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Review Summary
Tikamoon receives high praise for its sturdy, stylish products and excellent material quality. The website is attractive and user-friendly, showcasing unique items effectively. Customers appreciate the impressive craftsmanship and positive customer support experience.
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A. A.
17 Aug 2023
Verified reviewAmazing item (as ever from Tikamoon, we are repeat customers), but disappointed this time as item took some weeks to arrive and mirror edging arrived damaged in multiple locations.
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A. A.
17 Aug 2023
Verified reviewBeautiful furniture well made ,very straightforward from ordering to delivery ,so glad I found your site
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A. A.
17 Aug 2023
Verified reviewDisappointed with product and the customer service assistance in trying to rectify the issues. Having bought a few items and been very pleased, this was the first time we had a problem.
Reply from tikamoon.co.uk
Thank you for your review. Please note that although the unit did not match the other unit you had previously purchased, this is not a fault of the product, as the two units were made from different woods. This is why a replacement unit could not be provided to you in this instance. We are sorry for any disappointment this caused. Kind Regards Your Tikamoon Team
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A. A.
17 Aug 2023
Verified reviewGeeat quality product. Very happy woth thebdelivery, customer service and always a pleasure to unwrap a good quality profuct you weee expecting and hoping for.
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A. A.
14 Aug 2023
Verified reviewEasy and pleasant experience. I had to cancel an order and replace it with a different item - nothing was too much trouble and the customer service was flawless. The website is very well put together, the UX team and designers did a great job. Photos true to life. Like the link to other customers' Instagram account - twas a good source of inspiration.
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A. A.
14 Aug 2023
Verified reviewReally good
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A. A.
14 Aug 2023
Verified reviewThe basin (Pia) I ordered is really lovely but it isn’t really the colour I expected. It was described as light grey but it is more several shades of brown/beige. However, it is still very unique and so I think I will keep it but I think the description should be changed as it is misleading.
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A. A.
13 Aug 2023
Verified reviewGood solid furniture
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A. A.
13 Aug 2023
Verified reviewMuch teak, such moon. Would tikamoon again
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A. A.
13 Aug 2023
Verified reviewBeautiful piece of furniture and arrived as per communications wrapped very securely to prevent any damage. Looks great and would highly recommend!!
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A. A.
13 Aug 2023
Verified reviewBecause of moving house, holidays and illness, unfortunately I had to change the delivery date multiple times. This was very easy to do both by phone and online and made a difficult period so much easier - 5 stars for that. I did however have a small problem, in that it was only through an email from the delivery company that I realised at the last minute there was no arrangement to unpack the product or remove the packaging. This meant some slightly annoying to-ing and fro-ing between the delivery company and Tikamoon - all resolved in the end, but maybe it could have been clearer on the website. The piece of furniture itself is handsome and substantial, made from beautifully figured teak and generally well made, though there were a couple of small flaws - one drawer slightly misaligned with its neighbour and there is a flaw in the wood on the front panel of one of the drawers (whether this occurred in manufacture or transit is unclear). These are disappointing in view of the price, as is the fact that it needed oiling (though this was clearly stated). I would actually have liked the option of the furniture being delivered oiled rather than raw wood, and would have been willing to pay extra for that. So, overall, a good experience, but a few details could be improved.
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A. A.
12 Aug 2023
Verified reviewWebsite was okay, easy to navigate,
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A. A.
12 Aug 2023
Verified reviewExcellent quality and customer service
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A. A.
12 Aug 2023
Verified reviewEasy to use
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A. A.
12 Aug 2023
Verified reviewExcellent site with lovely furniture designs. Our favourite is Jonak which we have purchased two pieces. We were kept up to date with our order and it arrived within the timeframe stated.
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A. A.
12 Aug 2023
Verified reviewI had to return a couple of items as they didn't go with the rest of the bathroom. Tikamoon where really helpful and made the returns and reorder process really simple.
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A. A.
12 Aug 2023
Verified reviewTikamoon is one of my go to places for higher end home goods. Love what they do.
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A. A.
12 Aug 2023
Verified reviewGood!
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A. A.
12 Aug 2023
Verified reviewGreat products
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A. A.
12 Aug 2023
Verified reviewLove the products and the website drlivery was good will order again from this company!
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