Reviews for Etoffe.com

Total: 279 reviews since 03/12/2023

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4.7

Based on 93 reviews from the last 12 months

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  • 4%
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icon sparkle Review Summary

Etoffe impresses with a wide selection of products and exceptional service, ensuring a seamless and satisfying ordering experience. The quality of items and prompt delivery garner high praise from customers.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • Clare R.

    6 Aug 2026

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    Great customer service and response time

    Reply from Etoffe.com

    Thank you very much for your review Clare! We're delighted to hear that you were happy with our customer service and response time. Providing attentive and responsive support is very important to us, so your feedback means a great deal. We truly appreciate your trust and hope to assist you again in the future. Kind regards, The Étoffe.com Team

  • Michael L.

    5 Aug 2026

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    I scored a perfect wallpaper from your Outlet at an great price....thrilled! Shipping was super fast and no unexpected charges.

    Reply from Etoffe.com

    Dear Michael, thank you so much for your wonderful review! We're delighted to hear that you found the perfect wallpaper in our Outlet and that you were happy with both the price and the fast delivery. It's also great to know your order arrived without any unexpected charges. We truly appreciate your feedback and hope you enjoy your wallpaper for many years to come. We look forward to welcoming you back to Étoffe.com! Kind regards, The Étoffe team

  • Ema A.

    3 Aug 2026

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    Excellent customer service from start to finish. The team was very responsive, professional, and genuinely helpful throughout the process. A special thank you to Idil, who followed up with my order, answered all my questions promptly, and went above and beyond to find the best solution for me. I truly appreciated her kindness, patience, and dedication. It was a pleasure dealing with Etoffe, and I highly recommend them

    Reply from Etoffe.com

    Emma! Thank you so much for taking the time to share such a wonderful review. We are truly delighted to hear about your experience with Etoffe.com and especially grateful for your kind words. Providing attentive, personalised service is extremely important to us, and we are pleased to know that our team was able to assist you throughout the process, answer your questions, and help you find the best possible solution for your order. Thank you again for your trust and for recommending Etoffe.com. We hope to have the pleasure of assisting you again in the future with your next decorating projects. Warm regards, Étoffe.com

  • Anna F.

    3 Aug 2026

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    The best !!! Excellent selection quick and effiswrvice ! Just love it !

    Reply from Etoffe.com

    Anna, thank you so much for your lovely review! We are delighted to hear that you enjoyed our selection and appreciated the speed and quality of our service. Your satisfaction means a great deal to us and encourages our team to continue providing the best possible experience. Warm regards, Étoffe.com

  • Olivia R.

    25 Jul 2026

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    Merci bien Clemence!🙏

    Reply from Etoffe.com

    Olivia, merci beaucoup pour votre message ! Nous vous remercions chaleureusement et ne manquerons pas de transmettre vos remerciements à Clémence. Nous sommes ravis d’avoir pu vous accompagner et restons à votre disposition si besoin. Au plaisir de vous retrouver prochainement ! Bien cordialement, L’équipe Étoffe.com

  • Hana Z.

    13 Jul 2026

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    Immediate service and speed delivery of my order without any problems. I can recommend this e-shop very much!

    Reply from Etoffe.com

    Dear Hana, thank you very much for taking the time to share your experience with us. We are delighted to hear that you appreciated the efficiency of our service and the speed of your delivery. Ensuring a smooth ordering process and a reliable follow-up is very important to us. We look forward to assisting you again with your future projects. Kind regards, The Étoffe.com Team

  • Sally A.

    12 Jul 2026

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    I found wallpaper I loved but it was so expensive. I found it on ETOFFE for almost 1/2 the price. I ordered it and received it within 10 days (I am in the US). Very happy!

  • Maria B.

    12 Jul 2026

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    Upon placing the order I immediately sent an email trying to change the product and did not hear from you until you had already shipped the order two weeks later. Now I am having problems with the shipment. Awful service. Would never recommend you

  • Kathleen K.

    12 Jul 2026

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    Customer Service was great! Also, Etoffe had sales that I was able to take advantage of which was an extra bonus.

    Reply from Etoffe.com

    Dear Kathleen, thank you very much for taking the time to share your feedback with us. We are delighted to hear that you were satisfied with the quality of our customer service and that you were able to benefit from our offers. We always strive to provide our customers with the best possible experience, both through our support and our selection of products at attractive conditions. Your satisfaction means a lot to us, and we truly appreciate your trust! Kind regards, Étoffe.com

  • Jaclyn P.

    30 Jun 2026

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    I would give the site a five star rating for MY order, but I know SOMEONE out there would NOT because I HAVE THEIR ORDER ! Included with my order was that of someone else along with samples of someone else.

    Reply from Etoffe.com

    Dear Jaclyn, thank you very much for your review and for your feedback. Please don’t worry regarding the other client’s order, we can confirm that they did receive their shipment, and the situation has been resolved. We are very happy to hear that you are satisfied with your own order, and we hope you truly enjoy it and have a beautiful project with it. Best regards,. Étoffe.com team

    Reply from Jaclyn P.

    I find that incredible….how would you know "who's " order was in my box. I did not give you order numbers or names. I DO have them if you want…but I see no way that you could have rectified this mater without that information.

    Reply from Jaclyn P.

    I find that incredible….how would you know "who's " order was in my box. I did not give you order numbers or names. I DO have them if you want…but I see no way that you could have rectified this mater without that information.

    Reply from Etoffe.com

    Your experience is important to us, and we appreciate you bringing this to our attention. Our client service informed us the contacted you immediately and the issue has been resolved internally! Thank you for your help.

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  • S. G.

    30 Jun 2026

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    Excellent experience: easy to order, timeline was clear, my order arrived on time ) 1 yard of fabric and samples. I was very impressed that my fabric was on a roll and arrived all the way to the US without problems whatsoever. Thank you!

    Reply from Etoffe.com

    Dear Customer, Thank you very much for your kind review. We are delighted to hear that your experience was smooth and that your order arrived on time, carefully packed and in perfect condition, even all the way to the US. It was a pleasure to assist you, and we truly hope to welcome you again soon for your future projects! Kind regards, Étoffe.com team

  • Stephanie H.

    27 Jun 2026

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    Responsive with quick shipping. Great price compared to other sites. Would recommend checking here first before you purchase!

    Reply from Etoffe.com

    Hello Stephanie, yhank you so much for your wonderful feedback! We're thrilled to hear you had a great experience with our quick shipping. Your recommendation means a lot to us, and we look forward to serving you again in the future! Best regards. Étoffe.com

  • L. D.

    27 Jun 2026

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    Top

  • Jonas F.

    14 Jun 2026

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    Good customer Service

    Reply from Etoffe.com

    Hello Jonas! Thank you very much for your kind feedback. We are very pleased to hear that you were satisfied with our customer service. Your support and trust mean a lot to us. We remain at your disposal and hope to have the pleasure of assisting you again soon. Best regards. Étoffe team

  • Christine B.

    11 Jun 2026

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    Très beau site avec de beaux produits, très intuitif.

    Reply from Etoffe.com

    Christine, un grand merci pour votre retour! Nous sommes ravis que vous appréciez notre sélection de produits ainsi que l'expérience de navigation sur notre site. Nous mettons tout en œuvre pour proposer une expérience aussi agréable et intuitive que possible à nos clients. Best wishes! Étoffe.com

  • Beth W.

    11 Jun 2026

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    Easy to use and description accurate

    Reply from Etoffe.com

    Dear Beth! Thank you very much for your feedback. We are delighted to hear that you found the experience easy to use and that the product description met your expectations. We truly appreciate you taking the time to share your review. Étoffe.com team

  • Lisa T.

    31 May 2026

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    My Etoffe experience was smooth & efficient from start to delivery. The fabric is beautiful, and such great quality.

    Reply from Etoffe.com

    Hello Lisa! Thank you so much for your kind words! We’re thrilled to hear that your experience with Étoffe was smooth and that you love the beautiful quality of our fabric. We truly appreciate your feedback and look forward to serving you again in the future. Best wishes. Étoffe.com

  • Aknai K.

    26 May 2026

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    Everything went very smoothly; perhaps a phone call two hours before arriving at the house wouldn't have hurt, but the goods arrived carefully packaged

    Reply from Etoffe.com

    Hello Aknai, thank you for your wonderful review! We're delighted to hear that your order arrived carefully packaged and that the overall experience was smooth.Your feedback is invaluable to us! Best wishes! Étoffe.com team

  • Sylvia M.

    23 May 2026

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    Best Quality, best service!

    Reply from Etoffe.com

    Dear Sylvia, thank you very much for your kind feedback! We are delighted to hear that your experience with Étoffe was smooth and efficient from start to finish, and that you are pleased with the quality of your order. We truly appreciate your trust and look forward to serving you again soon. Best wishes! Étoffe.com

  • Maggie W.

    16 May 2026

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    Easy, great price compared to same thing at other places, and most importantly, BEAUTIFUL AND QUALITY! Plus it came way sooner than it said it would. So grateful

    Reply from Etoffe.com

    Hello Maggie, thank you very much for taking the time to share your review. We are truly delighted to hear that you are happy with your purchase, especially regarding the quality, the price, and the beautiful result. It is also great to know that the delivery arrived even earlier than expected! Your feedback means a lot to us, and we hope to have the pleasure of serving you again soon. Best wishes! Étoffe.com team

Reviews displayed in chronological order

About Etoffe.com

Etoffe.com

Online sales of furnishing fabrics, wallpapers, rugs and tiles from designers on Etoffe.com: Designers Guild, Cole & Son, Ralph Lauren, Nobilis, Lelièvre, Casamance...

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7 quai Gabriel Péri , Joinville Le Pont 94340

serviceclient@etoffe.com www.etoffe.com/en/ Home and garden
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