Customer reviews for palaisdesthes.com

Customer reviews

• 5 / 5

  

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  You are the best!!!!!!

  Review of 10/02/2023, following an experience of 30/01/2023 by ROSIE R. *

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  Answer by palaisdesthes.com

  

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  Dear customer, thank you for taking the time to leave us your opinion. Your satisfaction being our priority, our team is putting their expertise to help you from Monday to Saturday from 9am to 6pm.

• 5 / 5

  

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  Easy

  Review of 09/02/2023, following an experience of 27/01/2023 by PATRICIA H. *

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• 5 / 5

  

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  Fast delivery, excellent product!

  Review of 07/02/2023, following an experience of 21/01/2023 by SAMANTHA C. *

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• 5 / 5

  

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  Arrived super fast, everything was in good condition no bumps or anything and the teas were delicious

  Review of 05/02/2023, following an experience of 24/01/2023 by KEN E. *

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  Answer by palaisdesthes.com

  

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  Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!

• 5 / 5

  

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  Palais des Thes is prefect! Good prices, nice range of products and high quality!

  Review of 04/02/2023, following an experience of 23/01/2023 by ELLA H. *

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• 5 / 5

  

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  Perfect!

  Review of 04/02/2023, following an experience of 18/01/2023 by EDWARD H. *

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• 5 / 5

  

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  Website works perfectly

  Review of 02/02/2023, following an experience of 16/01/2023 by JAMIE A. *

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  Answer by palaisdesthes.com

  

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  Dear customer, thank you for taking the time to complete this review. We are happy that your experience on our website has lived up to your expectations. We wish you a great tastings of your teas!

• 5 / 5

  

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  very efficient and fast delivery

  Review of 30/01/2023, following an experience of 13/01/2023 by JAMIE S. *

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• 4 / 5

  

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  great teas, great flavours and you can see the quality in the end result

  Review of 30/01/2023, following an experience of 14/01/2023 by LIAM Y. *

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  Answer by palaisdesthes.com

  

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  Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!

• 5 / 5

  

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  I discovered your tè on a trip to Provence a few years ago. And since then I have never found a better one

  Review of 29/01/2023, following an experience of 18/01/2023 by LEE C. *

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• 5 / 5

  

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  Kui otsid head teed siis siit seda saab

  Review of 29/01/2023, following an experience of 18/01/2023 by OLIVIA W. *

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• 5 / 5

  

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  Fast and efficient

  Review of 29/01/2023, following an experience of 18/01/2023 by CHARLOTTE P. *

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• 5 / 5

  

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  I made some mistakes in the delivery adress, but was informed quickly and my order still got send to the right place, with plenty of information and offers to help out in the mean time

  Review of 29/01/2023, following an experience of 17/01/2023 by EVELYN Y. *

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• 5 / 5

  

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  Even if the order (for me) has to come from abroad, it always arrives quickly. The products are well packed and there are always some extra tea bags in it.

  Review of 28/01/2023, following an experience of 06/01/2023 by FREDDIE H. *

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  Answer by palaisdesthes.com

  

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  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

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  All was delivered in time and fast.

  Review of 27/01/2023, following an experience of 14/01/2023 by REBECCA M. *

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• 5 / 5

  

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  Best experience for an online purchase

  Review of 27/01/2023, following an experience of 16/01/2023 by BARRY R. *

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• 4 / 5

  

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  Good teas. Good taste.

  Review of 27/01/2023, following an experience of 16/01/2023 by HARRY M. *

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  Answer by palaisdesthes.com

  

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  Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.

• 5 / 5

  

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  Selection of quality tea is wide. Delivery was excellent right to my door.

  Review of 26/01/2023, following an experience of 31/12/2022 by CAITLIN S. *

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  Answer by palaisdesthes.com

  

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  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

  Answer by Caitlin S

  

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  Thank you.

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• 5 / 5

  

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  Just love a few of your green teas. That is why I order. I could buy local, but the flavour of the Sencha Ariake and the Organic Jejudo Impérial are just lovely. So every few months I order from the Netherlands. Always a very smooth and fast delivery.

  Review of 26/01/2023, following an experience of 15/01/2023 by ELIZABETH L. *

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• 5 / 5

  

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  Lovely delicate tea!

  Review of 24/01/2023, following an experience of 07/01/2023 by LINDSAY B. *

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• 5 / 5

  

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  Great service, easy and reliable. Thanks

  Review of 23/01/2023, following an experience of 12/01/2023 by MASON K. *

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• 5 / 5

  

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  Fast, clear, kept me up to date

  Review of 23/01/2023, following an experience of 11/01/2023 by ELEANOR O. *

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• 5 / 5

  

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  Excellent

  Review of 23/01/2023, following an experience of 12/01/2023 by MIKE B. *

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• 5 / 5

  

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  Quickest delivery excellent packaging

  Review of 22/01/2023, following an experience of 11/01/2023 by GORDON C. *

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• 5 / 5

  

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  Easy and fast

  Review of 19/01/2023, following an experience of 22/12/2022 by NIKKI P. *

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  Answer by palaisdesthes.com

  

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  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

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  The Teas are great! I'm very much enjoying all of them. Delivery to Portugal is terrible, because the delivery companies provide generally very poor service.

  Review of 17/01/2023, following an experience of 02/01/2023 by STACEY S. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

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  Dear customer, thank you for taking the time to complete this review. Your satisfaction is our priority and we will make sure to forward your suggestions to the appropriate department.

• 5 / 5

  

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  I love the tea and the gift surprise for first joiners :) I can't wait to try out also the other teas

  Review of 17/01/2023, following an experience of 05/01/2023 by CLAIRE H. *

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• 5 / 5

  

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  Excellent website, timely delivery.

  Review of 15/01/2023, following an experience of 28/12/2022 by MARTIN W. *

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  Answer by palaisdesthes.com

  

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  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

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  It is quick and simply easy. Good job! Thank you

  Review of 13/01/2023, following an experience of 29/12/2022 by JULIE B. *

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  Answer by palaisdesthes.com

  

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  Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!

• 5 / 5

  

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  Very reliable, despite Christmas holydays, parcel arrived on time.

  Review of 13/01/2023, following an experience of 29/12/2022 by FRANK A. *

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  Answer by palaisdesthes.com

  

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  Dear customer, thank you for taking the time to leave us a review. We are doing our best to ensure that you can enjoy your teas as quickly as possible. We remain at your entire disposal and wish you a pleasant tasting of your teas.

• 5 / 5

  

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  Fast delivery

  Review of 13/01/2023, following an experience of 29/12/2022 by OWEN A. *

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• 5 / 5

  

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  Quiet expensive though

  Review of 13/01/2023, following an experience of 25/12/2022 by ALAN A. *

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  Answer by palaisdesthes.com

  

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  Dear customer, first of all, thank you for your review. We are sorry that the prices offered do not suit you. Our teams make every effort to guarantee the best quality / price ratio. We therefore send them your feedback. We stay at your disposal, your customer service.

• 5 / 5

  

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  Great products, great service

  Review of 13/01/2023, following an experience of 26/12/2022 by PATRICK R. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

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  Dear customer, we are delighted to read that your experience at Palais des Thés was a pleasant one. Our team is at your disposal and we hope to see you soon on our website!

• 5 / 5

  

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  very satisfied with my order

  Review of 13/01/2023, following an experience of 06/12/2022 by HELEN C. *

  *Pseudonymized data at the request of the author

  Answer by palaisdesthes.com

  

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  Hello, our teams are very happy that your order brings you satisfaction. We would also be delighted to have your opinion after tasting.

• 5 / 5

  

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  Fast and accurate as always!

  Review of 07/01/2023, following an experience of 27/12/2022 by BARRY F. *

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• 5 / 5

  

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  I am an old customer and I am truly satisfied with the quality of tea and delivery service.

  Review of 06/01/2023, following an experience of 26/12/2022 by MOLLY J. *

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  Answer by palaisdesthes.com

  

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  Dear customer, thank you for leaving us this review. We are delighted that you have been satisfied with your shopping experience. We remain at your disposal and wish you a great day.

  Answer by Molly J

  

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  Thank you and good luck

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• 5 / 5

  

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  Everything was great

  Review of 06/01/2023, following an experience of 26/12/2022 by THERESA S. *

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• 5 / 5

  

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  Delicious teas and good and timely delivery. Thanks!

  Review of 19/02/2021, following an experience of 02/08/2020 by SUMMER W. *

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• 5 / 5

  

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  Easy shopping. Goods arrive at time in good condition. And the Quality is excellent

  Review of 19/02/2021, following an experience of 20/11/2019 by ISABELLE J. *

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• 5 / 5

  

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  Excellent

  Review of 19/02/2021, following an experience of 13/11/2019 by BARRY R. *

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• 5 / 5

  

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  All things are excellent including delivery service

  Review of 19/02/2021, following an experience of 11/08/2019 by RAY A. *

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• 5 / 5

  

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  Perfect service

  Review of 19/02/2021, following an experience of 18/05/2019 by DOMINIC B. *

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• 3 / 5

  

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  Tea is good but I bought enough tea to qualify for the free jam and it didn't ever come and neither did I get a response by email.

  Review of 19/02/2021, following an experience of 18/05/2019 by JAMES P. *

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• 5 / 5

  

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  Great service. Great selection of teas and accessories not available in shops.

  Review of 19/02/2021, following an experience of 27/05/2018 by ABIGAIL P. *

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• 5 / 5

  

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  I have only just placed my second order online but I was very happy with the previous one - it arrived just as promised

  Review of 19/02/2021, following an experience of 03/05/2017 by WENDY P. *

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• 5 / 5

  

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  Delicous teas and fast delivery.

  Review of 19/02/2021, following an experience of 13/05/2017 by MARK R. *

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• 5 / 5

  

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  So easy & efficient-place your order on the excellent website and receive your tea in a few days - beautifully packaged and with treats

  Review of 19/02/2021, following an experience of 04/07/2017 by SABRINA E. *

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• 4 / 5

  

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  good

  Review of 19/02/2021, following an experience of 02/08/2017 by SELINA W. *

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• 3 / 5

  

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  I keep asking about my loyalty card and don't understand why I don't have one to get a discount & why postage is so expensive

  Review of 19/02/2021, following an experience of 15/05/2017 by LEWIS S. *

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• 5 / 5

  

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  The tea box comes just before I run out- and I smile

  Review of 19/02/2021, following an experience of 26/04/2017 by GRANT W. *

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• 5 / 5

  

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  Excellent quality and taste of tea.

  Review of 19/02/2021, following an experience of 05/10/2017 by CAITLIN B. *

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• 5 / 5

  

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  A very good tea shop you can buy here with your eyes closed.

  Review of 19/02/2021, following an experience of 10/04/2017 by WAYNE C. *

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• 5 / 5

  

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  A wonderful store full of delicious tea there used to be an actual storefront in Dublin but this online one has supplied my needs since it closed.

  Review of 19/02/2021, following an experience of 20/06/2017 by ROSS R. *

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• 5 / 5

  

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  I wish you have more branches out of France

  Review of 19/02/2021, following an experience of 07/08/2017 by JAMES Y. *

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• 5 / 5

  

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  Using this shop for couple of years and very happy with products. Delivery sometimes can't find address but ringing customer service usually sorts the things out

  Review of 19/02/2021, following an experience of 14/09/2017 by AMBER L. *

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• 5 / 5

  

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  Very good

  Review of 19/02/2021, following an experience of 22/04/2017 by MICHAEL K. *

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• 5 / 5

  

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  Been regular customers for a year now. Only had one mix up with the address. This delivery was spot on info-wise. The goods as ever are amazing. From the one time we had to deal with customer services online they were lovely. Have to say that my husband and I love Palais des Thés.

  Review of 19/02/2021, following an experience of 08/09/2017 by TONY R. *

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• 5 / 5

  

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  It is always a pleasure

  Review of 19/02/2021, following an experience of 16/05/2017 by TYLER M. *

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• 5 / 5

  

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  yes.

  Review of 19/02/2021, following an experience of 12/12/2016 by LISA P. *

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• 5 / 5

  

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  My order was delivered quickly and without any fuss. Ordering online was simple. I will be placing further orders.

  Review of 19/02/2021, following an experience of 21/03/2017 by JASMINE L. *

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• 5 / 5

  

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  You get the best from the BEST

  Review of 19/02/2021, following an experience of 12/01/2017 by CARLIE C. *

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• 5 / 5

  

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  I have nothing but praise for the efficient service. It beats any other company I have dealt with. It is a pleasure doing business with you. Long may it last.

  Review of 19/02/2021, following an experience of 09/01/2017 by DUNCAN R. *

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• 5 / 5

  

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  No issues.

  Review of 19/02/2021, following an experience of 25/02/2017 by MELISSA L. *

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• 5 / 5

  

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  Palais Des Thés are fantastic - no problems at all.

  Review of 19/02/2021, following an experience of 03/12/2016 by SOFIA P. *

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• 5 / 5

  

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  I love them

  Review of 19/02/2021, following an experience of 23/02/2017 by LEANNE S. *

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• 5 / 5

  

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  Very satisfied with web sitedelivery & quality of products

  Review of 19/02/2021, following an experience of 24/11/2016 by ASHLEY C. *

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• 5 / 5

  

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  love this website

  Review of 19/02/2021, following an experience of 15/12/2016 by DAN G. *

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• 5 / 5

  

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  Great.

  Review of 19/02/2021, following an experience of 21/02/2017 by TARA A. *

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• 5 / 5

  

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  Excellent products and communication.

  Review of 19/02/2021, following an experience of 21/12/2016 by IMOGEN P. *

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• 5 / 5

  

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  Best performing and most customer friendly web shop so far - congrats

  Review of 19/02/2021, following an experience of 07/01/2017 by FLORENCE M. *

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• 4 / 5

  

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  Delivery by Chronopost is slow and very very difficult to track

  Review of 19/02/2021, following an experience of 28/12/2016 by HEATHER B. *

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• 3 / 5

  

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  The green thea vanilla is not in stock unfortunately.

  Review of 19/02/2021, following an experience of 04/02/2017 by JULIE P. *

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• 5 / 5

  

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  Great quality tea

  Review of 19/02/2021, following an experience of 03/11/2016 by JIM G. *

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• 5 / 5

  

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  Lovely selection good prices and very quick delivery

  Review of 19/02/2021, following an experience of 01/12/2016 by VICTORIA G. *

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• 5 / 5

  

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  Fantastic present and my friend loved the cream samples too. Will order again

  Review of 19/02/2021, following an experience of 13/12/2016 by JACKSON C. *

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• 4 / 5

  

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  All good

  Review of 19/02/2021, following an experience of 26/02/2017 by OWEN W. *

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• 5 / 5

  

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  I love this company's products and service.

  Review of 19/02/2021, following an experience of 27/05/2016 by HELEN R. *

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• 5 / 5

  

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  No comment. Everything is perfect.

  Review of 19/02/2021, following an experience of 28/06/2016 by MIA C. *

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• 5 / 5

  

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  Hope to have a shop in London in the near future

  Review of 19/02/2021, following an experience of 29/04/2016 by TIM G. *

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• 4 / 5

  

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  I love Palais des Thes teas. My only complaint is that I had a Theophile card when there was a branch in Dublin but I can't use it online.

  Review of 19/02/2021, following an experience of 24/10/2016 by JAMES P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Sono soddisfattissimo del vostro shop online ma lo sarei ancora di più se poteste aggiungere la lingua italiana.

  Review of 19/02/2021, following an experience of 01/11/2016 by AMY W. *

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• 5 / 5

  

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  Love your tea

  Review of 19/02/2021, following an experience of 25/06/2016 by STEPHEN E. *

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• 5 / 5

  

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  all excellent. But i think when you order more that 200 euro delivery should be free

  Review of 19/02/2021, following an experience of 31/10/2016 by STEPHEN W. *

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• 5 / 5

  

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  Very satisfied.

  Review of 19/02/2021, following an experience of 26/07/2016 by CHLOE S. *

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• 5 / 5

  

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  Everything perfect

  Review of 19/02/2021, following an experience of 27/07/2016 by IAN J. *

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• 5 / 5

  

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  Very user friendly

  Review of 19/02/2021, following an experience of 05/07/2016 by KIMBERLY E. *

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• 4 / 5

  

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  Yes

  Review of 19/02/2021, following an experience of 23/08/2016 by CAMERON L. *

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• 5 / 5

  

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  When I first tasted the teas from Palais des Thés I googled them and ordered for the first time in 2015. I now regularly order from their site and they always deliver quickly and their teas are of great quality

  Review of 19/02/2021, following an experience of 24/04/2016 by ROWENA H. *

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• 5 / 5

  

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  Excellent selection of tea very prompt international delivery have been a customer for years

  Review of 19/02/2021, following an experience of 28/06/2016 by JENNIFER D. *

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• 5 / 5

  

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  Excellent service - exquisite tea

  Review of 19/02/2021, following an experience of 04/10/2016 by TINA M. *

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• 5 / 5

  

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  Efficient fast and always excellent tea - thank you

  Review of 19/02/2021, following an experience of 22/05/2016 by ELIZABETH R. *

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• 5 / 5

  

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  Very satisfied I do think the postage is expensive. It's a pity they closed their shop in dublin

  Review of 19/02/2021, following an experience of 05/10/2016 by MEGAN S. *

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• 5 / 5

  

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  Excellent

  Review of 19/02/2021, following an experience of 20/10/2016 by GRACE S. *

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• 5 / 5

  

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  My favorite oolongs are just as beautiful as I expected. The delivery was efficient from France to Sweden. Thank you

  Review of 19/02/2021, following an experience of 17/09/2016 by EMMA M. *

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• 5 / 5

  

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  I love Palais des thés. I use to go to their shops when I lived in Paris and was relieved to see I could keep on drinking their wonderful teas when I moved to London thanks to their online shop. The delivery is very prompt the customer service impeccable. All my British friends comment on how good their teas are. Which should be an indication of the quality of their products

  Review of 19/02/2021, following an experience of 28/05/2016 by ALAN K. *

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• 5 / 5

  

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  Exelent quality of tea

  Review of 19/02/2021, following an experience of 16/04/2016 by JAMES S. *

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• 5 / 5

  

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  perfect shop and super goods

  Review of 19/02/2021, following an experience of 02/04/2016 by ROSS W. *

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• 5 / 5

  

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  Best tea

  Review of 19/02/2021, following an experience of 04/04/2016 by MARK C. *

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• 5 / 5

  

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  very good tea

  Review of 19/02/2021, following an experience of 11/04/2016 by CHLOE K. *

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• 5 / 5

  

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  You are the best shop

  Review of 19/02/2021, following an experience of 10/04/2016 by MASON K. *

  *Pseudonymized data at the request of the author

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