Customer reviews for skimium.co.uk

Customer reviews

• 5 / 5

  

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  Excellent srevice.

  Review of 24/02/2024, following an experience of 10/02/2024 by NICK B.

• 5 / 5

  

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  The guy who served us was super helpful and even spotted the board needed grinding down a bit more before letting us take it away. Gear was all well maintained and staff were lovely.

  Review of 24/02/2024, following an experience of 04/02/2024 by MAI-LAN V.

• 3 / 5

  

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  Good and friendly service in store but I was hoping your policy would be more flexible in providing me with some money back for only taking the skis for 2 days instead of 4 (as I had prepaid for 4 but plans had changed). I'm unlikely to book online again due to this inflexibility as I paid a lot more money that I should have.

  Review of 24/02/2024, following an experience of 09/02/2024 by DONAN V.

• 5 / 5

  

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  Many thanks!

  Review of 21/02/2024, following an experience of 08/02/2024 by YAROSLAV A.

• 5 / 5

  

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  good service and good equipment

  Review of 21/02/2024, following an experience of 07/02/2024 by AVNER O.

• 5 / 5

  

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  Really helpful, friendly team. Couldn't do enough for us. Equipment was great too. Definitely recommend.

  Review of 21/02/2024, following an experience of 06/02/2024 by SUSIE O.

• 5 / 5

  

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  Always friendly and efficient.

  Review of 21/02/2024, following an experience of 06/02/2024 by MIKE K.

• 5 / 5

  

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  Excellent, helpful, friendly Very up to date staff and equipment Absolutely no complaint!!! On the slopes. Have used them before and will use them again. Thank you

  Review of 21/02/2024, following an experience of 06/02/2024 by DAVID T.

• 5 / 5

  

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  Very helpful

  Review of 21/02/2024, following an experience of 08/02/2024 by CHRIS C.

• 5 / 5

  

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  Excellent knowledge and very welcoming, friendly and helpful.

  Review of 21/02/2024, following an experience of 06/02/2024 by PETER N.

• 5 / 5

  

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  It was great to have the skies ready and waiting when I arrived. In and out in under 5 minutes!

  Review of 21/02/2024, following an experience of 06/02/2024 by ROBERT C.

• 5 / 5

  

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  Great service

  Review of 21/02/2024, following an experience of 07/02/2024 by MARK O.

• 5 / 5

  

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  Exceptional experience with a really good price, couldn't recommend more

  Review of 21/02/2024, following an experience of 07/02/2024 by JOAO N.

• 5 / 5

  

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  Excellent service. I was able to pick up the equipment the afternoon before my rental period started which was very convenient. After the first day I was able to switch the skis out to a different type that suited the conditions and my skiing style better.

  Review of 21/02/2024, following an experience of 08/02/2024 by JEREMY P.

• 4 / 5

  

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  My skis were a bit old and tatty, my friend's skis seemed ok. The shop was busy. I always enter shoe size height and weight but The fitting always seems to happen on the fly. I am never convinced that paying for the more expensive packages makes much difference but there is no way to know.The final stage of the process involved me handing my voucher to the boss. He looked at it and shook his head and said, "you should have given this to me earlier". All that said, I did look at the cost of ski hire in some other local shops and the prices seemed to be considerably higher

  Review of 21/02/2024, following an experience of 06/02/2024 by CRAIG P.

• 4 / 5

  

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  Store service was great, with pleasant staff who were attentative and friendly. Experience was let down by the quality of the skis we hired. They looked old and not what I expected from the most premium of packages.

  Review of 21/02/2024, following an experience of 07/02/2024 by GORDON H. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Friendly helpful staff

  Review of 21/02/2024, following an experience of 06/02/2024 by LORNA H.

• 5 / 5

  

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  Great service ski and boots all ready

  Review of 21/02/2024, following an experience of 08/02/2024 by ROSALIND G.

• 5 / 5

  

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  Friendly professional staff.

  Review of 21/02/2024, following an experience of 06/02/2024 by GAVAN C.

• 3 / 5

  

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  None of the equipment advertised on the website was available despite requesting it weeks in advance. We had to make do with equipment is cheaper packages than what we had paid for due to limited availability. I have requested a part refund in store but still awaiting any progress on this.

  Review of 21/02/2024, following an experience of 06/02/2024 by PAUL B.

• 5 / 5

  

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  Good efficient service

  Review of 21/02/2024, following an experience of 06/02/2024 by STUART T.

• 5 / 5

  

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  Great service. Very efficient, knowledgeable and friendly

  Review of 21/02/2024, following an experience of 02/02/2024 by KIRSTY S.

• 5 / 5

  

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  Local store was great; only thing is if you book through the Skimium platform, it's hard to get any refunds eg for illness, etc.

  Review of 21/02/2024, following an experience of 01/02/2024 by MARY N.

• 5 / 5

  

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  Helpful, friendly and very efficient. Needed a bit of equipment adjustment after my first day skiing, which wasn’t a problem and involved some friendly chat, a joke and advice. Excellent staff.

  Review of 21/02/2024, following an experience of 05/02/2024 by MICHAEL A.

• 5 / 5

  

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  Perfect and helpful as always

  Review of 21/02/2024, following an experience of 05/02/2024 by DEB A.

• 5 / 5

  

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  Excellent service. Very friendly staff.

  Review of 20/02/2024, following an experience of 05/02/2024 by ALAN L.

• 5 / 5

  

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  Booking online was easy. Location was convinient for the lifts and staff were helpful, efficient and knew their stuff.

  Review of 20/02/2024, following an experience of 05/02/2024 by DAVID B.

• 5 / 5

  

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  Everything was prepared for us and we were assisted with very attentive members of the team. Thank you.

  Review of 20/02/2024, following an experience of 05/02/2024 by PETER S.

• 3 / 5

  

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  I did not get the skies that was pictured on the webside. When I told the man behind the desk, he said it was does I have ordered, but it was not. The skies I got was a lot lower quality than them I ordered

  Review of 20/02/2024, following an experience of 05/02/2024 by DENNIS M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good experience, pick up was easy and staff friendly

  Review of 20/02/2024, following an experience of 05/02/2024 by ANDREW M.

• 5 / 5

  

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  A friendly team very well organised and great communication

  Review of 20/02/2024, following an experience of 05/02/2024 by JONATHAN B.

• 5 / 5

  

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  Excellent friendly service

  Review of 20/02/2024, following an experience of 05/02/2024 by JOHN D.

• 5 / 5

  

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  no i dont

  Review of 20/02/2024, following an experience of 05/02/2024 by JAM M.

• 5 / 5

  

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  Nice and helpful staff.

  Review of 20/02/2024, following an experience of 05/02/2024 by PAWEL H.

• 5 / 5

  

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  Great service. After a days skiing I wanted to change my skis and the guys switched them to a better grade with no questions or charge. Thanks for helping me improve

  Review of 20/02/2024, following an experience of 05/02/2024 by PHIL H.

• 5 / 5

  

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  Friendly staff. Good skis. I was able to return my skis to an alternative Skimium shop than the one I hired from which was v convenient.

  Review of 20/02/2024, following an experience of 05/02/2024 by NAOMI B.

• 5 / 5

  

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  Have used them for 5 years and always reliable. Staff are friendly and helpful Location next to slopes is first class

  Review of 20/02/2024, following an experience of 05/02/2024 by KAREN G.

• 4 / 5

  

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  Good prices, convenient location and all the personnel were really helpful. I had to change my boots after the first day and my sons ski brake broke. Both issues were sorted out with no fuss

  Review of 20/02/2024, following an experience of 05/02/2024 by TIM A.

• 3 / 5

  

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  We were a group of 9, 8 people had problems with their kit. Really poor quality - will not use again.

  Review of 20/02/2024, following an experience of 05/02/2024 by TOM E.

• 5 / 5

  

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  Superb

  Review of 20/02/2024, following an experience of 05/02/2024 by STUART W.

• 5 / 5

  

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  The rental was seamless. This is our second year to use Skimium/Simmond Foret, they were great both times for our whole family.

  Review of 20/02/2024, following an experience of 05/02/2024 by IRENE N.

• 4 / 5

  

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  Ski's were ready for collection as we pre-ordered, and boots were well selected. Very helpful staff

  Review of 20/02/2024, following an experience of 05/02/2024 by DENISE W.

• 3 / 5

  

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  I have used this company for 14years but this is now the last time. Ski’s were really poor wuality. Badly maintained and edges dreadful for the ski conditions. This company need to care about the relationship between well mairained ski’s and safety on the slope.

  Review of 19/02/2024, following an experience of 30/01/2024 by LUCY D.

• 5 / 5

  

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  Peclet is a small shop with less equipment than the others. There was no queue unlike Skiset next door. I pre booked and no problems picking up, i just felt that the skis we had were not the standard that I had booked

  Review of 19/02/2024, following an experience of 05/02/2024 by MALCOLM H.

• 5 / 5

  

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  Always good service fly in late Sat night ski hire always ready for 8am collection straight up into Brevant brilliant service finished skiing of Thursday at 5.30pm back to the hire shop handed back the skis into the bar for 6pm can’t beat the shop and service plus discount when you book online two months prior to rental keep rocking SKIMUM CHAM ❤️❤️

  Review of 19/02/2024, following an experience of 04/02/2024 by CHRISTOPHER R.

• 4 / 5

  

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  Go upstairs for paperwork and then downstairs for skis system a little odd - and not flagged in advance, so I queued theee times. Once in ski queue (to be told to go upstairs), then upstairs (for paperwork) and then back to the back of the ski queue.

  Review of 19/02/2024, following an experience of 05/02/2024 by THEA D.

• 4 / 5

  

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  Service is good but the skis are not latest range as per what you think you're paying for

  Review of 19/02/2024, following an experience of 05/02/2024 by NISHIL P.

• 5 / 5

  

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  good

  Review of 19/02/2024, following an experience of 05/02/2024 by RICHARD C.

• 5 / 5

  

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  Online order system very slick. Efficient service. Really good pair of skis.

  Review of 19/02/2024, following an experience of 04/02/2024 by GRAHAM K.

• 5 / 5

  

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  Very good equipment and service. Recommended.

  Review of 19/02/2024, following an experience of 04/02/2024 by MATTHEW C.

• 5 / 5

  

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  The service was polite, efficient and my ski and boot hire were some of the best I have used. There was no one else in the shop when I arrived (Saturday Midday), I was in and out within five minutes! The person that served me confirmed all my booking details and even double checked if I was happy with my choice and gave me the option to alter it. I very good experience, can highly recommend Skimium for ski hire. I will use again should I return to Morzine.

  Review of 19/02/2024, following an experience of 05/02/2024 by REBECCA M.

• 5 / 5

  

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  Excellent service as always and 2 great sets of skis - exactly as requested. Thanks to everyone at the store for a fantastic service!

  Review of 19/02/2024, following an experience of 05/02/2024 by COLIN T.

• 5 / 5

  

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  Great service, efficient and very well run store. I'd recommend this outlet to anyone visiting St.Gervais.

  Review of 13/02/2024, following an experience of 31/01/2024 by MIKE J.

• 5 / 5

  

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  Very helpful and friendly staff. The skis they recommend were perfect for the conditions of the ski slopes. We will definitely hire equipment from them again

  Review of 13/02/2024, following an experience of 30/01/2024 by STEINGRIMUR B.

• 5 / 5

  

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  Very good

  Review of 13/02/2024, following an experience of 30/01/2024 by TOM M.

• 5 / 5

  

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  Excellent equipment and service. Easy

  Review of 13/02/2024, following an experience of 31/01/2024 by MARTIN L.

• 5 / 5

  

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  It was absolutely amazing! Everyone was so welcoming and helpful. I would highly recommend Skimium Megève!

  Review of 13/02/2024, following an experience of 03/02/2024 by ADA G.

• 5 / 5

  

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  Friendly and very helpful

  Review of 13/02/2024, following an experience of 30/01/2024 by LOLA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast and friendly service at pickup & drop-off. Very responsive to my email inquiry.

  Review of 13/02/2024, following an experience of 31/01/2024 by CATHERINE S.

• 4 / 5

  

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  I had to wait a very long time even though I had a prebooking and prepaid

  Review of 13/02/2024, following an experience of 03/02/2024 by TOMAS L.

• 5 / 5

  

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  Overall - great experience - i am a return hirer at the Argentiere Sanglard shop for a few years and service has always very good and quality equipment at competitive price is always offered. Well organised as my ski pack (and all others) was ready in advance and issued immediately, and there is plenty of staff to minimise customer wait even when busy. The choice to hire ski lockers is really good, so we can walk back to accommodation in comfort. Shop situation is very close to ski lift and is short walk in the morning - if snow cover is good, then it is possible to ski back to the shop. Anything to minimise walking in ski boots is good- and Sanglard shop /Skimium

  Review of 13/02/2024, following an experience of 02/02/2024 by DAVID C.

• 5 / 5

  

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  We always hire our equipment from Ski Flash in St Jean D'Aulps - great, swift service and the equipment is always up to date and in great condition. Highly recommended!

  Review of 13/02/2024, following an experience of 31/01/2024 by PAUL C.

• 5 / 5

  

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  Very friendly and fast service

  Review of 13/02/2024, following an experience of 01/02/2024 by EDWARD J.

• 5 / 5

  

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  Excellent service

  Review of 13/02/2024, following an experience of 30/01/2024 by CAROLINE L.

• 5 / 5

  

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  Extremely efficient and welcoming

  Review of 13/02/2024, following an experience of 04/02/2024 by BRIAN C.

• 5 / 5

  

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  Good selection of equipment, the skis also seemed new and good quality

  Review of 13/02/2024, following an experience of 30/01/2024 by HELEN H.

• 5 / 5

  

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  They were great! Offered locker services free of charge. Were very nice and professional

  Review of 13/02/2024, following an experience of 03/02/2024 by MEYTAL W.

• 5 / 5

  

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  Very nice and helpful

  Review of 13/02/2024, following an experience of 30/01/2024 by JOSEPH B.

• 5 / 5

  

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  Sanglard is an exceptional centre of excellence, I've been buying boots there for 15 years and I'll continue to go there until I run out of steam.

  Review of 13/02/2024, following an experience of 30/01/2024 by JOHN H.

• 2 / 5

  

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  The service was mediocre and the employees appeared arrogant and inattentive. They sent us out of the shop without adjusting the size of the bindings to the boots and without adjusting to the correct weight. There were only one other couple in the store than us -so it shouldn’t be hard to deliver a more appealing service.

  Review of 13/02/2024, following an experience of 29/01/2024 by JONAS H.

  Answer by skimium.co.uk

  

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  Hello Jonas I'm sorry to hear about your disappointing experience with our service. Your feedback is important to us, and I sincerely apologize for any inconvenience We understand the importance of properly fitted equipment, and I assure you that we take this matter seriously. We appreciate your honesty and the opportunity to improve our services. If you have any additional details or specific information about your visit, it would be helpful for us to address the issue more effectively. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much-improved experience in the future.

  Answer by Jonas H

  

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  Hi Skimium I think my initail feedback well covers the experience we had. Thanks for your kind reply. Br Jonas

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• 5 / 5

  

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  Patient and cheerful.

  Review of 13/02/2024, following an experience of 29/01/2024 by SHIRLEY F.

• 5 / 5

  

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  Excellent service, high quality equipment, reasonable price.

  Review of 13/02/2024, following an experience of 30/01/2024 by TIM C.

• 5 / 5

  

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  The staff were all amazing! Couldn’t have been more helpful- they even helped us get our boots on and off! Highly recommend!

  Review of 13/02/2024, following an experience of 30/01/2024 by OLIVIA W.

• 5 / 5

  

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  Excellent service from Bertrand and the staff as usual.

  Review of 13/02/2024, following an experience of 30/01/2024 by IAN D.

• 5 / 5

  

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  None

  Review of 13/02/2024, following an experience of 30/01/2024 by DAVID H.

• 4 / 5

  

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  It would have been good to be explained the type of skis allocated to us and also the choice of other skis available in the same category.

  Review of 13/02/2024, following an experience of 29/01/2024 by ALAIN M.

• 5 / 5

  

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  very good service. they have change for me from snowboard to skis 2-3 times - no charge

  Review of 13/02/2024, following an experience of 21/01/2024 by BOAZ S.

• 5 / 5

  

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  Great service and gear

  Review of 13/02/2024, following an experience of 21/01/2024 by NATALIE M.

• 5 / 5

  

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  Perfekt

  Review of 13/02/2024, following an experience of 30/01/2024 by JOHN R.

• 5 / 5

  

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  Lovely friendly staff there to help

  Review of 13/02/2024, following an experience of 30/01/2024 by GAVIN K.

• 5 / 5

  

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  Very helpful especially with the kids

  Review of 13/02/2024, following an experience of 30/01/2024 by KEVIN H.

• 5 / 5

  

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  Brilliant service - very knowledgeable staff

  Review of 13/02/2024, following an experience of 29/01/2024 by WAYNE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Professional and friendly team. There were no problems with the hire and the return. Also good advice on hiring the equipment, as they suited my level of skiing.

  Review of 13/02/2024, following an experience of 29/01/2024 by ALEŠA K.

• 5 / 5

  

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  Really helpful staff

  Review of 13/02/2024, following an experience of 30/01/2024 by PAUL C.

• 5 / 5

  

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  Very friendly

  Review of 13/02/2024, following an experience of 30/01/2024 by NICHOLAS B.

• 5 / 5

  

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  Very helpful

  Review of 13/02/2024, following an experience of 29/01/2024 by NICK G.

• 5 / 5

  

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  We rented skis from Skimium at Peclet ski service in Val Thorens. We were really satisfied with this service, it was very quick and easy to both rent and return the skis and also swap skis during the week for snowboards for only a minimal charge. Also got a great group offer on the skis with all the discounts offered online by Skimium. I highly recommend and will we using this service again upon returning to Val Thorens.

  Review of 13/02/2024, following an experience of 30/01/2024 by NICOLE O.

• 5 / 5

  

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  Great asked lots of questions

  Review of 12/02/2024, following an experience of 29/01/2024 by CHELSEE D.

• 5 / 5

  

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  Helmet hurt after wearing, quickly exchanged for a better fitting one. No quibbles.

  Review of 12/02/2024, following an experience of 29/01/2024 by PAULINE R.

• 5 / 5

  

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  Great service

  Review of 12/02/2024, following an experience of 29/01/2024 by SAM G.

• 5 / 5

  

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  Prompt and efficient. The most comfortable boots ever after 23 years at Francis Blanc.

  Review of 12/02/2024, following an experience of 29/01/2024 by ANDREW S.

• 4 / 5

  

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  The store seemed to be surprised by our arrival, had no record of a skimium booking and had to ask us if we had paid the full amount or just a deposit. Having said that they took us at our word and quickly provided our equipment. On returning the equipment they asked our name but had no record of renting it out! This does make us somewhat worried that there may be some comeback if they have a problem in future. Service was efficient enough but perfunctory, didn't feel we were particularly welcomed. Equipment was OK skis could have done with a wax and edging. Having said we didn't have to wait, was the quickest service I can remember.

  Review of 12/02/2024, following an experience of 29/01/2024 by ALISON C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast efficient service

  Review of 12/02/2024, following an experience of 29/01/2024 by BRIAN C.

• 5 / 5

  

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  The whole process from booking online to getting our equipment in store was extremely painless. The guys in the shop couldn’t have been more helpful and we were in and out in less than 20 minutes - I would thoroughly recommend skimium

  Review of 12/02/2024, following an experience of 29/01/2024 by SIMON W.

• 5 / 5

  

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  Good service

  Review of 12/02/2024, following an experience of 29/01/2024 by GEORGINA R.

• 2 / 5

  

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  I rented the top level equipment. The boots were mid level at best and smelled sweaty. The service was good. I wanted a stiff boot and all mountain ski to go off piste. The equipment was not quite right

  Review of 12/02/2024, following an experience of 28/01/2024 by PERRY M.

  Answer by skimium.co.uk

  

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  Hello and thank you for your feedback. We always prepare the shoes during the morning of the day before the first day of booking. Customers can collect their equipment from 3pm onwards, so the shoes are dry in plenty of time. We also disinfect all shoes as soon as they are returned, to avoid odor problems, among other things. Don't hesitate to let us know what you think once you're in the store, and we'll make any necessary adjustments. In your case, you wanted to change skis, which we did, but you didn't tell us about the boots. We hope to see you again soon in Chamonix!

• 4 / 5

  

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  Excellant service from La Tania Was expecting longer skis but the girl suggested a shorter type with good edges as not skied this year. Glad I took her advice as skis were excellent and I kept them all week

  Review of 12/02/2024, following an experience of 29/01/2024 by CIARAN O.

• 5 / 5

  

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  Great friendly team and top equipment

  Review of 12/02/2024, following an experience of 29/01/2024 by ROBERT M.

• 5 / 5

  

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  All very smooth and easy Team in Les contamines were very helpful

  Review of 12/02/2024, following an experience of 29/01/2024 by PAUL C.

• 5 / 5

  

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  Excellent service from Nerey Glisse. We have hired from same place for last 7 years and I wouldn’t use anywhere else. Always a premium service with a smile.

  Review of 12/02/2024, following an experience of 29/01/2024 by MARTIN M.

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