Customer reviews for motostorm.it

Customer reviews

• 5 / 5

  

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  Always reliable and a good range at a good price. Seem to beat others prices most of the time

  Review of 11/01/2023, following an experience of 18/12/2022 by A A. *

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• 1 / 5

  

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  Always ask me to pay some sort of import tax upon product delivery. Better if these kind of information is informed in advance. Which means the price I have agreed is different to which I actually paid. Two times in a row!!

  Review of 05/01/2023, following an experience of 16/12/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  Hello, Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. We state this on our website and on the confirmation email that you receive after your order has been placed.

  Answer by A A

  

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  I got it. Thank you for your reply. Please cancel my comment then.

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• 3 / 5

  

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  The product will work for my needs, but the packaging was terrible. The lock was out of the bubble pack and was bounced around in shipping. Their needs to be more care taken in the shipping process.

  Review of 05/01/2023, following an experience of 17/12/2022 by A A. *

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• 5 / 5

  

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  very good!

  Review of 05/01/2023, following an experience of 19/12/2022 by A A. *

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• 5 / 5

  

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  fast shipping and good value for money

  Review of 05/01/2023, following an experience of 18/12/2022 by A A. *

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• 4 / 5

  

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  Motostorm could give me nice products based on reasonable price. If Motostorm can ship products with cheaper cost like FCmoto, that's better.

  Review of 05/01/2023, following an experience of 16/12/2022 by A A. *

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• 5 / 5

  

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  Very quick delivery, and very nice products. I'm really satisfied with the service of motostorm. I'd like to visit motostorm, and enjoy shopping again!

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  注文から配達完了まで、予想以上に 早くてよかった！ 残念なのが、買った製品が、微妙な精度だったのか？ あまり良くない対応を考えてます。

  Review of 05/01/2023, following an experience of 21/12/2022 by A A. *

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• 4 / 5

  

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  Quick and good products

  Review of 05/01/2023, following an experience of 22/12/2022 by A A. *

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• 5 / 5

  

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  Boots were as advertised and were shipped promptly.

  Review of 05/01/2023, following an experience of 19/12/2022 by A A. *

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• 4 / 5

  

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  Good service. Delivery on time.

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  Easy online system to navigate your store. Excellent range and prices to choose from. The delivery service was very very fast. I was pleasantly surprised when it showed up. Thanks heaps. I would highly recommend your business to anyone.

  Review of 05/01/2023, following an experience of 18/12/2022 by A A. *

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• 5 / 5

  

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  I am satisfied, thank you.

  Review of 05/01/2023, following an experience of 19/12/2022 by A A. *

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• 5 / 5

  

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  First of all the price of my item was by far the lowest advertised! It was very easy to navigate the site and delivery was much quicker than I anticipated. EXTREMELY satisfied!

  Review of 05/01/2023, following an experience of 19/12/2022 by A A. *

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• 5 / 5

  

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  They were extremely helpful after the helmet I wanted was not available. Andrea offered a solution and I’m happy with the service I received. Thank you.

  Review of 05/01/2023, following an experience of 16/12/2022 by A A. *

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• 5 / 5

  

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  Excellent service

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  Bin sehr (!) zufrieden mit dem Ablauf von der Bestellung bis zum Erhalt der Ware ! Kann nicht besser gemacht werden. Danke !

  Review of 05/01/2023, following an experience of 16/12/2022 by A A. *

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• 5 / 5

  

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  Cheap and fast

  Review of 05/01/2023, following an experience of 21/12/2022 by A A. *

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• 5 / 5

  

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  Prompt efficient service

  Review of 05/01/2023, following an experience of 16/12/2022 by A A. *

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• 4 / 5

  

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  FAST SHIPPING AND REASONABLE PRICES

  Review of 05/01/2023, following an experience of 22/12/2022 by A A. *

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• 5 / 5

  

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  Da consigliare

  Review of 05/01/2023, following an experience of 19/12/2022 by A A. *

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• 5 / 5

  

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  Great experience, very fast delivery. Very pleased.

  Review of 05/01/2023, following an experience of 15/12/2022 by A A. *

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• 5 / 5

  

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  I live in the USA and the Klim Ai-1 airbag vest was shipped FedEx and was impressed how fast delivery was. If buying this vest keep in mind that in in Europe they do not ship the in&box module with the vest, you just order the module online at in&motion website either lease or buy one outright. It is confusing as in the USA they ship it with the vest. Motostorm was very helpful in explaining the above. I saved money on this purchase, shipped fast and noticed no USA sales taxes. I'm pleased.

  Review of 05/01/2023, following an experience of 15/12/2022 by A A. *

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• 5 / 5

  

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  It took a long time to complete the shipping, but it arrived in 4 days after shipping. I will use it again.

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  I enjoyed researching parts for my Ducati at motostorm very good selection The delivery time was great (ordered in December and were shipped to Australia within weeks) Will be purchasing from motostorm again 💪👍👍

  Review of 05/01/2023, following an experience of 19/12/2022 by A A. *

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• 5 / 5

  

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  The best online shopping experience

  Review of 05/01/2023, following an experience of 17/12/2022 by A A. *

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• 5 / 5

  

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  Super Fast Shipping.

  Review of 05/01/2023, following an experience of 17/12/2022 by A A. *

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• 5 / 5

  

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  Very happy with the service I received, haven't received my order yet, so can't comment on that side yet. But definitely not happy about the Import Taxes now imposed, which makes purchasing overseas now very unattractive, these costs should be quoted at time of interest/purchase, as wasn't happy receiving this after I had paid and got hit with nearly another $300AUD!! Will be thinking twice next time I order overseas, may have to go back to shopping locally.

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  Top notch service as always!

  Review of 05/01/2023, following an experience of 18/12/2022 by A A. *

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• 3 / 5

  

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  I order stand and handles and choose shipping to Serbia, but dispatch was late very. They using fedex which means more costs for import. Web cite working very well. They never answer on email but on skype they are very acurate. I got discount code for late.

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  Great communication from seller. Quality product received as expected. Happy with the purchase👍

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  10/10 for the service

  Review of 05/01/2023, following an experience of 17/12/2022 by A A. *

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• 5 / 5

  

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  Excelent service and price

  Review of 05/01/2023, following an experience of 15/12/2022 by A A. *

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• 5 / 5

  

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  Sehr schneller Lieferung, top

  Review of 05/01/2023, following an experience of 21/12/2022 by A A. *

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• 5 / 5

  

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  profesionalno. zelo hito!

  Review of 05/01/2023, following an experience of 21/12/2022 by A A. *

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• 5 / 5

  

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  They found me a piece I couldn't find anywhere else.

  Review of 05/01/2023, following an experience of 19/12/2022 by A A. *

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• 5 / 5

  

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  Shipping was very fast and the item was at a much better price than I could get in the US.

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  Everything good

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  Amazing speed and response

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 4 / 5

  

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  Was satisfied with the process except for the fact that it was not clearly mentioned up front that there would be a customs charge & approximately how much. I had to contact u in order to find our how it works.

  Review of 05/01/2023, following an experience of 16/12/2022 by A A. *

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• 5 / 5

  

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  EXCELENT!

  Review of 05/01/2023, following an experience of 16/12/2022 by A A. *

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• 5 / 5

  

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  Easy site navigation, products marked in stock ship the very next day each time and get to me super fast. Great retailer.

  Review of 05/01/2023, following an experience of 21/12/2022 by A A. *

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• 5 / 5

  

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  Fast shipping

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  Rápido y perfecto....y no había disponibilidad de este modelo nuevo más q aquí...sidi crossfire srs 3 rosa/rojo....talla 43...por registrarte 20e descuento para rehalizar la primera compra...

  Review of 05/01/2023, following an experience of 20/12/2022 by A A. *

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• 5 / 5

  

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  I was looking for help getting "keyed alike" ABUS bike locks and Motostorm, and specifically Juliana, worked with me to fully meet my requirements. The locks were shipped in a rather short amount of time, in fact much quicker than I expected.

  Review of 05/01/2023, following an experience of 07/12/2022 by A A. *

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• 5 / 5

  

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  Great prices and dispatched immediately. All my gear arrived in Australia within a week or so which was a pleasant surprise. Purchased gear by using the sizing charts provided and everything fitted perfectly. Definitely look to purchase from them again.

  Review of 05/01/2023, following an experience of 23/11/2022 by A A. *

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• 5 / 5

  

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  Awesome product and customer service

  Review of 05/01/2023, following an experience of 02/11/2022 by A A. *

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• 1 / 5

  

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  Da ich die falsche Grösse bestellt hatte, wurden die Waren an den Hersteller zurückgestellt. Neben dem massiven Zeitaufwand musste ich für den Rücktransport, Mehrwerststeuern und Zollgebühren bezahlen. Bei der Rückerstattung hat mir der Händler seine eigenen Gebühren für die Rücknahme vom Kaufpreis kaltschnäuzig abgezogen. Bei der erneuten Aufforderung zur Rückzahlung der Differenz, verwies motostorm.it auf ihre dubiose Geschäftspraxis, und begründete sein Vorgehen damit, dass Kosten für die Rücksendung, welche dem Händler enstehen einfach dem Kunden weiterverrechnet werden! Das ist unglaublich. Solche mafiösen Geschäfstpraxen müssen juristisch geahndet werden. Schweizer Kunden sollten von diesem Händler die Finger weglassen. Kauft eure Waren bei einem Händler in Deutschland (fc moto oder Bikeroutfit...). Ich bin schwer enttäuscht von motostorm. *************************************** Because I ordered the wrong size, the goods were returned to the manufacturer. In addition to the massive expenditure of time, I had to pay for the return transport, VAT and customs duties. When refunding me, the retailer callously deducted their own return fees from the purchase price. When asked again to pay back the difference, motostorm.it referred to their dubious business practice and justified its action by saying that the costs for the return, which the dealer incurs, are simply passed on to the customer! That's incredible. Such mafia-like business practices must be legally punished. Swiss customers should stay away from this dealer. Buy your goods from a retailer in Germany (fc moto or biker outfit...). I am very disappointed in motostorm. ***************************************************** Parce que j'ai commandé la mauvaise taille, les marchandises ont été renvoyées au fabricant. En plus de la dépense de temps massive, j'ai dû payer le transport de retour, la TVA et les droits de douane. Lors du remboursement, le détaillant a impitoyablement déduit ses propres frais de retour du prix d'achat. Lorsqu'on lui a demandé à nouveau de rembourser la différence, motostorm.it a fait référence à leur pratique commerciale douteuse et a justifié son action en disant que les frais de retour, encourus par le concessionnaire, sont simplement répercutés sur le client ! C'est incroyable. De telles pratiques commerciales mafieuses doivent être légalement punies. Les clients suisses doivent rester à l'écart de ce revendeur. Je suis très déçu par motostorm.

  Review of 05/01/2023, following an experience of 28/11/2022 by A A. *

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• 5 / 5

  

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  This is a second time I ordered from Motostorm. Both times my orders to the USA came fast and the prices are great.

  Review of 05/01/2023, following an experience of 13/12/2022 by A A. *

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• 4 / 5

  

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  Delivery time was a bit longer than expected, but otherwise ok. One anoying thing is that FedEx couldn't deliver in time and that I had to go to a pickup center to get my parts. I will avoid FedEx in the future.

  Review of 05/01/2023, following an experience of 02/12/2022 by A A. *

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• 4 / 5

  

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  Service delivery and price excellent,will probably shop again.

  Review of 05/01/2023, following an experience of 26/11/2022 by A A. *

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• 5 / 5

  

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  Muy rápido, producto de calidad. Gracias.

  Review of 05/01/2023, following an experience of 14/12/2022 by A A. *

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• 5 / 5

  

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  The price was great and shipping was super fast an accurate

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 4 / 5

  

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  無事に届きました。安く買えてよかったです。 在庫有りでしたが発送に時間がかかったのが少し残念です。

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 5 / 5

  

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  ordered from UAE and received withn week time. price also cheap compare to other online platforms. recommended.

  Review of 02/01/2023, following an experience of 15/12/2022 by A A. *

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• 5 / 5

  

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  Easy purchasing process Brilliant service My cardo edge was delivered to me in Australia 4 days after I ordered it Great communication and able to track the delivery process. Totally recomment Motostorm

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 5 / 5

  

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  Very nice boots! Delivery was smooth, the response was courteous ...the best customer service I've ever had ! Thank you so much !

  Review of 02/01/2023, following an experience of 14/12/2022 by A A. *

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• 5 / 5

  

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  I absolutely LOVE Motostorm. They may have the best deals in the WHOLE WORLD! All I need is more money so I can come back for more! Thank you!

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 5 / 5

  

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  Product was in stock as stated, great price, shipped fast and arrived in excellent condition. Very happy doing business with Motostorm.

  Review of 02/01/2023, following an experience of 16/12/2022 by A A. *

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• 5 / 5

  

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  Everything went smoothly. I received my order in time and with no trouble at all. I will order again.

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 5 / 5

  

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  Excellent retailer. Ordered from Canada so a little concerned about shipping, but package arrived safely and quickly. Will shop with them again.

  Review of 02/01/2023, following an experience of 15/12/2022 by A A. *

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• 5 / 5

  

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  Buying from the USA was made very easy and shipment was on time with the date promised. Overall great experience with Motorstorm.

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 4 / 5

  

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  Efficient and fast service. Would be 5 stars if the tax payment requirement in receiving country can be made clearer. On my part, I missed any notices on taxes to be paid.

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 5 / 5

  

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  no problem

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 5 / 5

  

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  From order to delivery, delivery was very fast and good. I would use this shop again

  Review of 02/01/2023, following an experience of 16/12/2022 by A A. *

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• 5 / 5

  

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  Perfect

  Review of 02/01/2023, following an experience of 14/12/2022 by A A. *

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• 1 / 5

  

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  they didn't honor the time line, they supposed to ship in 48 hrs, after 3weeks the order was still there not even processed, i had to cancel!!, they are not to be trusted !!!

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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  Answer by motostorm.it

  

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  Hello, we are sorry that you are not satisfied with our service. You were informed of the programmed delivery date when your order was placed. 10 working days this information is illustrated in you motostorm account and also at checkout before the order is confirmed. Unfortunately the shipment had to be cancelled as you informed us that you no longer needed the goods.

• 5 / 5

  

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  Produit commandé parfait 👌 Livraison très rapide

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 5 / 5

  

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  Great work and quick process, got my helmet soon to india , I recommend to everyone

  Review of 02/01/2023, following an experience of 28/11/2022 by A A. *

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• 5 / 5

  

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  Items sent promptly and protected! When purchasing AirScud it is impossible to order IN&BOX from IN&MOTION as the company doesn't accept MasterCard or Visa payment! Be careful because the AirScud is useless without IN&BOX!!!!

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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• 5 / 5

  

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  From order to arrival, 7 days. AMAZING work, especially during the Christmas period & on the other side of the world.

  Review of 02/01/2023, following an experience of 12/12/2022 by A A. *

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• 5 / 5

  

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  Todo correcto,perdido de entrega el establecido y sin ningún problema,lo recomiendo

  Review of 02/01/2023, following an experience of 30/11/2022 by A A. *

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• 5 / 5

  

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  Responses are always fast and accurate. Answers to questions are immediate and sincere.

  Review of 02/01/2023, following an experience of 12/12/2022 by A A. *

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• 5 / 5

  

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  good communication. exact product i oredered

  Review of 02/01/2023, following an experience of 12/12/2022 by A A. *

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• 5 / 5

  

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  I could not believe how quickly my parcel arrived from Italy to Tasmania in 9 days at the peak pre-Christmas period! Fast, efficient service I would highly recommend dealing with Motorstorm and will definitely buy from them again. - John

  Review of 02/01/2023, following an experience of 11/12/2022 by A A. *

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• 5 / 5

  

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  Motostorm was great. It took a while to get my delivery, but that had more to do with US customs, etc. MS was quick to respond to UPS with regards to additional forms that were needed by customs without any promoting on my part.

  Review of 02/01/2023, following an experience of 29/11/2022 by A A. *

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• 1 / 5

  

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  No communication regarding postage or tracking for my items. 2 emails sent and no reply. Purchase date stated there end 13/12/22. I purchased on the 3/12/22. Items still not received as of 18/12/22.

  Review of 02/01/2023, following an experience of 13/12/2022 by A A. *

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  Answer by motostorm.it

  

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  Hello, we are sorry that you are not satisfied with our service. The order was shipped on the 13th as programmed. The estimated shipping date can be consulted in your mymotostorm account. Tracking information is also present. You will be contacted by customer care today about your shipment.

• 5 / 5

  

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  Ordering the item was an easy process. I was kept informed and updated throughout and the item was delivered in good time and in perfect condition.

  Review of 02/01/2023, following an experience of 29/11/2022 by A A. *

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• 5 / 5

  

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  The service was great, communication was done and precise. Items received in good and orderly fashion and the price point is the best value around.

  Review of 02/01/2023, following an experience of 11/12/2022 by A A. *

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• 5 / 5

  

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  Great pricing and super fast shipping. Smooth transaction from start to finish. Will be dealing with again. Thanks!

  Review of 02/01/2023, following an experience of 28/11/2022 by A A. *

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• 5 / 5

  

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  Ordered a Rizoma Low Headlight Fairing for a 2022 BMW R9T. Motostorm had the best price and reasonable shipping costs to the USA. The item was packaged very well. And most surprising to me, it was on my door step in six days from date of order. I typically do not get stuff ordered online from US companies that fast.

  Review of 02/01/2023, following an experience of 10/12/2022 by A A. *

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• 5 / 5

  

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  Ererything was fine, i will shop again, thank you

  Review of 02/01/2023, following an experience of 06/12/2022 by A A. *

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• 5 / 5

  

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  Top !

  Review of 02/01/2023, following an experience of 12/12/2022 by A A. *

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• 5 / 5

  

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  Excellent selection and prompt service. Best deals around the globe!

  Review of 01/01/2023, following an experience of 09/12/2022 by A A. *

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• 5 / 5

  

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  Prompt service and a good price on my Caberg Levo.

  Review of 01/01/2023, following an experience of 26/11/2022 by A A. *

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• 1 / 5

  

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  they sent me the wrong size

  Review of 01/01/2023, following an experience of 26/11/2022 by A A. *

  *Pseudonymized data at the request of the author

  Answer by motostorm.it

  

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  Hi, we confirm we have shipped the size you have ordered. If the size does not fit you have 30 days to return it provided that the goods are new and still with tags, accessories and packaging. We have sent you the instructions to return the goods.

• 5 / 5

  

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  Easy to buy from. Courier wasn’t that great - three dates given for delivery. Import charges made the item expensive but none of that is down to Motostorm.

  Review of 01/01/2023, following an experience of 28/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Perfect.

  Review of 30/12/2022, following an experience of 12/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good experience and will order again in the future at motostorm!!

  Review of 30/12/2022, following an experience of 09/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Es hat alles geklappt.

  Review of 30/12/2022, following an experience of 05/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good service 👍

  Review of 30/12/2022, following an experience of 12/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  スムーズな配達。製品も問題なく届いた。わかりやすい購入体験。

  Review of 30/12/2022, following an experience of 11/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very quick delivery. Faster than date given. Excellent company

  Review of 30/12/2022, following an experience of 12/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

  Edit Flag

  How im i going to give a review on just a number dr549? Show me what the items look like!

  Review of 30/12/2022, following an experience of 25/11/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Good prices and also shiped to Switzerland. I can recomend this shop

  Review of 30/12/2022, following an experience of 10/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Excellent service. I live in Dubai and got the product delivered at home within 4 days by FedEx. No hassles, no drama and will definitely recommend Motostorm to my friends. Thank you very much!

  Review of 30/12/2022, following an experience of 10/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Envoi rapide et matériel conforme , je recommande ce site.

  Review of 30/12/2022, following an experience of 11/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Great price great service

  Review of 30/12/2022, following an experience of 09/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  xxxl

  Review of 30/12/2022, following an experience of 10/12/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

  Edit Flag

  Very good really pleased with purchase will buy from you again .

  Review of 30/12/2022, following an experience of 30/11/2022 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order