Customer reviews for motostorm.it

Customer reviews

• 5 / 5

  

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  Es hat alles sehr gut geklappt. Gerne wieder.

  Review of 21/09/2022, following an experience of 02/09/2022 by A A. *

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• 5 / 5

  

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  I must say I was a little nervous about ordering from Italy to Texas, but man, it was easy. Easy order, easy shipping, saved about $50.00 over buying it from the states. 5 star !!

  Review of 21/09/2022, following an experience of 02/09/2022 by A A. *

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• 5 / 5

  

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  The best service for speed of delivery quality goods and prices way less than most other online motorcycle spares and parts dealers.

  Review of 21/09/2022, following an experience of 02/09/2022 by A A. *

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• 5 / 5

  

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  Fast shipping

  Review of 21/09/2022, following an experience of 02/09/2022 by A A. *

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• 5 / 5

  

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  Great product lines and speedy shipping,

  Review of 21/09/2022, following an experience of 03/09/2022 by A A. *

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• 5 / 5

  

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  Motostorm is awesome! I live in Oregon USA and it lakes less time to get my order from Italy than it takes to get an order from Texas! How does that happen? Their prices and service seem to be too good to be true, but you will not be disappointed. Grazie Mille, Motostorm!

  Review of 21/09/2022, following an experience of 01/09/2022 by A A. *

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• 5 / 5

  

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  I really love the casual urban design of it, true to size fit, sturdy, lightweight yet very comfortable to wear. The delivery was fast, will definitely order again.. two thumbs up for motostorm!

  Review of 21/09/2022, following an experience of 01/09/2022 by A A. *

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• 5 / 5

  

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  Straight forward buying.. product 100% as described.. fast shipping..

  Review of 21/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Great customer service!

  Review of 21/09/2022, following an experience of 01/09/2022 by A A. *

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• 5 / 5

  

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  I am very pleased with the purchase Glamster helmet from MotorStorm. Super fast shipping time from Italy 🇮🇹 to the U.S.A. 🇺🇸 in no time. The communication is top-notch. I highly recommend MotorStorm for motorcycle gears to fellow riders 👍

  Review of 21/09/2022, following an experience of 02/09/2022 by A A. *

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• 5 / 5

  

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  Response by staff was fast. Provided updates throughout the delivery period. Satisfied with the delivery (FedEx delivery) and item was packed nicely in the supplied box. Delivery period was acceptable taking into account it was a worldwide delivery. Will definitely be back at online store to shop. Thanks.

  Review of 21/09/2022, following an experience of 01/09/2022 by A A. *

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• 4 / 5

  

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  Good website, good product: Givi rack for Triumph Speed Twin, seemed to be the only one available. Took a while to fit because of the rear turn signals, and it wasn't completely symmetrical. OK in the end and it is very strong and does the job.

  Review of 21/09/2022, following an experience of 03/08/2022 by A A. *

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• 5 / 5

  

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  Outstanding service and the best prices even with international freight included.

  Review of 21/09/2022, following an experience of 17/08/2022 by A A. *

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• 5 / 5

  

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  I purchased an Akrapovic exhaust for my Honda Africa Twin Adventure Sports. It arrived in 4 days from Italy!! AWESOME! It makes my commute sound like the Baja 1000. Thank you Motostorm!

  Review of 21/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  Great products. Quick shipping to US. Good price.

  Review of 21/09/2022, following an experience of 29/07/2022 by A A. *

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• 5 / 5

  

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  Having made a few purchases through Motostorm, I find they are always the best price, most reasonable shipping costs and best communication. Buying from the other side of the world is not always easy, but I’m glad I have my go-to site.

  Review of 21/09/2022, following an experience of 15/08/2022 by A A. *

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• 5 / 5

  

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  Excellent pricing, timely shipment and customer service follow-up.

  Review of 21/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  I love the helmet great costumer service arrived on time and in great shape and a thank you to the two ladies who helped me your awesome.

  Review of 21/09/2022, following an experience of 17/08/2022 by A A. *

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• 5 / 5

  

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  Rápido envio e produto descrito a 100%

  Review of 21/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  good service perfect fit on my 1150 gs adventure 2002

  Review of 21/09/2022, following an experience of 31/08/2022 by A A. *

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• 4 / 5

  

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  Fantastic jacket and great service only to be let down by the courier holding it for 6 days in France for no reason whatsoever! No explanation or apology from the courier either. Hey ho, it got to me in the end and I’m very pleased with it.

  Review of 21/09/2022, following an experience of 16/08/2022 by A A. *

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• 5 / 5

  

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  I have purchased several products from Motostorm and they provide prompt service and respond to queries and delivery is quick. A very good business to buy from.

  Review of 21/09/2022, following an experience of 27/08/2022 by A A. *

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• 5 / 5

  

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  Will definitely order again super fast shipping

  Review of 20/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  I am very happy with my order I received much earlier than I thought

  Review of 20/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Excellent ultra rapide parfait

  Review of 20/09/2022, following an experience of 31/08/2022 by A A. *

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• 4 / 5

  

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  Everything was good except that the product arrived a little late.

  Review of 20/09/2022, following an experience of 01/09/2022 by A A. *

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• 5 / 5

  

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  Good prices, good suppost, cheap postage fees and fast delivery. Recommended

  Review of 20/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Top Ware, super schnell und ohne Komplikationen. Hier bestelle ich sicherlich wieder.

  Review of 20/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Super fast delivery even though international post, great product and awesome price. Love your work!!!!!

  Review of 20/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  Einwandfreie abwicklung! Gerne wieder!

  Review of 20/09/2022, following an experience of 29/08/2022 by A A. *

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• 5 / 5

  

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  Very easy to deal with. Ordered to Australia and they were here within a week. Look great on the bike.

  Review of 20/09/2022, following an experience of 25/08/2022 by A A. *

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• 5 / 5

  

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  Quick shipping great service

  Review of 20/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  I did not expect that the order arrived so quick as compared to some of my local purchases that arrived longer.

  Review of 20/09/2022, following an experience of 28/08/2022 by A A. *

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• 3 / 5

  

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  The shipment finally was ok. But I had to contact them and ask about the shipment after I was waiting for a few weeks. Maybe they forgot to send it, maybe it was vacation. I don’t know.

  Review of 20/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Perfect product, perfect delivery. Thank you!

  Review of 20/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Buen producto, envío rápido. Todo perfecto

  Review of 20/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Great prices, awesome service

  Review of 20/09/2022, following an experience of 25/08/2022 by A A. *

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• 5 / 5

  

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  Super fast delivery, even to the US.

  Review of 20/09/2022, following an experience of 31/08/2022 by A A. *

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• 5 / 5

  

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  Shipping was faster than expected. Thanks.

  Review of 20/09/2022, following an experience of 23/08/2022 by A A. *

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• 5 / 5

  

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  Always a risk ordering for a overseas source. But i would buy from motostorm again. Price was unmatched. Was packed and out the door super fast and had little delays through shipping. Im located in Adelaide, South Australia.

  Review of 20/09/2022, following an experience of 15/08/2022 by A A. *

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• 5 / 5

  

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  Smooth, fast transaction; highly recommend.

  Review of 17/09/2022, following an experience of 29/08/2022 by A A. *

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• 5 / 5

  

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  Excellent and prompt response. The product arrived safely. Thank you♪

  Review of 17/09/2022, following an experience of 29/08/2022 by A A. *

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• 5 / 5

  

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  Excellent service & shipping ,5 stars , will use again cannot fault

  Review of 17/09/2022, following an experience of 29/08/2022 by A A. *

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• 5 / 5

  

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  Sent by courier and arrived within a week. All items in the order arrived in perfect condition.

  Review of 17/09/2022, following an experience of 13/08/2022 by A A. *

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• 3 / 5

  

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  Another company selling stuff they don't have in stock to sell. Normally I would only give 1 star in cases like this, but at least their customer service is good, and they were honest and got back to me in a reasonable time.

  Review of 17/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  as expected....

  Review of 17/09/2022, following an experience of 28/08/2022 by A A. *

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• 5 / 5

  

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  Great product, arrived in Australia 4 days after I ordered!!

  Review of 17/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  Product's great and the delivery was smooth and painless.

  Review of 17/09/2022, following an experience of 29/08/2022 by A A. *

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• 5 / 5

  

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  The product is excellent!

  Review of 17/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  I received my purchase and package in very good condition and the quality of my purchase is great. I would shop here again with no hesitation. It came in a decent amount of time.

  Review of 17/09/2022, following an experience of 28/08/2022 by A A. *

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• 5 / 5

  

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  Everything top

  Review of 17/09/2022, following an experience of 29/08/2022 by A A. *

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• 5 / 5

  

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  Excellent products fast delivery

  Review of 17/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  Excelent products and service

  Review of 17/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  Great experience.

  Review of 17/09/2022, following an experience of 29/08/2022 by A A. *

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• 1 / 5

  

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  The helmet arrived damaged and I've not had a response after emailing the company.

  Review of 17/09/2022, following an experience of 28/08/2022 by A A. *

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  Answer by motostorm.it

  

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  We are sorry for the inconvenience. The email arrived yesterday late afternoon and usually within 24 hours we are able to answer our customers. You will receive an email from us with indication on how to follow this request.

• 5 / 5

  

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  Excellent delivery and speed .

  Review of 17/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  Fast shipping and great prices! Shipping from Italy to my door took only 3.5 days!

  Review of 17/09/2022, following an experience of 24/08/2022 by A A. *

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• 5 / 5

  

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  5 stars. Super fast shipping to the US.

  Review of 17/09/2022, following an experience of 28/08/2022 by A A. *

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• 5 / 5

  

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  Great comminication & excellent service! Highly recommended

  Review of 17/09/2022, following an experience of 29/08/2022 by A A. *

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• 5 / 5

  

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  Good products. Great pricing. prompt shipping with reasonable shipping rates.

  Review of 17/09/2022, following an experience of 30/08/2022 by A A. *

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• 5 / 5

  

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  Incredible customer service. Emailed them prior ordering and they were extremely helpful and considerate. Shout out to Carol of motostorm. They are the one of the few international stores that really help there customers. A

  Review of 17/09/2022, following an experience of 29/08/2022 by A A. *

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• 5 / 5

  

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  Good delivery speed.Good quality product as seller explains

  Review of 17/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  Super fast delivery to Australia for a very good shipping fee. The helmet Sena Outrush R in Matt black itself is very tight for a Medium size as my previous helmet was a Small. Hope it will get better after wearing it a couple of times otherwise I should have gotten a size Large. Easy transaction and payment.

  Review of 16/09/2022, following an experience of 26/08/2022 by A A. *

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• 1 / 5

  

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  Rating reason. Don't have the package. UPS dropped package at wrong "a parts store" address. Can not rate something, i don't have. 09.01.2022

  Review of 16/09/2022, following an experience of 27/08/2022 by A A. *

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  Answer by motostorm.it

  

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  We are sorry for the inconvenience caused by this situation. We will be sending you more information via mail about the delivery.

• 5 / 5

  

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  Great service. Will definitely use in the future.

  Review of 16/09/2022, following an experience of 26/08/2022 by A A. *

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• 4 / 5

  

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  It was my first order, I was a little skeptical about the site but decided to give it a try, I will look forward on purchasing from this site again.

  Review of 16/09/2022, following an experience of 20/08/2022 by A A. *

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• 5 / 5

  

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  I found the web site navigation to be easy. I live in California and purchased a helmet for a discounted price. The shipping cost was very good for very fast FedEx International shipping. The helmet arrived in about 4 days after purchase.

  Review of 16/09/2022, following an experience of 27/08/2022 by A A. *

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• 2 / 5

  

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  I ordered the SHOEI Neotec 2 motorcycle helmet. I ordered it from your site because the price was competitive in comparison with other sellers. What I didn't know was that UPS would send me an email stating that I had to pay import charges. The helmet ended up being more expensive than the other sellers. I won't be using your services again.

  Review of 16/09/2022, following an experience of 27/08/2022 by A A. *

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  Answer by motostorm.it

  

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  We are sorry you are not satisfied with the purchase. We indicate both in the website and in the confirmation email that customers outside of the EU might be subjected to custom duties. The customer is made aware of this before placing the order and also after palcing the order.

  Answer by A A

  

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  It couldn't have been very clear. As I said I won't be buying from you again.

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• 1 / 5

  

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  Ich bin enttäuscht das ich zusätzliche Kosten tragen musste, nirgends auf der Webseite stand was von zusätzlichen Kosten durch UPS. das finde ich ist eine Frechheit, hätte ich das gewusst hätte ich hier nichts bestellt.

  Review of 16/09/2022, following an experience of 27/08/2022 by A A. *

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  Answer by motostorm.it

  

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  Hallo, die Schweiz liegt außerhalb der EU, daher wird die Mehrwertsteuer nicht auf den Preis angewendet, wenn Sie ein Produkt bei uns kaufen, aber der Schweizer Zoll verlangt, dass Sie die Steuern in Ihrem Land bezahlen. Die Rechnung wird an das Transportunternehmen gesendet und das Transportunternehmen sendet sie an den Empfänger der Sendung. Es gibt eine Erinnerung an diese Praxis in der Bestellbestätigung, die Sie per E-Mail erhalten, und auch in der Zahlungsrichtlinie auf unserer Website, bevor Sie eine Bestellung aufgeben. Herzliche Grüße

• 5 / 5

  

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  Bought from Japan. Best price. Very fast delivery.Very satisfied.

  Review of 16/09/2022, following an experience of 26/08/2022 by A A. *

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• 4 / 5

  

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  Não cumpriram a data de entrega, inicialmente diziam que estava disponível, posteriormente a entrega passou para 20.08.2022. e só chegou a 30.08.2022. O material estava devidamente embalado e ficou perfeito no capacete. Único ponto negativo o já mencionado.

  Review of 14/09/2022, following an experience of 24/08/2022 by A A. *

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• 5 / 5

  

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  Item was on backorder for dealers here in the US. So when I found them here, I was surprised. Ordering was easy, shipping was fast - received in 4 days, and boots fit perfect. Thanks for the prompt delivery.

  Review of 14/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  The packaging was excellent and the helmet arrived in Australia in 5 business days. Quicker than local post! Motostorm and FedEx combined very well to deliver :-) I will be back fo more shopping in the future.

  Review of 14/09/2022, following an experience of 24/08/2022 by A A. *

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• 1 / 5

  

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  Very expensive

  Review of 14/09/2022, following an experience of 25/08/2022 by A A. *

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  Answer by motostorm.it

  

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  Hello, we have very competitive prices in comparison to our competitors. We also offer the possibility to "price match" and buy it at a lower price.

  Answer by A A

  

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  The price is very expensive To me as i got charged with many fees such as shipping fee plus The customs fee, not worth the money and also The wait

  Answer by motostorm.it

  

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  Hello, we are sorry that you are not satisfied with your purchase. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. This information is provided on the Motostrom website.

  Answer by A A

  

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  The price is very expensive To me as i got charged with many fees such as shipping fee plus The customs fee, not worth the money and also The wait

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• 5 / 5

  

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  I’ve been a long term customer, and they have good deals and very fast shipping.

  Review of 14/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  Ero nei guai perché non potevo farlo normalmente in Giappone. Grazie per il tuo aiuto questa volta, mi è piaciuto molto. Apprezzerei il tuo favore se ci fosse un'altra opportunità.

  Review of 14/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  Very nice tail bag. Fits the rear seat nicely and is high quality. The straps are long enough to hook where you need them and hold the bag very securely.

  Review of 14/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  Shipping was quick. Communication was good!

  Review of 14/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  Pretty fast shipping and secure packaging. Would order from again.

  Review of 14/09/2022, following an experience of 25/08/2022 by A A. *

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• 5 / 5

  

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  Great prices and quick delivery.

  Review of 14/09/2022, following an experience of 25/08/2022 by A A. *

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• 5 / 5

  

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  Everithing ok

  Review of 14/09/2022, following an experience of 25/08/2022 by A A. *

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• 5 / 5

  

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  From Japan. About 12days I received Thanks

  Review of 14/09/2022, following an experience of 25/08/2022 by A A. *

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• 5 / 5

  

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  Incredibly speedy delivery! This couldn't have been a better experience

  Review of 14/09/2022, following an experience of 25/08/2022 by A A. *

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• 2 / 5

  

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  Ordered a helmet for £160 to be delivered to the uk. Unfortunately got a bill from fedex to pay vat processing of £ 42. very expensive experience. Would not recommend ordering from uk

  Review of 14/09/2022, following an experience of 25/08/2022 by A A. *

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  Answer by motostorm.it

  

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  Hello, we are very sorry that you are not satisfied with your purchase. Customers outside of the EU may subject to customs duties on delivery depending on the International Agreement between your country and the European Union. In this case the carrier will require that you pay the duty costs on delivery. As the Uk is no longer part of the European community you do not pay Vat when purchasing form Motostorm. However you willbe charged customs duties when the parcel arrives to the Uk. We state t his one our website and also on the confirmation email that you receive after you place the order.

• 5 / 5

  

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  Quick shipment and coupon for saving money

  Review of 14/09/2022, following an experience of 26/08/2022 by A A. *

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• 4 / 5

  

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  i am satisfied with your price, but i am not with shipping cost.

  Review of 14/09/2022, following an experience of 27/08/2022 by A A. *

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• 5 / 5

  

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  Thank you motostorm! My order arrived yesterday, 5 days after I placed it. The Sidi boots are wonderful, fairly priced and the delivery cost was less than your U.S. competitors! I will definitely buy from Motostorm in the future!

  Review of 14/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  Crazy fast shipping and a great price on a quality tank bag!

  Review of 14/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  I waited 4 days for my helmet all the way to Australia Awesome delivery Thanks guys

  Review of 14/09/2022, following an experience of 26/08/2022 by A A. *

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• 5 / 5

  

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  TOP service and quality. Super fast shipment Top communication

  Review of 14/09/2022, following an experience of 25/08/2022 by A A. *

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• 5 / 5

  

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  It took a while for them to source the item from manufacturers. But once they received, shipping was very quick. Always got products as described. Communication is swift and helpful. Prices are competitive.

  Review of 14/09/2022, following an experience of 25/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Best customer service and delivery. Will buy again. Thank you

  Review of 14/09/2022, following an experience of 24/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I’am very satisfied with your customer service and the delivery👍👍👍 I will order again thank you

  Review of 14/09/2022, following an experience of 23/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Item was good, but I was upset with timeline, it was mention that i will get my order after 10days, but after 10days, there wasn't any date change, I should call to support and investigate where is my order

  Review of 14/09/2022, following an experience of 10/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Item was as described.

  Review of 14/09/2022, following an experience of 22/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great delivery time frame, shipped within hours of ordering and from Italy to Australia in 6days!

  Review of 14/09/2022, following an experience of 23/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

  Edit Flag

  Probably should be 5 star. Great service, good price, prompt delivery, well packaged for delivery half way around the world. I purchased a Givi top box with all the extras but unfortunately, I ordered the wrong back rest which fitted the old Givi model. Not really Motostorm's fault but would have been nice if they had realised the back rest didn't match the rest of my order. Make sure you do diligent research and order exactly what you require.

  Review of 14/09/2022, following an experience of 01/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Die Hose passt perfekt. Die Lieferung hat etwas länger gedauert, aber die Kommunikation war super. Vielen Dank.

  Review of 14/09/2022, following an experience of 10/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good jacket! Outstanding delivery with no issues and very fast, got it within 5 days! Thanks, I will get my next gear items from you for sure! Two thumbs up!

  Review of 14/09/2022, following an experience of 24/08/2022 by A A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very happy with the entire process. Order came before scheduled, no issues at all. Will happily order from you again!

  Review of 13/09/2022, following an experience of 24/08/2022 by A A. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order