Customer reviews for voyage-prive.co.uk

Customer reviews

• 5 / 5

  

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  Not easy to ask question re booking restaurants at the hotel

  Review of 06/10/2023, following an experience of 04/10/2023 by A A. *

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• 4 / 5

  

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  No comment.

  Review of 03/10/2023, following an experience of 01/10/2023 by A A. *

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• 5 / 5

  

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  The booking procedure is really easy.

  Review of 02/10/2023, following an experience of 28/09/2023 by A A. *

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• 5 / 5

  

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  As good as ever!

  Review of 30/09/2023, following an experience of 28/09/2023 by A A. *

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• 5 / 5

  

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  Timu the customer service assistant was excellent and enabled me to get the right room for our purposes.

  Review of 29/09/2023, following an experience of 27/09/2023 by A A. *

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• 4 / 5

  

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  I would like to thank Ntoutsis for all his help. He is very patient and is doing everything he can to rectify the mix up with the type of apartment that we booked.

  Review of 29/09/2023, following an experience of 27/09/2023 by A A. *

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• 5 / 5

  

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  Quick & easy to book.

  Review of 26/09/2023, following an experience of 24/09/2023 by A A. *

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• 5 / 5

  

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  I have not yet had the hotel break that I booked so I am simply commenting on the booking process - which was very simple and straightforward. The cost was also cheaper than booking direct with the hotel.

  Review of 22/09/2023, following an experience of 20/09/2023 by A A. *

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• 5 / 5

  

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  Great website with excellent offers.

  Review of 17/09/2023, following an experience of 15/09/2023 by A A. *

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• 5 / 5

  

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  Easy!!

  Review of 16/09/2023, following an experience of 14/09/2023 by A A. *

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• 5 / 5

  

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  Ive recommended your company to over 20 people ..i love your offers and have used you many many times ...ive got two booking with u at the moment im taking friends and cannot wait 😊😊😊🍾🥂

  Review of 13/09/2023, following an experience of 11/09/2023 by A A. *

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• 4 / 5

  

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  Very easy to find offers in the area I was looking for.

  Review of 12/09/2023, following an experience of 10/09/2023 by A A. *

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• 5 / 5

  

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  Everything was perfect from the choices to the booking. It really was effortless.

  Review of 11/09/2023, following an experience of 09/09/2023 by A A. *

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• 5 / 5

  

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  Easy to use & book

  Review of 11/09/2023, following an experience of 09/09/2023 by A A. *

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• 4 / 5

  

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  The actual booking wasn’t quite as described and the service at the hotel was not what was offered by the website

  Review of 08/09/2023, following an experience of 03/09/2023 by A A. *

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• 4 / 5

  

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  Tried to pay by card for hotel booking,many problems thought we had been scammed.Put in details four times - no acknowledgement of booking or payment.Took over one hour to be told that uk payments not accepted- you should state this on your website or not advertise in the uk.Your customer service rep was very helpful.

  Review of 01/09/2023, following an experience of 30/08/2023 by A A. *

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• 5 / 5

  

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  Should accept American Express by now, this is supposed to be a luxury site. I can use it almost everywhere, so frankly surprised it is still not here.

  Review of 30/08/2023, following an experience of 28/08/2023 by A A. *

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• 4 / 5

  

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  Unable to process my latest trip using the card I wanted to use.

  Review of 29/08/2023, following an experience of 27/08/2023 by A A. *

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• 5 / 5

  

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  Great website! Was looking for somewhere a little special to take my partner away on his birthday! Found a really great offer on your website! So really good Thankyou!

  Review of 27/08/2023, following an experience of 25/08/2023 by A A. *

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• 4 / 5

  

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  Easy and quick

  Review of 25/08/2023, following an experience of 24/08/2023 by A A. *

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• 5 / 5

  

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  Very slick and easy to manage.

  Review of 15/08/2023, following an experience of 13/08/2023 by A A. *

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• 5 / 5

  

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  Have been on several holidays with Voyage Prive and have enjoyed excellent value for money

  Review of 14/08/2023, following an experience of 12/08/2023 by A A. *

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• 5 / 5

  

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  The only thing I didn't like: I could choose what day I wanted the ABBA Voyage tickets. I would like to be able to specify the day for the tickets when I book!

  Review of 11/08/2023, following an experience of 09/08/2023 by A A. *

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• 5 / 5

  

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  The offer was just what we were looking for as a pre Christmas treat for us and our granddaughter

  Review of 07/08/2023, following an experience of 05/08/2023 by A A. *

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• 3 / 5

  

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  It was not possible to establish whether it was possible to book twin rooms for the offer. Also, it was not made clear the cos5 was per person. It appeared to be for the room, which is the standard format in the UK when travel is not included.

  Review of 07/08/2023, following an experience of 05/08/2023 by A A. *

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• 5 / 5

  

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  Brilliant service 5 bookings this year

  Review of 06/08/2023, following an experience of 04/08/2023 by A A. *

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• 5 / 5

  

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  Always exciting offers and simple booking

  Review of 06/08/2023, following an experience of 04/08/2023 by A A. *

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• 5 / 5

  

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  Very easy and great offers. Used them before and a great service

  Review of 06/08/2023, following an experience of 04/08/2023 by A A. *

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• 5 / 5

  

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  I do wish that there wasn't as much scrolling to find UK vs other deals. Maybe just a simple sift to differentiate? Do love the eclectic selection though. There are so many offers I would like to take up just haven't the time!

  Review of 03/08/2023, following an experience of 28/07/2023 by A A. *

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• 5 / 5

  

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  used many times always good

  Review of 03/08/2023, following an experience of 01/08/2023 by A A. *

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• 5 / 5

  

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  Very easy to navigate & book a short break from a link in an email

  Review of 03/08/2023, following an experience of 01/08/2023 by A A. *

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• 5 / 5

  

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  First time booking and the process was really easy

  Review of 02/08/2023, following an experience of 30/07/2023 by A A. *

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• 5 / 5

  

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  Very easy

  Review of 02/08/2023, following an experience of 30/07/2023 by A A. *

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• 5 / 5

  

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  Easy to use web site - possibly too many emails following me just looking at options Overall will use again definitely 👍

  Review of 02/08/2023, following an experience of 30/07/2023 by A A. *

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• 4 / 5

  

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  Initial online message response was efficient and effective (after I found a problem completing my online hotel booking).

  Review of 29/07/2023, following an experience of 27/07/2023 by A A. *

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• 5 / 5

  

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  Very easy website to use.

  Review of 27/07/2023, following an experience of 25/07/2023 by A A. *

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• 5 / 5

  

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  Looked found and booked , such an east and experienced company

  Review of 27/07/2023, following an experience of 25/07/2023 by A A. *

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• 5 / 5

  

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  All good

  Review of 25/07/2023, following an experience of 23/07/2023 by A A. *

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• 5 / 5

  

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  easy

  Review of 25/07/2023, following an experience of 25/06/2023 by A A. *

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• 5 / 5

  

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  Great deals and easy booking as always

  Review of 24/07/2023, following an experience of 22/07/2023 by A A. *

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• 4 / 5

  

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  A good deal on a hotel concert combo

  Review of 21/07/2023, following an experience of 18/07/2023 by A A. *

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• 5 / 5

  

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  A little bit difficult to alter quote details to see alternatives.

  Review of 20/07/2023, following an experience of 18/07/2023 by A A. *

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• 5 / 5

  

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  Always enjoy looking at the lovely places on offer....used alot over the years never been disappointed.

  Review of 18/07/2023, following an experience of 16/07/2023 by A A. *

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• 5 / 5

  

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  Georgia was so helpful with my query

  Review of 14/07/2023, following an experience of 12/07/2023 by A A. *

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• 3 / 5

  

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  I booked tickets for ABBA Voyage with 2 nights overnight accommodation, but cannot find any details of which performance my concert tickets are for. Your chat was unable to advise either, saying you needed to speak to your supplier - bizzare as you have sold me tickets but don't know when they're for!

  Review of 07/07/2023, following an experience of 04/07/2023 by A A. *

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• 4 / 5

  

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  received 'support via phone cll from a Spanish number... suggest, in future, also identify that the Sanish number is from voyage Prive - I nearly didn't answer it

  Review of 07/07/2023, following an experience of 05/07/2023 by A A. *

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• 5 / 5

  

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  I have booked with this company a few times and always found it easy to do.

  Review of 05/07/2023, following an experience of 24/06/2023 by A A. *

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• 1 / 5

  

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  I don't want to speak to an I bot ,very difficult to speak to a real person,don't think I will use this site again.

  Review of 05/07/2023, following an experience of 19/06/2023 by A A. *

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• 5 / 5

  

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  Always good deals and great locations

  Review of 05/07/2023, following an experience of 22/06/2023 by A A. *

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• 5 / 5

  

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  I had to cancel one hotel booking with Voyage Prive recently but then booked another hotel. The process was surprisingly easy

  Review of 05/07/2023, following an experience of 29/06/2023 by A A. *

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• 5 / 5

  

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  A really easy booking system

  Review of 05/07/2023, following an experience of 01/07/2023 by A A. *

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• 5 / 5

  

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  Easy quick and very affordable

  Review of 05/07/2023, following an experience of 28/06/2023 by A A. *

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• 3 / 5

  

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  The search engine is a bit unwieldy still. Needs more options for initial searches as well as changing options once in a particular 'place', i.e. easier to view multiple dates, number of days etc.

  Review of 05/07/2023, following an experience of 26/06/2023 by A A. *

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• 5 / 5

  

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  I made our booking quickly and easily online. We are very pleased with hotel and the price of our stay. We're very much looking forward to celebrating our wedding anniversary there. Thank you.

  Review of 05/07/2023, following an experience of 25/06/2023 by A A. *

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• 5 / 5

  

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  Found it very straight forward to book and competitive deals.

  Review of 05/07/2023, following an experience of 03/07/2023 by A A. *

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• 4 / 5

  

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  Ive used for 10 years ..every exspierance has been value for money ..just rebooked for liverpool,cannot wait

  Review of 20/06/2023, following an experience of 08/06/2023 by A A. *

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• 5 / 5

  

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  Be good to have more holidays at the lower advertised figures as they’re always more expensive!!

  Review of 20/06/2023, following an experience of 18/06/2023 by A A. *

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• 4 / 5

  

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  Website crashed a few times when trying to book a deal

  Review of 20/06/2023, following an experience of 05/06/2023 by A A. *

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• 5 / 5

  

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  Don was extremely helpful and did not rush me as I faultered while using the internet. This was very important for me, being of the older generation and not completely at ease with booking on line, whilst talking to someone trying to help me on my mobile.

  Review of 20/06/2023, following an experience of 30/05/2023 by A A. *

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• 2 / 5

  

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  Had problems booking

  Review of 20/06/2023, following an experience of 04/06/2023 by A A. *

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• 5 / 5

  

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  It was an great experience and also affordable pricing.

  Review of 20/06/2023, following an experience of 09/06/2023 by A A. *

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• 1 / 5

  

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  I am still waiting for a reply, I required 3 rooms, the system said 3 rooms available, I booked 2 rooms, went straight back on, to get the next room and it said unavailable, I tried and tried to book the 3rd room without success. I am waiting for a return call from Miracle. Our booking is useless without 3 rooms since there are 6 of us, and not 4 of us. Please keep me informed, otherwise we need to cancel. Thank you kindly.

  Review of 14/06/2023, following an experience of 29/05/2023 by A A. *

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• 5 / 5

  

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  Booking was easy. Haven’t taken the trip yet so let’s see if it matches the description/photos.

  Review of 14/06/2023, following an experience of 27/05/2023 by A A. *

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• 5 / 5

  

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  Recent booking was easy and quick.

  Review of 27/05/2023, following an experience of 25/05/2023 by A A. *

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• 5 / 5

  

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  Great site

  Review of 24/05/2023, following an experience of 22/05/2023 by A A. *

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• 4 / 5

  

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  This time it was ok Past experience, it was not

  Review of 24/05/2023, following an experience of 22/05/2023 by A A. *

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• 4 / 5

  

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  Yes it was very easy

  Review of 23/05/2023, following an experience of 19/05/2023 by A A. *

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• 4 / 5

  

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  Good deals

  Review of 20/05/2023, following an experience of 18/05/2023 by A A. *

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• 5 / 5

  

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  i use voyage a lot, always ready to recommend to others. i hope the latest little holiday break does what it says on the description, it seems more like theft its so cheap.

  Review of 20/05/2023, following an experience of 18/05/2023 by A A. *

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• 5 / 5

  

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  Error occurred during booking which was probably my own fault and the staff were very kind and helpful resolving the issue, nothing too much trouble.

  Review of 18/05/2023, following an experience of 16/05/2023 by A A. *

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• 5 / 5

  

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  Excellnt

  Review of 16/05/2023, following an experience of 14/05/2023 by A A. *

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• 5 / 5

  

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  Easy to do, first holiday booked so hope the experience is as good as the marketing.

  Review of 10/05/2023, following an experience of 25/04/2023 by A A. *

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• 4 / 5

  

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  All good until my trip was cancelled after the booking was confirmed & payment taken.

  Review of 10/05/2023, following an experience of 06/05/2023 by A A. *

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• 5 / 5

  

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  From start to finish, very straightforward booking. Looking forward to our break away in December

  Review of 10/05/2023, following an experience of 01/05/2023 by A A. *

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• 2 / 5

  

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  Unfortunately website kept rejecting payment, but worked following day

  Review of 10/05/2023, following an experience of 24/04/2023 by A A. *

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• 5 / 5

  

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  Excellent offer can't wait to get there and treat my daughter to a lovely eperience Thank you

  Review of 10/05/2023, following an experience of 01/05/2023 by A A. *

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• 5 / 5

  

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  Easy & reliable service

  Review of 03/05/2023, following an experience of 21/04/2023 by A A. *

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• 5 / 5

  

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  ....

  Review of 03/05/2023, following an experience of 17/04/2023 by A A. *

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• 4 / 5

  

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  Great. The app sometimes doesn't load correctly, and it can be difficult to navigate the booking regarding with transport or without. We have travelled several times now with Voyage Prive, and overall have had a good experience.

  Review of 03/05/2023, following an experience of 22/04/2023 by A A. *

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• 5 / 5

  

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  A very simple yet informative website and I have no hesitation in recommending VP to friends and family

  Review of 27/04/2023, following an experience of 13/04/2023 by A A. *

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• 4 / 5

  

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  Very good offers but very short timeframe to make up your mind.

  Review of 27/04/2023, following an experience of 17/04/2023 by A A. *

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• 1 / 5

  

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  Used telephone to book, the lady was very nice, we are an older couple so prefer a conversation to book. Thankyou

  Review of 27/04/2023, following an experience of 11/04/2023 by A A. *

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• 5 / 5

  

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  Experience was good and easy and informative

  Review of 27/04/2023, following an experience of 11/04/2023 by A A. *

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• 5 / 5

  

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  Very happy with every holiday I’ve been with Voyage Privé .

  Review of 09/04/2023, following an experience of 07/04/2023 by A A. *

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• 5 / 5

  

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  very easy to use and book

  Review of 23/03/2023, following an experience of 21/03/2023 by A A. *

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• 4 / 5

  

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  Overall I found booking with Voyage Prive a very good experience. However, I am a single traveller and dislike the single supplements that most hotels add for one person occupancy. I understand why they do it; they have to make money and cover their costs. I wonder if this could be flagged up on the website for each booking, before you get to the final price calculation. At the moment there is no way of telling if a hotel offers single person prices or not.

  Review of 22/03/2023, following an experience of 20/03/2023 by A A. *

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• 5 / 5

  

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  Hassle free booking at a good price

  Review of 20/03/2023, following an experience of 18/03/2023 by A A. *

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• 5 / 5

  

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  An easy to navigate site that helps me book the break I want. I love the choice on offer too.

  Review of 18/03/2023, following an experience of 16/03/2023 by A A. *

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• 5 / 5

  

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  Been using Voyage Privé for a few years now, great for short breaks. Comes up with ideas you may not of thought of. Easy to use, I would recommend

  Review of 15/03/2023, following an experience of 13/03/2023 by A A. *

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• 5 / 5

  

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  I have travelled with Voyage Prive’ in the past and everything was excellent. I travelled to New York, hotel very good and central position and the flight just brilliant. First class service from this company.

  Review of 12/03/2023, following an experience of 10/03/2023 by A A. *

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• 5 / 5

  

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  Good idea of when the offer expired. Clear explanation of the options and pricing

  Review of 12/03/2023, following an experience of 10/03/2023 by A A. *

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• 4 / 5

  

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  Not clear sometimes how long offers are open for

  Review of 09/03/2023, following an experience of 07/03/2023 by A A. *

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• 5 / 5

  

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  Great deals, very easy to book on the website, instant confirmation.

  Review of 08/03/2023, following an experience of 04/03/2023 by A A. *

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• 5 / 5

  

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  A ‘go to’ company for quality hotels and experiences.

  Review of 07/03/2023, following an experience of 05/03/2023 by A A. *

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• 4 / 5

  

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  Your website doesn’t work well on my iPad which is annoying. It’s a well designed site & easy to use but I have to use my iMac - so please look at your tablet format.

  Review of 06/03/2023, following an experience of 04/03/2023 by A A. *

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• 4 / 5

  

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  Easy to book. Responsive website. Sometimes hard to find information, that may influence your decision, to make a booking.

  Review of 28/02/2023, following an experience of 26/02/2023 by A A. *

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• 5 / 5

  

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  Excellent

  Review of 25/02/2023, following an experience of 23/02/2023 by A A. *

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• 5 / 5

  

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  Always a pleasure to view and make bookings on this website! Some great offers and a wide range of destinations to choose from.

  Review of 24/02/2023, following an experience of 22/02/2023 by A A. *

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• 5 / 5

  

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  Excellent site and offers

  Review of 22/02/2023, following an experience of 20/02/2023 by A A. *

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• 3 / 5

  

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  NEED MORE OPTIONS ON YOUR DROP DOWN BOX FOR ADDITIONAL OPTIONS ONCE BOOKED. I WANTED TO BOOK A TABLE IN THEIR RESTURANT, BUT NO OPTION TO REQUEST THIS ON THE VOYAGE PRIVE SITE I WAS ASKED BY THE HOTEL WHEN WE ARRIVED IF WE WOULD LIKE TO DINE WITH THEM, I INFORMED THEM I ASKED IF THIS WAS AN OPTION, BUT DID NOT GET A RESPONSE, AND NO DROPDOWN BOX TO REQUEST THIS. NEEDLESS TO SAY OUR 3 NIGHT OF DINNING WERE IN ALL OUTSIDE RESTURANTS. SUCH A SHAME, AS BREAKFAST AT HOTEL WAS REMARKABLE.

  Review of 22/02/2023, following an experience of 20/02/2023 by A A. *

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