voyage-prive.co.uk

Customer reviews for voyage-prive.co.uk

4.5 / 5 1

Calculated from 134 reviews obtained over the last 12 months

1104 reviews since 28/03/2019

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Information voyage-prive.co.uk

  • Company

  • Description

    Specialising in private sales online for ✈️ quality holidays and luxury trips, Voyage Privé offers its members the chance to enjoy unforgettable holidays in exotic locations

  • Address

    684 Avenue du Club Hippique Le Patio - Entrée B - Étage 2 13090 Aix-en-Provence

  • Website

    https://www.voyage-prive.co.uk/login/index

  • Category

    Other

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Customer reviews

  • 4 / 5 1
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    N/a

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  • 5 / 5 1
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    I’ll This is an excellent company. I have used them before.

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  • 5 / 5 1
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    Fab deals

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  • 5 / 5 1
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    Very good.

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  • 5 / 5 1
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    Easy to book Good rates and a competitive deal at the hotel

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  • 5 / 5 1
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    Great value, loved the stays we booked!

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  • 5 / 5 1
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    Superb deals at great destinations.

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  • 4 / 5 1
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    None

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  • 4 / 5 1
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    A very good service

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  • 5 / 5 1
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    Very easy booking process. Excellent offers. Would definitely recommend.

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  • 2 / 5 1
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    The offers are good value. However customer service is poor. A recent slew of issues occurring during our latest holiday were addressed by a representative who I can only think did not have English as a first language and contradicted herself in e.mails to the extent that we eventually gave up trying to get her to understand our issues. Reparation was made which we accepted but the whole process was exasperating. I would not use VP for a tour again, only for a hotel booking.

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  • 4 / 5 1
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    Haven't taken the trip yet, but booking was straightforward and I received immediate confirmation

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  • 4 / 5 1
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    brilliant

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  • 5 / 5 1
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    Excelent services and very clear all!

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  • 5 / 5 1
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    Very happy customer

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  • 5 / 5 1
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    with thanks for the call

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  • 5 / 5 1
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    Very easy to navigate; wide choice of destinations; very competitive prices; easy to choose special needs. Altogether - excellent service. We have already recommended your service.

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  • 5 / 5 1
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    Very easy, cheers guys

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  • 5 / 5 1
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    Very easy to book. Great offers

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  • 5 / 5 1
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    Easy to navigate. Great booking experience and fast confirmation.

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  • 5 / 5 1
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    Very easy …

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  • 5 / 5 1
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    Very easy.

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  • 5 / 5 1
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    quick and easy site to navigate

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  • 3 / 5 1
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    There’s always a catch isn’t there? They have been emailing me every day to say I have £50 credit but when I booked a break it was not deducted so I phoned and discover that the credit is only if £250 is spent.

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  • 5 / 5 1
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    Really easy! And great communication with the hosts once booked. Couldn’t be happier.

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  • 5 / 5 1
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    Satisfied with everything😉

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  • 5 / 5 1
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    A wide range of offers at good prices

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  • 4 / 5 1
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    I had a shock when my credit ran out without warning and disappeared from my account. Your chat bot then told me I couldn't get it back and left a frowny emoji. I was not impressed as this was over £500! When I rang up, your human colleague was brilliant and extended it no problem. It was a worrying night though before I could ring you. You might like to look at your chat bot reply. It was totally inappropriate!

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  • 2 / 5 1
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    Very poor

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  • 3 / 5 1
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    The deal is good but nowhere near as good as the savings claimed compared with booking direct. It took about an hour and a half from making a decision to make the booking, not all down to Voyage Privé, but some was (having to log in multiple times for no clear reason, poor site navigation e.g. if you tick the box for a 2 night stay, finding how to get back to 1 night is really hard -- it remembers that choice and you have to find a tiny link in an obscure place half way up the page to finally work out how to change the number of nights again. Even closing the tab and opening a new one and logging in again, it still remembers the 2 night choice... rather frustrating experience

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  • 4 / 5 1
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    Difficult to.book more than one room with different numbers of people in each

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  • 5 / 5 1
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    So easy to book

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  • 5 / 5 1
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    None

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  • 4 / 5 1
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    Simple transaction

    Review of , following an experience of by *

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  • 5 / 5 1
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    Always very enjoyable and hotel descriptions are spot on!

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  • 4 / 5 1
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    There is a problem with the dates I wish to book from January 2nd and the date has been changed by the website

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  • 5 / 5 1
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    Love this website and it is back d up by excellent booking service

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  • 5 / 5 1
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    We’ve used Voyageprive for several years and have always found them to be professional and helpful. We like to know there is a real person to contact if we are on holiday and need help or advice.Our holiday experiences have always exceeded our expectations. Looking forward to the next.

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  • 5 / 5 1
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    Had a very bad experience with voyage privé last time I booked with them so was very apprehensive: nightmare holiday and the company refused to acknowledge the problem or to compensate. Was unsure whether to use them again but the experience this time has been excellent. Would be cautious

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  • 4 / 5 1
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    Easy to book, alao quick to book

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  • 5 / 5 1
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    We loved The Bridge hotle in Prestbury - Such a good deal with the offer

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  • 5 / 5 1
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    The person at customer service was very polite and helpful.

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  • 2 / 5 1
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    It was difficult to book 3 separate hotel rooms for 3 single people

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  • 5 / 5 1
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    good offer and easy to book

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  • 5 / 5 1
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    Ease of booking

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  • 5 / 5 1
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    Excellent choices and prices

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  • 3 / 5 1
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    Booked 2 rooms and I wanted to upgrade just one of them but no option to do that

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  • 5 / 5 1
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    Easy to book

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  • 5 / 5 1
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    First time I have used this site, communication and booking so easy. Keep me updated on where to park and welcoming us. Will definitely use this site again.

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  • 5 / 5 1
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    Very good value

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  • 5 / 5 1
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    Fight times are poor,late or very early return.

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  • 5 / 5 1
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    Not easy to ask question re booking restaurants at the hotel

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  • 4 / 5 1
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    No comment.

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  • 5 / 5 1
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    The booking procedure is really easy.

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  • 5 / 5 1
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    As good as ever!

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  • 4 / 5 1
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    I would like to thank Ntoutsis for all his help. He is very patient and is doing everything he can to rectify the mix up with the type of apartment that we booked.

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  • 5 / 5 1
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    Timu the customer service assistant was excellent and enabled me to get the right room for our purposes.

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  • 5 / 5 1
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    Quick & easy to book.

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  • 5 / 5 1
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    I have not yet had the hotel break that I booked so I am simply commenting on the booking process - which was very simple and straightforward. The cost was also cheaper than booking direct with the hotel.

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  • 5 / 5 1
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    Great website with excellent offers.

    Review of , following an experience of by *

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  • 5 / 5 1
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    Easy!!

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  • 5 / 5 1
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    Ive recommended your company to over 20 people ..i love your offers and have used you many many times ...ive got two booking with u at the moment im taking friends and cannot wait 😊😊😊🍾🥂

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  • 4 / 5 1
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    Very easy to find offers in the area I was looking for.

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  • 5 / 5 1
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    Everything was perfect from the choices to the booking. It really was effortless.

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  • 5 / 5 1
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    Easy to use & book

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  • 4 / 5 1
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    The actual booking wasn’t quite as described and the service at the hotel was not what was offered by the website

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  • 4 / 5 1
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    Tried to pay by card for hotel booking,many problems thought we had been scammed.Put in details four times - no acknowledgement of booking or payment.Took over one hour to be told that uk payments not accepted- you should state this on your website or not advertise in the uk.Your customer service rep was very helpful.

    Review of , following an experience of by

  • 5 / 5 1
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    Should accept American Express by now, this is supposed to be a luxury site. I can use it almost everywhere, so frankly surprised it is still not here.

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  • 4 / 5 1
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    Unable to process my latest trip using the card I wanted to use.

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  • 5 / 5 1
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    Great website! Was looking for somewhere a little special to take my partner away on his birthday! Found a really great offer on your website! So really good Thankyou!

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  • 4 / 5 1
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    Easy and quick

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  • 5 / 5 1
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    Very slick and easy to manage.

    Review of , following an experience of by

  • 5 / 5 1
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    Have been on several holidays with Voyage Prive and have enjoyed excellent value for money

    Review of , following an experience of by

  • 5 / 5 1
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    The only thing I didn't like: I could choose what day I wanted the ABBA Voyage tickets. I would like to be able to specify the day for the tickets when I book!

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  • 5 / 5 1
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    The offer was just what we were looking for as a pre Christmas treat for us and our granddaughter

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  • 3 / 5 1
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    It was not possible to establish whether it was possible to book twin rooms for the offer. Also, it was not made clear the cos5 was per person. It appeared to be for the room, which is the standard format in the UK when travel is not included.

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  • 5 / 5 1
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    Very easy and great offers. Used them before and a great service

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  • 5 / 5 1
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    Brilliant service 5 bookings this year

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  • 5 / 5 1
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    Always exciting offers and simple booking

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  • 5 / 5 1
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    Very easy to navigate & book a short break from a link in an email

    Review of , following an experience of by

  • 5 / 5 1
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    I do wish that there wasn't as much scrolling to find UK vs other deals. Maybe just a simple sift to differentiate? Do love the eclectic selection though. There are so many offers I would like to take up just haven't the time!

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  • 5 / 5 1
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    used many times always good

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  • 5 / 5 1
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    Easy to use web site - possibly too many emails following me just looking at options Overall will use again definitely 👍

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  • 5 / 5 1
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    Very easy

    Review of , following an experience of by *

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  • 5 / 5 1
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    First time booking and the process was really easy

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  • 4 / 5 1
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    Initial online message response was efficient and effective (after I found a problem completing my online hotel booking).

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  • 5 / 5 1
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    Looked found and booked , such an east and experienced company

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  • 5 / 5 1
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    Very easy website to use.

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  • 5 / 5 1
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    easy

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  • 5 / 5 1
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    All good

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  • 5 / 5 1
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    Great deals and easy booking as always

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  • 4 / 5 1
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    A good deal on a hotel concert combo

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  • 5 / 5 1
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    A little bit difficult to alter quote details to see alternatives.

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  • 5 / 5 1
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    Always enjoy looking at the lovely places on offer....used alot over the years never been disappointed.

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  • 5 / 5 1
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    Georgia was so helpful with my query

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  • 3 / 5 1
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    I booked tickets for ABBA Voyage with 2 nights overnight accommodation, but cannot find any details of which performance my concert tickets are for. Your chat was unable to advise either, saying you needed to speak to your supplier - bizzare as you have sold me tickets but don't know when they're for!

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  • 4 / 5 1
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    received 'support via phone cll from a Spanish number... suggest, in future, also identify that the Sanish number is from voyage Prive - I nearly didn't answer it

    Review of , following an experience of by

  • 5 / 5 1
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    Always good deals and great locations

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  • 5 / 5 1
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    I made our booking quickly and easily online. We are very pleased with hotel and the price of our stay. We're very much looking forward to celebrating our wedding anniversary there. Thank you.

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  • 5 / 5 1
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    Found it very straight forward to book and competitive deals.

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  • 3 / 5 1
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    The search engine is a bit unwieldy still. Needs more options for initial searches as well as changing options once in a particular 'place', i.e. easier to view multiple dates, number of days etc.

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  • 5 / 5 1
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    Easy quick and very affordable

    Review of , following an experience of by

  • 5 / 5 1
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    I had to cancel one hotel booking with Voyage Prive recently but then booked another hotel. The process was surprisingly easy

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