Customer reviews for sanareva.co.uk

Customer reviews

• 5 / 5

  

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  Easy to use website and well packaged and delivered parcel.

  Review of 04/10/2022, following an experience of 12/09/2022 by ALEXANDER C. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I have not received my order of Duab capsules ordered 4weeks ago

  Review of 04/10/2022, following an experience of 18/08/2022 by ADRIAN T. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, The carrier has confirmed that your order encountered an error in transit and could not be delivered. Your refund has been successfully completed. This will be visible in your account within the next 48 hours. Kind regards, The Sanareva Team

  Answer by Adrian T

  

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  Thank you. Should I try to order again ?

  Answer by Adrian T

  

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  Thank you. Should I try to order again ?

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• 5 / 5

  

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  An easy to use website with quality products at a very good competitive price. Have purchased many times and hope to keep doing so!

  Review of 04/10/2022, following an experience of 08/09/2022 by ISABEL O. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Unique products that I’ve been struggling to get my hands on elsewhere , fast dispatch , good packaging . Overall 10/10

  Review of 04/10/2022, following an experience of 10/09/2022 by EVIE C. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Nearly £8 postage for a £3.60 item is painful, and it is really slow (4 days to dispatch). A £75 order is needed before free postage kicks in, I don't need 21 of these. Otherwise the service is fine.

  Review of 04/10/2022, following an experience of 02/09/2022 by LINDSAY O. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Customer, Due to Brexit, we have had to change our courier fees. Our warehouse is based in France. Our new courier, Spring is the French partner of Royal Mail in the UK which we are currently offering at £8.40 and for which you are allowed free delivery for orders above £89. This service does not require any extra custom fees for orders up to £500. Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. Your order was on the friday 2nd September, dispatched monday 5th and delivered on the monday 12th, 5working days later. Do not hesitate to get in touch if you have any further queries. Kind regards, The Sanareva Team

  Answer by Lindsay O

  

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  Why are EU customs charges hidden in the postage cost and not added to the cost of the item for sale? Postage is related to size and weight, customs charges are related to the cost of the item. So adding a random charge on to the postage does not make any sense. Taxes should be proportionate to the value of the item and added to the items price before payment!

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• 5 / 5

  

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  Excellent service. Easy to order and quick delivery

  Review of 04/10/2022, following an experience of 12/09/2022 by DAVE M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Reliable service

  Review of 04/10/2022, following an experience of 12/09/2022 by ARTHUR P. *

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• 4 / 5

  

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  Product is amazing but postage is very expensive and took quite long. I see it took 2 days before the shipper registered receipt of the parcel so I think this can be improved

  Review of 04/10/2022, following an experience of 02/09/2022 by KEITH G. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It's great

  Review of 04/10/2022, following an experience of 05/09/2022 by ALEXANDER F. *

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• 1 / 5

  

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  I still haven’t received my parcel since I ordered on the 13th of September.I emailed them,they didn’t bother to reply.if you can’t deliver the goods, please refund my money .last time I’m ordering with them especially when it’s was baby food,going to france tomorrow anyway,will buy in bulk once there!!!

  Review of 04/10/2022, following an experience of 13/09/2022 by SUMMER M. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Customer, Your parcel arrived in your local distribution center and is awaiting to be picked up by a courier to complete delivery. You should therefore be receiving your products in the next 24-48 hours, Here is your tracking number: JD911970561GB Kind regards, The Sanareva Team

• 5 / 5

  

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  First class service.

  Review of 04/10/2022, following an experience of 13/09/2022 by ANDREW T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service

  Review of 04/10/2022, following an experience of 04/09/2022 by DAN T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent access to international products with confidence.

  Review of 04/10/2022, following an experience of 03/09/2022 by FREYA R. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  The delivery price was outrageous (twice more expensive than the product itself). No alternative shipping method offered. And it took 10 days to get delivered!!!

  Review of 04/10/2022, following an experience of 08/09/2022 by JESSICA B. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Customer, Due to Brexit, we have had to change our courier fees. Our warehouse is based in France. Our new courier, Spring is the French partner of Royal Mail in the UK which we are currently offering at £8.40 and for which you are allowed free delivery for orders above £89. This service does not require any extra custom fees for orders up to £500. Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. Your order was dispatched on the 12th September and delivered on the 17th, 5 working days later. Do not hesitate to get in touch if you have any further queries. Kind regards, The Sanareva Team

• 1 / 5

  

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  I still haven’t received a refund. WHERE IS MY MONEY??

  Review of 04/10/2022, following an experience of 18/08/2022 by LEANNE W. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, Your refund was placed on the 29th august already, it has been returned to your original paiement method. Kind regards, Sanareva

  Answer by Leanne W

  

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  I think you are getting confused - I received a £55.20 refund on 30th august for a previous order that you had cancelled. But then I made another order out of which you did not deliver two products - and I never received a refund for those. Please check the order numbers, there must be a mistake. The main issue of your website says things are available and after ordering and paying you get an email saying it was not available. It’s really really frustrating I wasted so much time on this.

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• 4 / 5

  

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  Despite reading previous bad reviews, I was pleased with the communication and speedy delivering of my purchase. It arrived in good condition

  Review of 04/10/2022, following an experience of 08/09/2022 by JACOB C. *

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• 5 / 5

  

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  delivered on time

  Review of 04/10/2022, following an experience of 01/09/2022 by CHRISTOPHER K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Extremely bad customer service, tracking did not work Order was duplicates and they would not take ownership, I am left with a duplicated order which they charged me for.

  Review of 04/10/2022, following an experience of 11/08/2022 by JOSHUA M. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Customer, Unfortunately, your order is already delivered. As explained, you could refuse the parcel at the time of delivery which will send it back to our warehouse. If you choose this option, please send us a confirmation email once the declined the parcel so that we may proceed with a refund. Because you have already accepted both parcels and you wish to return your products to us, here is the address: OP'7 Sanareva lieu-dit Bel Souleil 31850 Montrabé France Please make sure to include your order n°xxxxxxxx so that once we receive the parcel you will be contacted by someone from our logistics team to proceed with a refund of the product, The total expenses of returns, taxes and customs charges are all at the charge and responsibility of the customer. They must be paid before presenting the parcel. No parcels will be accepted outside this framework. Our apologies for any inconvenience caused. Kind regards, The Sanareva Team

  Answer by Joshua M

  

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  As I mentioned before, the parcel was delivered before I knew it was duplicated. The cost of returning the parcel is too expensive as it is a heavy item. You have not resolved my dispute. The reviews on your website are terrible

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• 5 / 5

  

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  Easy site to use. And quick delivery

  Review of 04/10/2022, following an experience of 08/09/2022 by MARY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very wide range of products despite Brexit and efficient delivery.

  Review of 04/10/2022, following an experience of 02/09/2022 by EDWARD P. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  It is always easy to shop at Sanareva. Very affordable price and good promotions available. Thank you.

  Review of 04/10/2022, following an experience of 07/09/2022 by LEXI W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service. Very competitively priced. Well packaged, fast delivery.. have used on several occasions and would absolutely recommend

  Review of 04/10/2022, following an experience of 10/09/2022 by IMOGEN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  There were no problems with the website or placing the order and everything arrived on time.

  Review of 04/10/2022, following an experience of 06/09/2022 by SCOTT B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service as described.

  Review of 04/10/2022, following an experience of 11/09/2022 by POPPY L. *

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• 4 / 5

  

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  The product arrived it was as described. It took a long time to arrive possibly because of the postal strike.

  Review of 29/09/2022, following an experience of 01/09/2022 by KARL S. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Customer, Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. Sometimes, the custom duties does indeed take extra verification and the delivery therefore may take over 10 working days. Do not hesitate to get in touch if you have any further queries. Kind regards, The Sanareva Team

• 4 / 5

  

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  Delivery was prompt and got exactly what I wanted. 2nd time ordering with Sanareva and very happy with it.

  Review of 29/09/2022, following an experience of 26/08/2022 by MEGAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Creat

  Review of 29/09/2022, following an experience of 01/09/2022 by BETH S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great items at a great price

  Review of 29/09/2022, following an experience of 03/09/2022 by JEREMY H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love shopping from Sanavera website Milical and other products, they are all fantastic. Delivery dispatching is very efficient and I always receive them on time. Excellent product, service and delivery

  Review of 28/09/2022, following an experience of 01/09/2022 by KEITH R. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  In the parcel many products were broken, there was no protection , so the liquids weee all over the parcel and half of the creams were empty

  Review of 21/09/2022, following an experience of 22/08/2022 by RAY M. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, Thank you for getting in touch. We are sorry to hear that your parcel/product(s) arrived damaged. Could you kindly send us some photographic evidence of the damage so that we can investigate this further. Our apologies for any inconvenience caused. Kind regards, The Sanareva Team

  Answer by Ray M

  

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  Of course, I can not attach photos here. Can you please give me an email address to send you these photos?

  Answer by Ray M

  

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  Of course, I can not attach photos here. Can you please give me an email address to send you these photos?

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• 1 / 5

  

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  I never received my order the proof of delivery was a picture of a pipe

  Review of 21/09/2022, following an experience of 25/08/2022 by PATRICIA K. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, Our apologies for the inconvenience caused, indeed i see that there is currently an investigation ongoing with Royal Mail regarding the delivery of your parcel. An agent from our customer service team has contacted you requesting extra information to close the claim, please answer to the mail with the documents to either send a replacement order or refund Kind regards, Sanareva

  Answer by Patricia K

  

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  Hello I did but no one replied

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• 5 / 5

  

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  excellent

  Review of 21/09/2022, following an experience of 25/08/2022 by MAX R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  I like the mascara as it isn't cloggy by any means. However it still smudges under my eyes - I think all mascaras do.

  Review of 21/09/2022, following an experience of 31/08/2022 by RUTH K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easily navigated the site to find the product I wanted. It was well packed and delivered.

  Review of 21/09/2022, following an experience of 01/09/2022 by DEAN T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Good product selection. Fair pricing. Products arrived in good order.

  Review of 21/09/2022, following an experience of 20/08/2022 by CHRISTOPHER C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good products at reasonable prices. Delivery is quick considering the distance.

  Review of 21/09/2022, following an experience of 28/08/2022 by DONNA H. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Excellent company. The product was good quality, everyone was impressed. Delivery was fast and well packaged. I gave 4 stars instead of 5, because shipping was £8.50 for Royal Mail 1kg small parcel, which could have sent fully tracked for cheaper, £6.50 for postage and packaging cost is much more reasonable and the norm. Other than that, I’m very happy and will use them again, but only when needing to place a bulk order, purely because of the postage cost.

  Review of 21/09/2022, following an experience of 24/08/2022 by DAVID M. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Delivery was very slow!!

  Review of 21/09/2022, following an experience of 22/08/2022 by JACOB W. *

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• 5 / 5

  

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  After having bought Mixa products in France while on holidays & really liking them I was delighted that I could order from this website. Arrived on time & no problems, very efficient so thank you.

  Review of 21/09/2022, following an experience of 26/08/2022 by DAN C. *

  *Pseudonymized data at the request of the author

• 2 / 5

  

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  Very bad customer service. Has taken weeks to resolve the issue of the wrong product being sent to me. Not everyone has the facility for sending photographs via email and I had to ask my son to help with this before you would believe me. I still have not been advised whether a refund has been given. Will not shop with you again.

  Review of 21/09/2022, following an experience of 24/08/2022 by TOM L. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, Our apologies for the inconvenience caused, indeed i see that there is currently a case open regarding your claim. Kind regards, Sanareva

• 4 / 5

  

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  I hoped for quicker delivery

  Review of 21/09/2022, following an experience of 30/08/2022 by CHARLOTTE G. *

  *Pseudonymized data at the request of the author

• 3 / 5

  

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  Good choice and products but the delivery is really log and the products are poorly packaged

  Review of 21/09/2022, following an experience of 22/08/2022 by KEITH B. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, Our apologies for the delivery delays, indeed there has been strikes in the Royal Mail services which caused a lot of issues with international transit. Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. However, I see that your order took 8-9 working days to arrive Kind regards, Sanareva

• 5 / 5

  

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  happy with the service good delivery and products! very happy

  Review of 21/09/2022, following an experience of 23/08/2022 by ROWENA L. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I ordered crushed clay and received big chunks of green clay. Disappointed. I can't pay postage and packing to send it back, although it is useless to me in the form it was sent. Still disappointed.

  Review of 21/09/2022, following an experience of 25/08/2022 by BARRY R. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, Could you please contact our customer service team to proceed with an investigation regarding your claim? Kind regards, Sanareva

  Answer by Barry R

  

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  The situation is as stated in my previous comment. I received coarse green clay instead of crushed green clay.

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• 4 / 5

  

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  I was concerned when I didn’t get any texts/emails to say my order was on the way. However it arrived yesterday ( Friday) . Many thanks

  Review of 21/09/2022, following an experience of 25/08/2022 by PHILIP F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quality products at good prices. Swiftly delivered. Kept in formed of transit all the way. Very Happy. TUVM

  Review of 21/09/2022, following an experience of 30/08/2022 by JADE B. *

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• 5 / 5

  

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  Very quick dispached, fast delivery.

  Review of 21/09/2022, following an experience of 23/08/2022 by OLIVER J. *

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• 5 / 5

  

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  Excellent product Price Delivery and good

  Review of 21/09/2022, following an experience of 29/08/2022 by JACK S. *

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• 1 / 5

  

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  We have not received the most of our order.

  Review of 21/09/2022, following an experience of 24/08/2022 by MUHAMMAD C. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, Indeed we see that one of your parcels was stuck in transit and could not be delivered. We have however refunded you for the missing items and once again apologise for the inconvenience caused, Kind regards, Sanareva

  Answer by Muhammad C

  

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  Hello, Unfortunately I have still not received a refund, I have just sent a message regarding this issue on the website. Kindest Iwona

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• 2 / 5

  

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  I ordered on Jul 16 but the goods did not arrive. They finally arrived end of Aug after my request for followup.

  Review of 21/09/2022, following an experience of 22/08/2022 by MELISSA D. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, According to our system the order was placed on the 20th august and dispatched on the 22nd. You received it 8 working days later. Kind regards, Sanareva

  Answer by Melissa D

  

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  The order was placed in Jul. According to your reply, the goods were shipped to a wrong place and returned to you. The Aug order is a re-order after you received the returned items. There are messages in your customer communication system. I am surprised that you didn't find them before this reply.

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• 3 / 5

  

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  Order took 10/12 days to arrive. I did contact customer service and it was apparently down to the courier but disappointed

  Review of 21/09/2022, following an experience of 21/08/2022 by OWEN J. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear customer, Our apologies for the delivery delays, indeed there has been strikes in the Royal Mail services which caused a lot of issues with international transit. Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. However, I see that your order took 8-9 working days to arrive Kind regards, Sanareva

• 2 / 5

  

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  Parcel took a lot longer to be delivered than I expected it to

  Review of 21/09/2022, following an experience of 25/08/2022 by MAX R. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Customer, Due to Brexit, we have had to change our courier fees. Our warehouse is based in France. Our new courier, Spring is the French partner of Royal Mail in the UK which we are currently offering at £8.40 and for which you are allowed free delivery for orders above £89. This service does not require any extra custom fees for orders up to £500. Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. Kind regards, Sanareva

• 5 / 5

  

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  We bought it as a just in case due to mother breast feeding however the service and product seem reliable and trustworthy

  Review of 13/09/2022, following an experience of 19/08/2022 by HENRY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It took 15 working days (Monday to Fridays) for my parcel to arrive. My parcel came from Nederlands so perhaps someone could explain why there was such a delay. Otherwise excellent service as usual.,

  Review of 13/09/2022, following an experience of 03/08/2022 by MICHAEL S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Great product, great price, delivery time from ES was reasonable. However it was very badly packed for something containing glass vials and I am amazed that nothing was broken during shipping.

  Review of 06/09/2022, following an experience of 18/08/2022 by MARY G. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  The product is good. However £8 postage in a box where you could get sixty of the item I purchased is dreadful. Won’t be using this company again

  Review of 06/09/2022, following an experience of 16/08/2022 by AIDEN R. *

  *Pseudonymized data at the request of the author

  Answer by sanareva.co.uk

  

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  Dear Customer, Due to Brexit, we have had to change our courier fees. Our warehouse is based in France. Our new courier, Spring is the French partner of Royal Mail in the UK which we are currently offering at £8.40 and for which you are allowed free delivery for orders above £89. This service does not require any extra custom fees for orders up to £500. Sanareva commits to dispatching orders within 48 working hours. Once with our courier, your parcel should take from 4 to 6 working days to arrive at the delivery address indicated. Kind regards, Sanareva

• 4 / 5

  

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  Very satisfied with the packaging around my goods. Unfortunately, because of the postal strike it took longer than I expected but following sanareva's website they were very quick to respond to my order and notify the post office for pick up.

  Review of 06/09/2022, following an experience of 19/08/2022 by ZOE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  As far as I can remember I am comfortable navigating the Sanavera website, though I have yet to discover how to use my rewards when ordering! The items I am ordering I use all the time so this will be an ongoing commitment and I am happy to deal with Sanavera.

  Review of 06/09/2022, following an experience of 17/08/2022 by ERIN H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great price and a speedy delivery!

  Review of 06/09/2022, following an experience of 16/08/2022 by EVIE J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  very good value rather than buying direct from Spain

  Review of 06/09/2022, following an experience of 19/08/2022 by CARRIE C. *

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• 5 / 5

  

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  Good service thank you

  Review of 06/09/2022, following an experience of 17/08/2022 by GARY W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  The site was very straight forward, which is always handy for an impatient technophobe. Products arrived well packaged in good time.

  Review of 04/09/2022, following an experience of 16/08/2022 by ANDY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick delivery very good package 📦

  Review of 04/09/2022, following an experience of 18/08/2022 by LOLA A. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Really happy with my purchases and speed of delivery.

  Review of 03/09/2022, following an experience of 17/08/2022 by STEFAN O. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  No problems, order came as expected, although as it came from France it took a little longer than I thought

  Review of 03/09/2022, following an experience of 16/08/2022 by PATRICIA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Trustful company, reliable and fast delivery to UK. Recommended!

  Review of 03/09/2022, following an experience of 10/08/2022 by SASHA H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent value, delivered on time 🙂

  Review of 03/09/2022, following an experience of 08/08/2022 by MIKE M. *

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• 4 / 5

  

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  Easy to order. Items well laid out.Arrived well within suggested time

  Review of 03/09/2022, following an experience of 14/08/2022 by IMOGEN W. *

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• 4 / 5

  

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  The goods were ready to be despatched very quickly but it took a very long time to reach me!

  Review of 03/09/2022, following an experience of 15/08/2022 by OLIVIA P. *

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• 1 / 5

  

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  Ordered two Actinica lotion. One was good but the other had a faulty pump and I am unable to extract the lotion from the bottle and it is therefore unusable. Sanareva will refund me for the product but not for postage returns, taxes and customs to France. If I return the faulty product, I would have paid for postage twice! Completely unacceptable and won’t be using them again.

  Review of 03/09/2022, following an experience of 17/07/2022 by DALE W. *

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  Answer by sanareva.co.uk

  

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  Dear customer, We do apologise for the condition in which they arrived after transit but the packaging being damaged does not allow any sort of compensation as long as the purpose of the product may still be served. Here are our Terms and Conditions of Sales: No warranty can be claimed by the Customer if the Product has undergone any modifications or if the Product was damaged during shipping or use. Obvious defects also can not give rise to warranty. Kind regards The Sanareva Team

  Answer by Dale W

  

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  The packaging was completely in damaged. The product is faulty!

  Answer by Dale W

  

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  The packaging was completely in damaged. The product is faulty!

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• 5 / 5

  

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  Great products at extremely good prices.

  Review of 03/09/2022, following an experience of 16/08/2022 by CARRIE B. *

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• 5 / 5

  

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  I was recommended your product by my partner who already uses your suncreams and has a skin allergy to the sun. We’ve started using it on our son too. The suncream smells lovely and protects our skin very well. It’s not sticky and feels nice to wear. It smells nice too. Overall although a little expensive, it was easy to order and arrived quite quick when needed, I would order again and recommend the product.

  Review of 03/09/2022, following an experience of 09/08/2022 by TIFFANY A. *

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• 5 / 5

  

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  Great customer service

  Review of 03/09/2022, following an experience of 11/08/2022 by SELINA R. *

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• 5 / 5

  

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  Arrived on time, I am very happy with my purchase. Thanks

  Review of 03/09/2022, following an experience of 15/08/2022 by TINA H. *

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• 5 / 5

  

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  I have been using this company a few times with no issues. You can collect points and have a discount with your next purchase which is a nice bonus.

  Review of 01/09/2022, following an experience of 13/08/2022 by YVONNE L. *

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• 5 / 5

  

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  Prompt delivery. Great product

  Review of 01/09/2022, following an experience of 14/08/2022 by YASMINE O. *

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• 5 / 5

  

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  Excellent service everything arrived on time and in good condition.

  Review of 01/09/2022, following an experience of 15/08/2022 by IMOGEN O. *

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• 5 / 5

  

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  Very easy site to navigate and appreciate the opportunity to purchase French products online.

  Review of 01/09/2022, following an experience of 08/08/2022 by BETH C. *

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• 4 / 5

  

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  Ordered the product I wanted (IT brow pencils) at a very good price I was kept up to date with the delivery info, and they were delivered to me by Royal Mail

  Review of 01/09/2022, following an experience of 08/08/2022 by EVIE K. *

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• 5 / 5

  

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  Excellent 👌🏽

  Review of 01/09/2022, following an experience of 10/08/2022 by SONIA F. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  All orders are made and shipped accurately

  Review of 31/08/2022, following an experience of 12/08/2022 by LUKE G. *

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• 5 / 5

  

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  I am always really happy about the products I receive.

  Review of 30/08/2022, following an experience of 31/07/2022 by MASON Y. *

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• 5 / 5

  

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  Excellent service, items packed well

  Review of 29/08/2022, following an experience of 12/08/2022 by ALEXANDRA M. *

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• 5 / 5

  

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  Order came fairly quickly, and well packed. Better price than other sites.

  Review of 29/08/2022, following an experience of 11/08/2022 by CHRIS J. *

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• 5 / 5

  

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  All excellent

  Review of 29/08/2022, following an experience of 12/08/2022 by HELEN S. *

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• 5 / 5

  

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  Excellent service. All products as expected. Will order again.

  Review of 28/08/2022, following an experience of 11/08/2022 by CHARLOTTE R. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Not bad, abit slow, £3.50 in Turkey.

  Review of 27/08/2022, following an experience of 07/08/2022 by OWEN L. *

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• 5 / 5

  

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  Prompt and efficient service

  Review of 27/08/2022, following an experience of 11/08/2022 by NICK D. *

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• 5 / 5

  

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  It was relatively easy to find products on the site. The delivery was timely, and everything on the order arrived safely and in good condition. Many of the items ordered I have purchased before, either on this site or in France. They are items that are unavailable in the UK. The postage is somewhat expensive if you're not ordering much, so it's best to wait and do a bulk order.

  Review of 27/08/2022, following an experience of 03/08/2022 by GEORGIA P. *

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• 4 / 5

  

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  Very good service

  Review of 27/08/2022, following an experience of 06/08/2022 by REECE W. *

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• 5 / 5

  

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  Excellent service !!

  Review of 27/08/2022, following an experience of 05/08/2022 by QUENTIN E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Items is fine arrived on time has said

  Review of 27/08/2022, following an experience of 05/08/2022 by JEREMY C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good delivery time

  Review of 27/08/2022, following an experience of 03/08/2022 by ETHAN W. *

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• 5 / 5

  

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  Shipping is a bit expensive, but worth it

  Review of 27/08/2022, following an experience of 01/08/2022 by SONIA H. *

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• 4 / 5

  

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  The company service was great but the delivery by DHL was not good. DHL said we were not home at the time of delivery (we were home as we had Covid and were isolating), then asked us to pay €6 to re deliver parcel. We paid and the parcel was then delivered. Never have we been charged for a non delivery, ever.

  Review of 27/08/2022, following an experience of 04/08/2022 by ELSIE E. *

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• 5 / 5

  

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  Always excellent product quality, good price and efficient delivery.

  Review of 27/08/2022, following an experience of 04/08/2022 by EVELYN R. *

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• 5 / 5

  

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  very good delivery time and able to track

  Review of 27/08/2022, following an experience of 01/08/2022 by TRACY S. *

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• 5 / 5

  

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  great service

  Review of 27/08/2022, following an experience of 03/08/2022 by LEO R. *

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• 5 / 5

  

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  Very good delivery slow but products excellent

  Review of 27/08/2022, following an experience of 03/08/2022 by CHARLIE B. *

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• 4 / 5

  

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  Very good service.

  Review of 27/08/2022, following an experience of 02/08/2022 by ADELE G. *

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Reviews displayed in chronological order