Customer reviews for skimium.co.uk

Customer reviews

• 5 / 5

  

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  Great staff, very friendly and super helpful trying to find the correct and right fit for our needs.

  Review of 26/01/2024, following an experience of 11/01/2024 by JONATHAN D.

• 5 / 5

  

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  Fast and easy, I highly recommend !

  Review of 26/01/2024, following an experience of 12/01/2024 by XAVIER K.

• 5 / 5

  

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  ...

  Review of 26/01/2024, following an experience of 11/01/2024 by NICOLA W.

• 5 / 5

  

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  The staff were so helpful and we had good gear at a good price by ordering them online. We even bought our tickets in the store saving time on the slopes and they allowed my son to swap from skis to boarding so he could try both. The staff there were all so friendly and helpful.

  Review of 26/01/2024, following an experience of 24/12/2023 by MARK B.

• 5 / 5

  

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  So easy and great value

  Review of 26/01/2024, following an experience of 12/01/2024 by ALEXANDRA B.

• 5 / 5

  

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  Very pleasant and friendly staff. Provide good service and responsive to problems.

  Review of 26/01/2024, following an experience of 02/01/2024 by ROMAN S.

• 5 / 5

  

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  Good skis and boots. Friendly staff and fast service. Will definitely use again on our next trip.

  Review of 26/01/2024, following an experience of 09/01/2024 by STUART S.

• 4 / 5

  

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  Disappointed with the quality of the skis and options available

  Review of 24/01/2024, following an experience of 09/01/2024 by RYAN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  .good experiance

  Review of 24/01/2024, following an experience of 10/01/2024 by WILLIAM H.

• 5 / 5

  

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  Loved the service and the equipment provided. Loved it that much i enquired about purchasing the boots when handling the rental items in. Thank you and will be using again

  Review of 24/01/2024, following an experience of 07/01/2024 by ANDREW B.

• 5 / 5

  

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  Smooth service and didn't rush us when trying on boots.

  Review of 24/01/2024, following an experience of 11/01/2024 by MARK B.

• 5 / 5

  

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  Fantastic ski rental shop and the closest to the lifts and the train to Mont Chery. We have always had great equipment from here and they are quick with fittings. You can either take your equipment with you or leave it at the shop every day. We have used them for years and highly recommend them.

  Review of 24/01/2024, following an experience of 09/01/2024 by JACKIE B.

• 5 / 5

  

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  Excellent service

  Review of 24/01/2024, following an experience of 11/01/2024 by STEVE B.

• 5 / 5

  

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  Easy

  Review of 24/01/2024, following an experience of 09/01/2024 by HUGH M.

• 5 / 5

  

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  Very easy to find and convenient for the Pleney Ski lift I had an issue with my helmet of the third day, took it back and was immediately provided a replacement.

  Review of 24/01/2024, following an experience of 09/01/2024 by ARIE C.

• 5 / 5

  

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  Good experience

  Review of 24/01/2024, following an experience of 08/01/2024 by CLARE L.

• 5 / 5

  

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  The guys in the shop were exceptionally helpful and very knowledgeable.

  Review of 24/01/2024, following an experience of 09/01/2024 by MICHAEL B.

• 5 / 5

  

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  fabulous staff at the Village 1800 hire shop, quality of equipment was really good

  Review of 24/01/2024, following an experience of 10/01/2024 by HOLLY M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Speedy , professional, courteous

  Review of 24/01/2024, following an experience of 09/01/2024 by ROISIN O.

• 5 / 5

  

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  Very friendly and helpful staff

  Review of 24/01/2024, following an experience of 08/01/2024 by ANDREW T.

• 5 / 5

  

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  Friendly and helpful service

  Review of 24/01/2024, following an experience of 09/01/2024 by COLIN E.

• 3 / 5

  

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  Nice store and equipment I got in the end was good. I ordered premium equipment however when I was given boots they were obviously standard and quite old. Only for I asked for new boots, I’m not sure I would have been given them. With skis I tried to contact the shop before I went to get specific skis but it was hard to call or email them.

  Review of 24/01/2024, following an experience of 09/01/2024 by MICHELLE R.

• 3 / 5

  

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  The lady who fitted out equipment was rude and abrupt. This was a pity as everyone else in the shop was lovely.

  Review of 24/01/2024, following an experience of 09/01/2024 by KATHRYN LOUISE S.

• 5 / 5

  

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  Great equipment and a well managed booking and fitting system

  Review of 24/01/2024, following an experience of 09/01/2024 by NICK B.

• 5 / 5

  

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  Romain was very helpful and professional.

  Review of 24/01/2024, following an experience of 10/01/2024 by JOE R.

• 5 / 5

  

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  Friendly service, well prepared in advance of our arrival

  Review of 24/01/2024, following an experience of 09/01/2024 by NICHOLAS S.

• 5 / 5

  

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  Not really

  Review of 24/01/2024, following an experience of 10/01/2024 by JONATHAN H.

• 5 / 5

  

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  Staff were friendly, helpful and organised.

  Review of 23/01/2024, following an experience of 08/01/2024 by REBECCA P.

• 5 / 5

  

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  Excellent

  Review of 23/01/2024, following an experience of 08/01/2024 by HENRY W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I felt very unwelcome. The staff made very little effort to communicate with me. It was an uncomfortable collection and return experience. On return they said nothing to me and only when I prompted them for some sort of feedback that everything was alright did they say anything. At no point did they even ask my name. Won’t be using this shop again.

  Review of 23/01/2024, following an experience of 08/01/2024 by DANIEL H.

  Answer by skimium.co.uk

  

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  Hello Daniel, Thank you for taking the time to share your experience with us. We sincerely apologize for the discomfort and lack of communication you encountered during your recent visit. We understand the importance of clear communication and a welcoming atmosphere, and it's clear that we fell short of those expectations during your collection and return. We understand your decision not to use our shop again, but we genuinely hope you might reconsider in the future. We would be grateful for the opportunity to make amends and provide you with the positive experience you deserve. Once again, we apologize for any inconvenience caused, and we appreciate your honesty. Skimium team

• 5 / 5

  

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  Great service and very helpful staff at Ski 1600

  Review of 23/01/2024, following an experience of 08/01/2024 by CLAIRE M.

• 5 / 5

  

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  great staff but equipment was a bit tired

  Review of 23/01/2024, following an experience of 08/01/2024 by JAMES B.

• 5 / 5

  

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  Very efficient with our group of 10.

  Review of 23/01/2024, following an experience of 08/01/2024 by CHARLES S.

• 5 / 5

  

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  The staff were helpful and very friendly, all went smoothly and fastly. The gear was very good and I enjoyed using it!

  Review of 23/01/2024, following an experience of 08/01/2024 by KATARIINA V.

• 5 / 5

  

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  Good equipment at a good price. Shop location in the heart of the resort is ideal.

  Review of 23/01/2024, following an experience of 08/01/2024 by CRAIG I.

• 5 / 5

  

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  Excellent service.

  Review of 22/01/2024, following an experience of 08/01/2024 by ADRIAN P.

• 5 / 5

  

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  Friendly staff and personalised experience

  Review of 22/01/2024, following an experience of 08/01/2024 by MATTHEW L.

• 5 / 5

  

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  Efficient, friendly service - really helpful when collecting, returning and when I wanted to extend my booking. Fantastic experience!

  Review of 22/01/2024, following an experience of 07/01/2024 by MATT G.

• 5 / 5

  

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  Excellent service from the team

  Review of 22/01/2024, following an experience of 08/01/2024 by STEVEN J.

• 5 / 5

  

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  Great service and good range of options

  Review of 22/01/2024, following an experience of 08/01/2024 by LUKE M.

• 5 / 5

  

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  Excellent service and very helpful. Very polite and efficient Thankyou very much

  Review of 22/01/2024, following an experience of 08/01/2024 by DAVID C.

• 5 / 5

  

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  Very helpful staff who helped us try several pairs of boots to get a comfy fit. It wasn’t clear when we booked equipment that we could not collect until 5pm.

  Review of 22/01/2024, following an experience of 05/01/2024 by SUSAN J.

• 5 / 5

  

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  Very helpful

  Review of 22/01/2024, following an experience of 23/12/2023 by MATTHEW H.

• 3 / 5

  

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  poor quality skis & boots & felt disorganised. Huge thing was the quality - really not good. Had to spend time returning the next day to swap the skis. Old skis. Paid for top package, but we did not get that at all.

  Review of 22/01/2024, following an experience of 07/01/2024 by RACHEL T.

• 5 / 5

  

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  Very quick and professional service, excellent as always!

  Review of 22/01/2024, following an experience of 08/01/2024 by WILLIAM G.

• 5 / 5

  

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  Easy to book online, great collection and fitting in store. Drop off was quick and easy.

  Review of 22/01/2024, following an experience of 08/01/2024 by MELANIE G.

• 5 / 5

  

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  Great quality equipment.

  Review of 22/01/2024, following an experience of 08/01/2024 by SARAH E.

• 5 / 5

  

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  service top

  Review of 22/01/2024, following an experience of 08/01/2024 by GUILLAUME T.

• 5 / 5

  

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  Very helpful and nice staff

  Review of 22/01/2024, following an experience of 08/01/2024 by IFOR G.

• 5 / 5

  

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  Excellent all round! Great service and equipment. Definitely using again when we return!

  Review of 22/01/2024, following an experience of 05/01/2024 by DOZ W.

• 2 / 5

  

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  Despite having all our info in advance the store (Carrel sport) was totally unprepared for us and even had to go to another shop to get the right size snowboard, messing a longer wait. My 12 year old son was given heavy adult skis which weighed more than mine rather than the junior performance skills we'd ordered, so we had to come back and swap them after 1 day. I got the feeling they simply supplied what they had in stock rather than what the customer had ordered - ie no planning ahead based on internet orders placed in advance.

  Review of 21/01/2024, following an experience of 05/01/2024 by BRANDON B. *

  *Pseudonymized data at the request of the author

  Answer by skimium.co.uk

  

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  Hello, thank you for taking the time to review us. We apologize for the issues you encountered during your rental. Your feedback is important to us, and we will take the necessary steps to ensure this doesn't happen again. We appreciate your understanding. L'équipe Skimium

• 5 / 5

  

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  Have rented from action sports in Morzine over last 10yrs. Great family run shop , always helpful and good equipment.

  Review of 21/01/2024, following an experience of 07/01/2024 by DARREN C.

• 5 / 5

  

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  Really helpful and friendly! Got us kitted out quickly and stored our equipment. Would definitely recommend.

  Review of 21/01/2024, following an experience of 07/01/2024 by SUZIE A.

• 5 / 5

  

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  Friendly, flexible and efficient service. Will definitely book with Richard spots again.

  Review of 21/01/2024, following an experience of 07/01/2024 by JAMES N.

• 5 / 5

  

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  The staff were very helpful and knowledgeable. Would definitely recommend this ski hre shop.

  Review of 21/01/2024, following an experience of 02/01/2024 by KARL P.

• 5 / 5

  

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  Used Top Ski in Avoriaz a couple of times for both ski rental and purchases. Always excellent service, very friendly people, good range of products, excellent advice tailored to ability. Will be using them again next ski trip.

  Review of 21/01/2024, following an experience of 04/01/2024 by DAVID F.

• 5 / 5

  

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  All round fantastic service with new equipment... Great flexibility and knowledge and very good technical English when my French ran out! Always a pleasure to use Skimium and Le Lodge were one of the best. Very well stocked shop as well as excellent hire kit. Thank you Le Lodge team.

  Review of 19/01/2024, following an experience of 02/01/2024 by JAMES D.

• 5 / 5

  

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  The staff were excellent and best ski hire we have used and would recommend in this resort.

  Review of 19/01/2024, following an experience of 05/01/2024 by JASON A.

• 5 / 5

  

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  Really helpful, no problem in changing our boots when needed. Also bought a couple of spoon sledges as only 4 euros. The store is about 50 metres off the Aollets button lift run. We were staying at Odalys on the Ecartee run so opted to drive up to the shop for ease. They were open all day as it was the holidays which allowed us to drop our equipment at lunchtime on our last day.

  Review of 19/01/2024, following an experience of 03/01/2024 by FIONA H.

• 5 / 5

  

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  Great shop

  Review of 19/01/2024, following an experience of 05/01/2024 by NICHOLAS S.

• 5 / 5

  

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  My daughter has a very difficult size for her feet and first ski boots we rented were too narrow. We had to go back to Penz to try to change them. It was nothing too much for the staff at Skimium! They were very patients and gave my daughter a variety of boots to try until she found the best size ones. We are very pleased with our experience at Pierre Penz in Hameau du Lay, we keep on coming back every year and will deffinetely return in the future. Strongly recommended.

  Review of 19/01/2024, following an experience of 05/01/2024 by MARCELA G.

• 5 / 5

  

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  Great service

  Review of 19/01/2024, following an experience of 05/01/2024 by KARL H.

• 5 / 5

  

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  excellent and knowledgeable staff. equipment is top notch quality

  Review of 19/01/2024, following an experience of 01/01/2024 by CAITLIN A.

• 5 / 5

  

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  Great equipment all either new or nearly new. Friendly service

  Review of 19/01/2024, following an experience of 05/01/2024 by CAROLYNE L.

• 5 / 5

  

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  Great service

  Review of 19/01/2024, following an experience of 06/01/2024 by JULIE S.

• 2 / 5

  

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  Only one person to help. Very little options available for the excellence trim. Boots initially provided were basic.

  Review of 19/01/2024, following an experience of 04/01/2024 by RUI B.

  Answer by skimium.co.uk

  

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  Hello, thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience you faced. We look forward to serving you again. See you soon at Skimium.

• 5 / 5

  

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  Great shop. Owners are friendly and very helpful.

  Review of 19/01/2024, following an experience of 05/01/2024 by JO K.

• 5 / 5

  

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  Easy, no unnecessary questions.

  Review of 19/01/2024, following an experience of 04/01/2024 by DANIEL M.

• 5 / 5

  

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  Fast, friendly, efficient, great Staff and equipment

  Review of 19/01/2024, following an experience of 01/01/2024 by LUCY B.

• 5 / 5

  

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  Great equipment & service. Very helpful

  Review of 19/01/2024, following an experience of 06/01/2024 by NATHAN S.

• 5 / 5

  

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  Well organised and good systems in place. Very nice staff. Everything was ready for us when we arrived so it was quicker than other ski hire shops we have used. Equipment was a high standard. Good storage systems, with numbered allocated boot storage. Plenty of space to put in boots etc.

  Review of 18/01/2024, following an experience of 03/01/2024 by CATHERINE H.

• 5 / 5

  

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  Received good quality equipment. Friendly and efficient staff.

  Review of 18/01/2024, following an experience of 04/01/2024 by STEPHEN S.

• 3 / 5

  

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  The store worker upstairs was very helpful and engaging at every visit, the younger ski technician downstairs was unhelpful and sometimes rude, just going against any requests or questions that were raised on ski choice.

  Review of 18/01/2024, following an experience of 03/01/2024 by MATT G.

• 5 / 5

  

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  Friendly helpful and efficient staff

  Review of 18/01/2024, following an experience of 04/01/2024 by LAUREN C.

• 5 / 5

  

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  We have used the SKIMIUM shop in La Rosiere many times before and always go back. The store provides excellent equipment and the staff are extremely knowledgeable and helpful. The staff seem to bend over backwards to help with their customers needs and we found returning equipment on one of their busiest end of weeks really easy with only a short queue. They have a returns system which seems to work well.

  Review of 18/01/2024, following an experience of 01/01/2024 by RICHARD A.

• 5 / 5

  

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  Excellent staff and ski service

  Review of 18/01/2024, following an experience of 04/01/2024 by FAY B.

• 3 / 5

  

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  I reserved the free style ski board. but the staff told me that they don't have any availavble.

  Review of 18/01/2024, following an experience of 02/01/2024 by ISAAC CHUN HONG L.

• 5 / 5

  

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  Very helpful staff

  Review of 18/01/2024, following an experience of 04/01/2024 by WILL B.

• 5 / 5

  

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  No.

  Review of 18/01/2024, following an experience of 01/01/2024 by DAVID P.

• 5 / 5

  

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  All went super quick and trouble free

  Review of 17/01/2024, following an experience of 02/01/2024 by KIM N.

• 3 / 5

  

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  The website dint work on Google Chrome on my Mac. Worked fine on Safari.

  Review of 17/01/2024, following an experience of 02/01/2024 by DANIEL B.

• 5 / 5

  

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  Team was very friendly! We are mostly beginners and they were very helpful with getting and setting equipment.

  Review of 17/01/2024, following an experience of 02/01/2024 by LANE L.

• 5 / 5

  

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  Nice staff, friendly and knowledgeable. Good quality kit.

  Review of 17/01/2024, following an experience of 25/12/2023 by MATT S.

• 5 / 5

  

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  We had a great rental experience with Action Sports, really helpful team and good location for pleney with ski storage. Up to date equipment in good condition. Will definitely rent again.

  Review of 17/01/2024, following an experience of 01/01/2024 by THOMAS B.

• 5 / 5

  

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  straightforward and easy, more photos and description of skis would be perfect

  Review of 09/01/2024, following an experience of 28/12/2023 by JASON D.

• 5 / 5

  

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  The service was first class. No improvements needed. Thank you very much

  Review of 09/01/2024, following an experience of 25/12/2023 by PATIENCE N.

• 5 / 5

  

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  Friendly and helpful staff, no waiting.

  Review of 09/01/2024, following an experience of 26/12/2023 by JIM M.

• 5 / 5

  

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  Very easy to book and details remembered from previous year.

  Review of 09/01/2024, following an experience of 27/12/2023 by KIRSTEEN H.

• 5 / 5

  

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  Excellent, friendly and professional service from Sandrine and her team

  Review of 09/01/2024, following an experience of 02/01/2024 by JULIUS A.

• 5 / 5

  

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  As expected really.

  Review of 09/01/2024, following an experience of 01/01/2024 by MASON C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Amazing staff and very welcoming

  Review of 09/01/2024, following an experience of 26/12/2023 by NENAD I.

• 5 / 5

  

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  The staff were very kind and helpful. I was served instantly with no wait times. They were also the highest quality rental skis I’ve had for a long time. I would happily use them again.

  Review of 09/01/2024, following an experience of 25/12/2023 by AINE D.

• 5 / 5

  

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  Staff are excellent. Equipment is very good condition and quality.

  Review of 09/01/2024, following an experience of 01/01/2024 by RICHARD R.

• 5 / 5

  

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  Excellent service from Skimium

  Review of 09/01/2024, following an experience of 01/01/2024 by LAURA F.

• 5 / 5

  

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  The guys who helped us were knowledgeable, patient and super helpful. Equipment new and good quality. Will rent from here again next trip!

  Review of 09/01/2024, following an experience of 02/01/2024 by STEPHEN B.

• 5 / 5

  

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  Experienced knowledgeable staff

  Review of 09/01/2024, following an experience of 26/12/2023 by CAROL S.

• 5 / 5

  

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  The guy was very friendly and attentive to us. I highly recommend

  Review of 09/01/2024, following an experience of 28/12/2023 by JONATHAN R.

• 5 / 5

  

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  Staff were fantastic. Super-helpful!

  Review of 09/01/2024, following an experience of 25/12/2023 by REBECCA O.

• 5 / 5

  

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  Fast and professional service. Quality equipment and well maintained. Fast collection and return.

  Review of 09/01/2024, following an experience of 31/12/2023 by JAROSLAW S.

• 5 / 5

  

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  Excellent service speedy and trouble free

  Review of 09/01/2024, following an experience of 02/01/2024 by ROBERT N.

Reviews displayed in chronological order