skimium.co.uk

Customer reviews for skimium.co.uk

4.8 / 5 1

Calculated from 783 reviews obtained over the last 12 months

1116 reviews since 03/02/2023

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Information skimium.co.uk

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  • Company

  • Description

    SKIMIUM, partner of DECATHLON: online hire of skiing equipment ➤ Up to 50% discount all year round.

  • Address

    1160, avenue Joseph Thoret 74190 Passy Mont Blanc

  • Website

    https://www.skimium.co.uk/

  • Category

    Other

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Customer reviews

  • 5 / 5 1
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    I have used Skimium for a number of years now and I don't think I have ever been disappointed We were particularly pleased this year the shop was near our apartment, the equipment was perfect and the gentleman in the store could not do enough to help us, he went above and beyond and so friendly. (Les2Alpes Village 1800)

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  • 5 / 5 1
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    Very kind and helpful staff :)

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  • 5 / 5 1
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    Staff were so friendly and helpful changing equipment where required.

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  • 5 / 5 1
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    We found your store and the staff to be quite excellent. Everyone was cheerful, helpful made us feel so very welcome. The quality of the equipment was the best we have had and the overnight locker facility a real bonus. Well done and many thanks to all concerned..

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  • 5 / 5 1
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    Good kit, no fuss, quick service as ever.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Fast efficient and friendly service

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  • 5 / 5 1
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    Excellent - good value for money, good equipment

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  • 5 / 5 1
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    Fantastic quality of equipment and service in store. Location also a bonus

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  • 5 / 5 1
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    Really good service, staff very helpful and friendly. I got provided with a really good set of Ski’s.

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  • 5 / 5 1
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    The service was efficient and friendly. The equipment was first class.

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  • 5 / 5 1
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    Fast, good price and good service. Just what I needed!

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  • 5 / 5 1
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    Friendly staff and amazing service

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  • 5 / 5 1
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    Fab staff, careful attention to choice of skis and safety!

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  • 5 / 5 1
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    Super friendly staff, good skis

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  • 5 / 5 1
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    Staff were super nice and friendly, very quick and easy service would definitely recommend

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  • 4 / 5 1
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    Old equipment

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  • 5 / 5 1
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    Very efficient and friendly

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  • 5 / 5 1
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    Excellent service. All equipment arranged/set up in advance. Book up, turn up, try on and ready to go.

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  • 5 / 5 1
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    Really helpful. Excellent equipment.

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  • 5 / 5 1
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    We love Planet Glisse - everybody is always very welcoming.

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  • 5 / 5 1
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    Very positive ski hire experience. Good quality ski equipment and very nice, friendly, helpful staff in the hire shop.

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  • 5 / 5 1
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    Vendeurs efficaces et très gentils !

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  • 5 / 5 1
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    Calm, relaxed environment. Store were well prepared and organised. Prompt service.

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  • 5 / 5 1
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    Great service, came in the day before and was able to pickup the gear after 14:00. After a couple of questions they picked gear suitable for my level (beginner) and it was a lot better than gear I had last year at another store brand in Tignes. Had a great week of skiing with no gear issues. Would 10/10 recommend this shop for renting gear, especially if you are in Les Menuires great Reberty. Thanks again!

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  • 5 / 5 1
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    The staff at the Argentiere store were polite, accommodating and went the extra bit to help us. I would like to extend our warm thanks for their help.

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  • 5 / 5 1
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    great service and would use again

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  • 5 / 5 1
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    Very helpful and cheerful staff. Will certainly use again.

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  • 5 / 5 1
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    Excellent Service - Thanks

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  • 4 / 5 1
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    Nice and easy.

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  • 5 / 5 1
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    Sophie was excellent.

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  • 5 / 5 1
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    Freeski in Meribel was excellent. Top skis and the ability to change them to suit the conditions.

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  • 3 / 5 1
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    No-one warns us about the deposit. Also they didn't accept online cards or cash. That's quite an unusual thing in European resorts. Also I didn't get why I payed for the insurance in case of loss when I was still forced to leave a deposit.

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  • 5 / 5 1
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    great accomodating staff

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  • 5 / 5 1
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    Love these guys. Been hiring from them for the past 8 yrs. Super helpful, super friendly and let me store my skis there also.

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  • 5 / 5 1
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    Very friendly. The store I booked with didn't have the types of. skis I wanted, so they called another local store to sort me out. Great service!

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Helpful and stress free collection and return

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  • 5 / 5 1
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    Excellent service both at the beginning and end of my holiday. Thank you

    Review of , following an experience of by

  • 1 / 5 1
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    We arrived at 13:40 and the store was closed for lunch. We couldn't wait because we had a ski lesson at 14:00 and so we went to Intersport to rent our gear instead because they were open. I would like my money back. Thank you!

    Review of , following an experience of by

    Answer by skimium.co.uk
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    Hello and thank you for your feedback. I invite you to contact us at customerservice@skimium.com so that we can check your booking. Thank you, and see you soon at Skimium!

  • 5 / 5 1
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    Very nice and helpful staff at Skimium. Would definetely recommend!

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  • 5 / 5 1
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    Great equipment and great service from the shop.

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  • 5 / 5 1
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    Fine

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  • 5 / 5 1
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    Very good and efficient staff. Cheap and effective equipment however one of my skis the plastic started to peel off. Overall a very pleasant experience though.

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  • 5 / 5 1
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    Fine

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  • 5 / 5 1
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    Friendly staff and helpful with any equipment problems

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  • 5 / 5 1
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    Fabulous service, very kind and so helpful. Thank you.

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  • 5 / 5 1
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    Very friendly, efficient service with excellent hire products.

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  • 5 / 5 1
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    Great service, good equipment and very good value.

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  • 5 / 5 1
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    Lovely store, fast service, GREAT boots with rear entry.

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  • 5 / 5 1
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    Manager very helpful

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  • 5 / 5 1
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    The staff were very friendly, welcoming and helpful.

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Service was great. Friendly staff.

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  • 5 / 5 1
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    Everything was smooth, everyone was very friendly. I love this place.

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  • 5 / 5 1
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    Great staff and good skis

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  • 5 / 5 1
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    Pay the insurance premium! The back part of one ski delaminated. I’d have had to pay had I not paid the premium.

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  • 5 / 5 1
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    Great service would use again

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  • 5 / 5 1
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    Extremely helpful staff

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  • 5 / 5 1
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    Staff very helpful, skis excellent and facilities first class. Will definitely use in future.

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  • 5 / 5 1
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    Friendly staff and good service

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  • 5 / 5 1
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    Fantastic service with opportunity to try different skis depending on conditions. Will definitely use these guys on next visit to Valtournenche

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  • 2 / 5 1
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    I paid for exclusive (highest package), but all they had is beat up scratched up old skis.

    Review of , following an experience of by

    Answer by skimium.co.uk
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    Hello and thank you for your feedback. I invite you to contact us at customerservice@ckimium.com so that we can check the consistency between your skis rented online and the ones you got in store. Thank you, and see you soon at Skimium!

    Answer by Michael Y
    Flag

    Yeah what’s the point? That was a month ago already. Too late. Maybe carry good skis or don’t offer “exclusive” high end expensive packages to people. That would be fair.

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  • 5 / 5 1
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    Great. The whole team were first class.

    Review of , following an experience of by

  • 5 / 5 1
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    Friendly service

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  • 5 / 5 1
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    Very fast and efficient service. Also very helpful at answering any questions I had as a beginner.

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  • 5 / 5 1
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    Frank and his team always offer the most amazing service. They are attentive, thoughtful, friendly and incredibly helpful - nothing is too much trouble. We will continue to use Avoriaz Sports for every trip. Thanks guys!

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  • 5 / 5 1
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    Excellent service

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  • 5 / 5 1
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    Champfort are friendly, helpful and offer a top quality service.

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  • 5 / 5 1
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    very good

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  • 5 / 5 1
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    Great experience Skis ready and fitted to my boots within 2 minutes Great quality skis and helpful staff at shop

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  • 5 / 5 1
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    No wait, quick to pick up skis and they asked about experience etc to ensure you got the best skis for your level and the conditions.

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  • 5 / 5 1
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    Very helpful attendant

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  • 5 / 5 1
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    The guys are very nice and knowledgeable. Baptiste was great.

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  • 5 / 5 1
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    Staff were very friendly, and we were seen very swiftly.

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  • 5 / 5 1
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    Great service, Fantastic Ski Quality (the Hero was exceptional for carving)

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  • 5 / 5 1
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    Fantastic, quick service and very helpful people in store. All equipment was of a good standard. Would definitely use them again.

    Review of , following an experience of by

  • 5 / 5 1
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    I spent a week in Val D’Isere La Dailey in early January. I rented a premium package from Skimium, having booked online. Fast, efficient, and friendly. I hate a slight problem with a pole and they were quick to replace, no questions asked.

    Review of , following an experience of by

  • 5 / 5 1
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    This was my 6th skiing trip to Courchevel where I had used Skimium which speaks volumes. Pleasant, helpful and competent staff combined with a very convenient location make it my ideal choice. I needed to change my boots as there is always a difference between wearing them in the shop and actually skiing in them. This wasn’t a problem.

    Review of , following an experience of by

  • 4 / 5 1
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    Store was not aware of my booking when I arrived with another family who had not booked equipment

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  • 5 / 5 1
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    Exceptional attention and service. I needed to change my boots on the first day and this was not a problem at all. If we ski again in La Plagne I will use this shop again.

    Review of , following an experience of by

  • 5 / 5 1
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    The equipment I received was in good condition and well maintained. There were no complaints in terms of the boot fitting, which is always a relief! Guiallame was very helpful and pleasant to deal with. Many thanks. S

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  • 5 / 5 1
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    Excellent service, good price, everything went very well

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  • 5 / 5 1
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    Equipment was in great shape and well tuned

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  • 5 / 5 1
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    Great Service and Equipment and Helpful staff at a reasonable price - will definitely use again.

    Review of , following an experience of by

  • 3 / 5 1
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    Booked ski insurance with skimium but my poles got swapped during lunch one afternoon and then I had to pay €10 fine due to this. I thought the insurance was meant to cover this

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Staff were super friendly. The equipment was in great condition. There was a free ski locker. Store opening times were great too.

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  • 5 / 5 1
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    Nothing to add

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  • 5 / 5 1
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    What a pleasure it is to give this review. Simple effective website. Reasonable prices. Excellent quality equipment that was ready for our arrival and did not need any adjustment. Friendly staff, cheap hot chocolate machine on site. Storage for our skis and boots. Fantastic job. Couldn’t recommend your store in Les Gets enough. Keep up the good work 👍👍👍

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  • 5 / 5 1
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    Superb service from Cyril’s! Always a pleasure

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  • 5 / 5 1
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    Great service as always.

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  • 5 / 5 1
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    Easy to use and very quick, we've always had a great experience with this company 10/10

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  • 5 / 5 1
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    Very helpful. The worker in this shop was very kind and friendly. He got everything done very fast and efficiently but also making sure all our equipment was right. All around very good experience and very nice guy

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 4 / 5 1
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    Staff in store were very helpful

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  • 5 / 5 1
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    None

    Review of , following an experience of by

  • 5 / 5 1
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    Fast and friendly service with new boot sizing machine giving excellent boot fit

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  • 5 / 5 1
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    Have hired here a number of times and excellent on every occasion!

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  • 5 / 5 1
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    Faultless experience.

    Review of , following an experience of by

  • 2 / 5 1
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    On your website, it says you accept American Express, but you cannot process this payment method online.

    Review of , following an experience of by

    Answer by skimium.co.uk
    Flag

    Hello Mike, thank you for your comment and we apologize for any inconvenience you've encountered. Actually Amex payment is possible for French resident only. In the meantime, we recommend using an alternative payment method such as Visa or Mastercard for your online transactions. We appreciate your understanding and thank you for choosing Skimium.com, and we look forward to serving you better in the future.

  • 5 / 5 1
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    Professional prompt service

    Review of , following an experience of by *

    *Pseudonymized data at the request of the author

  • 5 / 5 1
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    Excellent service, friendly and helpful

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  • 5 / 5 1
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    Always superb service

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  • 5 / 5 1
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    Staff were friendly and efficient having our skis ready for us the moment we arrived in the store. Great service.

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