Customer reviews for voyage-prive.co.uk

Customer reviews

• 5 / 5

  

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  So easy

  Review of 19/06/2025, following an experience of 17/06/2025 by CATHERINE D.

• 5 / 5

  

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  Thank you so much to Emmanuel for his support and help with a question I had before I booked with Voyage Privé. He was lovely to talk to and very helpful. I will definitely book my next vacation with Emmanuel😊

  Review of 05/06/2025, following an experience of 03/06/2025 by CHERYL M.

• 5 / 5

  

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  Eady & great offers

  Review of 02/06/2025, following an experience of 31/05/2025 by VANESSA M.

• 5 / 5

  

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  Booking experience has been good & easy. Have not been on any of the breaks yet to be able to comment on the quality of accommodation offered.

  Review of 27/05/2025, following an experience of 26/05/2025 by PAT W.

• 5 / 5

  

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  First time booking and found it very easy. Will definitely use them again.

  Review of 15/05/2025, following an experience of 13/05/2025 by SHARON P.

• 5 / 5

  

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  Very easy to follow the sections of the site and comfortable with the procedure

  Review of 14/05/2025, following an experience of 12/05/2025 by ROY A.

• 5 / 5

  

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  Excellent service on line and good deals

  Review of 13/05/2025, following an experience of 10/05/2025 by MICHAEL F.

• 5 / 5

  

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  Simply easy

  Review of 06/05/2025, following an experience of 04/05/2025 by ROBERT S.

• 3 / 5

  

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  Failure to respond to my objection of very costly parking fees when staying for two nights in Cambridge (17th/19 April)

  Review of 25/04/2025, following an experience of 23/04/2025 by TARIQ H.

• 4 / 5

  

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  Definitely some bugs with the app that could be resolved like going back on certain screens changes tabs etc. good deals, some minor level deals would also be useful rather than just on the more expensive rooms.

  Review of 17/04/2025, following an experience of 15/04/2025 by JOSHUA I.

• 5 / 5

  

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  First class service from start to finish. Holiday was fantastic

  Review of 15/04/2025, following an experience of 13/04/2025 by DANIEL F.

• 4 / 5

  

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  Process does seem to involve several emails, could they not be reduced in number?

  Review of 11/04/2025, following an experience of 09/04/2025 by LUCY B.

• 5 / 5

  

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  First time user so slightly confused about all the additions but wasn’t too difficult

  Review of 06/04/2025, following an experience of 04/04/2025 by MARK W.

• 5 / 5

  

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  Quick and easy

  Review of 02/04/2025, following an experience of 31/03/2025 by ANDREW L.

• 5 / 5

  

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  The accommodation on the Voyage Privè site are usually of a high standard with reasonable pricing. We have been using foe quite a few years. So far, we had not been disappointed.

  Review of 01/04/2025, following an experience of 30/03/2025 by REGINAL P.

• 5 / 5

  

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  So easy and loads of essential information.

  Review of 31/03/2025, following an experience of 29/03/2025 by CHRISTIAN M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Easy and well priced

  Review of 23/03/2025, following an experience of 21/03/2025 by SUSAN B.

• 5 / 5

  

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  So easy to use

  Review of 17/03/2025, following an experience of 15/03/2025 by DAVID R.

• 4 / 5

  

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  Used this site some time ago ,and time to time the right holiday to suit you comes up.

  Review of 14/03/2025, following an experience of 11/03/2025 by HELENA S. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Would be good to have flights from Cardiff

  Review of 08/03/2025, following an experience of 05/03/2025 by DEBORAH L.

• 5 / 5

  

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  I've used Voyage Privè many times now and always found it a great service. Good user interface. Clear, simple to follow.

  Review of 07/03/2025, following an experience of 05/03/2025 by CALLUM A.

• 5 / 5

  

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  thanks

  Review of 26/02/2025, following an experience of 24/02/2025 by NANCY M.

• 5 / 5

  

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  Good range of places and prices...

  Review of 25/02/2025, following an experience of 23/02/2025 by EAMONN C.

• 5 / 5

  

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  Ana was excellent on the phone. Very helpful and professional

  Review of 23/02/2025, following an experience of 21/02/2025 by JULIAN F.

• 5 / 5

  

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  Simple to book

  Review of 21/02/2025, following an experience of 18/02/2025 by ANDY B.

• 5 / 5

  

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  Alex was patient and sorted my query’s

  Review of 07/02/2025, following an experience of 04/02/2025 by PATRICIA L.

• 5 / 5

  

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  Have used Voyage Privé several times and always had a good experience.

  Review of 02/02/2025, following an experience of 31/01/2025 by MARK W.

• 5 / 5

  

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  Extremely helpful adviser. Completed the booking and made sure that I would have a mobility room. 😊

  Review of 01/02/2025, following an experience of 30/01/2025 by MARIANNE B.

• 5 / 5

  

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  Great to talk to a human !! And to speak to the same advisor each time !!

  Review of 29/01/2025, following an experience of 27/01/2025 by DEE M.

• 5 / 5

  

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  The only issue is the emergency contact which does not work,

  Review of 28/01/2025, following an experience of 26/01/2025 by RACHEL A.

• 5 / 5

  

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  Easy web site navigation. Excellent service .

  Review of 26/01/2025, following an experience of 24/01/2025 by ELIZABETH D.

• 5 / 5

  

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  Very easy to navigate from start to finish

  Review of 19/01/2025, following an experience of 17/01/2025 by AXEL B.

• 4 / 5

  

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  First time used. So far so good.

  Review of 19/01/2025, following an experience of 17/01/2025 by DAVID F.

• 5 / 5

  

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  Offers in the uk that give quality accommodation and facilities

  Review of 11/01/2025, following an experience of 09/01/2025 by ROSEMARY B.

• 5 / 5

  

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  Easy to book

  Review of 07/01/2025, following an experience of 05/01/2025 by JOHN A.

• 5 / 5

  

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  Your agent, Frieni was extremely helpful and made the booking easy to complete once she had contacted the hotel, can highly recommend her service

  Review of 06/01/2025, following an experience of 01/01/2025 by MARK W.

• 5 / 5

  

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  Seemed an easy and clear process. However will wait and see if our actual stay is as smooth.

  Review of 03/01/2025, following an experience of 01/01/2025 by MUHAMMAD T. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Very straightforward to book via website. Plenty of information about the holidays/accommodation.

  Review of 21/12/2024, following an experience of 19/12/2024 by NICOLA P.

• 5 / 5

  

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  Never had a bad experience with VP

  Review of 18/12/2024, following an experience of 04/12/2024 by JEAN J.

• 5 / 5

  

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  Positive experience

  Review of 18/12/2024, following an experience of 09/12/2024 by KAREN V.

• 3 / 5

  

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  No other comments

  Review of 18/12/2024, following an experience of 08/12/2024 by MATTI M.

• 4 / 5

  

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  It would be helpful to see if there were any additional services allowable such as pets in the hotels or a search for hotels that allowed pets and car parking

  Review of 18/12/2024, following an experience of 24/11/2024 by DANIELLE E. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  It is easy to book until you have made a small error and you have to contact customer service! Not only are they not available 24/7 as you claim but also are not treating your regular customers fairly!

  Review of 18/12/2024, following an experience of 02/12/2024 by AGNIESZKA S.

• 5 / 5

  

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  Always helpful and knowledgeable about the hotels

  Review of 03/12/2024, following an experience of 01/12/2024 by MAUREEN B.

• 5 / 5

  

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  N/a

  Review of 01/12/2024, following an experience of 29/11/2024 by ANDREW E.

• 5 / 5

  

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  Very easy to use

  Review of 30/11/2024, following an experience of 28/11/2024 by AMELIA M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I’ve been on a few holidays with voyage prive, lovely hotels and never a problem

  Review of 24/11/2024, following an experience of 23/11/2024 by BEVERLEY P.

• 5 / 5

  

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  My first choice for booking trips.

  Review of 23/11/2024, following an experience of 20/11/2024 by SUSAN L.

• 5 / 5

  

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  Great experience

  Review of 05/11/2024, following an experience of 03/11/2024 by IAN F.

• 5 / 5

  

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  Emmanuel was the gentleman who booked my weekend break and he was very helpful and patient.!!

  Review of 01/11/2024, following an experience of 30/10/2024 by JANE J.

• 5 / 5

  

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  We use Voyage Prive all the time and recommend it to our friends.

  Review of 23/10/2024, following an experience of 21/10/2024 by HEATHER A.

• 5 / 5

  

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  Very Easy website to use

  Review of 22/10/2024, following an experience of 20/10/2024 by GINETTE D.

• 5 / 5

  

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  Been on several holidays through Voyage Prive and never been disappointed 😄

  Review of 20/10/2024, following an experience of 18/10/2024 by KAREN W.

• 5 / 5

  

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  Excellent Customer Service 👌🏾

  Review of 17/10/2024, following an experience of 15/10/2024 by JEROME J.

• 5 / 5

  

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  Simple and straight forward

  Review of 15/10/2024, following an experience of 12/10/2024 by SELVA C.

• 4 / 5

  

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  Happy with service

  Review of 15/10/2024, following an experience of 11/10/2024 by NANCY B.

• 5 / 5

  

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  Your offers are fabulous however the flights let you down! When using airport parking it is usual to wish to return to same location to collect your car. These flights add extra hundreds of pounds to your offers.

  Review of 11/10/2024, following an experience of 09/10/2024 by SANDRA B.

• 5 / 5

  

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  I am a fan of Voyage Privé and look forward to seeing the offers. The process is great when you are booking though I find the search function poor and the listing is too random - guess I am a control freak and like to see things categorised

  Review of 03/10/2024, following an experience of 01/10/2024 by BEVERLEY M.

• 1 / 5

  

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  Unfortunately, I had a very poor first experience. The travel dates entered and displayed on the check-out page did not match the dates on the booking confirmation. Due to the slow customer service feedback turnaround of 72h, I had to amend my dates to secure the booking and incurred an amendment fee. Time and money wasted going through this provider.

  Review of 23/09/2024, following an experience of 07/09/2024 by CLAIRE K. *

  *Pseudonymized data at the request of the author

• 1 / 5

  

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  Absolutely appalling experience booking a trip to Harrogate yesterday. Despite being advertised with savings up to 68% within 10 minutes of making the booking, I discovered that the trip would be £30 cheaper booking directly with the hotel. I immediately attempted to cancel but the assurances of “flexi” aren’t at all flexi and I’d lose out substantially if I cancelled. I have booked regular trips with voyage prive as has my family but no longer will recommend this company.Every organisation has the ability to step outside policy & procedure if there is a desire to satisfy a customer but clearly not voyage prive

  Review of 23/09/2024, following an experience of 07/09/2024 by LESLEY M.

• 5 / 5

  

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  Very easy to use. Excellent details of offering.

  Review of 23/09/2024, following an experience of 11/09/2024 by JUDITH P.

• 5 / 5

  

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  Excellent website which I recommend to friends and family

  Review of 23/09/2024, following an experience of 14/09/2024 by AMANDA G.

• 5 / 5

  

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  The young man I spoke to was very helpful.

  Review of 23/09/2024, following an experience of 10/09/2024 by FAY R.

• 5 / 5

  

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  too many tempting offers - I wish that I had enough money to do more !

  Review of 07/09/2024, following an experience of 05/09/2024 by ISAAC R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Always a pleasure to book, no hassle at all

  Review of 04/09/2024, following an experience of 02/09/2024 by ALISON B.

• 5 / 5

  

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  Very easy to use.

  Review of 02/09/2024, following an experience of 31/08/2024 by ROD A.

• 5 / 5

  

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  The booking was easy

  Review of 31/08/2024, following an experience of 29/08/2024 by DOUGLAS B.

• 5 / 5

  

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  Smooth and efficient booking system.

  Review of 27/08/2024, following an experience of 08/07/2024 by NICOLA V.

• 5 / 5

  

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  I have booked through Voyage Prive a few times now and have always been very happy with the quality of the accommodation and the genuine offers that you get by booking through Voyage Prive

  Review of 26/08/2024, following an experience of 22/08/2024 by TRACY J.

• 5 / 5

  

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  Very good website. Easy to use.

  Review of 22/08/2024, following an experience of 20/08/2024 by ALICE K.

• 5 / 5

  

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  Excellent system

  Review of 21/08/2024, following an experience of 19/08/2024 by ROBERT M.

• 5 / 5

  

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  Great site lots of choices at great prices. Used before and have always had a great experience.

  Review of 20/08/2024, following an experience of 16/08/2024 by DAWN S.

• 4 / 5

  

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  none

  Review of 17/08/2024, following an experience of 15/08/2024 by STEVE K.

• 5 / 5

  

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  Very good

  Review of 07/08/2024, following an experience of 05/08/2024 by SABER A.

• 5 / 5

  

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  Love your website. Booked this break with great ease.

  Review of 06/08/2024, following an experience of 04/08/2024 by ANNIE B.

• 5 / 5

  

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  Always straight forward and easy to use.

  Review of 29/07/2024, following an experience of 27/07/2024 by BRIAN H.

• 5 / 5

  

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  Excellent choice of quality hotels, very helpful staff at VP, and at my chosen hotel. Always had stunning hotels with very good food and service.

  Review of 28/07/2024, following an experience of 25/07/2024 by THOMAS B.

• 5 / 5

  

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  I had made a slight mistake with my booking, contacted customer services on the app using the online chat, explained my mistake and they helped correct and refunded me the money. So easy! Such great customer service. Thank you!

  Review of 26/07/2024, following an experience of 24/07/2024 by JON H.

• 5 / 5

  

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  Excellent choice and service

  Review of 20/07/2024, following an experience of 19/07/2024 by PETER C.

• 5 / 5

  

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  I always love the quality of holiday Voyage Prive offers !!

  Review of 19/07/2024, following an experience of 16/07/2024 by JANE A.

• 5 / 5

  

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  Great deals, excellent hotels and good description of holidays 😀 👍

  Review of 16/07/2024, following an experience of 14/07/2024 by KIRSTEN C. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Quick to review the properties, easy to choose and book! Confirmation received in seconds!

  Review of 15/07/2024, following an experience of 12/07/2024 by ADRIAN W.

• 5 / 5

  

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  Unable to book a seaview room

  Review of 15/07/2024, following an experience of 08/07/2024 by MOHAMMED R. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I love their Customer Service and Anna is very helpful.

  Review of 15/07/2024, following an experience of 11/07/2024 by SELINA T. *

  *Pseudonymized data at the request of the author

• 4 / 5

  

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  Everything was perfect

  Review of 15/07/2024, following an experience of 11/07/2024 by KATYA B.

• 5 / 5

  

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  Very good offers great service every time

  Review of 15/07/2024, following an experience of 29/06/2024 by JANET F.

• 2 / 5

  

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  Despite every effort to book a twin room, after booking I was told that availability would only be confirmed on the day at check in, subject to availability. I found Voyage Privé response very patronising and unhelpful, calling it a ‘minor’ issue. Why would I want to pay hundreds of pounds for the privilege of sharing a bed with my mother. A refund was impossible only a credit minus £35 fee, shocking! Won’t be using again!

  Review of 15/07/2024, following an experience of 29/06/2024 by STEPHEN B.

• 5 / 5

  

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  Very straightforward, and it just works.

  Review of 30/06/2024, following an experience of 28/06/2024 by SUSAN F.

• 5 / 5

  

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  On the confirmation home page make reference to the good to know page in documents as to where you will find all booking details.

  Review of 21/06/2024, following an experience of 19/06/2024 by MARTIN C.

• 5 / 5

  

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  Thank you.

  Review of 20/06/2024, following an experience of 18/06/2024 by JULIE S.

• 5 / 5

  

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  Telephoned in respect of our credit. Phone answered really quickly. The person we spoke to could not have been more helpful.

  Review of 16/06/2024, following an experience of 14/06/2024 by CATHERINE K.

• 5 / 5

  

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  I would like to see more UK breaks please

  Review of 15/06/2024, following an experience of 13/06/2024 by VICTORIA T.

• 5 / 5

  

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  Straight forward. Seen what I liked, booked it. Done. Think you need to look at the price of your flights, as they are a lot cheaper going through the airlines direct.

  Review of 14/06/2024, following an experience of 12/06/2024 by KEVIN A.

• 4 / 5

  

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  There was a credit offered on the site but was unable to utilise this online which was a pain and so had to call. The response and experience over the phone was 1st class!

  Review of 13/06/2024, following an experience of 11/06/2024 by JAMES C.

• 5 / 5

  

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  No problems, booked with ease and confirmation back quickly

  Review of 10/06/2024, following an experience of 08/06/2024 by ISLA B. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Simple to use, fast booking system. Have used many times & never had any problems.

  Review of 08/06/2024, following an experience of 06/06/2024 by MICHELLE M.

• 5 / 5

  

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  Nowadays, we always book through this provider, never let us down, some great breaks and holidays, will keep using as long as we can. First rate.

  Review of 02/06/2024, following an experience of 31/05/2024 by STEPHEN M.

• 4 / 5

  

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  Great hotel offer in London. Only. Negative was the offer quoted a late 2pm checkout and the confirmation stated midday. Minor point.

  Review of 30/05/2024, following an experience of 28/05/2024 by LESLEY B.

• 4 / 5

  

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  Booking was easy with a good value offer, but I thought the £15 booking fee was excessive.

  Review of 29/05/2024, following an experience of 26/05/2024 by CHRIS A.

• 5 / 5

  

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  Booking proceedure very straightforward.

  Review of 23/05/2024, following an experience of 04/05/2024 by GAYNOR B.

• 1 / 5

  

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  I’ve always had a very positive experience with Voyage Privé but yesterday was a nightmare. I don’t know what was going on but I seemed unable to pay. In all honesty I gave up and it was only by chance that I returned to it later and suddenly it was all working. If I’d have had an engagement then the booking would not have been made.

  Review of 23/05/2024, following an experience of 07/05/2024 by REBECCA B.

• 5 / 5

  

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  Looking forward to our stay at wildlife park

  Review of 23/05/2024, following an experience of 07/05/2024 by LESLEY R.

• 5 / 5

  

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  It is very simple to book. The web site is very well set up. The offers are very good value.

  Review of 07/05/2024, following an experience of 05/05/2024 by PATRICK T.

• 4 / 5

  

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  I ended up phoning customer service as I had a query before booking. The agent was very helpful and would use this service again.

  Review of 02/05/2024, following an experience of 30/04/2024 by GRACE M. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  Thank you Mouna for helping me with the booking process.

  Review of 01/05/2024, following an experience of 29/04/2024 by MEHDI D.

• 5 / 5

  

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  Very easy to follow the website

  Review of 29/04/2024, following an experience of 26/04/2024 by ANJANA S.

• 4 / 5

  

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  N/a

  Review of 13/04/2024, following an experience of 10/04/2024 by CAROLE W. *

  *Pseudonymized data at the request of the author

• 5 / 5

  

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  I’ll This is an excellent company. I have used them before.

  Review of 09/04/2024, following an experience of 07/04/2024 by LESLEY B.

• 5 / 5

  

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  Fab deals

  Review of 07/04/2024, following an experience of 05/04/2024 by CAROLYN T.

Reviews displayed in chronological order