The brand is praised for its excellent selection, competitive pricing, and quick delivery. Customers highlight efficient service and reliable products.
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Piotr nowak A.
13 Feb 2026
Verified reviewProduct arrived complete, but be aware that the Road/Gravel version does not include a digital access code like the Touring version. All instructions are physical only, which was not clearly stated in the description. The tools themselves are high quality, but the lack of online support is a drawback.
Reply from Bikeinn.com
Hello, Thank you for taking the time to share your feedback. We appreciate your insights regarding the lack of a digital access code for the Road/Gravel version and understand how this could be frustrating. Your comments are valuable to us as we strive to improve our product descriptions and enhance customer experience. If you have any further questions or concerns, please feel free to reach out. Kind regards. bikeinn team
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Ken R.
13 Feb 2026
Verified reviewNo fuss. Quick. Efficient. Professional.
Reply from Bikeinn.com
Hello, Thank you so much for your kind words! We're thrilled to hear that you found our service to be quick and professional. Your satisfaction is our top priority, and we appreciate your feedback. Please let us know if there's anything else we can assist you with. Best regards. bikeinn team
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Carrie N.
13 Feb 2026
Verified reviewDelivery was quite slow but ordering was easy enough. The item itself is proving difficult to set up as the whats app element is not working.... I've downloaded the instruction manual but it's so tiny you have to print it off to read. Not the best for a semi expensive smart watch.
Reply from Bikeinn.com
Hello, Thank you for sharing your feedback with us. We’re glad to hear that you found the ordering process easy, but we understand the frustration with the delivery time and the challenges you're facing with the smartwatch setup. Your comments about the instruction manual are noted, and we appreciate your insights as they help us improve our service. If you need any further assistance, please don't hesitate to reach out. Best regards. bikeinn team
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Mel G.
13 Feb 2026
Verified reviewTerrible, tyres are completely warped, even when seated, 3 different bike mechanics said it was impossible to mount them since it was damaged. One of the smart tubes was also leaking, so im assuming it was probably due to heat exposure in transit, but still very very annoying
Reply from Bikeinn.com
Hello Mel, Thank you for sharing your experience with us. We're truly sorry to hear that you received warped tyres and a leaking smart tube, and we understand how frustrating this situation can be. Your feedback is invaluable, and we will be sure to address this issue with our suppliers to improve our quality checks. We would like to investigate your case more closely and have therefore opened a complaint manually for you. In order to see the status, updated information and messages concerning your claim, please go to our website and log in to your account on the upper right hand side following the path: My Account > My orders > View return status Our apologies again for this inconvenience. Best regards. bikeinn team
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Wiljo D.
28 Jan 2026
Verified reviewFast delivery and very good pricing
Reply from Bikeinn.com
Hello, Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with our fast delivery and competitive pricing. Your feedback is greatly appreciated and motivates us to keep delivering great service. Best regards! bikeinn team
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Kristijan M.
28 Jan 2026
Verified reviewA poor rating due to the fact that I have been waiting for some items from my order for more than two weeks, and during all that time I was unable to add additional items to the order despite sending several emails. This means that the option to add items to an existing order, which you advertise, does not work.
Reply from Bikeinn.com
Hello, Thank you for sharing your experience with us. We genuinely apologise for the frustration you’ve faced regarding your order and the difficulties in adding items. Your feedback is invaluable, and we are committed to improving our services. Please note that it is too late to add or replace any items if an order is already under preparation. Please reach out to our customer support team so we can assist you further. Thank you for your understanding. bikeinn team
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János K.
28 Jan 2026
Verified reviewEverything was fine, but it would be a lot of help in the future if they also wrote the given notification phone number next to the address on the parcel label for the courier.I am satisfied with the products, thanks Janos.
Reply from Bikeinn.com
Hello Janos, Thank you for sharing your feedback with us. We’re glad to hear you are satisfied with our products. Your suggestion regarding the notification phone number is appreciated, and we will certainly take it into consideration for future improvements. If you have any further thoughts, feel free to reach out. Best regards. bikeinn team
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Steven S.
28 Jan 2026
Verified reviewAbsolutely first class service from ordering to recieving my purchase. The tracking was very accurate with constant updates showing how my goods were progressing. They were delivered safely and arrived sooner than indicated. The goods themselves were very competitively priced and high quality. I will certainly use this company for future purchases.
Reply from Bikeinn.com
Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fantastic experience from ordering to receiving your purchase. It’s great to know that our tracking updates and quality products met your expectations. We look forward to serving you again in the future! Best regards. bikeinn team
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Mihály L.
28 Jan 2026
Verified reviewOk ok ok 😃😃😃
Reply from Bikeinn.com
Hello! Thank you so much for your fantastic review! We're thrilled to hear that you're happy with your experience. If you have any questions or need assistance in the future, please don't hesitate to reach out. Best wishes! bikeinn team
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Marcin P.
28 Jan 2026
Verified reviewchipest shoping in all internet. quick delivery to Poland
Reply from Bikeinn.com
Hello, Thank you for your fantastic review! We're thrilled to hear that you found our prices to be the best on the internet, and that your delivery was prompt to Poland. We appreciate your support and look forward to serving you again soon! Best regards. bikeinn team
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Duncan C.
28 Jan 2026
Verified reviewEasy and reliable
Reply from Bikeinn.com
Hello! Thank you so much for your kind words and for taking the time to leave a review. We're thrilled to hear that you found our service easy and reliable. Your feedback means a lot to us and motivates our team to continue providing the best experience possible. Best wishes! bikeinn team
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Jaroslav T.
28 Jan 2026
Verified reviewVšetko ok
Reply from Bikeinn.com
Hello! Thank you so much for your positive feedback and for taking the time to rate us. We're thrilled to hear that everything was satisfactory. If you have any further questions or need assistance, please don't hesitate to reach out. bikeinn team
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Don M.
14 Jan 2026
Verified reviewSuper, no hassle, product arrived on time and as described..
Reply from Bikeinn.com
Hello, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that your product arrived promptly and met your expectations. Your satisfaction is our priority, and we look forward to serving you again in the future. Best wishes. bikeinn team
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Karl P.
14 Jan 2026
Verified reviewbrilliant company, my 1st port of call for anything bike . fast delivery and items allways in stock.
Reply from Bikeinn.com
Hello, Thank you so much for your fantastic review! We’re thrilled to hear that you consider us your first choice for all your biking needs. Your recognition of our fast delivery and stock availability means a lot to us. We look forward to serving you again soon! Best regards. bikeinn team
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Benn S.
14 Jan 2026
Verified reviewI ordered a bicycle on the 6th of December and I still haven't received it. I was told ot would arrive on 16-18th December. When it hadn't arrived on the 17th I found out it hadn't even reached the dispatch centre in Spain. I was told new delivery dates of 24-26th December, I questioned this but was assured they deliver over Christmas so I had to cancel holiday plans, but it didn't arrive then either. When I emailed again the reply was "sometimes it takes a further 1-3 business days". Well today, the 30th, is the second of those "further" days and it still hasn't arrived. And the link they keep sending to track the delivery says the same thing it did on the 23rd.
Reply from Bikeinn.com
Hello, Thank you for sharing your experience with us. We genuinely apologise for the delays you’ve encountered and understand how frustrating this must be, especially during the holiday season. Your feedback is important, and we are committed to improving our service. Please reach out to our customer support team, and we will do our utmost to assist you further. Best regards. bikeinn team
Reply from Benn S.
Thanks for the swift response. I will continue to keep reaching out to the customer support team, and I have been since the 17th. Perhaps you could contact the courier for an update?
Reply from Bikeinn.com
Hello, Thank you for sharing your experience with us, and we sincerely apologise for the inconvenience you've encountered with your order. We understand how frustrating this delay can be, especially with your holiday plans affected. We take full responsibility for our actions and any inconvenience that arises. Please note though that delivery dates are estimates and not guaranteed, as external factors beyond our control may affect order delivery. Current status (16/01/2026 11:28) Delivered Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier. Your comments will be taken into account for continuous improvement. If you require further assistance, feel free to reach out to our customer service team. Kind regards. bikeinn team
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Stewart G.
29 Dec 2025
Verified reviewBought a few times from bikeINN and no issues at all. Good range of products and fast overseas delivery
Reply from Bikeinn.com
Hello, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you are satisfied with our product range and fast delivery. Your support means a lot to us, and we look forward to serving you again in the future! Best wishes. bikeinn team
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Kerstin S.
26 Dec 2025
Verified reviewI did not know this supplier, looked at reviews and trusted it. It was indeed a good shop, who sells at good price quality and ships quickly from Spain.
Reply from Bikeinn.com
Hello, Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience shopping with us and that our prices and shipping met your expectations. Your feedback is invaluable, and we look forward to serving you again in the future! Best wishes. bikeinn team
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Aleksandr S.
25 Dec 2025
Verified reviewGood
Reply from Bikeinn.com
Hello, Thank you so much for your positive feedback! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards. bikeinn team
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Pavel V.
24 Dec 2025
Verified reviewDodání bylo i přes vánoční svátky rychlé. Doporučuji.
Reply from Bikeinn.com
Hello! Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that your delivery was swift, even during the busy holiday season. Your recommendation means a lot to us, and we look forward to serving you again in the future! bikeinn team
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Angelique R.
21 Dec 2025
Verified reviewGreat and quick delivery
Reply from Bikeinn.com
Hello, Thank you for your wonderful feedback! We're thrilled to hear that you received your order quickly and that you had a positive experience with us. Your satisfaction is our priority, and we look forward to serving you again. Best wishes! bikeinn team
Reviews displayed in chronological order