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Review Summary
Onepark is praised for its user-friendly website and app, making booking simple and efficient. Customers appreciate the reasonable pricing and wide selection of locations available.
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A. A.
15 Jan 2022
Verified reviewConvenient parking place and good deal
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A. A.
15 Jan 2022
Verified reviewWebsite easy to navigate. Booking and cancellations straight forward with quick refund. Good choice of secure sites. Will always be my first choice for parking in Paris
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A. A.
15 Jan 2022
Verified reviewParking étroit et compliqué. L’entrée pour les piétons n’est pas facile à trouver. Pour sortir, c’est également compliqué. Au lieu de rester 7h comme j’avais réservé initialement, je suis resté que 30 minutes (j’ai préféré payer le parking dans la rue). Parking à éviter.
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A. A.
14 Jan 2022
Verified reviewThe exit areas were not limited correctly , they were no sanitizer on the elevator or other high traffic areas
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A. A.
14 Jan 2022
Verified reviewReally easy to use and book. Unlike the app which is almost impossible to use
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A. A.
13 Jan 2022
Verified reviewApart from having to pay more than the normal airport carpark charges, everything went very well
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A. A.
13 Jan 2022
Verified reviewAbc
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A. A.
13 Jan 2022
Verified reviewDid not offer multi-entry option in the car park.
Reply from onepark.co
Dear client, thank you for your comment. We are sorry that we couldn't offer the services you desired. Not all car parks offer the multiple entry and exit option. We'd be happy to assist you in your search of a proper car park in the future. If you want to get in touch with us, you can use our: https://www.onepark.co/contact
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A. A.
12 Jan 2022
Verified reviewThe app is not working correctly. Service error when i wanted to change the hours
Reply from onepark.co
Dear client, thank you for your comment and we are sorry to hear that your booking modification didn't work. When you modify the dates or the time of your booking on Onepark, a new booking is created and the old one is cancelled. The new booking created on the 4th of January at 18:10 couldn't be confirmed due to a rejected payment. If you have any further questions please do not hesitate to contact us.
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A. A.
12 Jan 2022
Verified reviewVery good
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A. A.
12 Jan 2022
Verified reviewVery good service and flexibility
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A. A.
10 Jan 2022
Verified reviewEasy and clear booking process
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A. A.
10 Jan 2022
Verified reviewno flexibility in changing time(add hours) when parked
Reply from onepark.co
Dear client, thank you for your comment. An already started booking is not modficable in your Onepark Account. Should you exceed the duration of your booking, it is not necessary to modify or extend your booking. According to the carpark policy, you will be asked to pay an extra-fee when leaving the carpark or, should a Onepark keyboard be installed, the corresponding amount will be charged directly on your credit card, when entering your code. For any further questions please do not hesitate to contact us.
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A. A.
10 Jan 2022
Verified reviewDespite finding the parking a bit tricky, it was very straightforward; entry/exit by number plate recognition....
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A. A.
10 Jan 2022
Verified reviewMuhh
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A. A.
10 Jan 2022
Verified reviewIt would have been 5 stars but the carpark was not manned after 3pm so impossible to leave on the first day until I had spoken to the operator. Also, it was fortunate that my son was with me who speaks fluent Spanish, otherwise there would have been problems. Finally, when booking it was not obvious that you could only book more than 24 hours ahead.
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A. A.
10 Jan 2022
Verified reviewEverything as described in instructions, good value , safe secure parking
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A. A.
7 Jan 2022
Verified review.efficiënt
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A. A.
7 Jan 2022
Verified reviewNot very comfortable. It takes too much time when there are more than 2 cars entering at the same time. Not convenient when the guardians park my car.
Reply from onepark.co
Dear client, thank you for your comment. We invite you to contact us for future reservations. We would be happy to help you finding a suitable car park for you.
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A. A.
7 Jan 2022
Verified reviewEasy payment, easy access, friendly staff.
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