 5

  

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  Excellent service 5 star

  Review of 06/02/2023, following an experience of 18/01/2023 by A A. *

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• 3 / 5

  

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  By the time I paid customs, I could’ve bought it locally for the same price didn’t save any money thank God it was still as advertised.

  Review of 06/02/2023, following an experience of 18/01/2023 by A A. *

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• 3 / 5

  

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  Slight delay with my order but overall satisfied.

  Review of 06/02/2023, following an experience of 17/01/2023 by A A. *

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• 1 / 5

  

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  I asked for a size change before it was shipped and was approved, but what I received was the one before the change. This is the worst.

  Review of 06/02/2023, following an experience of 16/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  Hi, we have sent you a comunication by email. Please reply to us by email. we apologize for the inconvenience and will help you solve the problem.

• 5 / 5

  

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  Great service, communication and delivery time.

  Review of 06/02/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast shipping and perfect service

  Review of 06/02/2023, following an experience of 17/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good!

  Review of 06/02/2023, following an experience of 17/01/2023 by A A. *

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• 5 / 5

  

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  Quick site shopping, quick delivery arrived after 3 days . Good prices !

  Review of 06/02/2023, following an experience of 15/01/2023 by A A. *

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• 5 / 5

  

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  This is a great sheet. My buttocks no longer hurt.

  Review of 06/02/2023, following an experience of 17/01/2023 by A A. *

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• 5 / 5

  

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  Excellent order execution. It was all very fast and the product arrived in perfect condition.

  Review of 06/02/2023, following an experience of 17/01/2023 by A A. *

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• 5 / 5

  

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  Good pricing, shipping to the U.S. was fast and affordable. Recommended, I will shop here again.

  Review of 06/02/2023, following an experience of 16/01/2023 by A A. *

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• 5 / 5

  

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  Impeccable, livraison rapide !

  Review of 03/02/2023, following an experience of 15/01/2023 by A A. *

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• 5 / 5

  

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  delai bien respecté colis bien emballé perfect

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

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• 4 / 5

  

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  My only complaint is the instructions are written in a really small print - difficult to read.

  Review of 03/02/2023, following an experience of 10/01/2023 by A A. *

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• 5 / 5

  

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  Todo perfecto, llego el dia esperado. Volvere a comprarles!!

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

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• 5 / 5

  

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  Prompt delivery, would definitely use again

  Review of 03/02/2023, following an experience of 13/01/2023 by A A. *

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• 3 / 5

  

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  My order its to long waiting, no give updates or status my order,

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

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• 5 / 5

  

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  great service ✌️

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

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• 5 / 5

  

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  Was exactly what I ordered. Very happy.

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

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• 5 / 5

  

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  A pesar d l retraso por la falta de un producto me dieron una pronta solución, excelente servicio

  Review of 03/02/2023, following an experience of 15/01/2023 by A A. *

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• 4 / 5

  

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  I ordered from Japan. I was worried because it was my first time online shopping from overseas, but I was relieved that the product arrived safely. The product arrived in a week, I was happy because it arrived earlier than expected. I would like to use Motostorm again.

  Review of 03/02/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  日本からLS2のヘルメットを購入。 注文から2週間で届きました。

  Review of 03/02/2023, following an experience of 15/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  The Order arrived with some weeks of delay because of stock problems, but the communication with Motostorm was always immediate and finally the product arrived and everything was fine.

  Review of 03/02/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent products and great delivery times

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super fast Delivery... was a bit worried about the shipping and dealing with italy but no issues and was a pleasure. Would recommend.

  Review of 03/02/2023, following an experience of 15/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great product and great service

  Review of 03/02/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service and fast shipping

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Website was easy to use. They had the boots I was looking for. The boots I bought aren't available in the states yet. They shipped and arrived a lot quicker than I thought they would. I will definitely buy from here again.

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Very misleading advert in first place. Cheapest on the net. States 7 day shipment on all sizes. Don't tell you they don't have the stock but order it off supplier. So a 3rd party straight away then ship to UK to Fed ex who charge £40 to get it thro customs. Then a week to deliver them. They do mention the import duty but not estimate it. So all in all I should have bought UK stock for £200 , cos that what I'll end up paying.!!!

  Review of 03/02/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  Hello, I'm sorry for the inconvenience. There has been one week delay beacuse the fabrics were closed ofr holidays the first week of January. As UK is not part of the EU, shipment has to go through customs. We state this on the website and on the confirmation of your order.

  Answer by A A

  

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  Yes you do with no hint of the custom cost. As I said if I had this information on day one I would not have ordered thro yourselves.

  Answer by motostorm.it

  

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  It does not depend on Motostorm but on your government, so we don't know how much it will be.

  Answer by A A

  

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  I doubt that it goes on weight and you know that.

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• 5 / 5

  

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  All was ok.

  Review of 03/02/2023, following an experience of 15/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  5 star customer service and fast delivery, packaged well, I will definitely be a returning customer, everything was top notch. Thank you all at motostorm

  Review of 03/02/2023, following an experience of 10/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  商品の入荷は遅れたものの、フォローできており、入荷次第即発送してくれた。

  Review of 03/02/2023, following an experience of 12/01/2023 by A A. *

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• 5 / 5

  

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  A service! Super nice experience 👍🏻👍🏻

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

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• 4 / 5

  

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  It took a while, but I was able to buy the product cheaply.

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

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• 5 / 5

  

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  Everything is great I love it and plenty of time I will refer others

  Review of 03/02/2023, following an experience of 16/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Perfect!

  Review of 01/02/2023, following an experience of 13/01/2023 by A A. *

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• 5 / 5

  

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  Ευχαριστώ για την άψογη εξυπηρέτηση.

  Review of 01/02/2023, following an experience of 10/01/2023 by A A. *

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• 4 / 5

  

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  Great service. Giving 4, because I had to email you some 3 weeks after order and before shipment to understand why's the delay.

  Review of 01/02/2023, following an experience of 10/01/2023 by A A. *

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• 4 / 5

  

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  Rapide et efficace pour ma première commande.

  Review of 01/02/2023, following an experience of 13/01/2023 by A A. *

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• 5 / 5

  

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  all fine, fast delivery

  Review of 01/02/2023, following an experience of 11/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Well priced and fast delivery.

  Review of 01/02/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent packing, quick shipping & a very professional experience. I will definitely come back in future if I need something with respect to motorbikes or riding gear. Ordered a HJC helmet and whenever I called to enquire the response was Swift & accurate.Keep it up guys, you rock. Thank you.

  Review of 01/02/2023, following an experience of 11/01/2023 by A A. *

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• 5 / 5

  

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  Exactly what I needed and quick shipping to California.

  Review of 01/02/2023, following an experience of 11/01/2023 by A A. *

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• 5 / 5

  

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  Super prodotto e spedizione veloce

  Review of 01/02/2023, following an experience of 12/01/2023 by A A. *

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• 5 / 5

  

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  Great price and fast shipping. Product as described. Will buy again.

  Review of 01/02/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super service arrived very fast

  Review of 01/02/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  all good, again and again

  Review of 01/02/2023, following an experience of 10/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  思った通りのかっこいい品物でした。 たくさん履きます！

  Review of 01/02/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent business to deal with. Very quick to ship once ordered. Great communication. Highly recommend!

  Review of 01/02/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The product arrived in four days from France to Japan! great job

  Review of 01/02/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent customer service and fast delivery.

  Review of 01/02/2023, following an experience of 12/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent international service...prompt, traceable....awesome. I have had multiple transactions and always faultless.

  Review of 01/02/2023, following an experience of 11/01/2023 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent price, very reasonable shipping and fast service to the US. A great company to do business with!

  Review of 01/02/2023, following an experience of 13/01/2023 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order