Go to website
Review Summary
Tikamoon receives high praise for its sturdy, stylish products and excellent material quality. The website is attractive and user-friendly, showcasing unique items effectively. Customers appreciate the impressive craftsmanship and positive customer support experience.
-
A. A.
20 May 2021
Verified reviewThe furnitre from Tikamoon is stunning. I have several pieces from them - a TV unit, side tables and a stool. All are really well made and worth the investment.
-
A. A.
20 May 2021
Verified reviewPoor quality carpentry; quality check signed off negligent as problems so visible. Delivery nearly 4 months from order is rather slow. Own repair/remake preferred to long wait for a replacement. Part refund covered cost; but a ‘nice’ product preferred. Lockdown issues understood, but quality should have been noticed! Would not risk another order with company.
Reply from tikamoon.co.uk
Thank you for your feedback. Please accept our apologies that your item did not arrive in a perfect condition. Your comments have been escalated to our production team and quality control team for review and to allow improvements to be made.
-
A. A.
20 May 2021
Verified reviewExcellent products. Great quality and look good. Only criticism would be the company policy to only deliver when all items are available.
-
A. A.
20 May 2021
Verified reviewSimple and kept informed
-
A. A.
20 May 2021
Verified reviewAll the process was easy,and the delivery very well organized.
-
A. A.
13 May 2021
Verified reviewI would absolutely recommend tikamoon to anybody searching for high quality, attractive and unique furniture, and having now bought the items I needed for my bathroom I'm just looking for an excuse to buy more from this company! The website is very user-friendly and contains all the information needed to make an informed purchase. If anything, I have found the products to be even better than I had expected for the price. I bought the Loggia mahogany bathroom vanity and column units and mirror, and am highly delighted with them. They are extremely well made, strong and attractive to look at and I expect to get many years use and enjoyment from them. I contacted tikamoon by phone with an enquiry about another product and received prompt, courteous and helpful customer service. All in all an excellent company to deal with!
-
A. A.
13 May 2021
Verified reviewStaff, delivery etc were excellent but the tv stand was poor with one large crack, a small crack, screws missing etc. I had no problem with the refund and the gentleman in the office was extremely pleasant.
Reply from tikamoon.co.uk
Many thanks for your honest review. We are sorry to hear that your order arrived damaged. We are always working with our logistics companies and packaging department to reduce the amount of damaged caused during transit. We can see that our customer service team provide options, and you have chosen to have the unit collected for a full refund.
-
A. A.
13 May 2021
Verified reviewI'm going to leave a 4 star because my sink was delayed for quite a while. However the item is great and the customer service did give me a partial delivery by way of apology. So I would definitely use them again.
-
A. A.
13 May 2021
Verified reviewAbsolutely love our new units
-
A. A.
13 May 2021
Verified reviewDelivery was great, they rang a few days before hand to check everything and we got a time slot on the day with an update when they were an hour away . Great service
-
A. A.
13 May 2021
Verified reviewJust what I imagined’ beautiful 🤩
-
A. A.
13 May 2021
Verified reviewOnline ordering easy and straightforward. Delivered on time.
-
A. A.
13 May 2021
Verified reviewVery good service and excellent packaging.
-
A. A.
13 May 2021
Verified reviewGood
-
A. A.
13 May 2021
Verified reviewGreat Unit
-
A. A.
13 May 2021
Verified reviewVery poor quality
Reply from tikamoon.co.uk
Many thanks for your honest review. We are sorry that your order did not meet up to your expectations. We are always working on improving our units, and providing good qaulity products at affordable prices. We have forwarded the images you provided to us to our products improvement team. We can see that you have contacted our customer service team and a resolution was found and you have kept the table.
-
A. A.
13 May 2021
Verified reviewAmazing product. Perfect condition and quality of material is outstanding! Would deffinately recommend to a friend... no issues with delivery, delivered on time and with a safe manner during lockdown.
-
A. A.
13 May 2021
Verified reviewVery happy, great quality item, well-delivered
-
A. A.
13 May 2021
Verified reviewGreat product but it took 9 weeks to be delivered after being told it would only take 6 weeks. It took 3 days for the product to be delivered after the delivery firm kept failing to deliver and Tikamoon were unable to properly assist or offer any compensation for the consequential loss. Great product but beware when you purchase
-
A. A.
13 May 2021
Verified reviewThis is fifth time I ordered from Tikamoon and still very much pleased with their high quality, excellent service and quick delivery. Just bought a garden set with a bench, two chairs and a table and very happy with my purchase. Previously bought two console tables, a coffee table and a TV rack. All beautiful and high quality pieces, have reccommended to friends and will without a doubt buy again from Tikamoon. Keep up the great services!
Reviews displayed in chronological order
Contact
Go to website
Certification
