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Review Summary
The brand is praised for its easy-to-navigate website and high-quality furniture that is well-designed and durable. Customers appreciate the fantastic quality and beautiful finishes, along with quick delivery and excellent communication regarding orders. Overall, a highly recommended choice for those seeking reliable and stylish furniture.
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A. A.
10 Feb 2021
Verified reviewTikamoon site is easy to navigate. The baskets arrived on time and are good quality. They fir perfectly with my ethnic style bedroom.
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A. A.
10 Feb 2021
Verified reviewSite was easy to navigate and products pleasingly presented. Teak and marble tables delivered by 3 separate vans over 2 days and hadn’t been informed they were on their way. Fortunately we were at home.
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A. A.
10 Feb 2021
Verified reviewSite easy to navigate, order simple, and managed to obtain a decent discount!
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A. A.
10 Feb 2021
Verified reviewOrdered stools but not packaged well so had to keep sending them back as damaged. Took another chance and ordered a mirror. Turned up smashed in flimsy packaging. Refunds given promptly but will not be shopping with this company again. They need to sort out their packaging. Such a waste of goods and everyone's time and money.
Reply from tikamoon.co.uk
Many thanks for your honest review. We would like to highlight that our furniture is hand crafted in Indonesia by a small workshop we are cooperating with. Our products are not machine manufactured. The small inconsistencies found within the texture and alignment of the wood - which are a result of the hand-crafted nature of the product - mean you’ll acquire an entirely unique piece of furniture. In our view, this is a special feature and adds character to our furniture - each item you purchase from Tikamoon is unique.
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A. A.
10 Feb 2021
Verified reviewThe bathroom unit we bought is beautiful, delivery was prompt and as described, and my question to customer service regarding installation was answered quickly. Just what you want from an online order.
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A. A.
10 Feb 2021
Verified reviewI love the range of furniture which Tikamoon is offering. I’m doing some renovations to my house and, as I usually look for something a bit different, stumbled upon Tikamoon. Quality is excellent. Communication is excellent as is customer service.
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A. A.
10 Feb 2021
Verified reviewGreat purchase, arrived promptly and just as described.
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A. A.
10 Feb 2021
Verified reviewAll is perfect.
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A. A.
10 Feb 2021
Verified reviewBought a tv stand love it looks beautiful. Very happy with all the service I got from ordering delivery and customer service. Great site wish I needed something else but when I do will definitely order off this site again.
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A. A.
10 Feb 2021
Verified reviewBeautiful pieces of furniture at good prices. Very good delivery service (and returns)
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A. A.
10 Feb 2021
Verified reviewStunning Console table
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A. A.
10 Feb 2021
Verified reviewReally good example of e-commerce. All the info I needed to make a purchasing decision. They have some visually interesting furniture, reading around their site, it appears they have a philosophy and particular approach to designing/sourcing furniture. They kept my attention and I went ahead with my purchase - and glad I did. I ordered a Bonnie Sheesham TV Cabinet 150, which was slightly reduced (Dec 20). I wasn't sure what to expect as so many - what looks like - hipster/boutiquey-never-seen-before, e-retailers litter the web. Quite often you receive a lesser product, enforcing the lesson we all seem to forget and like to relearn - you get what you pay for. Actually this wasn't the cheapest purchase, mid market, which gave me some optimism when placing the order. When it arrived we were very surprised by the quality and weight in the furniture - it absolutely passes for quality item and it's visually very appealing. Quite a design piece. Better than an MDF equivalent from a branded store or basic purveyor of furnishings like Oak furniture what's it... The only fault I would add was the delivery. It arrived 4 days earlier than planned, which was great but... It's a curbside delivery (due to COVID), which is understandable and fine but it must've weighed was 80kg or more. I managed to receive it and move it but only just. Also, I don't know where they source the furniture from and what mode of shipping but the cardboard box and subsequently the wood, smelled like rotten flesh... Gross... But that went away with polish. Overall, very impressed and will be back to shop with them, soon.
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A. A.
10 Feb 2021
Verified reviewEasy to navigate
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A. A.
10 Feb 2021
Verified reviewExceptional customer service. There was an issue with my order which they very quickly rectified, responding to my emails in a timely/courteous manner at all times
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A. A.
10 Feb 2021
Verified reviewVery pleased with table, well made, sturdy. Absolutely perfect. It’s taken me months to find a table to fit a certain space in my living room, and this is it! Delivery was held up by Brexit (January 2021) and there were some confusing tracking between France and UK but phone call to company sorted everything out, no hold time to speak of either, and when table arrived there was no extra import charges to settle. I shall definitely be buying a second table fairly soon. I would add that the courier wouldn’t wait for me to unpack the box unless it had been damaged in transit but it was well packed inside and in excellent condition.
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A. A.
10 Feb 2021
Verified reviewWe love the sideboard and it really makes a great addition to our dining room. We did approach Tikamoon over a question about whether the shelves were removable and they couldn’t have been more helpful. Excellent company. Very highly recommended.
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A. A.
10 Feb 2021
Verified reviewThis business is so unusual items really nice stuff Would recoment to everyone
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A. A.
10 Feb 2021
Verified reviewExcellent quality
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A. A.
10 Feb 2021
Verified reviewI love this site. Items displayed in a home setting so you can get a good idea of how it will look in your own home. I cannot fault the delivery and customer service
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A. A.
10 Feb 2021
Verified reviewAbsolutely gorgeous. Amazing quality! Love it soooo much!!!
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