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Review Summary
Overall, customers are highly satisfied with the exceptional quality of the products and the efficient service, praising the helpfulness of the staff and timely delivery.
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A. A.
19 Aug 2023
Verified reviewEasy, all to plan so happy purchase, product is good, pleased with what I purchased.
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A. A.
14 Aug 2023
Verified reviewGreat service - prompt delivery, thnak you.
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A. A.
14 Aug 2023
Verified reviewPaid to have the table installed by the delivery team who have built it incorrectly which I reported to cornilleau whi said they would come back to me within 24hrs and not heard anything back for 5 days now. What the point of paying for installation when the install team can’t even build it correctly.
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A. A.
11 Aug 2023
Verified reviewCannot fault the service or product so far. Excellent.
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A. A.
11 Aug 2023
Verified reviewGreat table tennis table and excellent service pre and post from the central team in the UK. Adam was fantastic in getting our delivery and build sorted and in getting a small post sale problem resolved. Really nice to get a personal approach to customer service given how poor the experience can be these days with many companies.
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A. A.
8 Aug 2023
Verified reviewEasy to use web site was easy to identify parts and place order. Good communication post order.
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A. A.
7 Aug 2023
Verified reviewProduct was delivered 7pm on a Friday night, service team arrived later and it disrupted our evening plans as they'd not finished until approx 8.30pm
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A. A.
5 Aug 2023
Verified reviewAfter sending photos of the part I wanted to replace,the staff identifyed whst I needed and it was wuickly dispatched.
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A. A.
4 Aug 2023
Verified reviewSupplied the part for my table tennis table quickly and it fitted perfectly.
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A. A.
3 Aug 2023
Verified reviewVery helpful in sorting me out with a new net.
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A. A.
2 Aug 2023
Verified reviewInitially poor communication on delivery dates then delivery team were 4 hours late,rude and then wouldn't assemble the table as it was going to rain!! You'd have thought a pop up gazebo or similar would be a wise investment for an installation team worried about getting wet? They could have used ours? It all took too long and missed an important date. To be fair it wasn’t Cornillieau staff and when notified they tried hard to rectify the situation so full marks to them and the table is very good.
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A. A.
1 Aug 2023
Verified reviewGood part that worked
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A. A.
31 Jul 2023
Verified reviewvery prompt and good value
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A. A.
29 Jul 2023
Verified reviewWe had a terrible first experience having a team assemble our table who made 13 separate errors, including damaging the playing face. Which was disappointing. However, as soon as we made the team at Cornilleau aware of this we have been super impressed. A brand new table was sent, with a competent assembly team, and a present for my son to apologise. It was great exemplary service and what you would expect from a premium brand. Sometimes things don't go to plan and when you have an issue all you can do is judge people on how they responded. Which is why I am giving Cornilleau 5 stars.
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A. A.
29 Jul 2023
Verified reviewExcellent product & service!
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A. A.
29 Jul 2023
Verified reviewThe people who installed it left the job half done. There was a box left unpacked and the table has no cover. We paid for it to be fully installed. The table also had a terrible lean on it (balls rolled to left). We have managed to resolve this by resetting the table using alan keys.
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A. A.
28 Jul 2023
Verified reviewSimply put, the all round service was excellent. From buying, through to actually speaking with the managing director by phone ( because the number is there for you to call if you need any assistance), delivery and assembly. Would certainly buy from again.
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A. A.
26 Jul 2023
Verified reviewDelivery was relatively quick within 10 daysof ordering.Although the system is not very sophisticated. There is no automatic notification from the courier that they have it or when they expect to deliver it. That said , The table was really easy to build with two people and all the parts were provided. The table arrived well packaged and the delivery guys were very careful. The table quality is excellent , easily manoeuvrable and easy to put up and down ( ideal when a quick shower arrives) overall top quality and lots of fun to play.
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A. A.
25 Jul 2023
Verified reviewExcellent service, quicker than expected.
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A. A.
16 Jul 2023
Verified reviewExcellent service. Goods as described. Thank You.
Reviews displayed in chronological order
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