Customer reviews for sanareva.co.uk

Customer reviews

• 5 / 5

  

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  Very good price and easy to order

  Review of 17/05/2021, following an experience of 19/04/2021 by JACOB W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Although I had to wait a couple of weeks for my purchase I was delighted with my purchase. The communication was efficient, and access to the website is very good.

  Review of 17/05/2021, following an experience of 20/04/2021 by DONNA W. *

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• 5 / 5

  

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  arrives quickly and fair prices

  Review of 17/05/2021, following an experience of 19/04/2021 by EMILY M. *

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• 5 / 5

  

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  The website is easy to navigate and an excellent range of products. The delivery is prompt and highly recomended.

  Review of 17/05/2021, following an experience of 16/04/2021 by NATHAN M. *

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• 5 / 5

  

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  Always easy to order and arrives promptly, with thanks

  Review of 17/05/2021, following an experience of 20/04/2021 by TOM W. *

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• 5 / 5

  

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  good

  Review of 17/05/2021, following an experience of 18/04/2021 by YVONNE T. *

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• 5 / 5

  

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  Delivered before due date .Product is excellent .

  Review of 17/05/2021, following an experience of 17/04/2021 by TARA T. *

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• 5 / 5

  

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  Excellent service.

  Review of 15/05/2021, following an experience of 11/04/2021 by HENRY J. *

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• 5 / 5

  

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  I love this website , excellent value and products , great delivery times :-)

  Review of 15/05/2021, following an experience of 08/04/2021 by THOMAS M. *

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• 2 / 5

  

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  The items received were not as advertised. It was a different variation of the product and the quantity was at least a third less then of the version of the pictures shown in the listing. I'm not happy.

  Review of 15/05/2021, following an experience of 12/04/2021 by ELLIOTT H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I ordered the product online, so cannot comment on the customer service. The product took a while to turn up and I would have appreciated further notifications. However will use the company again.

  Review of 09/05/2021, following an experience of 10/04/2021 by ERIN S. *

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• 5 / 5

  

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  Quick.Easy. Good price

  Review of 09/05/2021, following an experience of 06/04/2021 by JACOB A. *

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• 4 / 5

  

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  I found the product cheapest on this site, the delivery wasn't the quickest but was an acceptable length of time for me. Very happy

  Review of 09/05/2021, following an experience of 09/04/2021 by OWEN M. *

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• 5 / 5

  

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  Good prices and delivery

  Review of 09/05/2021, following an experience of 09/04/2021 by DAN W. *

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• 5 / 5

  

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  Excellent service, prompt delivery. I am a repeat customer for my Avene product which is not stocked in the UK. Highly recommend Sanareva UK. Has competitive prices.

  Review of 09/05/2021, following an experience of 07/04/2021 by MAX B. *

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• 5 / 5

  

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  Very easy to order

  Review of 09/05/2021, following an experience of 10/04/2021 by PATRICIA J. *

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• 5 / 5

  

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  Great offer of products which are not easy to find normally.

  Review of 09/05/2021, following an experience of 10/04/2021 by JOE M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I found ordeing the product straight forward. Product was delivered after 10 days.

  Review of 09/05/2021, following an experience of 02/04/2021 by SCOTT M. *

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• 1 / 5

  

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  This is a joke. Refusing to post my review because didn't like the facts it says? don't worry i will post my review about your site in other places :D My review doesn't contain any false information or unacceptable language and reasons given for not posting my review is ridiculous. Do you think we live in USSR times when you could censure what people would like to say? if before i was upset just with the communication and how long it took for order to arrive, now i am absolutely sure your site is definitely NOT TO BE RECOMMENDED to other people

  Review of 09/05/2021, following an experience of 29/03/2021 by AIDEN A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Site is very easy to use and you can find what you need quickly

  Review of 09/05/2021, following an experience of 12/04/2021 by SUZANNE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Kept me informed of the status of my order. Reliable.

  Review of 29/04/2021, following an experience of 03/04/2021 by ROB G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service and communication

  Review of 29/04/2021, following an experience of 07/04/2021 by MANDY M. *

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• 5 / 5

  

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  always give good service

  Review of 29/04/2021, following an experience of 05/04/2021 by ZACHARY H. *

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• 4 / 5

  

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  Excellent service. Just a bit long between order and delivery. The order seemed to travel all over Europe

  Review of 29/04/2021, following an experience of 03/04/2021 by COURTNEY M. *

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• 5 / 5

  

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  Delivered quickly. All was well

  Review of 24/04/2021, following an experience of 31/03/2021 by HARVEY K. *

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• 5 / 5

  

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  Great service, easy to order, got a great deal with a month free on each pack, thank you!

  Review of 24/04/2021, following an experience of 01/04/2021 by HARLEY R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Ordered for the first time. Website was easy to navigate and the process was seemless..

  Review of 24/04/2021, following an experience of 05/04/2021 by LAYLA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  From ordering to delivery it was easy. Updstes on delivery, product arriving in good order. Happy with purchase. Would use this company again.

  Review of 24/04/2021, following an experience of 03/04/2021 by HELENA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  great after-sales services

  Review of 24/04/2021, following an experience of 01/04/2021 by KATIE R. *

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• 5 / 5

  

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  Very good and user friendly.

  Review of 24/04/2021, following an experience of 31/03/2021 by ELLA W. *

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• 5 / 5

  

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  very very good

  Review of 24/04/2021, following an experience of 28/03/2021 by JIM B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  although ıt took 2 weeks to receive my package in the UK, I received it in good packaging and also everything was just as I ordered. if you order from the UK you should expect a longer delivery time but fair prices.Thanks

  Review of 24/04/2021, following an experience of 28/03/2021 by ISABEL L. *

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• 1 / 5

  

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  Absolutely rubbish experience. Ordered 29 items - 19 were delivered of which 4 were damaged. Requested them to complete the order but was offered only a refund despite the item being in stock. Response being that the items were "blocked". No refund offered for the damaged items. When queried - response was - No warranty can be claimed by the Customer if the Product has undergone any modifications or if the Product was damaged during shipping or use. Obvious defects also can not give rise to warranty. Wouldn't buy again!

  Review of 24/04/2021, following an experience of 19/03/2021 by MASON L. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Swapnil, No warranty can be claimed by the Customer if the Product has undergone any modifications or if the Product was damaged during shipping or use. Obvious defects also can not give rise to warranty. As the content of the product is still intact and can still be used, the customer service team may proceed with a 50% refund for the 4 items either into your savings or bank account, Kind regards, Sanareva

• 5 / 5

  

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  Everytime I order something from this website, it’s more then great! Keep the good job and more offers! Thank you

  Review of 24/04/2021, following an experience of 30/03/2021 by LOUIS R. *

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• 5 / 5

  

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  The ordering process was straight forward and delivered in good time.

  Review of 24/04/2021, following an experience of 01/04/2021 by GORDON L. *

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• 5 / 5

  

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  Excellent, fats delivery Thank you

  Review of 24/04/2021, following an experience of 31/03/2021 by LILLY H. *

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• 5 / 5

  

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  5 star service from Sanareva,I will recommend and use the company again.

  Review of 19/04/2021, following an experience of 27/03/2021 by CHARLES M. *

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• 5 / 5

  

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  Pleased with my cologne. Site was easy to use. Delivery was reasonably fast bearing in mind I ordered over the Easter period. Tracking information was good.

  Review of 15/04/2021, following an experience of 26/03/2021 by JAKE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really good prices and range of products. Fast deliveries before Brexit.

  Review of 15/04/2021, following an experience of 26/03/2021 by ANDY K. *

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• 5 / 5

  

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  This is the 4th year I have used this collar.

  Review of 14/04/2021, following an experience of 25/03/2021 by HARLEY W. *

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• 5 / 5

  

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  User friendly website, realiable company to deal with and excellent all round.

  Review of 14/04/2021, following an experience of 25/03/2021 by AMBER K. *

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• 5 / 5

  

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  Everything went to plan and timescale.

  Review of 11/04/2021, following an experience of 23/03/2021 by CONNOR M. *

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• 5 / 5

  

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  good price product delivered in good time

  Review of 11/04/2021, following an experience of 24/03/2021 by TINA M. *

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• 5 / 5

  

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  Good price, quick despatch!

  Review of 10/04/2021, following an experience of 21/03/2021 by ALAN H. *

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• 5 / 5

  

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  Very good products, but delivery is a bit expensive for the time taken to be delivery

  Review of 10/04/2021, following an experience of 20/03/2021 by NEIL S. *

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• 5 / 5

  

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  I been ordering from Sanareva for some time now and they have been a great company. Fast delivery, the prices are reasonable and good quality products!

  Review of 10/04/2021, following an experience of 14/03/2021 by GAVIN A. *

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• 2 / 5

  

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  took longer than expected and the packaging was damaged.

  Review of 10/04/2021, following an experience of 20/03/2021 by BARRY H. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Adam, Your parcel was dispatched on the 23/03. Once with our courier, your parcel should take from 3 to 5 working days to arrive at the delivery address indicated. Ater verification, your items were indeed delivered to you within the advertised period of time. Do not hesitate to get in touch if you have any further queries. Kind regards, The Sanareva Team

• 5 / 5

  

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  Fast delivery package was very secure.

  Review of 10/04/2021, following an experience of 15/03/2021 by JIM W. *

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• 2 / 5

  

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  Item posted on 19th March but did not arrive. Refund requested but not received.

  Review of 10/04/2021, following an experience of 19/03/2021 by ELLA C. *

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  Answer by sanareva.co.uk

  

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  Dear M, Your parcel was confirmed as delivered to you by our courier. Kind regards, The Sanareva Team

• 5 / 5

  

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  Excellent service!

  Review of 07/04/2021, following an experience of 15/03/2021 by LIZZIE T. *

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• 5 / 5

  

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  good service will use again

  Review of 06/04/2021, following an experience of 18/03/2021 by GRACE C. *

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• 5 / 5

  

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  I'm happy with purchase , I've been able to track my parcel and arrived on time , very pleased experience with Sanareva. I could recommend

  Review of 06/04/2021, following an experience of 12/03/2021 by NEIL T. *

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• 5 / 5

  

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  Reasonably priced items and fast delivery,

  Review of 06/04/2021, following an experience of 11/03/2021 by RACHEL R. *

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• 4 / 5

  

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  Our order arrived maybe a few days later than we expected but within reasonable time.

  Review of 06/04/2021, following an experience of 17/03/2021 by KIMBERLY E. *

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• 5 / 5

  

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  Great service. Happy!!!

  Review of 06/04/2021, following an experience of 05/03/2021 by JOHN R. *

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• 5 / 5

  

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  I order these products regularly, after being disappointed last time by the condition they arrived in, broken and leaking, this order was packed well and arrived intact. Beautiful shower gel, great fragrance.

  Review of 06/04/2021, following an experience of 12/03/2021 by DAN P. *

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• 4 / 5

  

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  Delivery took 3 weeks!

  Review of 05/04/2021, following an experience of 06/03/2021 by LOUIS H. *

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• 5 / 5

  

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  Very good experience with Sanareva!! Thanks

  Review of 05/04/2021, following an experience of 12/03/2021 by BARRY J. *

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• 5 / 5

  

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  It's a brilliant product. It does work. I leave it overnight and in the morning there are almost no wrincles.

  Review of 05/04/2021, following an experience of 08/03/2021 by ALFIE K. *

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• 5 / 5

  

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  It was good experience despite others reviews. Good communication.

  Review of 05/04/2021, following an experience of 12/03/2021 by BRANDON L. *

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• 5 / 5

  

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  Excellent service and prompt delivery. Very satisfied

  Review of 05/04/2021, following an experience of 08/03/2021 by TIM B. *

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• 5 / 5

  

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  prompt service, reasonable delivery charges - many thanks!

  Review of 05/04/2021, following an experience of 10/03/2021 by STEVE B. *

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• 4 / 5

  

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  The items on the website are cheaper. Although the shipping took a bit longer (total 10 days), if you considering the current pandemic, I would say it was pretty fast. They could probably improve a bit on their package, as items were just sort of laying around, but they did stuff some papers to prevent damage. overall, it was a good experience. Would definitely purchase again in the future.

  Review of 05/04/2021, following an experience of 05/03/2021 by LEAH W. *

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• 4 / 5

  

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  I have used Sanareva few times already and never had any problems with it. However the last order took much more longer to deliver .I contacted customer service and I was told I will be updated with the status of my delivery but it didn't happen. Thankfully I received my goods after nearly 3 weeks of waiting

  Review of 05/04/2021, following an experience of 14/03/2021 by EVELYN T. *

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• 5 / 5

  

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  Excellent service

  Review of 05/04/2021, following an experience of 05/03/2021 by HARRY W. *

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• 5 / 5

  

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  Easy to use website, prompt delivery and good product.

  Review of 05/04/2021, following an experience of 08/03/2021 by FRANCESCA C. *

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• 2 / 5

  

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  The shipping cost was quite expensive (almost £8) and it arrives very late.

  Review of 05/04/2021, following an experience of 12/03/2021 by MANDY A. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Spazzafumo, Thank you for getting in touch, i am really sorry about this because of the brexit we were forced to increase our shipping cost in order to cover for the custome charges

• 5 / 5

  

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  Very good, great service. I would recommend it.

  Review of 05/04/2021, following an experience of 20/02/2021 by MANDY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very good, fast delivery.

  Review of 05/04/2021, following an experience of 04/03/2021 by CHARLES B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very good prompt serbvice

  Review of 05/04/2021, following an experience of 02/03/2021 by CAMERON M. *

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• 4 / 5

  

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  Products are amazing but the shipping took almost a month despite paying about £7/8 for it

  Review of 05/04/2021, following an experience of 28/02/2021 by SEAN R. *

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• 3 / 5

  

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  My review is for delivery costs only which in my opinion is excessive (more than the cost product £7+ postage £14+ in total) for the size and weight of the product (5grams) I can't really review the product as it a treatment for a seasonal condition which I don't currently have.

  Review of 05/04/2021, following an experience of 04/03/2021 by DAMIEN G. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Panther, we are really sorry for the shipping cost we were forced to increase because of the brexit which has brought customes charges, since we ship from France and i order for our clients not to pay the charges we have increased the shipping cost in order to be able to cover it. Best regards, sanareva team

• 4 / 5

  

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  I think I was overwhelmed with products, but all good really,

  Review of 05/04/2021, following an experience of 04/03/2021 by HOLLIE R. *

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• 5 / 5

  

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  fast shipping great service

  Review of 05/04/2021, following an experience of 04/03/2021 by BETHANY T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The website is very informative and easy to navigate. The arrangements for payment & delivery were efficient. There was a delay in sending due to Customs controls but we were kept informed and the delivery was made in a reasonable time period. Very good overall.

  Review of 02/04/2021, following an experience of 13/02/2021 by DARREN C. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Grace, Thank you for your lovely comment we are happy that you are satisfied with our sevices it hasn' t been easy with all the changes that came with brexit, but we are doing all that we can in order to satify all of our customers , our customer service is open from monday to friday day 8h-17h do not hesistate to contact us if you need assitance or have questions. Best regards, sanareva team

• 5 / 5

  

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  My order arrived within reasonable time considering the current circumstances (March 2021:Covid 19, Brexit) Very good price on all products. I'll recommend this site and I'll buy again.

  Review of 02/04/2021, following an experience of 28/02/2021 by MICHAEL C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  My second order placed with Sanareva now, for the same product, most happy! I was a bit concerned regarding the delivery, as it appeared as if it was delivered from another country and the concern arose whether I would have to pay tax upon delivery. However, it was safely delivered, sensible and safe packaging and I am most happy customer!!!

  Review of 02/04/2021, following an experience of 01/03/2021 by AMELIA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Spot on thank you

  Review of 02/04/2021, following an experience of 04/03/2021 by KIERAN F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  🌹🌹👍👍

  Review of 02/04/2021, following an experience of 03/03/2021 by AVA T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent

  Review of 02/04/2021, following an experience of 02/03/2021 by DOMINIC G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  This was the first time I ordered at Saraneva and I had no problems with them. I ordered 1 item on the 24th of February and received my order on the 8th of March. Even though the website says that the item will be dispatched in 48h, it wasn't, but I didn't mind that at all. Also, I tested the product and it seems like it is of high quality content, so I'm very satisfied with my purchase.

  Review of 18/03/2021, following an experience of 24/02/2021 by SELINA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service. Very nice experience over the past couple of years.

  Review of 17/03/2021, following an experience of 22/02/2021 by MILLIE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent product, efficiently delivered

  Review of 17/03/2021, following an experience of 22/02/2021 by LUCAS K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy transaction, products as described.

  Review of 17/03/2021, following an experience of 22/02/2021 by ISABELLE A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love your continental herbal products many of which are difficult to source in UK and the prices are good too.

  Review of 17/03/2021, following an experience of 22/02/2021 by THOMAS D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  easy ordering, good communications, arrived as promised

  Review of 17/03/2021, following an experience of 18/02/2021 by JOSHUA J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery, tracking number provided.

  Review of 11/03/2021, following an experience of 19/02/2021 by ALEXANDRA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love that site, it's just like being in France in a "Parapharmacie".

  Review of 11/03/2021, following an experience of 17/02/2021 by JOHN C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  All good until I ran into a problem with an order. Now this company wants a hand written, signed letter and copies of my personal ID documents before they will investigate the issue.

  Review of 11/03/2021, following an experience of 16/02/2021 by MAX T. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Kittie, I am sorry if you are not satisfied with our way of working you must know that this are ours terms and conditions that clients accept when placing an order,we are willing to hel you lie we said the statement it just so we can keep a record as proff from you saying that you did not recieve the product because we can present this to the courier in order to show that you did not recieve th order, also you ID like we also said you did not need to send it completely you can hide evry personel nformation all we nedd to see is you nme in order to sure thts its the right personne claiming fot the parcels

• 4 / 5

  

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  My order took 2 weeks to come from the continent, which I put down to Brexit and Covid. However, as I ordered in plenty of time, it didn't matter. I am pleased I can still get stuff from the EU.

  Review of 11/03/2021, following an experience of 12/02/2021 by TEAGAN R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I received I different brand pills(Ducray instead of Akropharma). Disappointed

  Review of 11/03/2021, following an experience of 16/02/2021 by ARTHUR B. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Grecu, i am really sorry about this this mix up happens sometime please contact our customer serivice in order fot us to help you rectify this

• 5 / 5

  

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  Good prices, excellent products, fast delivery. Highly recommended.

  Review of 11/03/2021, following an experience of 16/02/2021 by BENJAMIN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast delivery. Item as described. Thx

  Review of 06/03/2021, following an experience of 14/02/2021 by CAROLINE S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great products, absolutely rely on them for lots of things. Always been very reliable and speedy to dispatch. Everything is always exactly as expected. There is a wide range of products available on the website. I highly recommend them

  Review of 05/03/2021, following an experience of 08/02/2021 by PETE W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Easy to use and good delivery

  Review of 05/03/2021, following an experience of 15/02/2021 by NATASHA L. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Rachel, Thank you for your review we are glad that you enjoyed your experience with us our customer service is available for any of your questions. Kind regards, sanareva team

• 5 / 5

  

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  very good, I will certainly order again

  Review of 04/03/2021, following an experience of 09/02/2021 by SOFIA K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  prompt and reasonalbly priced

  Review of 28/02/2021, following an experience of 09/02/2021 by EILEEN W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The delivery arrived on time and the products were excellently boxed and presented in the box nicely together with a complimentary note . Thank you and I will surely order from you again .

  Review of 28/02/2021, following an experience of 05/02/2021 by YVONNE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good customer service. Authentic best quality French, German and American brands.

  Review of 28/02/2021, following an experience of 07/02/2021 by AMELIA S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Nice products but very late delivery!

  Review of 26/02/2021, following an experience of 03/02/2021 by CHLOE J. *

  *Pseudonymized data at the request of the author

Reviews displayed in chronological order