Customer reviews for visiofactory.com

Customer reviews

• 5 / 5

  

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  Everything is absolutely perfect

  Review of 23/02/2024, following an experience of 09/02/2024 by KONSTANTINOS K.

• 5 / 5

  

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  Excellent

  Review of 21/02/2024, following an experience of 09/02/2024 by EYAD S.

• 5 / 5

  

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  Perfect sunglasses incredible fast delivery. Thanx and will buy again :)

  Review of 17/02/2024, following an experience of 31/01/2024 by ALEKSANDAR R.

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 17/02/2024, following an experience of 05/02/2024 by MARKO V.

• 5 / 5

  

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  Fast delivery and item was excellent

  Review of 17/02/2024, following an experience of 01/02/2024 by OMIROS Z.

• 5 / 5

  

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  Fantastic experience! Will definitely buy from this seller again ✨✨✨✨✨

  Review of 16/02/2024, following an experience of 03/02/2024 by LUKA S.

• 5 / 5

  

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  Amazing pairs of frames. Excelent quality.

  Review of 16/02/2024, following an experience of 03/02/2024 by ALEXANDRU B.

• 5 / 5

  

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  Quick and easy order, everything was fine with delivery! Great site and beautiful glasses 👌🏻

  Review of 16/02/2024, following an experience of 30/01/2024 by VANESSA D. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Everything was perfect! Very fast delivery

  Review of 13/02/2024, following an experience of 02/02/2024 by KONSTANTINOS D.

• 5 / 5

  

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  Great selection, superfast shipping, excellent service.

  Review of 10/02/2024, following an experience of 30/01/2024 by JOHN B.

• 5 / 5

  

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  Excellent company to purchase from with swift delivery service.

  Review of 09/02/2024, following an experience of 27/01/2024 by DERMOT L.

• 5 / 5

  

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  Repliable and quick value for money in the average

  Review of 09/02/2024, following an experience of 26/01/2024 by TANYA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Superb experience. From the price of the sunglasses to the promptness and speediness of the delivery. Absolutely recommended!

  Review of 09/02/2024, following an experience of 28/01/2024 by STIPE P.

• 5 / 5

  

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  Great ording experience, will definitely buy from here again. Fast postage, kept updated on delivery and product was perfect!

  Review of 09/02/2024, following an experience of 27/01/2024 by HANNAH D.

• 5 / 5

  

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  great place to shop pretty fast shipping and great prices

  Review of 06/02/2024, following an experience of 25/01/2024 by CARLOS G.

• 5 / 5

  

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  Good proce. Good delivery - no issues.

  Review of 04/02/2024, following an experience of 19/01/2024 by MICHAEL B.

• 5 / 5

  

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  exactly what I wanted, very fast delivery and good quality.

  Review of 04/02/2024, following an experience of 22/01/2024 by SHIMON M.

• 3 / 5

  

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  The shipping team sent my glasses through a wrong service (national vs international, I guess), so they had to get the glasses back and re-send them again. Altogether the delay was about +10 days, not critical indeed, but then the customer service attention was neither very kind or very clear on the incident cause or the resolution time.

  Review of 04/02/2024, following an experience of 07/01/2024 by IVAN R.

• 4 / 5

  

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  Everything was great, except that the postal delivery guy charged me 5€ for delivery again, and you already charged me once.

  Review of 04/02/2024, following an experience of 16/01/2024 by DAMIR Č.

• 5 / 5

  

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  Parfait et rapide

  Review of 27/01/2024, following an experience of 15/01/2024 by NICOLAS K.

• 5 / 5

  

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  Very good fast recommended 100 percent

  Review of 26/01/2024, following an experience of 15/01/2024 by PATRICKSON J.

• 5 / 5

  

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  Had a warranty return and VisioFactory took care of it with great communication. As an overseas buyer one is always concerned whether a company will step up and honor their policy, which they did A+

  Review of 22/01/2024, following an experience of 28/12/2023 by GREG C.

• 5 / 5

  

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  Everything as expected, both with the shipment and product.

  Review of 22/01/2024, following an experience of 10/01/2024 by NUNO L.

• 5 / 5

  

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  Fast delivery.

  Review of 20/01/2024, following an experience of 08/01/2024 by DAVOR R.

• 5 / 5

  

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  smooth deal

  Review of 19/01/2024, following an experience of 05/01/2024 by MARINO P.

• 5 / 5

  

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  Sharp prices and clear website. Ordered online from the Netherlands and received sunglasses within 3 days. Great product and good experience. I was a little bit concerned before ordering because of negative reviews, but Visiofactory did a great job. Happy customer

  Review of 19/01/2024, following an experience of 08/01/2024 by JIM T.

• 5 / 5

  

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  Fast shipping, very good description of the product

  Review of 18/01/2024, following an experience of 03/01/2024 by IAKOVOS Z.

• 5 / 5

  

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  Good

  Review of 15/01/2024, following an experience of 02/01/2024 by SOPHIE W. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Unfortunately, delivery to Germany took 8 days. However, this is probably due to DPD and not the seller. Otherwise I am very satisfied :)

  Review of 15/01/2024, following an experience of 27/12/2023 by ELISA J.

• 5 / 5

  

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  Great product, great price, fast delivery

  Review of 14/01/2024, following an experience of 30/12/2023 by PHILIPPE S.

• 5 / 5

  

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  There was easy navigation on the site, and delivery was fast.

  Review of 13/01/2024, following an experience of 30/12/2023 by MAJA Š.

• 5 / 5

  

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  All recommendations. The frame for the glasses arrived very quickly, satisfied with the quality. I hope for successful cooperation in the future.

  Review of 13/01/2024, following an experience of 01/01/2024 by FUAD S.

• 5 / 5

  

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  Τhis store is very professional.It has very excellent products and is generally a γέροντες in the field of optics. Ι adore It!!

  Review of 12/01/2024, following an experience of 24/12/2023 by THEMISTOCLES S.

• 5 / 5

  

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  Fast shipping

  Review of 09/01/2024, following an experience of 27/12/2023 by KRUNOSLAV K.

• 5 / 5

  

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  Fast delivery and excellent quality

  Review of 09/01/2024, following an experience of 28/12/2023 by IOANNA C.

• 5 / 5

  

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  wonderfull

  Review of 09/01/2024, following an experience of 27/12/2023 by EMILIA G.

• 5 / 5

  

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  Quick and efficient. My glasses are perfect. I’ve returned 3 times now.

  Review of 09/01/2024, following an experience of 11/12/2023 by JENNY M.

• 5 / 5

  

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  Very fast delivery of product as requested

  Review of 09/01/2024, following an experience of 16/12/2023 by KIERAN O.

• 5 / 5

  

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  I was a little sceptical at first as Visio Factory have such good prices, but reading all the other positive reviews I went ahead and received my order within 2 days. I'm very happy with my new Oakley's and would definitely recommend visiofactory.

  Review of 09/01/2024, following an experience of 15/12/2023 by NICK P.

• 5 / 5

  

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  Great quality product and fast delivery, recommended! 👌

  Review of 09/01/2024, following an experience of 26/12/2023 by ARTURS M.

• 4 / 5

  

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  Quick delivery of genuine Maui Jim's, good value also

  Review of 09/01/2024, following an experience of 15/12/2023 by EDEL G.

• 2 / 5

  

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  Wrong time delivered

  Review of 09/01/2024, following an experience of 07/12/2023 by LISA K.

  Answer by visiofactory.com

  

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  Hello, we're sorry about the delivery error. Wishing you a happy new year 2024

• 5 / 5

  

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  They always send you updates of your order and the item is top and arrive quickly..satisfied customer here.

  Review of 09/01/2024, following an experience of 21/12/2023 by AGNES A.

• 5 / 5

  

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  I have used this service many times. Although the number of orders from Japan may still be small, I would like to continue to use your service.

  Review of 09/01/2024, following an experience of 23/12/2023 by EIICHI J.

• 5 / 5

  

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  Preços baixos para artigos genuínos de qualidade, entrega rápido, tudo impecável.

  Review of 09/01/2024, following an experience of 27/12/2023 by LUÍS S.

• 5 / 5

  

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  100% satisfied

  Review of 08/01/2024, following an experience of 20/12/2023 by L G.

• 1 / 5

  

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  I don't like the glasses I ordered. Now I sent it back to you and this cost me money. I would like this back

  Review of 08/01/2024, following an experience of 20/12/2023 by ROY V.

  Answer by visiofactory.com

  

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  Hello, we are waiting for your parcel, as soon as it reaches us you will be able to obtain a refund of the order. Wishing you a happy new year 2024

• 5 / 5

  

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  Satisfied with the product and shipping. Recommended.

  Review of 31/12/2023, following an experience of 07/11/2023 by SHARLET F.

• 5 / 5

  

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  Great service, product and quick delivery

  Review of 30/12/2023, following an experience of 16/12/2023 by REINE H.

• 5 / 5

  

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  Reliable with high quality.

  Review of 30/12/2023, following an experience of 27/11/2023 by DRAGO C.

• 5 / 5

  

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  Super

  Review of 30/12/2023, following an experience of 13/12/2023 by JANINA E.

• 1 / 5

  

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  The package got lost and after 2 weeks I’m still waiting to find a solution

  Review of 30/12/2023, following an experience of 11/12/2023 by DAVIDE M.

  Answer by visiofactory.com

  

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  Hello, we are sorry for the problem encountered during delivery. Customer service has opened an inquiry with the carrier, and you will receive a reply shortly. Wishing you a happy new year 2024

• 5 / 5

  

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  Excellent!! Great product and arrived quickly.

  Review of 30/12/2023, following an experience of 09/12/2023 by CHARLES P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great service. The delivery was very quick. Thanks!

  Review of 22/12/2023, following an experience of 05/12/2023 by KELLY B.

• 5 / 5

  

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  I am satisfied with my new glasses. Delivery was fast and save. Nice service!

  Review of 19/12/2023, following an experience of 07/12/2023 by YULIIA L.

• 5 / 5

  

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  Fast delivery, product very OK.

  Review of 18/12/2023, following an experience of 06/12/2023 by OLIVER Q.

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 16/12/2023, following an experience of 28/11/2023 by ID-INTERNATIONAL M.

• 5 / 5

  

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  I very satisfied.

  Review of 16/12/2023, following an experience of 28/11/2023 by ABDULRAHMAN A.

• 5 / 5

  

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  Nice prices Fast delivery in good safety conditions

  Review of 15/12/2023, following an experience of 03/12/2023 by DIANA R.

• 5 / 5

  

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  everything perfect

  Review of 15/12/2023, following an experience of 01/12/2023 by ANTONIO E.

• 5 / 5

  

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  Very good, great service. I would recommend.

  Review of 15/12/2023, following an experience of 02/12/2023 by JOHN C.

• 5 / 5

  

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  Excellent

  Review of 14/12/2023, following an experience of 24/11/2023 by DAVOR N.

• 5 / 5

  

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  Very nice products and service!

  Review of 13/12/2023, following an experience of 25/11/2023 by JÉRÔME P.

• 5 / 5

  

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  I like very very much visiofactory.It is Best!!!

  Review of 13/12/2023, following an experience of 28/11/2023 by THEMISTOCLES S.

• 5 / 5

  

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  Good service. I would recommend.

  Review of 11/12/2023, following an experience of 24/11/2023 by ANDREJS B.

• 5 / 5

  

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  Professional and trustworthy

  Review of 09/12/2023, following an experience of 26/11/2023 by MARIA T.

• 5 / 5

  

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  My second purchase within one year. Very good web interface. Excellent service followed by very quick delivery. Item arrived in just 5 calendar days. For every recommendation to anyone!

  Review of 09/12/2023, following an experience of 27/11/2023 by DARIJO S.

• 5 / 5

  

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  Great price, great product. Delivered as expected.

  Review of 08/12/2023, following an experience of 26/11/2023 by KIRILL S.

• 5 / 5

  

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  The package arrived in record time, neatly packed and in perfect condition. I am a repeat customer and have always been impressed with the quality of the products and the excellent customer service. I highly recommend this company to anyone looking for a reliable and trustworthy supplier. ⭐⭐⭐⭐⭐

  Review of 08/12/2023, following an experience of 27/11/2023 by LUKA S.

• 5 / 5

  

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  The staff was very polite and helped me extensively. I was very impressed with how fast I received them as well!

  Review of 06/12/2023, following an experience of 16/11/2023 by JEREL J.

• 5 / 5

  

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  perfect service

  Review of 06/12/2023, following an experience of 24/11/2023 by ROB M.

• 5 / 5

  

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  These guys are legit !!! I doubted initially but placed the order. It took only a few days before my perfect condition pair of sunglasses arrived exactly as ordered. Well done. Will definitely be buying from Visiofactory again.

  Review of 02/12/2023, following an experience of 19/11/2023 by LLOYD S.

• 5 / 5

  

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  It was a great company to deal with, their service was fast and efficient. I would definitely buy from them again.

  Review of 27/11/2023, following an experience of 15/11/2023 by ROSE D.

• 5 / 5

  

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  It was excellent, it arrived to Dubai so fast and I highly recommend.

  Review of 27/11/2023, following an experience of 15/11/2023 by IREM M.

• 5 / 5

  

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  Ordered sunglasses with Visiofactory for a very good price. Delivery was quick. Unfortunately they were a bit too large. I send them back and got my money back quickly. Would definitely buy here again.

  Review of 24/11/2023, following an experience of 06/11/2023 by SCOTT J. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I found my frames using the model number of the pair i tried on at my eye doctor. The frames i found on visio were half the price. They were recieved in 1 week, shipping internationally. Couldnt be more pleased.

  Review of 23/11/2023, following an experience of 04/11/2023 by LUCAS M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Love my new Prada sunnies modern design look great feel great to wear everyone comments how they suit my face and asked were I got them from compared the price and saved over $200 good price good value

  Review of 20/11/2023, following an experience of 09/11/2023 by DIANNE M.

• 5 / 5

  

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  Best online shop for the optical by far. Very smooth transaction, quick delivery. Will purchase again in the future definitely. Well recommended!

  Review of 19/11/2023, following an experience of 08/11/2023 by CHARLOTTE K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Naočale su stigle za 9 dana od narudžbe. Stigle su dobro zapakirane i zaštičene. Same naočale su odlične.

  Review of 17/11/2023, following an experience of 05/11/2023 by STEFAN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  good

  Review of 14/11/2023, following an experience of 01/11/2023 by RACHEL E. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I ordered two glasses to NL arrived with in 2 working days in perfect condition. Very satisfied with the level of service provided.

  Review of 14/11/2023, following an experience of 02/11/2023 by WAYNE R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very fast. Nice tracking.

  Review of 13/11/2023, following an experience of 01/11/2023 by FRANK C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  It is good price

  Review of 12/11/2023, following an experience of 28/10/2023 by SONGHEE L.

• 5 / 5

  

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  Excellent, light, inexpensive (compared to others) and delivery within one day.

  Review of 11/11/2023, following an experience of 30/10/2023 by ELVIR M.

• 5 / 5

  

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  Legit Sunglasses

  Review of 10/11/2023, following an experience of 28/10/2023 by OWEN R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Great selection and fast delivery. Shout-out to the Opticians for the great service on prescription glasses!

  Review of 09/11/2023, following an experience of 17/10/2023 by FREYA P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  After my order got lost the customer service resolved it quickly.

  Review of 09/11/2023, following an experience of 25/10/2023 by VICKY K. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Super pleased with my purchase. As someone from Australia, I was a bit wary of ordering from this site as I hadn’t heard of it. My celine glasses were almost half the price of what I’d found in Australian department stores and they arrived within a week of me placing the order. Will definitely order again!

  Review of 09/11/2023, following an experience of 22/10/2023 by JOANNE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Visiofactory delivered my order exactly how I expected. Super trusty, definitely I will buy for Christmas.

  Review of 09/11/2023, following an experience of 18/10/2023 by LAUREN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good service and fast delivery

  Review of 09/11/2023, following an experience of 17/10/2023 by LUCAS P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Fast international shipping

  Review of 09/11/2023, following an experience of 22/10/2023 by HARVEY R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service. Product received as described in mint condition. Very fast delivery. Fully recommended.

  Review of 09/11/2023, following an experience of 22/10/2023 by ABBIE T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Good communication via email. Genuine article.

  Review of 09/11/2023, following an experience of 24/10/2023 by HARVEY S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service, communication with staff was quick and polite. Shipping to Indonesia was fast, less than a week. I am satisfied with my purchase.

  Review of 09/11/2023, following an experience of 26/10/2023 by VICTORIA M. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  It is 18 days and still did not receive the item and no one contacted me

  Review of 09/11/2023, following an experience of 16/10/2023 by ALICE T. *

  *Pseudonymized data at the request of the author

  Answer by visiofactory.com

  

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  Hello, we are sorry that the delivery could not take place as planned. The parcel has just arrived in France and your money will be refunded today. Thank you for your patience and have a nice day.

• 2 / 5

  

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  Ordered pair of randolph sunglasses on 17th oct today is the 30th and no delivery yet their website is vague about type of delivery and they say i opted for a depot near me but this depot has not received my order been trying to cintact their shipping company to no avail most of their website is in French wont be desling with this company again. John

  Review of 05/11/2023, following an experience of 17/10/2023 by ELLIOT B. *

  *Pseudonymized data at the request of the author

  Answer by visiofactory.com

  

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  Hello, can you send a reply to customer service by e-mail? You should have received an email today. Thank you in advance.

  Answer by Elliot B

  

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  My address is John Kiely Pulla Dungarvan Co Waterford X35HH98 this is where i needed to send the sunglasses not to a dpd depot 50 kms away they have not received themyet or cannot trace them the tracking no you gave is not working so no idea where my order is now

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• 5 / 5

  

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  Good website easy to order and fast dispatch

  Review of 05/11/2023, following an experience of 14/10/2023 by SCOTT S. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Wonderful service.authentic products!

  Review of 05/11/2023, following an experience of 17/10/2023 by ELLIOTT P. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Excellent service , gave free insurance to guarantee our money incase we don’t receive our glasses and quickly received our glasses in Qatar

  Review of 03/11/2023, following an experience of 11/10/2023 by SEBASTIAN W. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  I paid and waited for days.They didnt send me product because there was something in my shopping cart but it wasnt.Im still waiting.So dissapointed

  Review of 03/11/2023, following an experience of 13/10/2023 by ISABELLA B. *

  *Pseudonymized data at the request of the author

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